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Vista - Can't delete messages

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Old 08-15-2009   #1 (permalink)
Nate


 
 

Can't delete messages

Using Windows Live Mail, it seems impossible to delete messages from gMail.
I have perhaps 100 messages routed thru gMail, that re-appear each time WLM
is run. They have been deleted many time in WLM to no avail. They are
deleted and no longer appear in gMail. When I run WLM again, they reappear.

WLM is such a bug-ridden mess, it is impossible to find if this is a
configuration problem or a bug. I suspect that (despite what it is supposed
to do) that WLM is repeatedly downloading every mail and folder from gMail
ever time it is run, when it is supposed to only be checking for NEW items.

Very disappointed.

My System SpecsSystem Spec
Old 08-15-2009   #2 (permalink)
Ron Sommer


 
 

Re: Can't delete messages

What build is WLM?
Is the Gmail access pop or IMAP?
Are you virus scanning incoming emails?
Is this on Vista or XP?
Did the Gmail access work in a different email program?
--
Ron Sommer
MVP-Mail

"Nate" <Nate@xxxxxx> wrote in message
news:7D6A1F66-BB42-4D06-8ADD-98C6A40C3AC1@xxxxxx
Quote:

> Using Windows Live Mail, it seems impossible to delete messages from
> gMail.
> I have perhaps 100 messages routed thru gMail, that re-appear each time
> WLM
> is run. They have been deleted many time in WLM to no avail. They are
> deleted and no longer appear in gMail. When I run WLM again, they
> reappear.
>
> WLM is such a bug-ridden mess, it is impossible to find if this is a
> configuration problem or a bug. I suspect that (despite what it is
> supposed
> to do) that WLM is repeatedly downloading every mail and folder from
> gMail
> ever time it is run, when it is supposed to only be checking for NEW
> items.
>
> Very disappointed.
My System SpecsSystem Spec
Old 08-15-2009   #3 (permalink)
Gary VanderMolen


 
 

Re: Can't delete messages

Are you using POP or IMAP protocol with Gmail?
If POP, make sure it's configured to download only new messages:

"Enable POP only for mail that arrives from now on"
http://mail.google.com/support/bin/a...n&answer=13273

--
Gary VanderMolen, MS-MVP (Mail)
http://mvp.support.microsoft.com/profile/VanderMolen


"Nate" <Nate@xxxxxx> wrote in message news:7D6A1F66-BB42-4D06-8ADD-98C6A40C3AC1@xxxxxx
Quote:

> Using Windows Live Mail, it seems impossible to delete messages from gMail.
> I have perhaps 100 messages routed thru gMail, that re-appear each time WLM
> is run. They have been deleted many time in WLM to no avail. They are
> deleted and no longer appear in gMail. When I run WLM again, they reappear.
>
> WLM is such a bug-ridden mess, it is impossible to find if this is a
> configuration problem or a bug. I suspect that (despite what it is supposed
> to do) that WLM is repeatedly downloading every mail and folder from gMail
> ever time it is run, when it is supposed to only be checking for NEW items.
>
> Very disappointed.
My System SpecsSystem Spec
Old 08-16-2009   #4 (permalink)
...winston


 
 

Re: Can't delete messages

Vista's Windows Mail is capable of accessing Gmail via pop3.

--
...winston
ms-mvp mail

"Nate" <Nate@xxxxxx> wrote in message news:8470579C-F48E-4B62-8803-6C76FFE446A1@xxxxxx
Quote:

> Build 14.0.8064.0206
> Using IMAP
> No Virus scanning
> Vista
>
> Previously I was running XP and Outlook and it was rock solid.
> In Jan 2009 my machine hard drive died so I was forced to buy a NEW laptop
> with Vista. As you know Vista has many problems not the least is a lack of
> drivers and support for older items. (I have a $2,000 DesignJet printer and
> HP/Microsoft have no driver.)
>
> As I brought up the new system with the Vista-supplied Windows Mail (NOT
> Windows LIVE Mail) I was informed that Windows Mail was retired and directed
> to the site to download Windows LIVE Mail. I followed the various links to
> hook it up to gMail as well. This appeared to work for a period of time.
> But with various behind the scenes updates it is now flaky.
>
>
>
>
> "Ron Sommer" wrote:
>
Quote:

>> What build is WLM?
>> Is the Gmail access pop or IMAP?
>> Are you virus scanning incoming emails?
>> Is this on Vista or XP?
>> Did the Gmail access work in a different email program?
>> --
>> Ron Sommer
>> MVP-Mail
>>
>> "Nate" <Nate@xxxxxx> wrote in message
>> news:7D6A1F66-BB42-4D06-8ADD-98C6A40C3AC1@xxxxxx
Quote:

>> > Using Windows Live Mail, it seems impossible to delete messages from
>> > gMail.
>> > I have perhaps 100 messages routed thru gMail, that re-appear each time
>> > WLM
>> > is run. They have been deleted many time in WLM to no avail. They are
>> > deleted and no longer appear in gMail. When I run WLM again, they
>> > reappear.
>> >
>> > WLM is such a bug-ridden mess, it is impossible to find if this is a
>> > configuration problem or a bug. I suspect that (despite what it is
>> > supposed
>> > to do) that WLM is repeatedly downloading every mail and folder from
>> > gMail
>> > ever time it is run, when it is supposed to only be checking for NEW
>> > items.
>> >
>> > Very disappointed.
>>
>>
My System SpecsSystem Spec
Old 08-17-2009   #5 (permalink)
Bob Lucas


 
 

Re: Can't delete messages

During the past 12 months, I have been using WLMail to access my
GMail account via the IMAP server.

