Every time I try to delete my junk emails, I get the message: "An unknown
error has occurred." This happens to my junk emails under comcast.net, but
not under Hotmail. Windows XP Pro, SP3. This has only started in the last
couple of days.

"someone" <someone@newsgroup> wrote in message
news:OYlV5pWNKHA.5128@newsgroup

> Every time I try to delete my junk emails, I get the message: "An unknown
> error has occurred." This happens to my junk emails under comcast.net,
> but not under Hotmail. Windows XP Pro, SP3. This has only started in the
> last couple of days.

I got around this problem by right-clicking on the folder and selecting
"empty junk email folder." I still don't know why I cannot do it the usual
way.

Hi, Someone.

I usually just highlight the Junk email folder and click the little "x" that
appears at the far right of the folder name. This deletes all the contents
of that folder. (I visually scan the list for false positives first, of
course.)

But I use only POP3, not Hotmail or any other protocol.

That "unknown error" message should not appear, of course. But it might be
caused by one of your Junk messages, and the error might disappear if you
manage to delete that message. It might be a junk email that arrived "in
the last couple of days", corresponding to the time the error started
appearing.

If this doesn't work for you, there is still Mail2Web: http://mail2web.com/
You can use this free service to access your server's mailbox and delete the
stubborn message.

RC
--
R. C. White, CPA
San Marcos, TX
rc@newsgroup
Microsoft Windows MVP
Windows Live Mail 2009 (14.0.8089.0726) in Win7 Ultimate x64

"someone" <someone@newsgroup> wrote in message
news:OYlV5pWNKHA.5128@newsgroup

> Every time I try to delete my junk emails, I get the message: "An unknown
> error has occurred." This happens to my junk emails under comcast.net,
> but not under Hotmail. Windows XP Pro, SP3. This has only started in the
> last couple of days.

Thanks, R.C. White

"R. C. White" <rc@newsgroup> wrote in message
news:ODMXu1aNKHA.1236@newsgroup

> Hi, Someone.
>
> I usually just highlight the Junk email folder and click the little "x"
> that appears at the far right of the folder name. This deletes all the
> contents of that folder. (I visually scan the list for false positives
> first, of course.)
>
> But I use only POP3, not Hotmail or any other protocol.
>
> That "unknown error" message should not appear, of course. But it might
> be caused by one of your Junk messages, and the error might disappear if
> you manage to delete that message. It might be a junk email that arrived
> "in the last couple of days", corresponding to the time the error started
> appearing.
>
> If this doesn't work for you, there is still Mail2Web:
> http://mail2web.com/ You can use this free service to access your server's
> mailbox and delete the stubborn message.
>
> RC
> --
> R. C. White, CPA
> San Marcos, TX
> rc@newsgroup
> Microsoft Windows MVP
> Windows Live Mail 2009 (14.0.8089.0726) in Win7 Ultimate x64
>
> "someone" <someone@newsgroup> wrote in message
> news:OYlV5pWNKHA.5128@newsgroup

>> Every time I try to delete my junk emails, I get the message: "An
>> unknown error has occurred." This happens to my junk emails under
>> comcast.net, but not under Hotmail. Windows XP Pro, SP3. This has only
>> started in the last couple of days.

>

Hi, Someone.

Thanks for the thanks. ;<)

Could you tell us WHAT worked for you? That will help us help the next
person with a similar problem. In a newsgroup, we all learn from each
other. You've learned from us; now it's your turn to teach us. ;<)

RC
--
R. C. White, CPA
San Marcos, TX
rc@newsgroup
Microsoft Windows MVP
Windows Live Mail 2009 (14.0.8089.0726) in Win7 Ultimate x64

"someone" <someone@newsgroup> wrote in message
news:#t2ZbPkNKHA.4816@newsgroup

> Thanks, R.C. White
>
> "R. C. White" <rc@newsgroup> wrote in message
> news:ODMXu1aNKHA.1236@newsgroup

