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Vista - DEP shuts down Windows Live Mail

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Old 08-11-2009   #1 (permalink)
Pumpman77


 
 

DEP shuts down Windows Live Mail

DEP (Data Encryption Protection) has begun shutting down Windows Live Mail
(ver 2009). I cannot disable DEP for Live Mail (system will not allow).
This started recently. Any advice?

My System SpecsSystem Spec
Old 08-12-2009   #2 (permalink)
Robert Aldwinckle


 
 

Re: DEP shuts down Windows Live Mail



"Pumpman77" <Pumpman77@xxxxxx> wrote in message news:2629B93B-4E4A-40FA-9DB1-22BDA71BCA11@xxxxxx
Quote:

> DEP (Data Encryption Protection) has begun shutting down Windows Live Mail
> (ver 2009). I cannot disable DEP for Live Mail (system will not allow).
> This started recently. Any advice?
It's unlikely to be caused by WLMail, more likely to be caused
by something unusual that you have installed that interferes with it,
such as an AntiVirus program which is set to scan E-mail,
or, if it seems to happen when you are using E-mail, particularly
when in a Hotmail account, an interferer might be anything
that is an add-on to Internet Explorer, so then you could try any
of the standard troubleshooting techniques associated with
problems seen by IE users.

On another tack you could try some diagnosis.
Unfortunately, the Error Signature that you are probably getting
(but haven't disclosed) is probably inadequate to help you identify
a cause. That is only likely to be discovered by getting at least
a Stack Back Trace associated with the DEP event. Using ProcMon
to capture the DEP event might be one way of doing that.


Good luck

Robert Aldwinckle
---


My System SpecsSystem Spec
Old 09-01-2009   #3 (permalink)
PreciseDemise


 
 

Re: DEP shuts down Windows Live Mail

"Robert Aldwinckle" wrote:
Quote:

>
>
> "Pumpman77" <Pumpman77@xxxxxx> wrote in message news:2629B93B-4E4A-40FA-9DB1-22BDA71BCA11@xxxxxx
Quote:

> > DEP (Data Encryption Protection) has begun shutting down Windows Live Mail
> > (ver 2009). I cannot disable DEP for Live Mail (system will not allow).
> > This started recently. Any advice?
>
> It's unlikely to be caused by WLMail, more likely to be caused
> by something unusual that you have installed that interferes with it,
> such as an AntiVirus program which is set to scan E-mail,
> or, if it seems to happen when you are using E-mail, particularly
> when in a Hotmail account, an interferer might be anything
> that is an add-on to Internet Explorer, so then you could try any
> of the standard troubleshooting techniques associated with
> problems seen by IE users.
>
> On another tack you could try some diagnosis.
> Unfortunately, the Error Signature that you are probably getting
> (but haven't disclosed) is probably inadequate to help you identify
> a cause. That is only likely to be discovered by getting at least
> a Stack Back Trace associated with the DEP event. Using ProcMon
> to capture the DEP event might be one way of doing that.
>
>
> Good luck
>
> Robert Aldwinckle
> ---
>
I am having the same problem, but have made no recent installs on my laptop
since the problem began. only the usual automatic windows/anti-virus updates.
My System SpecsSystem Spec
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