Although WLMail synchronizes OK, message display was far from
perfect. In particular, all new messages were duplicated in the
"All Mail" folder. And message deletion did not work properly.

This thread (and the previous thread) prompted me to experiment
with the GMail account settings (both in WLMail and via the
webmail interface).

The following settings work perfectly and when I try to delete
messages, WLMail moves them immediately to the "Bin" folder.

I can empty the 'Bin' via the webmail interface. Or, I can also
use WLMail to empty the 'Bin'. To do so, I select the message(s)
and click on Delete.

The optimum settings are as follows:

1. Via the GMail webmail interface:

a. Sign into your GMail account and click on 'Settings'
b. Click on Forwarding and POP/IMAP
c. Under IMAP Access, enable IMAP.
d. Select 'Auto-Expunge'
e. Against 'When a message is expunged from the last visible
IMAP folder', select the second option ('Move the message
to the Bin')
f. Next, click on 'Labels'. Check the 'Show in IMAP' option
for Inbox, Sent Mail, Drafts, Spam and Bin.
g. Uncheck the 'Show in IMAP' option for 'All Mail, 'Starred'
& 'Chat'. (This prevents duplication, when WLMail
synchronizes with the IMAP server.)
h. Save your changes

2. In Windows Live Mail

a. Make a note of the account name in the Folder List. If you
are using default settings, the account name will probably
be "GMail"
b. Click on Tools / Accounts
c. Select your GMail account - and click on Properties.
Click on the IMAP tab.
d. In the Root Folder field type the account name in square
brackets (i.e. [GMail] ). N.B. The square brackets are
important.
e. Tick the box marked 'Check for new messages in all folders'
f. If the option to 'Store Special Folders on IMAP' server
has been ticked, de-select this option.
g. Apply these changes and click on OK.
h. In the Folder list, right click on the the GMail account.
Select 'IMAP Folders' and click on Re-set list.
i. The GMail folders should include Inbox, Sent Mail, Drafts,
Spam and Bin - and nothing else. You can right click on
each folder to choose your the synchronization options
('Don't synchronize', 'All Messages', 'New Messages only',
or 'Headers only')
j. For each folder, click on View / Show or Hide - and decide
whether you wish to display All Messages - or whether to
suppress older messages.
k. Finally, synchronize your GMail email account. The list of
messages will mirror the messages on the webmail
interface.


"Nate" <Nate@xxxxxx> wrote in message
news:8470579C-F48E-4B62-8803-6C76FFE446A1@xxxxxx
Quote:

> Build 14.0.8064.0206
> Using IMAP
> No Virus scanning
> Vista
>
> Previously I was running XP and Outlook and it was rock solid.
> In Jan 2009 my machine hard drive died so I was forced to buy a
> NEW laptop
> with Vista. As you know Vista has many problems not the least
> is a lack of
> drivers and support for older items. (I have a $2,000
> DesignJet printer and
> HP/Microsoft have no driver.)
>
> As I brought up the new system with the Vista-supplied Windows
> Mail (NOT
> Windows LIVE Mail) I was informed that Windows Mail was retired
> and directed
> to the site to download Windows LIVE Mail. I followed the
> various links to
> hook it up to gMail as well. This appeared to work for a
> period of time.
> But with various behind the scenes updates it is now flaky.
>
>
>
>
> "Ron Sommer" wrote:
>
Quote:

>> What build is WLM?
>> Is the Gmail access pop or IMAP?
>> Are you virus scanning incoming emails?
>> Is this on Vista or XP?
>> Did the Gmail access work in a different email program?
>> --
>> Ron Sommer
>> MVP-Mail
>>
>> "Nate" <Nate@xxxxxx> wrote in message
>> news:7D6A1F66-BB42-4D06-8ADD-98C6A40C3AC1@xxxxxx
Quote:

>> > Using Windows Live Mail, it seems impossible to delete
>> > messages from
>> > gMail.
>> > I have perhaps 100 messages routed thru gMail, that
>> > re-appear each time
>> > WLM
>> > is run. They have been deleted many time in WLM to no
>> > avail. They are
>> > deleted and no longer appear in gMail. When I run WLM
>> > again, they
>> > reappear.
>> >
>> > WLM is such a bug-ridden mess, it is impossible to find if
>> > this is a
>> > configuration problem or a bug. I suspect that (despite
>> > what it is
>> > supposed
>> > to do) that WLM is repeatedly downloading every mail and
>> > folder from
>> > gMail
>> > ever time it is run, when it is supposed to only be checking
>> > for NEW
>> > items.
>> >
>> > Very disappointed.
>>
>>
My System SpecsSystem Spec
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