Vista - Revert to previous version of WLMail & WLMessenger

09-20-2009

I would like to revert to my previous version of WLMail & Messenger. I
updated to 2009 version in April 2009 and am not happy for the following
reasons:

1. Duplicate messages being received after Error! at the bottom of the
window.
2. .pps files can't open - only when I save them to my C drive. I get a
message 'This file does not have a program associated with it for performing
this action. Create an association in the Set Associations control panel.'
(I have looked for this, but can't find it)
3. Feeds are working less and less. Always says Error! when syncing.
4. Sign in sometimes delayed - should be automatic.
5. Email window very slow and often another window for email opens on top of
'not responding' window.
6. I have had a pink notice appear at the top of my Messenger contacts list:
'Due to a connection error, changes you make might not be applied to other
computers you use.' I only have one PC.

I was happy with my previous version and would like your assistance in
reverting back. Will my contacts, emails, etc. remain or should I save
them?

I have a Windows Vista Home Basic 32 bit.
All of the above except RSS have been experienced since I installed 2009 WL
Mail and Messenger and have been getting steadily worse. The problem with
RSS feeds is more recent.

Thanks for your help. - Jane

09-20-2009

You need to go to download.live.com and get the latest version.
Is your anti-virus program scanning incoming email?
--
Ron Sommer
MVP-Mail

"Jane Doe" <jdnincompoop@newsgroup> wrote in message
news:EFCF0110-B0DB-41CD-B632-BE4DA2A20E0D@newsgroup

Quote:

> I would like to revert to my previous version of WLMail & Messenger. I
> updated to 2009 version in April 2009 and am not happy for the following
> reasons:
>
> 1. Duplicate messages being received after Error! at the bottom of the
> window.
> 2. .pps files can't open - only when I save them to my C drive. I get a
> message 'This file does not have a program associated with it for
> performing
> this action. Create an association in the Set Associations control
> panel.'
> (I have looked for this, but can't find it)
> 3. Feeds are working less and less. Always says Error! when syncing.
> 4. Sign in sometimes delayed - should be automatic.
> 5. Email window very slow and often another window for email opens on top
> of 'not responding' window.
> 6. I have had a pink notice appear at the top of my Messenger contacts
> list: 'Due to a connection error, changes you make might not be applied to
> other computers you use.' I only have one PC.
>
> I was happy with my previous version and would like your assistance in
> reverting back. Will my contacts, emails, etc. remain or should I save
> them?
>
> I have a Windows Vista Home Basic 32 bit.
> All of the above except RSS have been experienced since I installed 2009
> WL
> Mail and Messenger and have been getting steadily worse. The problem with
> RSS feeds is more recent.
>
> Thanks for your help. - Jane

09-20-2009

No, it doesn't do WLM. I have AVG 8.5.409 and update it daily before
running. I also have Spybot S&D as well as Malwarebytes, both of which I
use every 2 weeks.

"Ron Sommer" <rsommer@newsgroup> wrote in message
news:ukqJAtgOKHA.5108@newsgroup

Quote:

> You need to go to download.live.com and get the latest version.
> Is your anti-virus program scanning incoming email?
> --
> Ron Sommer
> MVP-Mail
>
> "Jane Doe" <jdnincompoop@newsgroup> wrote in message
> news:EFCF0110-B0DB-41CD-B632-BE4DA2A20E0D@newsgroup

Quote:

>> I would like to revert to my previous version of WLMail & Messenger. I
>> updated to 2009 version in April 2009 and am not happy for the following
>> reasons:
>>
>> 1. Duplicate messages being received after Error! at the bottom of the
>> window.
>> 2. .pps files can't open - only when I save them to my C drive. I get a
>> message 'This file does not have a program associated with it for
>> performing
>> this action. Create an association in the Set Associations control
>> panel.'
>> (I have looked for this, but can't find it)
>> 3. Feeds are working less and less. Always says Error! when syncing.
>> 4. Sign in sometimes delayed - should be automatic.
>> 5. Email window very slow and often another window for email opens on top
>> of 'not responding' window.
>> 6. I have had a pink notice appear at the top of my Messenger contacts
>> list: 'Due to a connection error, changes you make might not be applied
>> to other computers you use.' I only have one PC.
>>
>> I was happy with my previous version and would like your assistance in
>> reverting back. Will my contacts, emails, etc. remain or should I save
>> them?
>>
>> I have a Windows Vista Home Basic 32 bit.
>> All of the above except RSS have been experienced since I installed 2009
>> WL
>> Mail and Messenger and have been getting steadily worse. The problem
>> with RSS feeds is more recent.
>>
>> Thanks for your help. - Jane

>

09-20-2009

When you installed AVG, you did a custom install and unchecked the email
scanner?
--
Ron Sommer
MVP-Mail

"Jane Doe" <jdnincompoop@newsgroup> wrote in message
news:526BAAB9-CDE9-4D7D-88F5-18F56E294B62@newsgroup

Quote:

> No, it doesn't do WLM. I have AVG 8.5.409 and update it daily before
> running. I also have Spybot S&D as well as Malwarebytes, both of which I
> use every 2 weeks.
>
> "Ron Sommer" <rsommer@newsgroup> wrote in message
> news:ukqJAtgOKHA.5108@newsgroup

Quote:

>> You need to go to download.live.com and get the latest version.
>> Is your anti-virus program scanning incoming email?
>> --
>> Ron Sommer
>> MVP-Mail
>>
>> "Jane Doe" <jdnincompoop@newsgroup> wrote in message
>> news:EFCF0110-B0DB-41CD-B632-BE4DA2A20E0D@newsgroup

Quote:

>>> I would like to revert to my previous version of WLMail & Messenger. I
>>> updated to 2009 version in April 2009 and am not happy for the following
>>> reasons:
>>>
>>> 1. Duplicate messages being received after Error! at the bottom of the
>>> window.
>>> 2. .pps files can't open - only when I save them to my C drive. I get
>>> a
>>> message 'This file does not have a program associated with it for
>>> performing
>>> this action. Create an association in the Set Associations control
>>> panel.'
>>> (I have looked for this, but can't find it)
>>> 3. Feeds are working less and less. Always says Error! when syncing.
>>> 4. Sign in sometimes delayed - should be automatic.
>>> 5. Email window very slow and often another window for email opens on
>>> top of 'not responding' window.
>>> 6. I have had a pink notice appear at the top of my Messenger contacts
>>> list: 'Due to a connection error, changes you make might not be applied
>>> to other computers you use.' I only have one PC.
>>>
>>> I was happy with my previous version and would like your assistance in
>>> reverting back. Will my contacts, emails, etc. remain or should I save
>>> them?
>>>
>>> I have a Windows Vista Home Basic 32 bit.
>>> All of the above except RSS have been experienced since I installed 2009
>>> WL
>>> Mail and Messenger and have been getting steadily worse. The problem
>>> with RSS feeds is more recent.
>>>
>>> Thanks for your help. - Jane

>>

09-20-2009

No. I see on AVG: E-mail Scanner - Active. But when I open it it says:
Installed email protection: Microsoft Outlook; Total emails scanned: 1.
This would be the initial email welcoming you to Outlook. However, I now
have MS Office 2007 which does not come with Outlook. Should I reinstall my
AVG?