>> Hi, Someone.
>>
>> I usually just highlight the Junk email folder and click the little "x"
>> that appears at the far right of the folder name. This deletes all the
>> contents of that folder. (I visually scan the list for false positives
>> first, of course.)
>>
>> But I use only POP3, not Hotmail or any other protocol.
>>
>> That "unknown error" message should not appear, of course. But it might
>> be caused by one of your Junk messages, and the error might disappear if
>> you manage to delete that message. It might be a junk email that arrived
>> "in the last couple of days", corresponding to the time the error started
>> appearing.
>>
>> If this doesn't work for you, there is still Mail2Web:
>> http://mail2web.com/ You can use this free service to access your
>> server's mailbox and delete the stubborn message.
>>
>> RC
>>
>> "someone" <someone@newsgroup> wrote in message
>> news:OYlV5pWNKHA.5128@newsgroup

>>> Every time I try to delete my junk emails, I get the message: "An
>>> unknown error has occurred." This happens to my junk emails under
>>> comcast.net, but not under Hotmail. Windows XP Pro, SP3. This has only
>>> started in the last couple of days.

R.C.,
Not the OP.. If it occurs in WLM, it could be caused by a variation in the account's Junk folder contents(in Explorer) vs. the
WLM Message store index file.
A compaction(set counter to 1, File/Work Offline, File/Exit) may resolve it.

--
...winston
ms-mvp mail

"R. C. White" <rc@newsgroup> wrote in message news:#kldQgkNKHA.3384@newsgroup

> Hi, Someone.
>
> Thanks for the thanks. ;<)
>
> Could you tell us WHAT worked for you? That will help us help the next person with a similar problem. In a newsgroup, we all
> learn from each other. You've learned from us; now it's your turn to teach us. ;<)
>
> RC
> --
> R. C. White, CPA
> San Marcos, TX
> rc@newsgroup
> Microsoft Windows MVP
> Windows Live Mail 2009 (14.0.8089.0726) in Win7 Ultimate x64
>
> "someone" <someone@newsgroup> wrote in message news:#t2ZbPkNKHA.4816@newsgroup

>> Thanks, R.C. White
>>
>> "R. C. White" <rc@newsgroup> wrote in message news:ODMXu1aNKHA.1236@newsgroup

>>> Hi, Someone.
>>>
>>> I usually just highlight the Junk email folder and click the little "x" that appears at the far right of the folder name. This
>>> deletes all the contents of that folder. (I visually scan the list for false positives first, of course.)
>>>
>>> But I use only POP3, not Hotmail or any other protocol.
>>>
>>> That "unknown error" message should not appear, of course. But it might be caused by one of your Junk messages, and the error
>>> might disappear if you manage to delete that message. It might be a junk email that arrived "in the last couple of days",
>>> corresponding to the time the error started appearing.
>>>
>>> If this doesn't work for you, there is still Mail2Web: http://mail2web.com/ You can use this free service to access your
>>> server's mailbox and delete the stubborn message.
>>>
>>> RC
>>>
>>> "someone" <someone@newsgroup> wrote in message news:OYlV5pWNKHA.5128@newsgroup
>>>> Every time I try to delete my junk emails, I get the message: "An unknown error has occurred." This happens to my junk
>>>> emails under comcast.net, but not under Hotmail. Windows XP Pro, SP3. This has only started in the last couple of days.

>

What worked for me was to right click the folder and select "delete
contents." Once all those junk emails were deleted, I've had no problem
deleting them the way I once did, but using the "x" at the right is easier
and I now do that. Thanks for the tip.

I don't know why I got that error message before. If it were a result of a
junk email, it must've been the first, because I tried deleting that
separately, with the same error message. I use WLM. Could it have been
that a junk email contained some kind of coding to prevent its deletion?

