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Live Mail doesn't recognize when email has been read from iPhone

  1. #1


    kimb Guest

    Live Mail doesn't recognize when email has been read from iPhone

    I've set up my iPhone to access my Windows Live Mail account. However when I
    open and read a message on the iPhone the corresponding message on the server
    (web) does not show that it has been read.

      My System SpecsSystem Spec

  2.   


  3. #2


    Gary VanderMolen Guest

    Re: Live Mail doesn't recognize when email has been read from iPhone

    Who is the mail service provider, Hotmail?
    Does the iPhone use POP, IMAP or HTTP access for that account?
    The POP protocol doesn't feed client status back to the server.

    --
    Gary VanderMolen, MS-MVP (Mail)
    http://mvp.support.microsoft.com/profile/VanderMolen


    "kimb" <kimb@xxxxxx> wrote in message news:85DA5571-A023-4B79-839B-9950F706BAC5@xxxxxx

    > I've set up my iPhone to access my Windows Live Mail account. However when I
    > open and read a message on the iPhone the corresponding message on the server
    > (web) does not show that it has been read.

      My System SpecsSystem Spec

  4. #3


    kimb Guest

    Re: Live Mail doesn't recognize when email has been read from iPho

    Hotmail/Live, currently it's using POP but it has the capability to do Exchange

    "Gary VanderMolen" wrote:

    > Who is the mail service provider, Hotmail?
    > Does the iPhone use POP, IMAP or HTTP access for that account?
    > The POP protocol doesn't feed client status back to the server.
    >
    > --
    > Gary VanderMolen, MS-MVP (Mail)
    > http://mvp.support.microsoft.com/profile/VanderMolen
    >
    >
    > "kimb" <kimb@xxxxxx> wrote in message news:85DA5571-A023-4B79-839B-9950F706BAC5@xxxxxx

    > > I've set up my iPhone to access my Windows Live Mail account. However when I
    > > open and read a message on the iPhone the corresponding message on the server
    > > (web) does not show that it has been read.
    >

      My System SpecsSystem Spec

  5. #4


    ...winston Guest

    Re: Live Mail doesn't recognize when email has been read from iPhone

    I can fill in some blanks..when the account is a Windows Live Hotmail account.

    iPhone/iPod in its factory state has to use pop3 for any Hotmail account(Hotmail.com, Live.com, Msn.com). I.e. It only downloads
    the Inbox contents like any other pop3 capable email client access a Hotmail account using the pop3 settings.

    The iPhone/iPod Touch features for controlling the content on the Live/Hotmail server is:
    Delete from Server = Never, Seven days, or When removed from the Inbox

    A message downloaded will be handled as follows with each of these Delete from Server settings:
    Never = stay in the web Inbox as an unread message
    Seven days = stay in Inbox for seven days as an unread message(polling after 7 days moves it as unread to the web Deleted folder)
    When removed from the Inbox(same as not leaving on server), moves it as unread to the web Deleted folder
    *** For the latter two - Hotmail will empty the Deleted folder automatically after 5 days

    For Deleted items on the iPhone/iPod an additional option is configurable to clean out the Trash folder(Deleted items) on the
    iPhone/iPod
    Deleted Messages = Never, after one day, one week, one month (applicable and configurable for each account in use on the
    iPhone/iPod

    --
    ...winston
    ms-mvp mail

    "kimb" <kimb@xxxxxx> wrote in message news:85DA5571-A023-4B79-839B-9950F706BAC5@xxxxxx

    > I've set up my iPhone to access my Windows Live Mail account. However when I
    > open and read a message on the iPhone the corresponding message on the server
    > (web) does not show that it has been read.

      My System SpecsSystem Spec

  6. #5


    kimb Guest

    Re: Live Mail doesn't recognize when email has been read from iPho

    So what you're telling me is there's no work around or fix?