"Ron Sommer" <rsommer@newsgroup> wrote in message
news:ukGK3YhOKHA.4028@newsgroup

Quote:

> When you installed AVG, you did a custom install and unchecked the email
> scanner?
> --
> Ron Sommer
> MVP-Mail
>
> "Jane Doe" <jdnincompoop@newsgroup> wrote in message
> news:526BAAB9-CDE9-4D7D-88F5-18F56E294B62@newsgroup

Quote:

>> No, it doesn't do WLM. I have AVG 8.5.409 and update it daily before
>> running. I also have Spybot S&D as well as Malwarebytes, both of which I
>> use every 2 weeks.
>>
>> "Ron Sommer" <rsommer@newsgroup> wrote in message
>> news:ukqJAtgOKHA.5108@newsgroup

Quote:

>>> You need to go to download.live.com and get the latest version.
>>> Is your anti-virus program scanning incoming email?
>>> --
>>> Ron Sommer
>>> MVP-Mail
>>>
>>> "Jane Doe" <jdnincompoop@newsgroup> wrote in message
>>> news:EFCF0110-B0DB-41CD-B632-BE4DA2A20E0D@newsgroup
>>>> I would like to revert to my previous version of WLMail & Messenger. I
>>>> updated to 2009 version in April 2009 and am not happy for the
>>>> following reasons:
>>>>
>>>> 1. Duplicate messages being received after Error! at the bottom of the
>>>> window.
>>>> 2. .pps files can't open - only when I save them to my C drive. I get
>>>> a
>>>> message 'This file does not have a program associated with it for
>>>> performing
>>>> this action. Create an association in the Set Associations control
>>>> panel.'
>>>> (I have looked for this, but can't find it)
>>>> 3. Feeds are working less and less. Always says Error! when syncing.
>>>> 4. Sign in sometimes delayed - should be automatic.
>>>> 5. Email window very slow and often another window for email opens on
>>>> top of 'not responding' window.
>>>> 6. I have had a pink notice appear at the top of my Messenger contacts
>>>> list: 'Due to a connection error, changes you make might not be applied
>>>> to other computers you use.' I only have one PC.
>>>>
>>>> I was happy with my previous version and would like your assistance in
>>>> reverting back. Will my contacts, emails, etc. remain or should I save
>>>> them?
>>>>
>>>> I have a Windows Vista Home Basic 32 bit.
>>>> All of the above except RSS have been experienced since I installed
>>>> 2009 WL
>>>> Mail and Messenger and have been getting steadily worse. The problem
>>>> with RSS feeds is more recent.
>>>>
>>>> Thanks for your help. - Jane
>>>

09-20-2009

The email scanner in AVG is known to cause problems with Windows
Mail and Windows Live Mail.
Your AVG antivirus was probably installed with its default install option.
If so, uninstall it, then reinstall, but select 'custom' install, which then
allows you to unselect installing its troublesome email scanning module.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/profile/VanderMolen

"Jane Doe" <jdnincompoop@newsgroup> wrote in message news:58E55DA2-3786-42BB-9C9B-EFC51FC317D2@newsgroup

Quote:

> No. I see on AVG: E-mail Scanner - Active. But when I open it it says:
> Installed email protection: Microsoft Outlook; Total emails scanned: 1.
> This would be the initial email welcoming you to Outlook. However, I now
> have MS Office 2007 which does not come with Outlook. Should I reinstall my
> AVG?
>
> "Ron Sommer" <rsommer@newsgroup> wrote in message
> news:ukGK3YhOKHA.4028@newsgroup

Quote:

>> When you installed AVG, you did a custom install and unchecked the email
>> scanner?
>> --
>> Ron Sommer
>> MVP-Mail
>>
>> "Jane Doe" <jdnincompoop@newsgroup> wrote in message
>> news:526BAAB9-CDE9-4D7D-88F5-18F56E294B62@newsgroup

Quote:

>>> No, it doesn't do WLM. I have AVG 8.5.409 and update it daily before
>>> running. I also have Spybot S&D as well as Malwarebytes, both of which I
>>> use every 2 weeks.
>>>
>>> "Ron Sommer" <rsommer@newsgroup> wrote in message
>>> news:ukqJAtgOKHA.5108@newsgroup
>>>> You need to go to download.live.com and get the latest version.
>>>> Is your anti-virus program scanning incoming email?
>>>> --
>>>> Ron Sommer
>>>> MVP-Mail
>>>>
>>>> "Jane Doe" <jdnincompoop@newsgroup> wrote in message
>>>> news:EFCF0110-B0DB-41CD-B632-BE4DA2A20E0D@newsgroup
>>>>> I would like to revert to my previous version of WLMail & Messenger. I
>>>>> updated to 2009 version in April 2009 and am not happy for the
>>>>> following reasons:
>>>>>
>>>>> 1. Duplicate messages being received after Error! at the bottom of the
>>>>> window.
>>>>> 2. .pps files can't open - only when I save them to my C drive. I get
>>>>> a
>>>>> message 'This file does not have a program associated with it for
>>>>> performing
>>>>> this action. Create an association in the Set Associations control
>>>>> panel.'
>>>>> (I have looked for this, but can't find it)
>>>>> 3. Feeds are working less and less. Always says Error! when syncing.
>>>>> 4. Sign in sometimes delayed - should be automatic.
>>>>> 5. Email window very slow and often another window for email opens on
>>>>> top of 'not responding' window.
>>>>> 6. I have had a pink notice appear at the top of my Messenger contacts
>>>>> list: 'Due to a connection error, changes you make might not be applied
>>>>> to other computers you use.' I only have one PC.
>>>>>
>>>>> I was happy with my previous version and would like your assistance in
>>>>> reverting back. Will my contacts, emails, etc. remain or should I save
>>>>> them?
>>>>>
>>>>> I have a Windows Vista Home Basic 32 bit.
>>>>> All of the above except RSS have been experienced since I installed
>>>>> 2009 WL
>>>>> Mail and Messenger and have been getting steadily worse. The problem
>>>>> with RSS feeds is more recent.
>>>>>
>>>>> Thanks for your help. - Jane
>>>>