"...winston" <winstonmvp@newsgroup> wrote in message
news:OBFybCpNKHA.5488@newsgroup

> R.C.,
> Not the OP.. If it occurs in WLM, it could be caused by a variation in
> the account's Junk folder contents(in Explorer) vs. the WLM Message store
> index file.
> A compaction(set counter to 1, File/Work Offline, File/Exit) may resolve
> it.
>
> --
> ...winston
> ms-mvp mail
>
> "R. C. White" <rc@newsgroup> wrote in message
> news:#kldQgkNKHA.3384@newsgroup

>> Hi, Someone.
>>
>> Thanks for the thanks. ;<)
>>
>> Could you tell us WHAT worked for you? That will help us help the next
>> person with a similar problem. In a newsgroup, we all learn from each
>> other. You've learned from us; now it's your turn to teach us. ;<)
>>
>> RC
>> --
>> R. C. White, CPA
>> San Marcos, TX
>> rc@newsgroup
>> Microsoft Windows MVP
>> Windows Live Mail 2009 (14.0.8089.0726) in Win7 Ultimate x64
>>
>> "someone" <someone@newsgroup> wrote in message
>> news:#t2ZbPkNKHA.4816@newsgroup

>>> Thanks, R.C. White
>>>
>>> "R. C. White" <rc@newsgroup> wrote in message
>>> news:ODMXu1aNKHA.1236@newsgroup
>>>> Hi, Someone.
>>>>
>>>> I usually just highlight the Junk email folder and click the little "x"
>>>> that appears at the far right of the folder name. This deletes all the
>>>> contents of that folder. (I visually scan the list for false positives
>>>> first, of course.)
>>>>
>>>> But I use only POP3, not Hotmail or any other protocol.
>>>>
>>>> That "unknown error" message should not appear, of course. But it
>>>> might be caused by one of your Junk messages, and the error might
>>>> disappear if you manage to delete that message. It might be a junk
>>>> email that arrived "in the last couple of days", corresponding to the
>>>> time the error started appearing.
>>>>
>>>> If this doesn't work for you, there is still Mail2Web:
>>>> http://mail2web.com/ You can use this free service to access your
>>>> server's mailbox and delete the stubborn message.
>>>>
>>>> RC
>>>>
>>>> "someone" <someone@newsgroup> wrote in message
>>>> news:OYlV5pWNKHA.5128@newsgroup
>>>>> Every time I try to delete my junk emails, I get the message: "An
>>>>> unknown error has occurred." This happens to my junk emails under
>>>>> comcast.net, but not under Hotmail. Windows XP Pro, SP3. This has
>>>>> only started in the last couple of days.

>>

Hi, Someone.

Thanks for that informative feedback.

> Could it have been that a junk email contained some kind of coding to
> prevent its deletion?

Could be. I'm not as expert as Winston and some of the others here, so I’m
not sure such code is possible. But I do know that messages can be
"malformed" - on purpose or by some glitch in the system - in such a way
that they can't be deleted by "normal" methods. That's why we often
recommend to use the browser interface and a resource such as Mail2Web to
delete at least one message from the server; if that doesn't fix it, delete
one more...

RC
--
R. C. White, CPA
San Marcos, TX
rc@newsgroup
Microsoft Windows MVP
Windows Live Mail 2009 (14.0.8089.0726) in Win7 Ultimate x64

"someone" <someone@newsgroup> wrote in message
news:uDdlrNxNKHA.3192@newsgroup

> What worked for me was to right click the folder and select "delete
> contents." Once all those junk emails were deleted, I've had no problem
> deleting them the way I once did, but using the "x" at the right is easier
> and I now do that. Thanks for the tip.
>
> I don't know why I got that error message before. If it were a result of
> a junk email, it must've been the first, because I tried deleting that
> separately, with the same error message. I use WLM. Could it have been
> that a junk email contained some kind of coding to prevent its deletion?
>
> "...winston" <winstonmvp@newsgroup> wrote in message
> news:OBFybCpNKHA.5488@newsgroup

>> R.C.,
>> Not the OP.. If it occurs in WLM, it could be caused by a variation in
>> the account's Junk folder contents(in Explorer) vs. the WLM Message store
>> index file.
>> A compaction(set counter to 1, File/Work Offline, File/Exit) may resolve
>> it.
>>
>> --
>> ...winston
>> ms-mvp mail
>>
>> "R. C. White" <rc@newsgroup> wrote in message
>> news:#kldQgkNKHA.3384@newsgroup