    "...winston" wrote:

    > I can fill in some blanks..when the account is a Windows Live Hotmail account.
    >
    > iPhone/iPod in its factory state has to use pop3 for any Hotmail account(Hotmail.com, Live.com, Msn.com). I.e. It only downloads
    > the Inbox contents like any other pop3 capable email client access a Hotmail account using the pop3 settings.
    >
    > The iPhone/iPod Touch features for controlling the content on the Live/Hotmail server is:
    > Delete from Server = Never, Seven days, or When removed from the Inbox
    >
    > A message downloaded will be handled as follows with each of these Delete from Server settings:
    > Never = stay in the web Inbox as an unread message
    > Seven days = stay in Inbox for seven days as an unread message(polling after 7 days moves it as unread to the web Deleted folder)
    > When removed from the Inbox(same as not leaving on server), moves it as unread to the web Deleted folder
    > *** For the latter two - Hotmail will empty the Deleted folder automatically after 5 days
    >
    > For Deleted items on the iPhone/iPod an additional option is configurable to clean out the Trash folder(Deleted items) on the
    > iPhone/iPod
    > Deleted Messages = Never, after one day, one week, one month (applicable and configurable for each account in use on the
    > iPhone/iPod
    >
    > --
    > ...winston
    > ms-mvp mail
    >
    > "kimb" <kimb@xxxxxx> wrote in message news:85DA5571-A023-4B79-839B-9950F706BAC5@xxxxxx

    > > I've set up my iPhone to access my Windows Live Mail account. However when I
    > > open and read a message on the iPhone the corresponding message on the server
    > > (web) does not show that it has been read.
    >
    >

      My System SpecsSystem Spec

  7. #6


    Michael Santovec Guest

    Re: Live Mail doesn't recognize when email has been read from iPho

    Not unless you want to change mail services.

    Standard POP3 access doesn't mark a message as read on the mail server
    when it's downloaded. You'd have the same problem with any POP3 mail
    client.

    Gmail, which doesn't follow standard POP3 rules, does mark downloaded
    messages as read on the mail server. I'm not aware of any other major
    POP3 providers that do that.

    If you were using IMAP or DeltaSynch (HTTP) access, reading a message
    via a client does mark it as read on the server. But Live (Hotmail)
    doesn't support IMAP. It does support DeltaSynch, but I'm not aware of
    any non-Microsoft mail clients that support it.

    --

    Mike - http://TechHelp.Santovec.us



    "kimb" <kimb@xxxxxx> wrote in message
    news:CA75F2C0-366E-4C9F-8268-2262932140CF@xxxxxx

    > So what you're telling me is there's no work around or fix?
    >
    > "...winston" wrote:
    >

    >> I can fill in some blanks..when the account is a Windows Live Hotmail
    >> account.
    >>
    >> iPhone/iPod in its factory state has to use pop3 for any Hotmail
    >> account(Hotmail.com, Live.com, Msn.com). I.e. It only downloads
    >> the Inbox contents like any other pop3 capable email client access a
    >> Hotmail account using the pop3 settings.
    >>
    >> The iPhone/iPod Touch features for controlling the content on the
    >> Live/Hotmail server is:
    >> Delete from Server = Never, Seven days, or When removed from the
    >> Inbox
    >>
    >> A message downloaded will be handled as follows with each of these
    >> Delete from Server settings:
    >> Never = stay in the web Inbox as an unread message
    >> Seven days = stay in Inbox for seven days as an unread
    >> message(polling after 7 days moves it as unread to the web Deleted
    >> folder)
    >> When removed from the Inbox(same as not leaving on server), moves
    >> it as unread to the web Deleted folder
    >> *** For the latter two - Hotmail will empty the Deleted folder
    >> automatically after 5 days
    >>
    >> For Deleted items on the iPhone/iPod an additional option is
    >> configurable to clean out the Trash folder(Deleted items) on the
    >> iPhone/iPod
    >> Deleted Messages = Never, after one day, one week, one month
    >> (applicable and configurable for each account in use on the
    >> iPhone/iPod
    >>
    >> --
    >> ...winston
    >> ms-mvp mail
    >>
    >> "kimb" <kimb@xxxxxx> wrote in message
    >> news:85DA5571-A023-4B79-839B-9950F706BAC5@xxxxxx

    >> > I've set up my iPhone to access my Windows Live Mail account.
    >> > However when I
    >> > open and read a message on the iPhone the corresponding message on
    >> > the server
    >> > (web) does not show that it has been read.
    >>
    >>

      My System SpecsSystem Spec

  8. #7


    ...winston Guest

    Re: Live Mail doesn't recognize when email has been read from iPho

    That is correct.
    The iPhone/iPod Touch is not unique in this regard...it is also common for other email clients accessing Hotmail
    accounts(hotmail.com, live.com, msn.com) when using the Pop3 protocol.

