Vista - Print problem with latest Windows Live Update?

4 Weeks Ago

"Bob Lucas" <bob@newsgroup> wrote in message news:OWHBmH$VKHA.4140@newsgroup

Quote:

> The problem only occurs with multi-page HTML messages.

That was a good clue. I just tried to "print" an E-mail containing
a spreadsheet which had a huge mailing list. The mailing list
was printed with the widths it should have (e.g. in both Portrait
and Landscape and Letter and Legal Extra). The spreadsheet
was definitely truncated the same way regardless of the printer
setup used.

Unfortunately I haven't found one which goes on to more than one page...
Maybe I can change the page size to force it onto a second page after the mailing list...

Quote:

>
> The first page loses approximately one inch from the right hand side.
> Text and graphics are truncated.

Rather than describe the symptom in terms of length, see if it's
related to the line size factor I found for the plain text case.
E.g. change the font size and see if that changes the text flow
(which would support your observation) or if it just changes
the width of the page used (which would support mine.)
I agree that I am seeing text truncated but not exactly sure how.

Quote:

>
> Subsequent pages print OK.

I just thought of something that we both could use...
(but couldn't find it yesterday...) Somewhere in the KB articles
there are articles which use inserted unflowable example
lines of text. (A problem with trying to print any other KB article
or any other document that looks like a table is that the table
elements can be flowed which makes the example harder to
analyse.)

Ok. I think this will do:

http://support.microsoft.com/kb/902093

When I use Print Preview of that on IE I have to use Landscape
Legal Extra and 80% to see the whole thing (without horizontal
scrollbars which wouldn't work on a printer <w>).

Sending that to WLMail I would expect those scrollable areas
to be printed in full when I print it (using File, Send, Page by E-mail...)
Oh, great. Outlook takes it and crashes? Back to the drawing board... ; ]

How do I get rid of Outlook? I just tried using XP's Set Program Defaults
to let WLMail be my default Mail app and Outlook is still getting
control of the mailto: filetype? (though ftype mailto implies WLMail
does have it as desired.)...

Well, let's try this. (Don't try this at home. <w>)

HKEY_CURRENT_USER\Software\Clients\mail

doesn't have a (Default) value

but

HKEY_CURRENT_USER\Software\Clients\news

does have

(Default) Windows Live Mail

so let's try (fingers crossed) giving the mail client that same value...

Perfect! (not). Now Outlook doesn't crash but I don't get any response
to File, Send, Page by E-mail. ; ]

Must have been some quirk of making changes on the fly.
Now the ...Send, Page... works but (a new print problem
symptom for WLMail?) it won't print the KB article as is.

So, we still need to find a publicly accessible page or file
which can demonstrate the multi-page aspect of your
problem symptom.

HTH

Robert
---

Quote:

>
> It makes no difference whatsoever whether I:
>
> a) Print in portrait or landscape
>
> b) Change the page margin settings in Internet Explorer
>
> c) Enable or disable the "shrink to fit" option in Internet Explorer.
>
> d) Use a different printer (HP LJ1018 or Lexmark 1100) to print a paper copy or Acrobat Distiller to print to a PDF file
>
>
>
> "Robert Aldwinckle" <robald@newsgroup> wrote in message news:#ZUgjy#VKHA.3720@newsgroup

Quote:

>>
>>
>> "Ken" <krlorenz@newsgroup> wrote in message news:71EC9DEC-4740-4D43-AD3C-881046CC5B34@newsgroup
>>

Quote:

>>> All that did was give me a 5" border on the right side.

>>
>>
>> But was it printing in Landscape orientation or Portrait?
>> I'm still trying to visualize the problem. I don't have a real printer.
>>
>> Oh. Now I see an issue. I "printed" one of Winston's posts using
>> XPS Document Writer. The lines became formatted with some arbitrary
>> smaller line size? That actually seems helpful in that case. <eg>
>>
>> I'll try one of Peter's posts too since his line size is usually unlimited
>> (e.g. sometimes bigger than 131)... Same thing. The XPS Document
>> Viewer EP is aware of the orientation but wraps the line within the viewer's
>> window. Zoom control shows that however that line size was set it is not
>> dependent on the size of the original window I printed from.
>>
>> I thought the issue was that text was being truncated on the right.
>> I got that impression from words like "cut off" being used throughout
>> this thread. ; }
>>
>> FWIW my line size is set at 132 but I always end my lines much sooner
>> and always reformat Format=Flowed when necessary. I have no idea
>> why the printer routine is using a smaller line size for wrapping the lines
>> that it needs to process.
>>
>> Ok. I have found something that may work better, at least with messages
>> which don't have any attachments. Use Forward as attachment and then
>> drag the attachment to an open IE window. Then using IE's Print Preview
>> I can see that Landscape Legal Extra would help long lines fill out more.
>> They still get wrapped when they are longer than whatever fits within that
>> "width" but then the (unexpected) "line size" is accordingly larger and thus
>> could help reasonably longer lines to print as intended. Alternatively using
>> a smaller page size and smaller zoom setting also appears could work.
>> Shrink-to-fit doesn't seem to help at all. YMMV.
>>
>>
>> HTH
>>
>> Robert
>> ---
>>
>>

Quote:

>>>
>>> "Robert Aldwinckle" <robald@newsgroup> wrote in message news:epjanW0VKHA.4140@newsgroup

>>
>> ...

Quote:

>>>> I remember someone posting that something was ignoring
>>>> Landscape mode and only printing in Portrait. What happens
>>>> if you use Landscape with Legal Extra paper size?

>>
>>
>>
>>

4 Weeks Ago

Did you use a valid email address, when you posted to this
newsgroup? If so, I could send you a specimen message (which I
printed as a PDF file).

Unfortunately, I no longer have the original EML file - which
might have provided additional clues.