09-20-2009

You can't revert if you use WLMsgr.
- A mandatory upgrade was required recently(impacting all build number 8.x versions and earlier Msn versions)
Note: The last version of WLMsgr was version 2008 with build number 8.5, ie. see above mandatory upgrade)

--
...winston
ms-mvp mail

"Jane Doe" <jdnincompoop@newsgroup> wrote in message news:EFCF0110-B0DB-41CD-B632-BE4DA2A20E0D@newsgroup

Quote:

> I would like to revert to my previous version of WLMail & Messenger. I
> updated to 2009 version in April 2009 and am not happy for the following
> reasons:
>
> 1. Duplicate messages being received after Error! at the bottom of the
> window.
> 2. .pps files can't open - only when I save them to my C drive. I get a
> message 'This file does not have a program associated with it for performing
> this action. Create an association in the Set Associations control panel.'
> (I have looked for this, but can't find it)
> 3. Feeds are working less and less. Always says Error! when syncing.
> 4. Sign in sometimes delayed - should be automatic.
> 5. Email window very slow and often another window for email opens on top of
> 'not responding' window.
> 6. I have had a pink notice appear at the top of my Messenger contacts list:
> 'Due to a connection error, changes you make might not be applied to other
> computers you use.' I only have one PC.
>
> I was happy with my previous version and would like your assistance in
> reverting back. Will my contacts, emails, etc. remain or should I save
> them?
>
> I have a Windows Vista Home Basic 32 bit.
> All of the above except RSS have been experienced since I installed 2009 WL
> Mail and Messenger and have been getting steadily worse. The problem with
> RSS feeds is more recent.
>
> Thanks for your help. - Jane
>

09-21-2009

I will do uninstall and then custom install of AVG today. Should I do a
restart in between?

Fyi, I ran a disk cleanup over the w/end which has helped improve things a
little.

"Ron Sommer" <rsommer@newsgroup> wrote in message
news:ukGK3YhOKHA.4028@newsgroup

Quote:

> When you installed AVG, you did a custom install and unchecked the email
> scanner?
> --
> Ron Sommer
> MVP-Mail
>
> "Jane Doe" <jdnincompoop@newsgroup> wrote in message
> news:526BAAB9-CDE9-4D7D-88F5-18F56E294B62@newsgroup

Quote:

>> No, it doesn't do WLM. I have AVG 8.5.409 and update it daily before
>> running. I also have Spybot S&D as well as Malwarebytes, both of which I
>> use every 2 weeks.
>>
>> "Ron Sommer" <rsommer@newsgroup> wrote in message
>> news:ukqJAtgOKHA.5108@newsgroup

Quote:

>>> You need to go to download.live.com and get the latest version.
>>> Is your anti-virus program scanning incoming email?
>>> --
>>> Ron Sommer
>>> MVP-Mail
>>>
>>> "Jane Doe" <jdnincompoop@newsgroup> wrote in message
>>> news:EFCF0110-B0DB-41CD-B632-BE4DA2A20E0D@newsgroup
>>>> I would like to revert to my previous version of WLMail & Messenger. I
>>>> updated to 2009 version in April 2009 and am not happy for the
>>>> following reasons:
>>>>
>>>> 1. Duplicate messages being received after Error! at the bottom of the
>>>> window.
>>>> 2. .pps files can't open - only when I save them to my C drive. I get
>>>> a
>>>> message 'This file does not have a program associated with it for
>>>> performing
>>>> this action. Create an association in the Set Associations control
>>>> panel.'
>>>> (I have looked for this, but can't find it)
>>>> 3. Feeds are working less and less. Always says Error! when syncing.
>>>> 4. Sign in sometimes delayed - should be automatic.
>>>> 5. Email window very slow and often another window for email opens on
>>>> top of 'not responding' window.
>>>> 6. I have had a pink notice appear at the top of my Messenger contacts
>>>> list: 'Due to a connection error, changes you make might not be applied
>>>> to other computers you use.' I only have one PC.
>>>>
>>>> I was happy with my previous version and would like your assistance in
>>>> reverting back. Will my contacts, emails, etc. remain or should I save
>>>> them?
>>>>
>>>> I have a Windows Vista Home Basic 32 bit.
>>>> All of the above except RSS have been experienced since I installed
>>>> 2009 WL
>>>> Mail and Messenger and have been getting steadily worse. The problem
>>>> with RSS feeds is more recent.
>>>>
>>>> Thanks for your help. - Jane
>>>

09-22-2009

No, it is not necessary to restart, unless the AVG uninstall actually
advises it.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/profile/VanderMolen

"Jane Doe" <jdnincompoop@newsgroup> wrote in message news

C745ACA-4019-4276-BD75-FDB7E743058B@newsgroup

Quote:

>I will do uninstall and then custom install of AVG today. Should I do a
> restart in between?
>
> Fyi, I ran a disk cleanup over the w/end which has helped improve things a
> little.
>
> "Ron Sommer" <rsommer@newsgroup> wrote in message
> news:ukGK3YhOKHA.4028@newsgroup

Quote:

>> When you installed AVG, you did a custom install and unchecked the email
>> scanner?
>> --
>> Ron Sommer
>> MVP-Mail
>>
>> "Jane Doe" <jdnincompoop@newsgroup> wrote in message
>> news:526BAAB9-CDE9-4D7D-88F5-18F56E294B62@newsgroup

Quote:

>>> No, it doesn't do WLM. I have AVG 8.5.409 and update it daily before
>>> running. I also have Spybot S&D as well as Malwarebytes, both of which I
>>> use every 2 weeks.
>>>
>>> "Ron Sommer" <rsommer@newsgroup> wrote in message
>>> news:ukqJAtgOKHA.5108@newsgroup
>>>> You need to go to download.live.com and get the latest version.
>>>> Is your anti-virus program scanning incoming email?
>>>> --
>>>> Ron Sommer
>>>> MVP-Mail
>>>>
>>>> "Jane Doe" <jdnincompoop@newsgroup> wrote in message
>>>> news:EFCF0110-B0DB-41CD-B632-BE4DA2A20E0D@newsgroup
>>>>> I would like to revert to my previous version of WLMail & Messenger. I
>>>>> updated to 2009 version in April 2009 and am not happy for the
>>>>> following reasons:
>>>>>
>>>>> 1. Duplicate messages being received after Error! at the bottom of the
>>>>> window.
>>>>> 2. .pps files can't open - only when I save them to my C drive. I get
>>>>> a
>>>>> message 'This file does not have a program associated with it for
>>>>> performing
>>>>> this action. Create an association in the Set Associations control
>>>>> panel.'
>>>>> (I have looked for this, but can't find it)
>>>>> 3. Feeds are working less and less. Always says Error! when syncing.
>>>>> 4. Sign in sometimes delayed - should be automatic.
>>>>> 5. Email window very slow and often another window for email opens on
>>>>> top of 'not responding' window.
>>>>> 6. I have had a pink notice appear at the top of my Messenger contacts
>>>>> list: 'Due to a connection error, changes you make might not be applied
>>>>> to other computers you use.' I only have one PC.
>>>>>
>>>>> I was happy with my previous version and would like your assistance in
>>>>> reverting back. Will my contacts, emails, etc. remain or should I save
>>>>> them?
>>>>>
>>>>> I have a Windows Vista Home Basic 32 bit.
>>>>> All of the above except RSS have been experienced since I installed
>>>>> 2009 WL
>>>>> Mail and Messenger and have been getting steadily worse. The problem
>>>>> with RSS feeds is more recent.
>>>>>
>>>>> Thanks for your help. - Jane
>>>>

09-22-2009

I have uninstalled and custom installed AVG. (There was a restart required
after uninstall.) I have just visited http://download.live.com to find
updates to WLMessenger & WLMail but can't find anything about updates at
all! Tried Help/check for updates & got error 0x8DD0002. Anyway here's to
hoping that my problems will be solved - including my Windows Defender
command line utility / Mp Telemetry which has been bugging me for nearly a
year (Windows.Vista.General - unresolved). Thanks all of you for your
assistance - Jane

"Gary VanderMolen" <gary@newsgroup> wrote in message
news:O1jB5wzOKHA.3192@newsgroup

Quote:

> No, it is not necessary to restart, unless the AVG uninstall actually
> advises it.
>
> --
> Gary VanderMolen, Microsoft MVP (Mail)
> http://mvp.support.microsoft.com/profile/VanderMolen
>
>
> "Jane Doe" <jdnincompoop@newsgroup> wrote in message
> news

C745ACA-4019-4276-BD75-FDB7E743058B@newsgroup

Quote:

>>I will do uninstall and then custom install of AVG today. Should I do a
>> restart in between?
>>
>> Fyi, I ran a disk cleanup over the w/end which has helped improve things
>> a
>> little.
>>
>> "Ron Sommer" <rsommer@newsgroup> wrote in message
>> news:ukGK3YhOKHA.4028@newsgroup

Quote:

>>> When you installed AVG, you did a custom install and unchecked the email
>>> scanner?
>>> --
>>> Ron Sommer
>>> MVP-Mail
>>>
>>> "Jane Doe" <jdnincompoop@newsgroup> wrote in message
>>> news:526BAAB9-CDE9-4D7D-88F5-18F56E294B62@newsgroup
>>>> No, it doesn't do WLM. I have AVG 8.5.409 and update it daily before
>>>> running. I also have Spybot S&D as well as Malwarebytes, both of which
>>>> I
>>>> use every 2 weeks.
>>>>
>>>> "Ron Sommer" <rsommer@newsgroup> wrote in message
>>>> news:ukqJAtgOKHA.5108@newsgroup
>>>>> You need to go to download.live.com and get the latest version.
>>>>> Is your anti-virus program scanning incoming email?
>>>>> --
>>>>> Ron Sommer
>>>>> MVP-Mail
>>>>>
>>>>> "Jane Doe" <jdnincompoop@newsgroup> wrote in message
>>>>> news:EFCF0110-B0DB-41CD-B632-BE4DA2A20E0D@newsgroup
>>>>>> I would like to revert to my previous version of WLMail & Messenger.
>>>>>> I
>>>>>> updated to 2009 version in April 2009 and am not happy for the
>>>>>> following reasons:
>>>>>>
>>>>>> 1. Duplicate messages being received after Error! at the bottom of
>>>>>> the
>>>>>> window.
>>>>>> 2. .pps files can't open - only when I save them to my C drive. I
>>>>>> get
>>>>>> a
>>>>>> message 'This file does not have a program associated with it for
>>>>>> performing
>>>>>> this action. Create an association in the Set Associations control
>>>>>> panel.'
>>>>>> (I have looked for this, but can't find it)
>>>>>> 3. Feeds are working less and less. Always says Error! when syncing.
>>>>>> 4. Sign in sometimes delayed - should be automatic.
>>>>>> 5. Email window very slow and often another window for email opens on
>>>>>> top of 'not responding' window.
>>>>>> 6. I have had a pink notice appear at the top of my Messenger
>>>>>> contacts
>>>>>> list: 'Due to a connection error, changes you make might not be
>>>>>> applied
>>>>>> to other computers you use.' I only have one PC.
>>>>>>
>>>>>> I was happy with my previous version and would like your assistance
>>>>>> in
>>>>>> reverting back. Will my contacts, emails, etc. remain or should I
>>>>>> save
>>>>>> them?
>>>>>>
>>>>>> I have a Windows Vista Home Basic 32 bit.
>>>>>> All of the above except RSS have been experienced since I installed
>>>>>> 2009 WL
>>>>>> Mail and Messenger and have been getting steadily worse. The problem
>>>>>> with RSS feeds is more recent.
>>>>>>
>>>>>> Thanks for your help. - Jane
>>>>>

