Windows Vista Forums

Solved Problem with Purging Folders
  1. #1


    JoeyC2 Guest

    Solved Problem with Purging Folders

    I use WL Mail to access my AOL mail accounts (IMAP setting). Upon closing WL
    Mail every time, a box would pop up saying it was Purging folders, and 30
    seconds later an error message would say it could not since the server
    disconnected prior to finishing the task. Thanks to help from a number of
    folks in here, I was able to solve the problem.

    Here were Winston's comments that fixed the problem for me:
    "Configuration settings for 'purging' messages associated with an IMAP
    account can be found in WLM on its 'Maintenance' tab
    - Tools/Options/Advanced/Maintenance
    What are your settings for both 'Purge' items (Deleted messages and
    Newsgroup) ? Consider unchecking both

    Uncheck 'Use Deleted Items folder on for IMAP accounts
    (Tools/Options/Advanced) -this option has been know to interfere with 'Purge'
    for AOL accounts

    Set the counter to 1 (Tools/Options/Advanced/Maintenance tab) - Compact the
    database on Shutdown. (Be certain to click APPLY prior to clicking OK.)
    Ensure you are in Mail mode, then exit by File/Work Offline/File/Exit. WLM
    should prompt to compact..agree to it and do not interrupt it. Once done,
    open WLM, File/Work Online and retest."



    (Make sure to reset the counter -- default setting is 100.) After
    completing these steps, I no longer get the Purging folders task, or the
    error message! After downloading an updated version of WL Mail, make certain
    the "Use deleted items folder for IMAP accounts" is still unchecked. I did
    an update, and by default, it put a check mark in there again.

      My System SpecsSystem Spec

  2. #2


    ...winston Guest

    Re: Solved Problem with Purging Folders

    JoeyC2,
    Glad you got it resolved.

    --
    ...winston
    ms-mvp mail

    "JoeyC2" <JoeyC2@newsgroup> wrote in message news:016B0D44-3C58-4BDD-8D17-E1CF605883D0@newsgroup

    > I use WL Mail to access my AOL mail accounts (IMAP setting). Upon closing WL
    > Mail every time, a box would pop up saying it was Purging folders, and 30
    > seconds later an error message would say it could not since the server
    > disconnected prior to finishing the task. Thanks to help from a number of
    > folks in here, I was able to solve the problem.
    >
    > Here were Winston's comments that fixed the problem for me:
    > "Configuration settings for 'purging' messages associated with an IMAP
    > account can be found in WLM on its 'Maintenance' tab
    > - Tools/Options/Advanced/Maintenance
    > What are your settings for both 'Purge' items (Deleted messages and
    > Newsgroup) ? Consider unchecking both
    >
    > Uncheck 'Use Deleted Items folder on for IMAP accounts
    > (Tools/Options/Advanced) -this option has been know to interfere with 'Purge'
    > for AOL accounts
    >
    > Set the counter to 1 (Tools/Options/Advanced/Maintenance tab) - Compact the
    > database on Shutdown. (Be certain to click APPLY prior to clicking OK.)
    > Ensure you are in Mail mode, then exit by File/Work Offline/File/Exit. WLM
    > should prompt to compact..agree to it and do not interrupt it. Once done,
    > open WLM, File/Work Online and retest."
    >
    > (Make sure to reset the counter -- default setting is 100.) After
    > completing these steps, I no longer get the Purging folders task, or the
    > error message! After downloading an updated version of WL Mail, make certain
    > the "Use deleted items folder for IMAP accounts" is still unchecked. I did
    > an update, and by default, it put a check mark in there again.

      My System SpecsSystem Spec

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