"Robert Aldwinckle" <robald@newsgroup> wrote in message
news:eGykmGXWKHA.3404@newsgroup

Quote:

>
> "Bob Lucas" <bob@newsgroup> wrote in message
> news:OWHBmH$VKHA.4140@newsgroup

Quote:

>> The problem only occurs with multi-page HTML messages.

>
>
> That was a good clue. I just tried to "print" an E-mail
> containing
> a spreadsheet which had a huge mailing list. The mailing list
> was printed with the widths it should have (e.g. in both
> Portrait
> and Landscape and Letter and Legal Extra). The spreadsheet
> was definitely truncated the same way regardless of the printer
> setup used.
>
> Unfortunately I haven't found one which goes on to more than
> one page...
> Maybe I can change the page size to force it onto a second page
> after the mailing list...
>
>

Quote:

>>
>> The first page loses approximately one inch from the right
>> hand side.
>> Text and graphics are truncated.

>
>
> Rather than describe the symptom in terms of length, see if
> it's
> related to the line size factor I found for the plain text
> case.
> E.g. change the font size and see if that changes the text flow
> (which would support your observation) or if it just changes
> the width of the page used (which would support mine.)
> I agree that I am seeing text truncated but not exactly sure
> how.
>
>

Quote:

>>
>> Subsequent pages print OK.

>
>
> I just thought of something that we both could use...
> (but couldn't find it yesterday...) Somewhere in the KB
> articles
> there are articles which use inserted unflowable example
> lines of text. (A problem with trying to print any other KB
> article
> or any other document that looks like a table is that the table
> elements can be flowed which makes the example harder to
> analyse.)
>
> Ok. I think this will do:
>
> http://support.microsoft.com/kb/902093
>
> When I use Print Preview of that on IE I have to use Landscape
> Legal Extra and 80% to see the whole thing (without horizontal
> scrollbars which wouldn't work on a printer <w>).
>
> Sending that to WLMail I would expect those scrollable areas
> to be printed in full when I print it (using File, Send, Page
> by E-mail...)
> Oh, great. Outlook takes it and crashes? Back to the drawing
> board... ; ]
>
> How do I get rid of Outlook? I just tried using XP's Set
> Program Defaults
> to let WLMail be my default Mail app and Outlook is still
> getting
> control of the mailto: filetype? (though ftype mailto implies
> WLMail
> does have it as desired.)...
>
> Well, let's try this. (Don't try this at home. <w>)
>
> HKEY_CURRENT_USER\Software\Clients\mail
>
> doesn't have a (Default) value
>
> but
>
> HKEY_CURRENT_USER\Software\Clients\news
>
> does have
>
> (Default) Windows Live Mail
>
> so let's try (fingers crossed) giving the mail client that same
> value...
>
> Perfect! (not). Now Outlook doesn't crash but I don't get any
> response
> to File, Send, Page by E-mail. ; ]
>
> Must have been some quirk of making changes on the fly.
> Now the ...Send, Page... works but (a new print problem
> symptom for WLMail?) it won't print the KB article as is.
>
> So, we still need to find a publicly accessible page or file
> which can demonstrate the multi-page aspect of your
> problem symptom.
>
>
> HTH
>
> Robert
> ---
>
>

Quote:

>>
>> It makes no difference whatsoever whether I:
>>
>> a) Print in portrait or landscape
>>
>> b) Change the page margin settings in Internet Explorer
>>
>> c) Enable or disable the "shrink to fit" option in Internet
>> Explorer.
>>
>> d) Use a different printer (HP LJ1018 or Lexmark 1100) to
>> print a paper copy or Acrobat Distiller to print to a PDF file
>>
>>
>>
>> "Robert Aldwinckle" <robald@newsgroup> wrote in message
>> news:#ZUgjy#VKHA.3720@newsgroup

Quote:

>>>
>>>
>>> "Ken" <krlorenz@newsgroup> wrote in message
>>> news:71EC9DEC-4740-4D43-AD3C-881046CC5B34@newsgroup
>>>
>>>> All that did was give me a 5" border on the right side.
>>>
>>>
>>> But was it printing in Landscape orientation or Portrait?
>>> I'm still trying to visualize the problem. I don't have a
>>> real printer.
>>>
>>> Oh. Now I see an issue. I "printed" one of Winston's posts
>>> using
>>> XPS Document Writer. The lines became formatted with some
>>> arbitrary
>>> smaller line size? That actually seems helpful in that case.
>>> <eg>
>>>
>>> I'll try one of Peter's posts too since his line size is
>>> usually unlimited
>>> (e.g. sometimes bigger than 131)... Same thing. The XPS
>>> Document
>>> Viewer EP is aware of the orientation but wraps the line
>>> within the viewer's
>>> window. Zoom control shows that however that line size was
>>> set it is not
>>> dependent on the size of the original window I printed from.
>>>
>>> I thought the issue was that text was being truncated on the
>>> right.
>>> I got that impression from words like "cut off" being used
>>> throughout
>>> this thread. ; }
>>>
>>> FWIW my line size is set at 132 but I always end my lines
>>> much sooner
>>> and always reformat Format=Flowed when necessary. I have
>>> no idea
>>> why the printer routine is using a smaller line size for
>>> wrapping the lines
>>> that it needs to process.
>>>
>>> Ok. I have found something that may work better, at least
>>> with messages
>>> which don't have any attachments. Use Forward as
>>> attachment and then
>>> drag the attachment to an open IE window. Then using IE's
>>> Print Preview
>>> I can see that Landscape Legal Extra would help long lines
>>> fill out more.
>>> They still get wrapped when they are longer than whatever
>>> fits within that
>>> "width" but then the (unexpected) "line size" is accordingly
>>> larger and thus
>>> could help reasonably longer lines to print as intended.
>>> Alternatively using
>>> a smaller page size and smaller zoom setting also appears
>>> could work.
>>> Shrink-to-fit doesn't seem to help at all. YMMV.
>>>
>>>
>>> HTH
>>>
>>> Robert
>>> ---
>>>
>>>
>>>>
>>>> "Robert Aldwinckle" <robald@newsgroup> wrote in message
>>>> news:epjanW0VKHA.4140@newsgroup
>>>
>>> ...
>>>>> I remember someone posting that something was ignoring
>>>>> Landscape mode and only printing in Portrait. What
>>>>> happens
>>>>> if you use Landscape with Legal Extra paper size?
>>>
>>>
>>>
>>>