    --
    ...winston
    ms-mvp mail

    "kimb" <kimb@xxxxxx> wrote in message news:CA75F2C0-366E-4C9F-8268-2262932140CF@xxxxxx

    > So what you're telling me is there's no work around or fix?
    >
    > "...winston" wrote:
    >

    >> I can fill in some blanks..when the account is a Windows Live Hotmail account.
    >>
    >> iPhone/iPod in its factory state has to use pop3 for any Hotmail account(Hotmail.com, Live.com, Msn.com). I.e. It only downloads
    >> the Inbox contents like any other pop3 capable email client access a Hotmail account using the pop3 settings.
    >>
    >> The iPhone/iPod Touch features for controlling the content on the Live/Hotmail server is:
    >> Delete from Server = Never, Seven days, or When removed from the Inbox
    >>
    >> A message downloaded will be handled as follows with each of these Delete from Server settings:
    >> Never = stay in the web Inbox as an unread message
    >> Seven days = stay in Inbox for seven days as an unread message(polling after 7 days moves it as unread to the web Deleted
    >> folder)
    >> When removed from the Inbox(same as not leaving on server), moves it as unread to the web Deleted folder
    >> *** For the latter two - Hotmail will empty the Deleted folder automatically after 5 days
    >>
    >> For Deleted items on the iPhone/iPod an additional option is configurable to clean out the Trash folder(Deleted items) on the
    >> iPhone/iPod
    >> Deleted Messages = Never, after one day, one week, one month (applicable and configurable for each account in use on the
    >> iPhone/iPod
    >>
    >> --
    >> ...winston
    >> ms-mvp mail
    >>
    >> "kimb" <kimb@xxxxxx> wrote in message news:85DA5571-A023-4B79-839B-9950F706BAC5@xxxxxx

    >> > I've set up my iPhone to access my Windows Live Mail account. However when I
    >> > open and read a message on the iPhone the corresponding message on the server
    >> > (web) does not show that it has been read.
    >>
    >>

      My System SpecsSystem Spec

  9. #8


    kimb Guest

    Re: Live Mail doesn't recognize when email has been read from iPhoL

    well thanks everyone for your help. I must say I do appreciate you all taking
    the time to explain the issue. It's to bad msn mail won't work. Looks like
    I'll give gmail a try. Or see if I can convince our IT guy to get connected
    to Exchange at work. (I've got my work email routed to my msn acct now)


    "Michael Santovec" wrote:

    > Not unless you want to change mail services.
    >
    > Standard POP3 access doesn't mark a message as read on the mail server
    > when it's downloaded. You'd have the same problem with any POP3 mail
    > client.
    >
    > Gmail, which doesn't follow standard POP3 rules, does mark downloaded
    > messages as read on the mail server. I'm not aware of any other major
    > POP3 providers that do that.
    >
    > If you were using IMAP or DeltaSynch (HTTP) access, reading a message
    > via a client does mark it as read on the server. But Live (Hotmail)
    > doesn't support IMAP. It does support DeltaSynch, but I'm not aware of
    > any non-Microsoft mail clients that support it.
    >
    > --
    >
    > Mike - http://TechHelp.Santovec.us
    >
    >
    >
    > "kimb" <kimb@xxxxxx> wrote in message
    > news:CA75F2C0-366E-4C9F-8268-2262932140CF@xxxxxx

    > > So what you're telling me is there's no work around or fix?
    > >
    > > "...winston" wrote:
    > >