09-20-2009	#1 (permalink)
Jane Doe n/a posts	Revert to previous version of WLMail & WLMessenger I would like to revert to my previous version of WLMail & Messenger. I updated to 2009 version in April 2009 and am not happy for the following reasons: 1. Duplicate messages being received after Error! at the bottom of the window. 2. .pps files can't open - only when I save them to my C drive. I get a message 'This file does not have a program associated with it for performing this action. Create an association in the Set Associations control panel.' (I have looked for this, but can't find it) 3. Feeds are working less and less. Always says Error! when syncing. 4. Sign in sometimes delayed - should be automatic. 5. Email window very slow and often another window for email opens on top of 'not responding' window. 6. I have had a pink notice appear at the top of my Messenger contacts list: 'Due to a connection error, changes you make might not be applied to other computers you use.' I only have one PC. I was happy with my previous version and would like your assistance in reverting back. Will my contacts, emails, etc. remain or should I save them? I have a Windows Vista Home Basic 32 bit. All of the above except RSS have been experienced since I installed 2009 WL Mail and Messenger and have been getting steadily worse. The problem with RSS feeds is more recent. Thanks for your help. - Jane
My System Specs

09-20-2009	#2 (permalink)
Ron Sommer n/a posts	Re: Revert to previous version of WLMail & WLMessenger You need to go to download.live.com and get the latest version. Is your anti-virus program scanning incoming email? -- Ron Sommer MVP-Mail "Jane Doe" <jdnincompoop@newsgroup> wrote in message news:EFCF0110-B0DB-41CD-B632-BE4DA2A20E0D@newsgroup Quote: > I would like to revert to my previous version of WLMail & Messenger. I > updated to 2009 version in April 2009 and am not happy for the following > reasons: > > 1. Duplicate messages being received after Error! at the bottom of the > window. > 2. .pps files can't open - only when I save them to my C drive. I get a > message 'This file does not have a program associated with it for > performing > this action. Create an association in the Set Associations control > panel.' > (I have looked for this, but can't find it) > 3. Feeds are working less and less. Always says Error! when syncing. > 4. Sign in sometimes delayed - should be automatic. > 5. Email window very slow and often another window for email opens on top > of 'not responding' window. > 6. I have had a pink notice appear at the top of my Messenger contacts > list: 'Due to a connection error, changes you make might not be applied to > other computers you use.' I only have one PC. > > I was happy with my previous version and would like your assistance in > reverting back. Will my contacts, emails, etc. remain or should I save > them? > > I have a Windows Vista Home Basic 32 bit. > All of the above except RSS have been experienced since I installed 2009 > WL > Mail and Messenger and have been getting steadily worse. The problem with > RSS feeds is more recent. > > Thanks for your help. - Jane
My System Specs

09-20-2009	#3 (permalink)
Jane Doe n/a posts	Re: Revert to previous version of WLMail & WLMessenger No, it doesn't do WLM. I have AVG 8.5.409 and update it daily before running. I also have Spybot S&D as well as Malwarebytes, both of which I use every 2 weeks. "Ron Sommer" <rsommer@newsgroup> wrote in message news:ukqJAtgOKHA.5108@newsgroup Quote: > You need to go to download.live.com and get the latest version. > Is your anti-virus program scanning incoming email? > -- > Ron Sommer > MVP-Mail > > "Jane Doe" <jdnincompoop@newsgroup> wrote in message > news:EFCF0110-B0DB-41CD-B632-BE4DA2A20E0D@newsgroup Quote: >> I would like to revert to my previous version of WLMail & Messenger. I >> updated to 2009 version in April 2009 and am not happy for the following >> reasons: >> >> 1. Duplicate messages being received after Error! at the bottom of the >> window. >> 2. .pps files can't open - only when I save them to my C drive. I get a >> message 'This file does not have a program associated with it for >> performing >> this action. Create an association in the Set Associations control >> panel.' >> (I have looked for this, but can't find it) >> 3. Feeds are working less and less. Always says Error! when syncing. >> 4. Sign in sometimes delayed - should be automatic. >> 5. Email window very slow and often another window for email opens on top >> of 'not responding' window. >> 6. I have had a pink notice appear at the top of my Messenger contacts >> list: 'Due to a connection error, changes you make might not be applied >> to other computers you use.' I only have one PC. >> >> I was happy with my previous version and would like your assistance in >> reverting back. Will my contacts, emails, etc. remain or should I save >> them? >> >> I have a Windows Vista Home Basic 32 bit. >> All of the above except RSS have been experienced since I installed 2009 >> WL >> Mail and Messenger and have been getting steadily worse. The problem >> with RSS feeds is more recent. >> >> Thanks for your help. - Jane >
My System Specs

09-20-2009	#4 (permalink)
Ron Sommer n/a posts	Re: Revert to previous version of WLMail & WLMessenger When you installed AVG, you did a custom install and unchecked the email scanner? -- Ron Sommer MVP-Mail "Jane Doe" <jdnincompoop@newsgroup> wrote in message news:526BAAB9-CDE9-4D7D-88F5-18F56E294B62@newsgroup Quote: > No, it doesn't do WLM. I have AVG 8.5.409 and update it daily before > running. I also have Spybot S&D as well as Malwarebytes, both of which I > use every 2 weeks. > > "Ron Sommer" <rsommer@newsgroup> wrote in message > news:ukqJAtgOKHA.5108@newsgroup Quote: >> You need to go to download.live.com and get the latest version. >> Is your anti-virus program scanning incoming email? >> -- >> Ron Sommer >> MVP-Mail >> >> "Jane Doe" <jdnincompoop@newsgroup> wrote in message >> news:EFCF0110-B0DB-41CD-B632-BE4DA2A20E0D@newsgroup Quote: >>> I would like to revert to my previous version of WLMail & Messenger. I >>> updated to 2009 version in April 2009 and am not happy for the following >>> reasons: >>> >>> 1. Duplicate messages being received after Error! at the bottom of the >>> window. >>> 2. .pps files can't open - only when I save them to my C drive. I get >>> a >>> message 'This file does not have a program associated with it for >>> performing >>> this action. Create an association in the Set Associations control >>> panel.' >>> (I have looked for this, but can't find it) >>> 3. Feeds are working less and less. Always says Error! when syncing. >>> 4. Sign in sometimes delayed - should be automatic. >>> 5. Email window very slow and often another window for email opens on >>> top of 'not responding' window. >>> 6. I have had a pink notice appear at the top of my Messenger contacts >>> list: 'Due to a connection error, changes you make might not be applied >>> to other computers you use.' I only have one PC. >>> >>> I was happy with my previous version and would like your assistance in >>> reverting back. Will my contacts, emails, etc. remain or should I save >>> them? >>> >>> I have a Windows Vista Home Basic 32 bit. >>> All of the above except RSS have been experienced since I installed 2009 >>> WL >>> Mail and Messenger and have been getting steadily worse. The problem >>> with RSS feeds is more recent. >>> >>> Thanks for your help. - Jane >>
My System Specs