>
>

4 Weeks Ago

"Bob Lucas" <bob@newsgroup> wrote in message news:ek66s6XWKHA.1268@newsgroup

Quote:

> Did you use a valid email address, when you posted to this
> newsgroup? If so, I could send you a specimen message (which I
> printed as a PDF file).

Yes but I think I have found a more general test case
which seems to include examples of all the symptoms
you have described so far.

....

Quote:

>> Ok. I think this will do:
>>
>> http://support.microsoft.com/kb/902093
>>
>> When I use Print Preview of that on IE I have to use Landscape
>> Legal Extra and 80% to see the whole thing (without horizontal
>> scrollbars which wouldn't work on a printer <w>).
>>
>> Sending that to WLMail I would expect those scrollable areas
>> to be printed in full when I print it (using File, Send, Page
>> by E-mail...)

....

Quote:

>> Now the ...Send, Page... works but (a new print problem
>> symptom for WLMail?) it won't print the KB article as is.
>>
>> So, we still need to find a publicly accessible page or file
>> which can demonstrate the multi-page aspect of your
>> problem symptom.

....

I just didn't take my example far enough. All it is after
the File, Send, Page by E-mail is a composition window.
So in order to make it an E-mail which is printable, I just
addressed it to myself and sent it. When I printed that
I could see that, yes indeed the first page was truncated
somehow and the following pages were given a slightly
longer line size, though still not as long as expected.
More significantly IMO the data from them wrapped onto
the next line, even though with Landscape Legal Extra
there would have been loads of space available to avoid
the wrap which clearly would have been undesirable anyway.
It's so bizarre I haven't yet been able to construct any kind
of hypothesis about what might cause these symptoms.
Unfortunately I'm not hopeful that we'll be able to find a
workaround for them.

FYI

Robert
---

3 Weeks Ago

Has anybody anywhere come up with a solution/explanation to this problem?
Can someone tell me how to get the WL group to at least admit that I and a
few others out there have a problem! Are there only a couple of us using
WL?

"Ken" <krlorenz@newsgroup> wrote in message
news:897BE324-2E7A-49A8-96B5-FAEB74E4096E@newsgroup

Quote:

> I am running Vista Home Premium 64-bit and allowed MSFT to update Windows
> Live to the latest version (Build 14.0.8089.0726) on October 26th. I also
> updated the Canon MP620 print drivers to their lastest version which
> supports W7 and Vista 64-bit. Now I noticed this morning that e-mails
> printed from WL cut off about an inch of stuff in the right margin.
> Internet Explorer 8 seems to print OK. I have seen postings on a similar
> problem with Hotmail e-mails being printed from WL but my e-mails are
> coming from comcast. Help would be appreciated.

3 Weeks Ago

"Ken" <krlorenz@newsgroup> wrote in message news:12519A58-D364-4D12-B6D2-2FA81018D861@newsgroup

Quote:

> Has anybody anywhere come up with a solution/explanation to this problem?

It doesn't happen if you print using IE.
So it's pretty easy to work around.

Quote:

> Can someone tell me how to get the WL group to at least admit that I and a
> few others out there have a problem!

Help, Send Feedback... (Alt-H,d)

Quote:

> Are there only a couple of us using WL?

Who prints stuff these days? <eg>

Robert
---

Quote:

>
> "Ken" <krlorenz@newsgroup> wrote in message
> news:897BE324-2E7A-49A8-96B5-FAEB74E4096E@newsgroup

Quote:

>> I am running Vista Home Premium 64-bit and allowed MSFT to update Windows
>> Live to the latest version (Build 14.0.8089.0726) on October 26th. I also
>> updated the Canon MP620 print drivers to their lastest version which
>> supports W7 and Vista 64-bit. Now I noticed this morning that e-mails
>> printed from WL cut off about an inch of stuff in the right margin.
>> Internet Explorer 8 seems to print OK. I have seen postings on a similar
>> problem with Hotmail e-mails being printed from WL but my e-mails are
>> coming from comcast. Help would be appreciated.

>

3 Weeks Ago

I don't think the op can read his WLM emails in IE(unless he has a web based account)

--
...winston
ms-mvp mail

"Robert Aldwinckle" <robald@newsgroup> wrote in message news:OH9SSbwXKHA.844@newsgroup

Quote:

>
> "Ken" <krlorenz@newsgroup> wrote in message news:12519A58-D364-4D12-B6D2-2FA81018D861@newsgroup

Quote:

>> Has anybody anywhere come up with a solution/explanation to this problem?

>
> It doesn't happen if you print using IE.
> So it's pretty easy to work around.
>
>

Quote:

>> Can someone tell me how to get the WL group to at least admit that I and a
>> few others out there have a problem!

>
> Help, Send Feedback... (Alt-H,d)
>
>

Quote:

>> Are there only a couple of us using WL?

