[[Forwarded to Windows Live Mail newsgroup via crosspost]]

internetdonkey wrote:

> I recently downloaded IE8 and I am now unable to access the content of my
> previous emails in Windows Live Mail.
> I can access new emails but all previous emails say " message cannot be
> found" although the messages are flagged up.

First use Windows Explorer to look for the messages in your WLMail Message Store* and see if they will open directly from there.

If they do open, that rules out corruption of the messages and suggests unrecovered corruption of the database.

To repair the database, you need to replace the entire Message Store.

To do this, after backing up (export) your accounts (no need to attempt to export messages), simply rename the Message Store* folder to "Windows Live Mail (old)" and restart WLMail. The Message Store will be re-created by WLMail.

Then import your accounts...

Then, if necessary, import** your messages from the old Message Store.

*WLMail's Message Store is a directory named 'Windows Live Mail'. The path to the Message Store, in its default location involves a hidden folder, so ensure that "Show hidden files and folders" is checked under Folder Options in Windows Explorer. To find the location of your message store, go to Tools->Options...->Advanced [tab]->Maintenance->Store Folder.

The default Message Store locations are:

Vista & 7:
%localappdata%\Microsoft\Windows Live Mail
(C:\Users\<Windows user account>\AppData\Local\Microsoft\Windows Live Mail)

XP:
%userprofile%\Local Settings\Application Data\Microsoft\Windows Live Mail
(C:\Documents and Settings\<windows user account>\Local Settings\Application Data\Microsoft\Windows Live Mail)

**Messages can be imported directly from your old renamed Message Store by dragging them onto the WLMail interface, or by using the File->Import->Messages...->Windows Live Mail option and pointing it to your old renamed Message Store folder.

--
Cheers,
Peter.R
(Windows Vista Home Premium SP2 with IE7 & Windows Live Mail 2009 14.0.8064.0206)
"There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare

"PA Bear [MS MVP]" <PABearMVP@xxxxxx> wrote in message news:#oWG9JCBKHA.3732@xxxxxx

> [[Forwarded to Windows Live Mail newsgroup via crosspost]]
>
> internetdonkey wrote:

>> I recently downloaded IE8 and I am now unable to access the content of my
>> previous emails in Windows Live Mail.
>> I can access new emails but all previous emails say " message cannot be
>> found" although the messages are flagged up.