I am getting the exact same message with Windows 7. Live Mail worked up
until this week, unsure why database is now orphaned, or mis-linked, but
multiple complete (deleted registry entries too) uninstalls and reinstalls
have not resolved the problem....getting very frustrated to access Windows
Live Mail client, without using Internet Explorer. Suggestions out there?



"allendick" wrote:

> Using Windows XP Pro. All up to date. Older Toshiba laptop. 1.5GB.
> Lots of HD room.
>
> The problem appeared immediately after updating Messenger in response
> to a pop up prompt that a new version was available.
>
> After the problem appearwed, I ran a repair first from Add and Remove,
> but it completed with reports of failure on several WL components. I
> therefore uninstalled and reinstalled WLM and got an "All Good", but
> there is no change in what happens when trying to start WLM.
>
> We would like to recover the message store, which appears intact, but
> have no clue how to proceed.
>
> Details are below. (
>
> TIA.
> ---
> When starting WLM the splash screen appears and then and a message
> pops up:
>
> "Recovering Windows Live Mail database..."
>
> After a few moment, that closes and this message appears:
>
> "Windows Live Mail could not be started. The application was unable
> to open the windows Live message store. Windows Live Mail was unable
> to locate its message database. If you have moved the database files
> to a new location, click OK to reset the database path to that
> location. Otherwise click Cancel to proceed, any exiasting messages
> will be available under Orphaned Accounts (0x00000000.2)"
>
> Clicking either OK or Cancel results in the following message:
>
> "Windows Live Mail could not be started. The application was unable
> to open the WLM message store. Your computer may be out of memory or
> your disk is full. (0x8000FFFF,1400)"
>
> Closing the box causes WLM to close and the process ends.
>
> A search for the message store finds 1.7 Gb at
>
> C:\Documents and Settings\Ellen\Local Settings\Application Data
> \Microsoft\Windows Live Mail
>
> Containing the following (Partial listing. Full listing on request if
> relevant)...
>
> WindowsLiveMail.log
> sqmnoopt00.sqm
> SAS.Rule
> oeold.xml
> oeconfig.xml
> Mail.pat
> edb00569.log
> edb00569.log
> edb0056B.log
> edb0056A.log
> account{F7983383-65A0-463F-8DB8-ECF86249C5F5}.oeaccount
> account{4DAB2FC6-00F4-43F6-8D5B-4810E39209C5}.oeaccount
>
> .... Many more folders incl Backup
>
> and several like
>
> 2009-11-09-232411
>
> All empty except the above
>
> "Backup" contains folders named "new" with numbers up to (9)
>
> ---
>
> The Event Viewer gives the following message:
>
> "wlmail (1512) WindowsLiveMail4: Error -1811 (0xfffff8ed) occurred
> while opening logfile C:\Documents and Settings\Ellen\Local Settings
> \Application Data\Microsoft\Windows Live Mail\edb.log.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp."
>
> Following that link gets this message:
>
> "Details
> ID:
> 455
> Source:
> ESENT
>
> We're sorry
> There is no additional information about this issue in the Error and
> Event Log Messages or Knowledge Base databases at this time. You can
> use the links in the Support area to determine whether any additional
> information might be available elsewhere.
>
> Thank you for searching on this message; your search helps us identify
> those areas for which we need to provide more information.
>
> Currently there are no Microsoft Knowledge Base articles available for
> this specific error or event message. For information about other
> support options you can use to find answers online, see
> http://support.microsoft.com/default.aspx."
> .
>

It would appear that the WLMail Message Store has become corrupted.

I suggest that you try replacing the WLMail Message Store as follows:

Rename the WLMail Message Store* by adding "(old)" to the name.
Then restart WLMail
The Message Store is recreated at this point, and WLMail should start properly
Then import or recreate your accounts**
Then import your messages from the old Message Store***

*WLMail's Message Store is a directory named 'Windows Live Mail'. The path to the Message Store, in its default location involves a hidden folder, so ensure that "Show hidden files and folders" is checked under Folder Options in Windows Explorer. To find the location of your message store, go to Tools->Options...->Advanced [tab]->Maintenance->Store Folder.

The default Message Store locations are:

Vista & 7:
%localappdata%\Microsoft\Windows Live Mail
(C:\Users\[UserName]\AppData\Local\Microsoft\Windows Live Mail)

XP:
%userprofile%\Local Settings\Application Data\Microsoft\Windows Live Mail
(C:\Documents and Settings\[UserName]\Local Settings\Application Data\Microsoft\Windows Live Mail)

**If you do not have backup exports of your e-mail accounts, and cannot start WLMail to create them (and for some reason would prefer not to recreate them), you can manually install them into the WLMail Message Store as follows:

An account can be created in WLMail by placing an .oeaccount file (copied from the old Message Store account sub-folder) directly within the Root of the newly created WLMail Message Store*.