09-20-2009	#5 (permalink)
Jane Doe n/a posts	Re: Revert to previous version of WLMail & WLMessenger No. I see on AVG: E-mail Scanner - Active. But when I open it it says: Installed email protection: Microsoft Outlook; Total emails scanned: 1. This would be the initial email welcoming you to Outlook. However, I now have MS Office 2007 which does not come with Outlook. Should I reinstall my AVG? "Ron Sommer" <rsommer@newsgroup> wrote in message news:ukGK3YhOKHA.4028@newsgroup Quote: > When you installed AVG, you did a custom install and unchecked the email > scanner? > -- > Ron Sommer > MVP-Mail > > "Jane Doe" <jdnincompoop@newsgroup> wrote in message > news:526BAAB9-CDE9-4D7D-88F5-18F56E294B62@newsgroup Quote: >> No, it doesn't do WLM. I have AVG 8.5.409 and update it daily before >> running. I also have Spybot S&D as well as Malwarebytes, both of which I >> use every 2 weeks. >> >> "Ron Sommer" <rsommer@newsgroup> wrote in message >> news:ukqJAtgOKHA.5108@newsgroup Quote: >>> You need to go to download.live.com and get the latest version. >>> Is your anti-virus program scanning incoming email? >>> -- >>> Ron Sommer >>> MVP-Mail >>> >>> "Jane Doe" <jdnincompoop@newsgroup> wrote in message >>> news:EFCF0110-B0DB-41CD-B632-BE4DA2A20E0D@newsgroup >>>> I would like to revert to my previous version of WLMail & Messenger. I >>>> updated to 2009 version in April 2009 and am not happy for the >>>> following reasons: >>>> >>>> 1. Duplicate messages being received after Error! at the bottom of the >>>> window. >>>> 2. .pps files can't open - only when I save them to my C drive. I get >>>> a >>>> message 'This file does not have a program associated with it for >>>> performing >>>> this action. Create an association in the Set Associations control >>>> panel.' >>>> (I have looked for this, but can't find it) >>>> 3. Feeds are working less and less. Always says Error! when syncing. >>>> 4. Sign in sometimes delayed - should be automatic. >>>> 5. Email window very slow and often another window for email opens on >>>> top of 'not responding' window. >>>> 6. I have had a pink notice appear at the top of my Messenger contacts >>>> list: 'Due to a connection error, changes you make might not be applied >>>> to other computers you use.' I only have one PC. >>>> >>>> I was happy with my previous version and would like your assistance in >>>> reverting back. Will my contacts, emails, etc. remain or should I save >>>> them? >>>> >>>> I have a Windows Vista Home Basic 32 bit. >>>> All of the above except RSS have been experienced since I installed >>>> 2009 WL >>>> Mail and Messenger and have been getting steadily worse. The problem >>>> with RSS feeds is more recent. >>>> >>>> Thanks for your help. - Jane >>>
My System Specs

09-20-2009	#6 (permalink)
Gary VanderMolen n/a posts	Re: Revert to previous version of WLMail & WLMessenger The email scanner in AVG is known to cause problems with Windows Mail and Windows Live Mail. Your AVG antivirus was probably installed with its default install option. If so, uninstall it, then reinstall, but select 'custom' install, which then allows you to unselect installing its troublesome email scanning module. Email scanning in any antivirus should be disabled, for reasons explained here: http://thundercloud.net/infoave/tuto...ning/index.htm -- Gary VanderMolen, Microsoft MVP (Mail) http://mvp.support.microsoft.com/profile/VanderMolen "Jane Doe" <jdnincompoop@newsgroup> wrote in message news:58E55DA2-3786-42BB-9C9B-EFC51FC317D2@newsgroup Quote: > No. I see on AVG: E-mail Scanner - Active. But when I open it it says: > Installed email protection: Microsoft Outlook; Total emails scanned: 1. > This would be the initial email welcoming you to Outlook. However, I now > have MS Office 2007 which does not come with Outlook. Should I reinstall my > AVG? > > "Ron Sommer" <rsommer@newsgroup> wrote in message > news:ukGK3YhOKHA.4028@newsgroup Quote: >> When you installed AVG, you did a custom install and unchecked the email >> scanner? >> -- >> Ron Sommer >> MVP-Mail >> >> "Jane Doe" <jdnincompoop@newsgroup> wrote in message >> news:526BAAB9-CDE9-4D7D-88F5-18F56E294B62@newsgroup Quote: >>> No, it doesn't do WLM. I have AVG 8.5.409 and update it daily before >>> running. I also have Spybot S&D as well as Malwarebytes, both of which I >>> use every 2 weeks. >>> >>> "Ron Sommer" <rsommer@newsgroup> wrote in message >>> news:ukqJAtgOKHA.5108@newsgroup >>>> You need to go to download.live.com and get the latest version. >>>> Is your anti-virus program scanning incoming email? >>>> -- >>>> Ron Sommer >>>> MVP-Mail >>>> >>>> "Jane Doe" <jdnincompoop@newsgroup> wrote in message >>>> news:EFCF0110-B0DB-41CD-B632-BE4DA2A20E0D@newsgroup >>>>> I would like to revert to my previous version of WLMail & Messenger. I >>>>> updated to 2009 version in April 2009 and am not happy for the >>>>> following reasons: >>>>> >>>>> 1. Duplicate messages being received after Error! at the bottom of the >>>>> window. >>>>> 2. .pps files can't open - only when I save them to my C drive. I get >>>>> a >>>>> message 'This file does not have a program associated with it for >>>>> performing >>>>> this action. Create an association in the Set Associations control >>>>> panel.' >>>>> (I have looked for this, but can't find it) >>>>> 3. Feeds are working less and less. Always says Error! when syncing. >>>>> 4. Sign in sometimes delayed - should be automatic. >>>>> 5. Email window very slow and often another window for email opens on >>>>> top of 'not responding' window. >>>>> 6. I have had a pink notice appear at the top of my Messenger contacts >>>>> list: 'Due to a connection error, changes you make might not be applied >>>>> to other computers you use.' I only have one PC. >>>>> >>>>> I was happy with my previous version and would like your assistance in >>>>> reverting back. Will my contacts, emails, etc. remain or should I save >>>>> them? >>>>> >>>>> I have a Windows Vista Home Basic 32 bit. >>>>> All of the above except RSS have been experienced since I installed >>>>> 2009 WL >>>>> Mail and Messenger and have been getting steadily worse. The problem >>>>> with RSS feeds is more recent. >>>>> >>>>> Thanks for your help. - Jane >>>>
My System Specs