>
> Who prints stuff these days? <eg>
>
>
> Robert
> ---
>
>

Quote:

>>
>> "Ken" <krlorenz@newsgroup> wrote in message
>> news:897BE324-2E7A-49A8-96B5-FAEB74E4096E@newsgroup

Quote:

>>> I am running Vista Home Premium 64-bit and allowed MSFT to update Windows
>>> Live to the latest version (Build 14.0.8089.0726) on October 26th. I also
>>> updated the Canon MP620 print drivers to their lastest version which
>>> supports W7 and Vista 64-bit. Now I noticed this morning that e-mails
>>> printed from WL cut off about an inch of stuff in the right margin.
>>> Internet Explorer 8 seems to print OK. I have seen postings on a similar
>>> problem with Hotmail e-mails being printed from WL but my e-mails are
>>> coming from comcast. Help would be appreciated.

>>

>

3 Weeks Ago

Save a tree, don't print. Printing is obsolete. :-)

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen

"Ken" <krlorenz@newsgroup> wrote in message news:12519A58-D364-4D12-B6D2-2FA81018D861@newsgroup

Quote:

> Has anybody anywhere come up with a solution/explanation to this problem?
> Can someone tell me how to get the WL group to at least admit that I and a
> few others out there have a problem! Are there only a couple of us using
> WL?
>
> "Ken" <krlorenz@newsgroup> wrote in message
> news:897BE324-2E7A-49A8-96B5-FAEB74E4096E@newsgroup

Quote:

>> I am running Vista Home Premium 64-bit and allowed MSFT to update Windows
>> Live to the latest version (Build 14.0.8089.0726) on October 26th. I also
>> updated the Canon MP620 print drivers to their lastest version which
>> supports W7 and Vista 64-bit. Now I noticed this morning that e-mails
>> printed from WL cut off about an inch of stuff in the right margin.
>> Internet Explorer 8 seems to print OK. I have seen postings on a similar
>> problem with Hotmail e-mails being printed from WL but my e-mails are
>> coming from comcast. Help would be appreciated.

>

3 Weeks Ago

Being the dummy that I am how about a hint on how I print an email in the WL
inbox using IE8? If the problem is not worth fixing I guess I better learn
how to go around it!

"Robert Aldwinckle" <robald@newsgroup> wrote in message
news:OH9SSbwXKHA.844@newsgroup

Quote:

>
> "Ken" <krlorenz@newsgroup> wrote in message
> news:12519A58-D364-4D12-B6D2-2FA81018D861@newsgroup

Quote:

>> Has anybody anywhere come up with a solution/explanation to this problem?

>
> It doesn't happen if you print using IE.
> So it's pretty easy to work around.
>
>

Quote:

>> Can someone tell me how to get the WL group to at least admit that I and
>> a
>> few others out there have a problem!

>
> Help, Send Feedback... (Alt-H,d)
>
>

Quote:

>> Are there only a couple of us using WL?

>
> Who prints stuff these days? <eg>
>
>
> Robert
> ---
>
>

Quote:

>>
>> "Ken" <krlorenz@newsgroup> wrote in message
>> news:897BE324-2E7A-49A8-96B5-FAEB74E4096E@newsgroup

Quote:

>>> I am running Vista Home Premium 64-bit and allowed MSFT to update
>>> Windows
>>> Live to the latest version (Build 14.0.8089.0726) on October 26th. I
>>> also
>>> updated the Canon MP620 print drivers to their lastest version which
>>> supports W7 and Vista 64-bit. Now I noticed this morning that e-mails
>>> printed from WL cut off about an inch of stuff in the right margin.
>>> Internet Explorer 8 seems to print OK. I have seen postings on a
>>> similar
>>> problem with Hotmail e-mails being printed from WL but my e-mails are
>>> coming from comcast. Help would be appreciated.

>>

>

3 Weeks Ago

A truly elegant solution.

"Gary VanderMolen" <gary@newsgroup> wrote in message
news:Oo4fxmxXKHA.1232@newsgroup

Quote:

> Save a tree, don't print. Printing is obsolete. :-)
>
> --
> Gary VanderMolen, Microsoft MVP (Mail)
> http://mvp.support.microsoft.com/def...le/vandermolen
>
>
> "Ken" <krlorenz@newsgroup> wrote in message
> news:12519A58-D364-4D12-B6D2-2FA81018D861@newsgroup

Quote:

>> Has anybody anywhere come up with a solution/explanation to this problem?
>> Can someone tell me how to get the WL group to at least admit that I and
>> a
>> few others out there have a problem! Are there only a couple of us using
>> WL?
>>
>> "Ken" <krlorenz@newsgroup> wrote in message
>> news:897BE324-2E7A-49A8-96B5-FAEB74E4096E@newsgroup

Quote:

>>> I am running Vista Home Premium 64-bit and allowed MSFT to update
>>> Windows
>>> Live to the latest version (Build 14.0.8089.0726) on October 26th. I
>>> also
>>> updated the Canon MP620 print drivers to their lastest version which
>>> supports W7 and Vista 64-bit. Now I noticed this morning that e-mails
>>> printed from WL cut off about an inch of stuff in the right margin.
>>> Internet Explorer 8 seems to print OK. I have seen postings on a
>>> similar
>>> problem with Hotmail e-mails being printed from WL but my e-mails are
>>> coming from comcast. Help would be appreciated.

>>

3 Weeks Ago

"...winston" <winstonmvp@newsgroup> wrote in message news:eQ0741xXKHA.1232@newsgroup

Quote:

> I don't think the op can read his WLM emails in IE(unless he has a web based account)

Use Forward as attachment; then drag the attachment
to an open IE window.

---

Quote:

>
> --
> ...winston
> ms-mvp mail
>
> "Robert Aldwinckle" <robald@newsgroup> wrote in message news:OH9SSbwXKHA.844@newsgroup

Quote:

>>
>> "Ken" <krlorenz@newsgroup> wrote in message news:12519A58-D364-4D12-B6D2-2FA81018D861@newsgroup

Quote:

>>> Has anybody anywhere come up with a solution/explanation to this problem?

