Windows Vista Forums

Can't delete messages
  1. #1


    Nate Guest

    Can't delete messages

    Using Windows Live Mail, it seems impossible to delete messages from gMail.
    I have perhaps 100 messages routed thru gMail, that re-appear each time WLM
    is run. They have been deleted many time in WLM to no avail. They are
    deleted and no longer appear in gMail. When I run WLM again, they reappear.

    WLM is such a bug-ridden mess, it is impossible to find if this is a
    configuration problem or a bug. I suspect that (despite what it is supposed
    to do) that WLM is repeatedly downloading every mail and folder from gMail
    ever time it is run, when it is supposed to only be checking for NEW items.

    Very disappointed.



      My System SpecsSystem Spec

  2. #2


    Ron Sommer Guest

    Re: Can't delete messages

    What build is WLM?
    Is the Gmail access pop or IMAP?
    Are you virus scanning incoming emails?
    Is this on Vista or XP?
    Did the Gmail access work in a different email program?
    --
    Ron Sommer
    MVP-Mail

    "Nate" <Nate@xxxxxx> wrote in message
    news:7D6A1F66-BB42-4D06-8ADD-98C6A40C3AC1@xxxxxx

    > Using Windows Live Mail, it seems impossible to delete messages from
    > gMail.
    > I have perhaps 100 messages routed thru gMail, that re-appear each time
    > WLM
    > is run. They have been deleted many time in WLM to no avail. They are
    > deleted and no longer appear in gMail. When I run WLM again, they
    > reappear.
    >
    > WLM is such a bug-ridden mess, it is impossible to find if this is a
    > configuration problem or a bug. I suspect that (despite what it is
    > supposed
    > to do) that WLM is repeatedly downloading every mail and folder from
    > gMail
    > ever time it is run, when it is supposed to only be checking for NEW
    > items.
    >
    > Very disappointed.

      My System SpecsSystem Spec

  3. #3


    Gary VanderMolen Guest

    Re: Can't delete messages

    Are you using POP or IMAP protocol with Gmail?
    If POP, make sure it's configured to download only new messages:

    "Enable POP only for mail that arrives from now on"
    http://mail.google.com/support/bin/a...n&answer=13273

    --
    Gary VanderMolen, MS-MVP (Mail)
    http://mvp.support.microsoft.com/profile/VanderMolen


    "Nate" <Nate@xxxxxx> wrote in message news:7D6A1F66-BB42-4D06-8ADD-98C6A40C3AC1@xxxxxx

    > Using Windows Live Mail, it seems impossible to delete messages from gMail.
    > I have perhaps 100 messages routed thru gMail, that re-appear each time WLM
    > is run. They have been deleted many time in WLM to no avail. They are
    > deleted and no longer appear in gMail. When I run WLM again, they reappear.
    >
    > WLM is such a bug-ridden mess, it is impossible to find if this is a
    > configuration problem or a bug. I suspect that (despite what it is supposed
    > to do) that WLM is repeatedly downloading every mail and folder from gMail
    > ever time it is run, when it is supposed to only be checking for NEW items.
    >
    > Very disappointed.

      My System SpecsSystem Spec

  4. #4


    ...winston Guest

    Re: Can't delete messages

    Vista's Windows Mail is capable of accessing Gmail via pop3.

    --
    ...winston
    ms-mvp mail

    "Nate" <Nate@xxxxxx> wrote in message news:8470579C-F48E-4B62-8803-6C76FFE446A1@xxxxxx

    > Build 14.0.8064.0206
    > Using IMAP
    > No Virus scanning
    > Vista
    >
    > Previously I was running XP and Outlook and it was rock solid.
    > In Jan 2009 my machine hard drive died so I was forced to buy a NEW laptop
    > with Vista. As you know Vista has many problems not the least is a lack of
    > drivers and support for older items. (I have a $2,000 DesignJet printer and
    > HP/Microsoft have no driver.)
    >
    > As I brought up the new system with the Vista-supplied Windows Mail (NOT
    > Windows LIVE Mail) I was informed that Windows Mail was retired and directed
    > to the site to download Windows LIVE Mail. I followed the various links to
    > hook it up to gMail as well. This appeared to work for a period of time.
    > But with various behind the scenes updates it is now flaky.
    >
    >
    >
    >
    > "Ron Sommer" wrote:
    >

    >> What build is WLM?
    >> Is the Gmail access pop or IMAP?
    >> Are you virus scanning incoming emails?
    >> Is this on Vista or XP?
    >> Did the Gmail access work in a different email program?
    >> --
    >> Ron Sommer
    >> MVP-Mail
    >>
    >> "Nate" <Nate@xxxxxx> wrote in message
    >> news:7D6A1F66-BB42-4D06-8ADD-98C6A40C3AC1@xxxxxx

    >> > Using Windows Live Mail, it seems impossible to delete messages from
    >> > gMail.
    >> > I have perhaps 100 messages routed thru gMail, that re-appear each time
    >> > WLM
    >> > is run. They have been deleted many time in WLM to no avail. They are
    >> > deleted and no longer appear in gMail. When I run WLM again, they
    >> > reappear.
    >> >
    >> > WLM is such a bug-ridden mess, it is impossible to find if this is a
    >> > configuration problem or a bug. I suspect that (despite what it is
    >> > supposed
    >> > to do) that WLM is repeatedly downloading every mail and folder from
    >> > gMail
    >> > ever time it is run, when it is supposed to only be checking for NEW
    >> > items.
    >> >
    >> > Very disappointed.
    >>
    >>

      My System SpecsSystem Spec

  5. #5


    Bob Lucas Guest

    Re: Can't delete messages

    During the past 12 months, I have been using WLMail to access my
    GMail account via the IMAP server.