When restarted, WLMail will create the folder structure for that account and place the .oeaccount file within that folder structure, and the account will appear in WLMail. All old e-mail accounts can be reinstalled at the same time using this method.

All messages in the server's Inbox may be re-downloaded.

Whilst the same can be done with News accounts, a bug may be introduced into News Rules, so I don't recommend it (although there is a workaround).

***Messages can be imported directly from your old renamed Message Store by dragging them onto the WLMail interface, or by using the File->Import->Messages...->Windows Live Mail option and pointing it to your old renamed Message Store folder.

--
Peter.R
(Windows Live Mail 2009 14.0.8089.726 on Vista Home Premium)
"There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare


"Groovekids" <Groovekids@newsgroup> wrote in message news:B083D6F3-E784-447D-B69A-B70654849813@newsgroup

>
> I am getting the exact same message with Windows 7. Live Mail worked up until this week, unsure why database is now orphaned, or mis-linked, but multiple complete (deleted registry entries too) uninstalls and reinstalls have not resolved the problem....getting very frustrated to access Windows Live Mail client, without using Internet Explorer. Suggestions out there?
>
> "allendick" wrote:

>>
>> Using Windows XP Pro. All up to date. Older Toshiba laptop. 1.5GB.
>> Lots of HD room.
>>
>> The problem appeared immediately after updating Messenger in response to a pop up prompt that a new version was available.
>>
>> After the problem appearwed, I ran a repair first from Add and Remove, but it completed with reports of failure on several WL components. I therefore uninstalled and reinstalled WLM and got an "All Good", but there is no change in what happens when trying to start WLM.
>>
>> We would like to recover the message store, which appears intact, but have no clue how to proceed.
>>
>> Details are below. (
>>
>> TIA.
>> ---
>> When starting WLM the splash screen appears and then and a message
>> pops up:
>>
>> "Recovering Windows Live Mail database..."
>>
>> After a few moment, that closes and this message appears:
>>
>> "Windows Live Mail could not be started. The application was unable to open the windows Live message store. Windows Live Mail was unable to locate its message database. If you have moved the database files to a new location, click OK to reset the database path to that location. Otherwise click Cancel to proceed, any exiasting messages will be available under Orphaned Accounts (0x00000000.2)"
>>
>> Clicking either OK or Cancel results in the following message:
>>
>> "Windows Live Mail could not be started. The application was unable to open the WLM message store. Your computer may be out of memory or your disk is full. (0x8000FFFF,1400)"
>>
>> Closing the box causes WLM to close and the process ends.
>>
>> A search for the message store finds 1.7 Gb at
>>
>> C:\Documents and Settings\Ellen\Local Settings\Application Data\Microsoft\Windows Live Mail
>>
>> Containing the following (Partial listing. Full listing on request if relevant)...
>>
>> WindowsLiveMail.log
>> sqmnoopt00.sqm
>> SAS.Rule
>> oeold.xml
>> oeconfig.xml
>> Mail.pat
>> edb00569.log
>> edb00569.log
>> edb0056B.log
>> edb0056A.log
>> account{F7983383-65A0-463F-8DB8-ECF86249C5F5}.oeaccount
>> account{4DAB2FC6-00F4-43F6-8D5B-4810E39209C5}.oeaccount
>>
>> .... Many more folders incl Backup
>>
>> and several like
>>
>> 2009-11-09-232411
>>
>> All empty except the above
>>
>> "Backup" contains folders named "new" with numbers up to (9)
>>
>> ---
>>
>> The Event Viewer gives the following message:
>>
>> "wlmail (1512) WindowsLiveMail4: Error -1811 (0xfffff8ed) occurred while opening logfile C:\Documents and Settings\Ellen\Local Settings\Application Data\Microsoft\Windows Live Mail\edb.log.
>>
>> For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp."
>>
>> Following that link gets this message:
>>
>> "Details
>> ID:
>> 455
>> Source:
>> ESENT
>>
>> We're sorry
>> There is no additional information about this issue in the Error and Event Log Messages or Knowledge Base databases at this time. You can use the links in the Support area to determine whether any additional information might be available elsewhere.
>>
>> Thank you for searching on this message; your search helps us identify those areas for which we need to provide more information.
>>
>> Currently there are no Microsoft Knowledge Base articles available for this specific error or event message. For information about other support options you can use to find answers online, see http://support.microsoft.com/default.aspx."