>>
>> It doesn't happen if you print using IE.
>> So it's pretty easy to work around.

....

4 Weeks Ago	#11 (permalink)
Robert Aldwinckle n/a posts	Re: Print problem with latest Windows Live Update? "Bob Lucas" <bob@newsgroup> wrote in message news:OWHBmH$VKHA.4140@newsgroup Quote: > The problem only occurs with multi-page HTML messages. That was a good clue. I just tried to "print" an E-mail containing a spreadsheet which had a huge mailing list. The mailing list was printed with the widths it should have (e.g. in both Portrait and Landscape and Letter and Legal Extra). The spreadsheet was definitely truncated the same way regardless of the printer setup used. Unfortunately I haven't found one which goes on to more than one page... Maybe I can change the page size to force it onto a second page after the mailing list... Quote: > > The first page loses approximately one inch from the right hand side. > Text and graphics are truncated. Rather than describe the symptom in terms of length, see if it's related to the line size factor I found for the plain text case. E.g. change the font size and see if that changes the text flow (which would support your observation) or if it just changes the width of the page used (which would support mine.) I agree that I am seeing text truncated but not exactly sure how. Quote: > > Subsequent pages print OK. I just thought of something that we both could use... (but couldn't find it yesterday...) Somewhere in the KB articles there are articles which use inserted unflowable example lines of text. (A problem with trying to print any other KB article or any other document that looks like a table is that the table elements can be flowed which makes the example harder to analyse.) Ok. I think this will do: http://support.microsoft.com/kb/902093 When I use Print Preview of that on IE I have to use Landscape Legal Extra and 80% to see the whole thing (without horizontal scrollbars which wouldn't work on a printer <w>). Sending that to WLMail I would expect those scrollable areas to be printed in full when I print it (using File, Send, Page by E-mail...) Oh, great. Outlook takes it and crashes? Back to the drawing board... ; ] How do I get rid of Outlook? I just tried using XP's Set Program Defaults to let WLMail be my default Mail app and Outlook is still getting control of the mailto: filetype? (though ftype mailto implies WLMail does have it as desired.)... Well, let's try this. (Don't try this at home. <w>) HKEY_CURRENT_USER\Software\Clients\mail doesn't have a (Default) value but HKEY_CURRENT_USER\Software\Clients\news does have (Default) Windows Live Mail so let's try (fingers crossed) giving the mail client that same value... Perfect! (not). Now Outlook doesn't crash but I don't get any response to File, Send, Page by E-mail. ; ] Must have been some quirk of making changes on the fly. Now the ...Send, Page... works but (a new print problem symptom for WLMail?) it won't print the KB article as is. So, we still need to find a publicly accessible page or file which can demonstrate the multi-page aspect of your problem symptom. HTH Robert --- Quote: > > It makes no difference whatsoever whether I: > > a) Print in portrait or landscape > > b) Change the page margin settings in Internet Explorer > > c) Enable or disable the "shrink to fit" option in Internet Explorer. > > d) Use a different printer (HP LJ1018 or Lexmark 1100) to print a paper copy or Acrobat Distiller to print to a PDF file > > > > "Robert Aldwinckle" <robald@newsgroup> wrote in message news:#ZUgjy#VKHA.3720@newsgroup Quote: >> >> >> "Ken" <krlorenz@newsgroup> wrote in message news:71EC9DEC-4740-4D43-AD3C-881046CC5B34@newsgroup >> Quote: >>> All that did was give me a 5" border on the right side. >> >> >> But was it printing in Landscape orientation or Portrait? >> I'm still trying to visualize the problem. I don't have a real printer. >> >> Oh. Now I see an issue. I "printed" one of Winston's posts using >> XPS Document Writer. The lines became formatted with some arbitrary >> smaller line size? That actually seems helpful in that case. <eg> >> >> I'll try one of Peter's posts too since his line size is usually unlimited >> (e.g. sometimes bigger than 131)... Same thing. The XPS Document >> Viewer EP is aware of the orientation but wraps the line within the viewer's >> window. Zoom control shows that however that line size was set it is not >> dependent on the size of the original window I printed from. >> >> I thought the issue was that text was being truncated on the right. >> I got that impression from words like "cut off" being used throughout >> this thread. ; } >> >> FWIW my line size is set at 132 but I always end my lines much sooner >> and always reformat Format=Flowed when necessary. I have no idea >> why the printer routine is using a smaller line size for wrapping the lines >> that it needs to process. >> >> Ok. I have found something that may work better, at least with messages >> which don't have any attachments. Use Forward as attachment and then >> drag the attachment to an open IE window. Then using IE's Print Preview >> I can see that Landscape Legal Extra would help long lines fill out more. >> They still get wrapped when they are longer than whatever fits within that >> "width" but then the (unexpected) "line size" is accordingly larger and thus >> could help reasonably longer lines to print as intended. Alternatively using >> a smaller page size and smaller zoom setting also appears could work. >> Shrink-to-fit doesn't seem to help at all. YMMV. >> >> >> HTH >> >> Robert >> --- >> >> Quote: >>> >>> "Robert Aldwinckle" <robald@newsgroup> wrote in message news:epjanW0VKHA.4140@newsgroup >> >> ... Quote: >>>> I remember someone posting that something was ignoring >>>> Landscape mode and only printing in Portrait. What happens >>>> if you use Landscape with Legal Extra paper size? >> >> >> >>
My System Specs