>>> Hi, Someone.
>>>
>>> Thanks for the thanks. ;<)
>>>
>>> Could you tell us WHAT worked for you? That will help us help the next
>>> person with a similar problem. In a newsgroup, we all learn from each
>>> other. You've learned from us; now it's your turn to teach us. ;<)
>>>
>>> RC
>>>
>>> "someone" <someone@newsgroup> wrote in message
>>> news:#t2ZbPkNKHA.4816@newsgroup
>>>> Thanks, R.C. White
>>>>
>>>> "R. C. White" <rc@newsgroup> wrote in message
>>>> news:ODMXu1aNKHA.1236@newsgroup
>>>>> Hi, Someone.
>>>>>
>>>>> I usually just highlight the Junk email folder and click the little
>>>>> "x" that appears at the far right of the folder name. This deletes
>>>>> all the contents of that folder. (I visually scan the list for false
>>>>> positives first, of course.)
>>>>>
>>>>> But I use only POP3, not Hotmail or any other protocol.
>>>>>
>>>>> That "unknown error" message should not appear, of course. But it
>>>>> might be caused by one of your Junk messages, and the error might
>>>>> disappear if you manage to delete that message. It might be a junk
>>>>> email that arrived "in the last couple of days", corresponding to the
>>>>> time the error started appearing.
>>>>>
>>>>> If this doesn't work for you, there is still Mail2Web:
>>>>> http://mail2web.com/ You can use this free service to access your
>>>>> server's mailbox and delete the stubborn message.
>>>>>
>>>>> RC
>>>>>
>>>>> "someone" <someone@newsgroup> wrote in message
>>>>> news:OYlV5pWNKHA.5128@newsgroup
>>>>>> Every time I try to delete my junk emails, I get the message: "An
>>>>>> unknown error has occurred." This happens to my junk emails under
>>>>>> comcast.net, but not under Hotmail. Windows XP Pro, SP3. This has
>>>>>> only started in the last couple of days.

I'm not aware of any code that a junk email message would contain nor WLM modifying a message placed in the Junk Mail folder
preventing deletion.

If it's not related to the web server housing the account, then its usually an problem with the previous mentioned variation
between the Index and the file stored/not stored on the hard drive.

--
...winston
ms-mvp mail

"someone" <someone@newsgroup> wrote in message news:uDdlrNxNKHA.3192@newsgroup

> What worked for me was to right click the folder and select "delete contents." Once all those junk emails were deleted, I've had
> no problem deleting them the way I once did, but using the "x" at the right is easier and I now do that. Thanks for the tip.
>
> I don't know why I got that error message before. If it were a result of a junk email, it must've been the first, because I
> tried deleting that separately, with the same error message. I use WLM. Could it have been that a junk email contained some
> kind of coding to prevent its deletion?
>
> "...winston" <winstonmvp@newsgroup> wrote in message news:OBFybCpNKHA.5488@newsgroup

>> R.C.,
>> Not the OP.. If it occurs in WLM, it could be caused by a variation in the account's Junk folder contents(in Explorer) vs. the
>> WLM Message store index file.
>> A compaction(set counter to 1, File/Work Offline, File/Exit) may resolve it.
>>
>> --
>> ...winston
>> ms-mvp mail
>>
>> "R. C. White" <rc@newsgroup> wrote in message news:#kldQgkNKHA.3384@newsgroup