    > >> I can fill in some blanks..when the account is a Windows Live Hotmail
    > >> account.
    > >>
    > >> iPhone/iPod in its factory state has to use pop3 for any Hotmail
    > >> account(Hotmail.com, Live.com, Msn.com). I.e. It only downloads
    > >> the Inbox contents like any other pop3 capable email client access a
    > >> Hotmail account using the pop3 settings.
    > >>
    > >> The iPhone/iPod Touch features for controlling the content on the
    > >> Live/Hotmail server is:
    > >> Delete from Server = Never, Seven days, or When removed from the
    > >> Inbox
    > >>
    > >> A message downloaded will be handled as follows with each of these
    > >> Delete from Server settings:
    > >> Never = stay in the web Inbox as an unread message
    > >> Seven days = stay in Inbox for seven days as an unread
    > >> message(polling after 7 days moves it as unread to the web Deleted
    > >> folder)
    > >> When removed from the Inbox(same as not leaving on server), moves
    > >> it as unread to the web Deleted folder
    > >> *** For the latter two - Hotmail will empty the Deleted folder
    > >> automatically after 5 days
    > >>
    > >> For Deleted items on the iPhone/iPod an additional option is
    > >> configurable to clean out the Trash folder(Deleted items) on the
    > >> iPhone/iPod
    > >> Deleted Messages = Never, after one day, one week, one month
    > >> (applicable and configurable for each account in use on the
    > >> iPhone/iPod
    > >>
    > >> --
    > >> ...winston
    > >> ms-mvp mail
    > >>
    > >> "kimb" <kimb@xxxxxx> wrote in message
    > >> news:85DA5571-A023-4B79-839B-9950F706BAC5@xxxxxx
    > >> > I've set up my iPhone to access my Windows Live Mail account.
    > >> > However when I
    > >> > open and read a message on the iPhone the corresponding message on
    > >> > the server
    > >> > (web) does not show that it has been read.
    > >>
    > >>
    >
    >

      My System SpecsSystem Spec

  10. #9


    kimb Guest

    Re: Live Mail doesn't recognize when email has been read from iPho

    One last question along the same topic; If this is common to the Pop3
    protocol then how does it work with a Blackberry? My Blackberry would keep my
    msn.com/live.com account in sync.

    "...winston" wrote:

    > That is correct.
    > The iPhone/iPod Touch is not unique in this regard...it is also common for other email clients accessing Hotmail
    > accounts(hotmail.com, live.com, msn.com) when using the Pop3 protocol.
    >
    > --
    > ...winston
    > ms-mvp mail
    >
    > "kimb" <kimb@xxxxxx> wrote in message news:CA75F2C0-366E-4C9F-8268-2262932140CF@xxxxxx

    > > So what you're telling me is there's no work around or fix?
    > >
    > > "...winston" wrote:
    > >

    > >> I can fill in some blanks..when the account is a Windows Live Hotmail account.
    > >>
    > >> iPhone/iPod in its factory state has to use pop3 for any Hotmail account(Hotmail.com, Live.com, Msn.com). I.e. It only downloads
    > >> the Inbox contents like any other pop3 capable email client access a Hotmail account using the pop3 settings.
    > >>
    > >> The iPhone/iPod Touch features for controlling the content on the Live/Hotmail server is:
    > >> Delete from Server = Never, Seven days, or When removed from the Inbox
    > >>
    > >> A message downloaded will be handled as follows with each of these Delete from Server settings:
    > >> Never = stay in the web Inbox as an unread message
    > >> Seven days = stay in Inbox for seven days as an unread message(polling after 7 days moves it as unread to the web Deleted
    > >> folder)
    > >> When removed from the Inbox(same as not leaving on server), moves it as unread to the web Deleted folder
    > >> *** For the latter two - Hotmail will empty the Deleted folder automatically after 5 days
    > >>
    > >> For Deleted items on the iPhone/iPod an additional option is configurable to clean out the Trash folder(Deleted items) on the
    > >> iPhone/iPod
    > >> Deleted Messages = Never, after one day, one week, one month (applicable and configurable for each account in use on the
    > >> iPhone/iPod
    > >>
    > >> --
    > >> ...winston
    > >> ms-mvp mail
    > >>
    > >> "kimb" <kimb@xxxxxx> wrote in message news:85DA5571-A023-4B79-839B-9950F706BAC5@xxxxxx
    > >> > I've set up my iPhone to access my Windows Live Mail account. However when I
    > >> > open and read a message on the iPhone the corresponding message on the server
    > >> > (web) does not show that it has been read.
    > >>
    > >>
    >

      My System SpecsSystem Spec

  11. #10


    Tushar Guest

    Re: Live Mail doesn't recognize when email has been read from iPho


    Hello Everyone,

    I have a related question. When i use my hotmail account directly through
    the web, and i delete a message, that message is not deleted on the windows
    mail client when I Sync.

    Also, if i use one mail client on another computer, delete a message, it is
    not deleted on my windows mail client.

    What do i do to synchronize properly.

    Would all of this work better on Gmail?

    Is there a way to get IMAP back on my hotmail ... it was so good with
    outlook express and now things suck!

    Thanks
    Tushar

      My System SpecsSystem Spec

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