4 Weeks Ago	#12 (permalink)
Bob Lucas n/a posts	Re: Print problem with latest Windows Live Update? Did you use a valid email address, when you posted to this newsgroup? If so, I could send you a specimen message (which I printed as a PDF file). Unfortunately, I no longer have the original EML file - which might have provided additional clues. "Robert Aldwinckle" <robald@newsgroup> wrote in message news:eGykmGXWKHA.3404@newsgroup Quote: > > "Bob Lucas" <bob@newsgroup> wrote in message > news:OWHBmH$VKHA.4140@newsgroup Quote: >> The problem only occurs with multi-page HTML messages. > > > That was a good clue. I just tried to "print" an E-mail > containing > a spreadsheet which had a huge mailing list. The mailing list > was printed with the widths it should have (e.g. in both > Portrait > and Landscape and Letter and Legal Extra). The spreadsheet > was definitely truncated the same way regardless of the printer > setup used. > > Unfortunately I haven't found one which goes on to more than > one page... > Maybe I can change the page size to force it onto a second page > after the mailing list... > > Quote: >> >> The first page loses approximately one inch from the right >> hand side. >> Text and graphics are truncated. > > > Rather than describe the symptom in terms of length, see if > it's > related to the line size factor I found for the plain text > case. > E.g. change the font size and see if that changes the text flow > (which would support your observation) or if it just changes > the width of the page used (which would support mine.) > I agree that I am seeing text truncated but not exactly sure > how. > > Quote: >> >> Subsequent pages print OK. > > > I just thought of something that we both could use... > (but couldn't find it yesterday...) Somewhere in the KB > articles > there are articles which use inserted unflowable example > lines of text. (A problem with trying to print any other KB > article > or any other document that looks like a table is that the table > elements can be flowed which makes the example harder to > analyse.) > > Ok. I think this will do: > > http://support.microsoft.com/kb/902093 > > When I use Print Preview of that on IE I have to use Landscape > Legal Extra and 80% to see the whole thing (without horizontal > scrollbars which wouldn't work on a printer <w>). > > Sending that to WLMail I would expect those scrollable areas > to be printed in full when I print it (using File, Send, Page > by E-mail...) > Oh, great. Outlook takes it and crashes? Back to the drawing > board... ; ] > > How do I get rid of Outlook? I just tried using XP's Set > Program Defaults > to let WLMail be my default Mail app and Outlook is still > getting > control of the mailto: filetype? (though ftype mailto implies > WLMail > does have it as desired.)... > > Well, let's try this. (Don't try this at home. <w>) > > HKEY_CURRENT_USER\Software\Clients\mail > > doesn't have a (Default) value > > but > > HKEY_CURRENT_USER\Software\Clients\news > > does have > > (Default) Windows Live Mail > > so let's try (fingers crossed) giving the mail client that same > value... > > Perfect! (not). Now Outlook doesn't crash but I don't get any > response > to File, Send, Page by E-mail. ; ] > > Must have been some quirk of making changes on the fly. > Now the ...Send, Page... works but (a new print problem > symptom for WLMail?) it won't print the KB article as is. > > So, we still need to find a publicly accessible page or file > which can demonstrate the multi-page aspect of your > problem symptom. > > > HTH > > Robert > --- > > Quote: >> >> It makes no difference whatsoever whether I: >> >> a) Print in portrait or landscape >> >> b) Change the page margin settings in Internet Explorer >> >> c) Enable or disable the "shrink to fit" option in Internet >> Explorer. >> >> d) Use a different printer (HP LJ1018 or Lexmark 1100) to >> print a paper copy or Acrobat Distiller to print to a PDF file >> >> >> >> "Robert Aldwinckle" <robald@newsgroup> wrote in message >> news:#ZUgjy#VKHA.3720@newsgroup Quote: >>> >>> >>> "Ken" <krlorenz@newsgroup> wrote in message >>> news:71EC9DEC-4740-4D43-AD3C-881046CC5B34@newsgroup >>> >>>> All that did was give me a 5" border on the right side. >>> >>> >>> But was it printing in Landscape orientation or Portrait? >>> I'm still trying to visualize the problem. I don't have a >>> real printer. >>> >>> Oh. Now I see an issue. I "printed" one of Winston's posts >>> using >>> XPS Document Writer. The lines became formatted with some >>> arbitrary >>> smaller line size? That actually seems helpful in that case. >>> <eg> >>> >>> I'll try one of Peter's posts too since his line size is >>> usually unlimited >>> (e.g. sometimes bigger than 131)... Same thing. The XPS >>> Document >>> Viewer EP is aware of the orientation but wraps the line >>> within the viewer's >>> window. Zoom control shows that however that line size was >>> set it is not >>> dependent on the size of the original window I printed from. >>> >>> I thought the issue was that text was being truncated on the >>> right. >>> I got that impression from words like "cut off" being used >>> throughout >>> this thread. ; } >>> >>> FWIW my line size is set at 132 but I always end my lines >>> much sooner >>> and always reformat Format=Flowed when necessary. I have >>> no idea >>> why the printer routine is using a smaller line size for >>> wrapping the lines >>> that it needs to process. >>> >>> Ok. I have found something that may work better, at least >>> with messages >>> which don't have any attachments. Use Forward as >>> attachment and then >>> drag the attachment to an open IE window. Then using IE's >>> Print Preview >>> I can see that Landscape Legal Extra would help long lines >>> fill out more. >>> They still get wrapped when they are longer than whatever >>> fits within that >>> "width" but then the (unexpected) "line size" is accordingly >>> larger and thus >>> could help reasonably longer lines to print as intended. >>> Alternatively using >>> a smaller page size and smaller zoom setting also appears >>> could work. >>> Shrink-to-fit doesn't seem to help at all. YMMV. >>> >>> >>> HTH >>> >>> Robert >>> --- >>> >>> >>>> >>>> "Robert Aldwinckle" <robald@newsgroup> wrote in message >>>> news:epjanW0VKHA.4140@newsgroup >>> >>> ... >>>>> I remember someone posting that something was ignoring >>>>> Landscape mode and only printing in Portrait. What >>>>> happens >>>>> if you use Landscape with Legal Extra paper size? >>> >>> >>> >>> > >
My System Specs