09-20-2009	#7 (permalink)
...winston n/a posts	Re: Revert to previous version of WLMail & WLMessenger You can't revert if you use WLMsgr. - A mandatory upgrade was required recently(impacting all build number 8.x versions and earlier Msn versions) Note: The last version of WLMsgr was version 2008 with build number 8.5, ie. see above mandatory upgrade) -- ...winston ms-mvp mail "Jane Doe" <jdnincompoop@newsgroup> wrote in message news:EFCF0110-B0DB-41CD-B632-BE4DA2A20E0D@newsgroup Quote: > I would like to revert to my previous version of WLMail & Messenger. I > updated to 2009 version in April 2009 and am not happy for the following > reasons: > > 1. Duplicate messages being received after Error! at the bottom of the > window. > 2. .pps files can't open - only when I save them to my C drive. I get a > message 'This file does not have a program associated with it for performing > this action. Create an association in the Set Associations control panel.' > (I have looked for this, but can't find it) > 3. Feeds are working less and less. Always says Error! when syncing. > 4. Sign in sometimes delayed - should be automatic. > 5. Email window very slow and often another window for email opens on top of > 'not responding' window. > 6. I have had a pink notice appear at the top of my Messenger contacts list: > 'Due to a connection error, changes you make might not be applied to other > computers you use.' I only have one PC. > > I was happy with my previous version and would like your assistance in > reverting back. Will my contacts, emails, etc. remain or should I save > them? > > I have a Windows Vista Home Basic 32 bit. > All of the above except RSS have been experienced since I installed 2009 WL > Mail and Messenger and have been getting steadily worse. The problem with > RSS feeds is more recent. > > Thanks for your help. - Jane >
My System Specs

09-21-2009	#8 (permalink)
Jane Doe n/a posts	Re: Revert to previous version of WLMail & WLMessenger I will do uninstall and then custom install of AVG today. Should I do a restart in between? Fyi, I ran a disk cleanup over the w/end which has helped improve things a little. "Ron Sommer" <rsommer@newsgroup> wrote in message news:ukGK3YhOKHA.4028@newsgroup Quote: > When you installed AVG, you did a custom install and unchecked the email > scanner? > -- > Ron Sommer > MVP-Mail > > "Jane Doe" <jdnincompoop@newsgroup> wrote in message > news:526BAAB9-CDE9-4D7D-88F5-18F56E294B62@newsgroup Quote: >> No, it doesn't do WLM. I have AVG 8.5.409 and update it daily before >> running. I also have Spybot S&D as well as Malwarebytes, both of which I >> use every 2 weeks. >> >> "Ron Sommer" <rsommer@newsgroup> wrote in message >> news:ukqJAtgOKHA.5108@newsgroup Quote: >>> You need to go to download.live.com and get the latest version. >>> Is your anti-virus program scanning incoming email? >>> -- >>> Ron Sommer >>> MVP-Mail >>> >>> "Jane Doe" <jdnincompoop@newsgroup> wrote in message >>> news:EFCF0110-B0DB-41CD-B632-BE4DA2A20E0D@newsgroup >>>> I would like to revert to my previous version of WLMail & Messenger. I >>>> updated to 2009 version in April 2009 and am not happy for the >>>> following reasons: >>>> >>>> 1. Duplicate messages being received after Error! at the bottom of the >>>> window. >>>> 2. .pps files can't open - only when I save them to my C drive. I get >>>> a >>>> message 'This file does not have a program associated with it for >>>> performing >>>> this action. Create an association in the Set Associations control >>>> panel.' >>>> (I have looked for this, but can't find it) >>>> 3. Feeds are working less and less. Always says Error! when syncing. >>>> 4. Sign in sometimes delayed - should be automatic. >>>> 5. Email window very slow and often another window for email opens on >>>> top of 'not responding' window. >>>> 6. I have had a pink notice appear at the top of my Messenger contacts >>>> list: 'Due to a connection error, changes you make might not be applied >>>> to other computers you use.' I only have one PC. >>>> >>>> I was happy with my previous version and would like your assistance in >>>> reverting back. Will my contacts, emails, etc. remain or should I save >>>> them? >>>> >>>> I have a Windows Vista Home Basic 32 bit. >>>> All of the above except RSS have been experienced since I installed >>>> 2009 WL >>>> Mail and Messenger and have been getting steadily worse. The problem >>>> with RSS feeds is more recent. >>>> >>>> Thanks for your help. - Jane >>>
My System Specs