    Although WLMail synchronizes OK, message display was far from
    perfect. In particular, all new messages were duplicated in the
    "All Mail" folder. And message deletion did not work properly.

    This thread (and the previous thread) prompted me to experiment
    with the GMail account settings (both in WLMail and via the
    webmail interface).

    The following settings work perfectly and when I try to delete
    messages, WLMail moves them immediately to the "Bin" folder.

    I can empty the 'Bin' via the webmail interface. Or, I can also
    use WLMail to empty the 'Bin'. To do so, I select the message(s)
    and click on Delete.

    The optimum settings are as follows:

    1. Via the GMail webmail interface:

    a. Sign into your GMail account and click on 'Settings'
    b. Click on Forwarding and POP/IMAP
    c. Under IMAP Access, enable IMAP.
    d. Select 'Auto-Expunge'
    e. Against 'When a message is expunged from the last visible
    IMAP folder', select the second option ('Move the message
    to the Bin')
    f. Next, click on 'Labels'. Check the 'Show in IMAP' option
    for Inbox, Sent Mail, Drafts, Spam and Bin.
    g. Uncheck the 'Show in IMAP' option for 'All Mail, 'Starred'
    & 'Chat'. (This prevents duplication, when WLMail
    synchronizes with the IMAP server.)
    h. Save your changes

    2. In Windows Live Mail

    a. Make a note of the account name in the Folder List. If you
    are using default settings, the account name will probably
    be "GMail"
    b. Click on Tools / Accounts
    c. Select your GMail account - and click on Properties.
    Click on the IMAP tab.
    d. In the Root Folder field type the account name in square
    brackets (i.e. [GMail] ). N.B. The square brackets are
    important.
    e. Tick the box marked 'Check for new messages in all folders'
    f. If the option to 'Store Special Folders on IMAP' server
    has been ticked, de-select this option.
    g. Apply these changes and click on OK.
    h. In the Folder list, right click on the the GMail account.
    Select 'IMAP Folders' and click on Re-set list.
    i. The GMail folders should include Inbox, Sent Mail, Drafts,
    Spam and Bin - and nothing else. You can right click on
    each folder to choose your the synchronization options
    ('Don't synchronize', 'All Messages', 'New Messages only',
    or 'Headers only')
    j. For each folder, click on View / Show or Hide - and decide
    whether you wish to display All Messages - or whether to
    suppress older messages.
    k. Finally, synchronize your GMail email account. The list of
    messages will mirror the messages on the webmail
    interface.


    "Nate" <Nate@xxxxxx> wrote in message
    news:8470579C-F48E-4B62-8803-6C76FFE446A1@xxxxxx

    > Build 14.0.8064.0206
    > Using IMAP
    > No Virus scanning
    > Vista
    >
    > Previously I was running XP and Outlook and it was rock solid.
    > In Jan 2009 my machine hard drive died so I was forced to buy a
    > NEW laptop
    > with Vista. As you know Vista has many problems not the least
    > is a lack of
    > drivers and support for older items. (I have a $2,000
    > DesignJet printer and
    > HP/Microsoft have no driver.)
    >
    > As I brought up the new system with the Vista-supplied Windows
    > Mail (NOT
    > Windows LIVE Mail) I was informed that Windows Mail was retired
    > and directed
    > to the site to download Windows LIVE Mail. I followed the
    > various links to
    > hook it up to gMail as well. This appeared to work for a
    > period of time.
    > But with various behind the scenes updates it is now flaky.
    >
    >
    >
    >
    > "Ron Sommer" wrote:
    >

    >> What build is WLM?
    >> Is the Gmail access pop or IMAP?
    >> Are you virus scanning incoming emails?
    >> Is this on Vista or XP?
    >> Did the Gmail access work in a different email program?
    >> --
    >> Ron Sommer
    >> MVP-Mail
    >>
    >> "Nate" <Nate@xxxxxx> wrote in message
    >> news:7D6A1F66-BB42-4D06-8ADD-98C6A40C3AC1@xxxxxx

    >> > Using Windows Live Mail, it seems impossible to delete
    >> > messages from
    >> > gMail.
    >> > I have perhaps 100 messages routed thru gMail, that
    >> > re-appear each time
    >> > WLM
    >> > is run. They have been deleted many time in WLM to no
    >> > avail. They are
    >> > deleted and no longer appear in gMail. When I run WLM
    >> > again, they
    >> > reappear.
    >> >
    >> > WLM is such a bug-ridden mess, it is impossible to find if
    >> > this is a
    >> > configuration problem or a bug. I suspect that (despite
    >> > what it is
    >> > supposed
    >> > to do) that WLM is repeatedly downloading every mail and
    >> > folder from
    >> > gMail
    >> > ever time it is run, when it is supposed to only be checking
    >> > for NEW
    >> > items.
    >> >
    >> > Very disappointed.
    >>
    >>

      My System SpecsSystem Spec

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