>>> Hi, Someone.
>>>
>>> Thanks for the thanks. ;<)
>>>
>>> Could you tell us WHAT worked for you? That will help us help the next person with a similar problem. In a newsgroup, we all
>>> learn from each other. You've learned from us; now it's your turn to teach us. ;<)
>>>
>>> RC
>>> --
>>> R. C. White, CPA
>>> San Marcos, TX
>>> rc@newsgroup
>>> Microsoft Windows MVP
>>> Windows Live Mail 2009 (14.0.8089.0726) in Win7 Ultimate x64
>>>
>>> "someone" <someone@newsgroup> wrote in message news:#t2ZbPkNKHA.4816@newsgroup
>>>> Thanks, R.C. White
>>>>
>>>> "R. C. White" <rc@newsgroup> wrote in message news:ODMXu1aNKHA.1236@newsgroup
>>>>> Hi, Someone.
>>>>>
>>>>> I usually just highlight the Junk email folder and click the little "x" that appears at the far right of the folder name.
>>>>> This deletes all the contents of that folder. (I visually scan the list for false positives first, of course.)
>>>>>
>>>>> But I use only POP3, not Hotmail or any other protocol.
>>>>>
>>>>> That "unknown error" message should not appear, of course. But it might be caused by one of your Junk messages, and the
>>>>> error might disappear if you manage to delete that message. It might be a junk email that arrived "in the last couple of
>>>>> days", corresponding to the time the error started appearing.
>>>>>
>>>>> If this doesn't work for you, there is still Mail2Web: http://mail2web.com/ You can use this free service to access your
>>>>> server's mailbox and delete the stubborn message.
>>>>>
>>>>> RC
>>>>>
>>>>> "someone" <someone@newsgroup> wrote in message news:OYlV5pWNKHA.5128@newsgroup
>>>>>> Every time I try to delete my junk emails, I get the message: "An unknown error has occurred." This happens to my junk
>>>>>> emails under comcast.net, but not under Hotmail. Windows XP Pro, SP3. This has only started in the last couple of days.
>>>

The problem has been resolved, but I don't understand the "compaction (set
counter to 1...). Can you explain that?

"...winston" <winstonmvp@newsgroup> wrote in message
news:OBFybCpNKHA.5488@newsgroup

> R.C.,
> Not the OP.. If it occurs in WLM, it could be caused by a variation in
> the account's Junk folder contents(in Explorer) vs. the WLM Message store
> index file.
> A compaction(set counter to 1, File/Work Offline, File/Exit) may resolve
> it.
>
> --
> ...winston
> ms-mvp mail
>
> "R. C. White" <rc@newsgroup> wrote in message
> news:#kldQgkNKHA.3384@newsgroup

>> Hi, Someone.
>>
>> Thanks for the thanks. ;<)
>>
>> Could you tell us WHAT worked for you? That will help us help the next
>> person with a similar problem. In a newsgroup, we all learn from each
>> other. You've learned from us; now it's your turn to teach us. ;<)
>>
>> RC
>> --
>> R. C. White, CPA
>> San Marcos, TX
>> rc@newsgroup
>> Microsoft Windows MVP
>> Windows Live Mail 2009 (14.0.8089.0726) in Win7 Ultimate x64
>>
>> "someone" <someone@newsgroup> wrote in message
>> news:#t2ZbPkNKHA.4816@newsgroup

>>> Thanks, R.C. White
>>>
>>> "R. C. White" <rc@newsgroup> wrote in message
>>> news:ODMXu1aNKHA.1236@newsgroup
>>>> Hi, Someone.
>>>>
>>>> I usually just highlight the Junk email folder and click the little "x"
>>>> that appears at the far right of the folder name. This deletes all the
>>>> contents of that folder. (I visually scan the list for false positives
>>>> first, of course.)
>>>>
>>>> But I use only POP3, not Hotmail or any other protocol.
>>>>
>>>> That "unknown error" message should not appear, of course. But it
>>>> might be caused by one of your Junk messages, and the error might
>>>> disappear if you manage to delete that message. It might be a junk
>>>> email that arrived "in the last couple of days", corresponding to the
>>>> time the error started appearing.
>>>>
>>>> If this doesn't work for you, there is still Mail2Web:
>>>> http://mail2web.com/ You can use this free service to access your
>>>> server's mailbox and delete the stubborn message.
>>>>
>>>> RC
>>>>
>>>> "someone" <someone@newsgroup> wrote in message
>>>> news:OYlV5pWNKHA.5128@newsgroup
>>>>> Every time I try to delete my junk emails, I get the message: "An
>>>>> unknown error has occurred." This happens to my junk emails under
>>>>> comcast.net, but not under Hotmail. Windows XP Pro, SP3. This has
>>>>> only started in the last couple of days.

>>