09-22-2009	#9 (permalink)
Gary VanderMolen n/a posts	Re: Revert to previous version of WLMail & WLMessenger No, it is not necessary to restart, unless the AVG uninstall actually advises it. -- Gary VanderMolen, Microsoft MVP (Mail) http://mvp.support.microsoft.com/profile/VanderMolen "Jane Doe" <jdnincompoop@newsgroup> wrote in message newsC745ACA-4019-4276-BD75-FDB7E743058B@newsgroup Quote: >I will do uninstall and then custom install of AVG today. Should I do a > restart in between? > > Fyi, I ran a disk cleanup over the w/end which has helped improve things a > little. > > "Ron Sommer" <rsommer@newsgroup> wrote in message > news:ukGK3YhOKHA.4028@newsgroup Quote: >> When you installed AVG, you did a custom install and unchecked the email >> scanner? >> -- >> Ron Sommer >> MVP-Mail >> >> "Jane Doe" <jdnincompoop@newsgroup> wrote in message >> news:526BAAB9-CDE9-4D7D-88F5-18F56E294B62@newsgroup Quote: >>> No, it doesn't do WLM. I have AVG 8.5.409 and update it daily before >>> running. I also have Spybot S&D as well as Malwarebytes, both of which I >>> use every 2 weeks. >>> >>> "Ron Sommer" <rsommer@newsgroup> wrote in message >>> news:ukqJAtgOKHA.5108@newsgroup >>>> You need to go to download.live.com and get the latest version. >>>> Is your anti-virus program scanning incoming email? >>>> -- >>>> Ron Sommer >>>> MVP-Mail >>>> >>>> "Jane Doe" <jdnincompoop@newsgroup> wrote in message >>>> news:EFCF0110-B0DB-41CD-B632-BE4DA2A20E0D@newsgroup >>>>> I would like to revert to my previous version of WLMail & Messenger. I >>>>> updated to 2009 version in April 2009 and am not happy for the >>>>> following reasons: >>>>> >>>>> 1. Duplicate messages being received after Error! at the bottom of the >>>>> window. >>>>> 2. .pps files can't open - only when I save them to my C drive. I get >>>>> a >>>>> message 'This file does not have a program associated with it for >>>>> performing >>>>> this action. Create an association in the Set Associations control >>>>> panel.' >>>>> (I have looked for this, but can't find it) >>>>> 3. Feeds are working less and less. Always says Error! when syncing. >>>>> 4. Sign in sometimes delayed - should be automatic. >>>>> 5. Email window very slow and often another window for email opens on >>>>> top of 'not responding' window. >>>>> 6. I have had a pink notice appear at the top of my Messenger contacts >>>>> list: 'Due to a connection error, changes you make might not be applied >>>>> to other computers you use.' I only have one PC. >>>>> >>>>> I was happy with my previous version and would like your assistance in >>>>> reverting back. Will my contacts, emails, etc. remain or should I save >>>>> them? >>>>> >>>>> I have a Windows Vista Home Basic 32 bit. >>>>> All of the above except RSS have been experienced since I installed >>>>> 2009 WL >>>>> Mail and Messenger and have been getting steadily worse. The problem >>>>> with RSS feeds is more recent. >>>>> >>>>> Thanks for your help. - Jane >>>>
My System Specs

09-22-2009	#10 (permalink)
Jane Doe n/a posts	Re: Revert to previous version of WLMail & WLMessenger I have uninstalled and custom installed AVG. (There was a restart required after uninstall.) I have just visited http://download.live.com to find updates to WLMessenger & WLMail but can't find anything about updates at all! Tried Help/check for updates & got error 0x8DD0002. Anyway here's to hoping that my problems will be solved - including my Windows Defender command line utility / Mp Telemetry which has been bugging me for nearly a year (Windows.Vista.General - unresolved). Thanks all of you for your assistance - Jane "Gary VanderMolen" <gary@newsgroup> wrote in message news:O1jB5wzOKHA.3192@newsgroup Quote: > No, it is not necessary to restart, unless the AVG uninstall actually > advises it. > > -- > Gary VanderMolen, Microsoft MVP (Mail) > http://mvp.support.microsoft.com/profile/VanderMolen > > > "Jane Doe" <jdnincompoop@newsgroup> wrote in message > newsC745ACA-4019-4276-BD75-FDB7E743058B@newsgroup Quote: >>I will do uninstall and then custom install of AVG today. Should I do a >> restart in between? >> >> Fyi, I ran a disk cleanup over the w/end which has helped improve things >> a >> little. >> >> "Ron Sommer" <rsommer@newsgroup> wrote in message >> news:ukGK3YhOKHA.4028@newsgroup Quote: >>> When you installed AVG, you did a custom install and unchecked the email >>> scanner? >>> -- >>> Ron Sommer >>> MVP-Mail >>> >>> "Jane Doe" <jdnincompoop@newsgroup> wrote in message >>> news:526BAAB9-CDE9-4D7D-88F5-18F56E294B62@newsgroup >>>> No, it doesn't do WLM. I have AVG 8.5.409 and update it daily before >>>> running. I also have Spybot S&D as well as Malwarebytes, both of which >>>> I >>>> use every 2 weeks. >>>> >>>> "Ron Sommer" <rsommer@newsgroup> wrote in message >>>> news:ukqJAtgOKHA.5108@newsgroup >>>>> You need to go to download.live.com and get the latest version. >>>>> Is your anti-virus program scanning incoming email? >>>>> -- >>>>> Ron Sommer >>>>> MVP-Mail >>>>> >>>>> "Jane Doe" <jdnincompoop@newsgroup> wrote in message >>>>> news:EFCF0110-B0DB-41CD-B632-BE4DA2A20E0D@newsgroup >>>>>> I would like to revert to my previous version of WLMail & Messenger. >>>>>> I >>>>>> updated to 2009 version in April 2009 and am not happy for the >>>>>> following reasons: >>>>>> >>>>>> 1. Duplicate messages being received after Error! at the bottom of >>>>>> the >>>>>> window. >>>>>> 2. .pps files can't open - only when I save them to my C drive. I >>>>>> get >>>>>> a >>>>>> message 'This file does not have a program associated with it for >>>>>> performing >>>>>> this action. Create an association in the Set Associations control >>>>>> panel.' >>>>>> (I have looked for this, but can't find it) >>>>>> 3. Feeds are working less and less. Always says Error! when syncing. >>>>>> 4. Sign in sometimes delayed - should be automatic. >>>>>> 5. Email window very slow and often another window for email opens on >>>>>> top of 'not responding' window. >>>>>> 6. I have had a pink notice appear at the top of my Messenger >>>>>> contacts >>>>>> list: 'Due to a connection error, changes you make might not be >>>>>> applied >>>>>> to other computers you use.' I only have one PC. >>>>>> >>>>>> I was happy with my previous version and would like your assistance >>>>>> in >>>>>> reverting back. Will my contacts, emails, etc. remain or should I >>>>>> save >>>>>> them? >>>>>> >>>>>> I have a Windows Vista Home Basic 32 bit. >>>>>> All of the above except RSS have been experienced since I installed >>>>>> 2009 WL >>>>>> Mail and Messenger and have been getting steadily worse. The problem >>>>>> with RSS feeds is more recent. >>>>>> >>>>>> Thanks for your help. - Jane >>>>>
My System Specs

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