4 Weeks Ago	#13 (permalink)
Robert Aldwinckle n/a posts	Re: Print problem with latest Windows Live Update? "Bob Lucas" <bob@newsgroup> wrote in message news:ek66s6XWKHA.1268@newsgroup Quote: > Did you use a valid email address, when you posted to this > newsgroup? If so, I could send you a specimen message (which I > printed as a PDF file). Yes but I think I have found a more general test case which seems to include examples of all the symptoms you have described so far. .... Quote: Quote: >> Ok. I think this will do: >> >> http://support.microsoft.com/kb/902093 >> >> When I use Print Preview of that on IE I have to use Landscape >> Legal Extra and 80% to see the whole thing (without horizontal >> scrollbars which wouldn't work on a printer <w>). >> >> Sending that to WLMail I would expect those scrollable areas >> to be printed in full when I print it (using File, Send, Page >> by E-mail...) .... Quote: Quote: >> Now the ...Send, Page... works but (a new print problem >> symptom for WLMail?) it won't print the KB article as is. >> >> So, we still need to find a publicly accessible page or file >> which can demonstrate the multi-page aspect of your >> problem symptom. .... I just didn't take my example far enough. All it is after the File, Send, Page by E-mail is a composition window. So in order to make it an E-mail which is printable, I just addressed it to myself and sent it. When I printed that I could see that, yes indeed the first page was truncated somehow and the following pages were given a slightly longer line size, though still not as long as expected. More significantly IMO the data from them wrapped onto the next line, even though with Landscape Legal Extra there would have been loads of space available to avoid the wrap which clearly would have been undesirable anyway. It's so bizarre I haven't yet been able to construct any kind of hypothesis about what might cause these symptoms. Unfortunately I'm not hopeful that we'll be able to find a workaround for them. FYI Robert ---
My System Specs

3 Weeks Ago	#14 (permalink)
Ken n/a posts	Re: Print problem with latest Windows Live Update? Has anybody anywhere come up with a solution/explanation to this problem? Can someone tell me how to get the WL group to at least admit that I and a few others out there have a problem! Are there only a couple of us using WL? "Ken" <krlorenz@newsgroup> wrote in message news:897BE324-2E7A-49A8-96B5-FAEB74E4096E@newsgroup Quote: > I am running Vista Home Premium 64-bit and allowed MSFT to update Windows > Live to the latest version (Build 14.0.8089.0726) on October 26th. I also > updated the Canon MP620 print drivers to their lastest version which > supports W7 and Vista 64-bit. Now I noticed this morning that e-mails > printed from WL cut off about an inch of stuff in the right margin. > Internet Explorer 8 seems to print OK. I have seen postings on a similar > problem with Hotmail e-mails being printed from WL but my e-mails are > coming from comcast. Help would be appreciated.
My System Specs

3 Weeks Ago	#15 (permalink)
Robert Aldwinckle n/a posts	Re: Print problem with latest Windows Live Update? "Ken" <krlorenz@newsgroup> wrote in message news:12519A58-D364-4D12-B6D2-2FA81018D861@newsgroup Quote: > Has anybody anywhere come up with a solution/explanation to this problem? It doesn't happen if you print using IE. So it's pretty easy to work around. Quote: > Can someone tell me how to get the WL group to at least admit that I and a > few others out there have a problem! Help, Send Feedback... (Alt-H,d) Quote: > Are there only a couple of us using WL? Who prints stuff these days? <eg> Robert --- Quote: > > "Ken" <krlorenz@newsgroup> wrote in message > news:897BE324-2E7A-49A8-96B5-FAEB74E4096E@newsgroup Quote: >> I am running Vista Home Premium 64-bit and allowed MSFT to update Windows >> Live to the latest version (Build 14.0.8089.0726) on October 26th. I also >> updated the Canon MP620 print drivers to their lastest version which >> supports W7 and Vista 64-bit. Now I noticed this morning that e-mails >> printed from WL cut off about an inch of stuff in the right margin. >> Internet Explorer 8 seems to print OK. I have seen postings on a similar >> problem with Hotmail e-mails being printed from WL but my e-mails are >> coming from comcast. Help would be appreciated. >
My System Specs

3 Weeks Ago	#16 (permalink)
...winston n/a posts	Re: Print problem with latest Windows Live Update? I don't think the op can read his WLM emails in IE(unless he has a web based account) -- ...winston ms-mvp mail "Robert Aldwinckle" <robald@newsgroup> wrote in message news:OH9SSbwXKHA.844@newsgroup Quote: > > "Ken" <krlorenz@newsgroup> wrote in message news:12519A58-D364-4D12-B6D2-2FA81018D861@newsgroup Quote: >> Has anybody anywhere come up with a solution/explanation to this problem? > > It doesn't happen if you print using IE. > So it's pretty easy to work around. > > Quote: >> Can someone tell me how to get the WL group to at least admit that I and a >> few others out there have a problem! > > Help, Send Feedback... (Alt-H,d) > > Quote: >> Are there only a couple of us using WL? > > Who prints stuff these days? <eg> > > > Robert > --- > > Quote: >> >> "Ken" <krlorenz@newsgroup> wrote in message >> news:897BE324-2E7A-49A8-96B5-FAEB74E4096E@newsgroup Quote: >>> I am running Vista Home Premium 64-bit and allowed MSFT to update Windows >>> Live to the latest version (Build 14.0.8089.0726) on October 26th. I also >>> updated the Canon MP620 print drivers to their lastest version which >>> supports W7 and Vista 64-bit. Now I noticed this morning that e-mails >>> printed from WL cut off about an inch of stuff in the right margin. >>> Internet Explorer 8 seems to print OK. I have seen postings on a similar >>> problem with Hotmail e-mails being printed from WL but my e-mails are >>> coming from comcast. Help would be appreciated. >> >
My System Specs

3 Weeks Ago	#17 (permalink)
Gary VanderMolen n/a posts	Re: Print problem with latest Windows Live Update? Save a tree, don't print. Printing is obsolete. :-) -- Gary VanderMolen, Microsoft MVP (Mail) http://mvp.support.microsoft.com/def...le/vandermolen "Ken" <krlorenz@newsgroup> wrote in message news:12519A58-D364-4D12-B6D2-2FA81018D861@newsgroup Quote: > Has anybody anywhere come up with a solution/explanation to this problem? > Can someone tell me how to get the WL group to at least admit that I and a > few others out there have a problem! Are there only a couple of us using > WL? > > "Ken" <krlorenz@newsgroup> wrote in message > news:897BE324-2E7A-49A8-96B5-FAEB74E4096E@newsgroup Quote: >> I am running Vista Home Premium 64-bit and allowed MSFT to update Windows >> Live to the latest version (Build 14.0.8089.0726) on October 26th. I also >> updated the Canon MP620 print drivers to their lastest version which >> supports W7 and Vista 64-bit. Now I noticed this morning that e-mails >> printed from WL cut off about an inch of stuff in the right margin. >> Internet Explorer 8 seems to print OK. I have seen postings on a similar >> problem with Hotmail e-mails being printed from WL but my e-mails are >> coming from comcast. Help would be appreciated. >
My System Specs

3 Weeks Ago	#18 (permalink)
Ken n/a posts	Re: Print problem with latest Windows Live Update? Being the dummy that I am how about a hint on how I print an email in the WL inbox using IE8? If the problem is not worth fixing I guess I better learn how to go around it! "Robert Aldwinckle" <robald@newsgroup> wrote in message news:OH9SSbwXKHA.844@newsgroup Quote: > > "Ken" <krlorenz@newsgroup> wrote in message > news:12519A58-D364-4D12-B6D2-2FA81018D861@newsgroup Quote: >> Has anybody anywhere come up with a solution/explanation to this problem? > > It doesn't happen if you print using IE. > So it's pretty easy to work around. > > Quote: >> Can someone tell me how to get the WL group to at least admit that I and >> a >> few others out there have a problem! > > Help, Send Feedback... (Alt-H,d) > > Quote: >> Are there only a couple of us using WL? > > Who prints stuff these days? <eg> > > > Robert > --- > > Quote: >> >> "Ken" <krlorenz@newsgroup> wrote in message >> news:897BE324-2E7A-49A8-96B5-FAEB74E4096E@newsgroup Quote: >>> I am running Vista Home Premium 64-bit and allowed MSFT to update >>> Windows >>> Live to the latest version (Build 14.0.8089.0726) on October 26th. I >>> also >>> updated the Canon MP620 print drivers to their lastest version which >>> supports W7 and Vista 64-bit. Now I noticed this morning that e-mails >>> printed from WL cut off about an inch of stuff in the right margin. >>> Internet Explorer 8 seems to print OK. I have seen postings on a >>> similar >>> problem with Hotmail e-mails being printed from WL but my e-mails are >>> coming from comcast. Help would be appreciated. >> >
My System Specs

3 Weeks Ago	#19 (permalink)
Ken n/a posts	Re: Print problem with latest Windows Live Update? A truly elegant solution. "Gary VanderMolen" <gary@newsgroup> wrote in message news:Oo4fxmxXKHA.1232@newsgroup Quote: > Save a tree, don't print. Printing is obsolete. :-) > > -- > Gary VanderMolen, Microsoft MVP (Mail) > http://mvp.support.microsoft.com/def...le/vandermolen > > > "Ken" <krlorenz@newsgroup> wrote in message > news:12519A58-D364-4D12-B6D2-2FA81018D861@newsgroup Quote: >> Has anybody anywhere come up with a solution/explanation to this problem? >> Can someone tell me how to get the WL group to at least admit that I and >> a >> few others out there have a problem! Are there only a couple of us using >> WL? >> >> "Ken" <krlorenz@newsgroup> wrote in message >> news:897BE324-2E7A-49A8-96B5-FAEB74E4096E@newsgroup Quote: >>> I am running Vista Home Premium 64-bit and allowed MSFT to update >>> Windows >>> Live to the latest version (Build 14.0.8089.0726) on October 26th. I >>> also >>> updated the Canon MP620 print drivers to their lastest version which >>> supports W7 and Vista 64-bit. Now I noticed this morning that e-mails >>> printed from WL cut off about an inch of stuff in the right margin. >>> Internet Explorer 8 seems to print OK. I have seen postings on a >>> similar >>> problem with Hotmail e-mails being printed from WL but my e-mails are >>> coming from comcast. Help would be appreciated. >>
My System Specs

3 Weeks Ago	#20 (permalink)
Robert Aldwinckle n/a posts	Re: Print problem with latest Windows Live Update? "...winston" <winstonmvp@newsgroup> wrote in message news:eQ0741xXKHA.1232@newsgroup Quote: > I don't think the op can read his WLM emails in IE(unless he has a web based account) Use Forward as attachment; then drag the attachment to an open IE window. --- Quote: > > -- > ...winston > ms-mvp mail > > "Robert Aldwinckle" <robald@newsgroup> wrote in message news:OH9SSbwXKHA.844@newsgroup Quote: >> >> "Ken" <krlorenz@newsgroup> wrote in message news:12519A58-D364-4D12-B6D2-2FA81018D861@newsgroup Quote: >>> Has anybody anywhere come up with a solution/explanation to this problem? >> >> It doesn't happen if you print using IE. >> So it's pretty easy to work around. ....
My System Specs

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