Cannot send email; error 0x800CCCOE.



WLM windows7 home Using Comcast

Have you checked the Comcast website for the correct email settings? You
have not posted the entire error message for proper analysis. Please copy
and paste the complete message into this thread.


"someone" <irvingr5@newsgroup> wrote in message
news:2650B7C7-A12B-420A-B0A2-398D3B9C4FAE@newsgroup

> Cannot send email; error 0x800CCCOE.
>
> WLM windows7 home Using Comcast

"The connection to the server has failed.

Subject 'Luann'
Server: 'smtp.comcast.net'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: SMTP
Port: 25
Secure(SSL): No
Socket Error: 10060"

I have been sending mail OK until last night. When I, again, was unable to
send, I called Comcast and got a "technician" who spoke while she chewed
gum. She said I had to change my password. I told her I was able to
receive mail and accessed My Comcast on the web using my password, but she
said it wasn't working. So, she gave me a new one, which was no help, so I
switched back to the password I had and told her I'm switching back. Then
she attempted to transfer me, but gave me the commercial section. That
section attempted to transfer me again, but I got cut off. I tried calling
Comcast again, but was again cut off. So, I've given up any hope of
getting relief through phone calls. The Comcast website for help was
useless.

"slk759" <slk759@newsgroup> wrote in message
news:OH0P4m0rKHA.5936@newsgroup

> Have you checked the Comcast website for the correct email settings? You
> have not posted the entire error message for proper analysis. Please copy
> and paste the complete message into this thread.
>
>
> "someone" <irvingr5@newsgroup> wrote in message
> news:2650B7C7-A12B-420A-B0A2-398D3B9C4FAE@newsgroup

>> Cannot send email; error 0x800CCCOE.
>>
>> WLM windows7 home Using Comcast

>

I've been able to send email here at microsoft.public.windows, but not
through the "mail." "News" is OK. I also used the web to send the email I
wanted to send, and it appears it was sent OK.

"someone" <irvingr5@newsgroup> wrote in message
news:A59C85AC-8FD9-4571-BDC7-8D12162AE5BC@newsgroup

>
>
> "The connection to the server has failed.
>
> Subject 'Luann'
> Server: 'smtp.comcast.net'
> Windows Live Mail Error ID: 0x800CCC0E
> Protocol: SMTP
> Port: 25
> Secure(SSL): No
> Socket Error: 10060"
>
> I have been sending mail OK until last night. When I, again, was unable
> to send, I called Comcast and got a "technician" who spoke while she
> chewed gum. She said I had to change my password. I told her I was able
> to receive mail and accessed My Comcast on the web using my password, but
> she said it wasn't working. So, she gave me a new one, which was no help,
> so I switched back to the password I had and told her I'm switching back.
> Then she attempted to transfer me, but gave me the commercial section.
> That section attempted to transfer me again, but I got cut off. I tried
> calling Comcast again, but was again cut off. So, I've given up any hope
> of getting relief through phone calls. The Comcast website for help was
> useless.
>
> "slk759" <slk759@newsgroup> wrote in message
> news:OH0P4m0rKHA.5936@newsgroup

>> Have you checked the Comcast website for the correct email settings? You
>> have not posted the entire error message for proper analysis. Please
>> copy and paste the complete message into this thread.
>>
>>
>> "someone" <irvingr5@newsgroup> wrote in message
>> news:2650B7C7-A12B-420A-B0A2-398D3B9C4FAE@newsgroup

>>> Cannot send email; error 0x800CCCOE.
>>>
>>> WLM windows7 home Using Comcast

>>

On your account setup - Servers tab, enter a check in the box "My server
requires authentication". Also, on the Advance tab, the SMTP port should be
587. Post back any other error message you may get after making these
changes.


"someone" <irvingr5@newsgroup> wrote in message
news:A59C85AC-8FD9-4571-BDC7-8D12162AE5BC@newsgroup

>
>
> "The connection to the server has failed.
>
> Subject 'Luann'
> Server: 'smtp.comcast.net'
> Windows Live Mail Error ID: 0x800CCC0E
> Protocol: SMTP
> Port: 25
> Secure(SSL): No
> Socket Error: 10060"
>
> I have been sending mail OK until last night. When I, again, was unable
> to send, I called Comcast and got a "technician" who spoke while she
> chewed gum. She said I had to change my password. I told her I was able
> to receive mail and accessed My Comcast on the web using my password, but
> she said it wasn't working. So, she gave me a new one, which was no help,
> so I switched back to the password I had and told her I'm switching back.
> Then she attempted to transfer me, but gave me the commercial section.
> That section attempted to transfer me again, but I got cut off. I tried
> calling Comcast again, but was again cut off. So, I've given up any hope
> of getting relief through phone calls. The Comcast website for help was
> useless.
>
> "slk759" <slk759@newsgroup> wrote in message
> news:OH0P4m0rKHA.5936@newsgroup

>> Have you checked the Comcast website for the correct email settings? You
>> have not posted the entire error message for proper analysis. Please
>> copy and paste the complete message into this thread.
>>
>>
>> "someone" <irvingr5@newsgroup> wrote in message
>> news:2650B7C7-A12B-420A-B0A2-398D3B9C4FAE@newsgroup

>>> Cannot send email; error 0x800CCCOE.
>>>
>>> WLM windows7 home Using Comcast

>>

Thanks very much slk759. The server's tab did have the check mark, but the
port was 25. I don't know how it was changed to 25. I have been unable to
send email only since yesterday, so it must have been correct before
yesterday.

Now, that the Comcast "technician" changed my password, I want my old
password back. How do I do that?

"slk759" <slk759@newsgroup> wrote in message
news:OxA#UM1rKHA.4304@newsgroup

> On your account setup - Servers tab, enter a check in the box "My server
> requires authentication". Also, on the Advance tab, the SMTP port should
> be 587. Post back any other error message you may get after making these
> changes.
>
>
> "someone" <irvingr5@newsgroup> wrote in message
> news:A59C85AC-8FD9-4571-BDC7-8D12162AE5BC@newsgroup

>>
>>
>> "The connection to the server has failed.
>>
>> Subject 'Luann'
>> Server: 'smtp.comcast.net'
>> Windows Live Mail Error ID: 0x800CCC0E
>> Protocol: SMTP
>> Port: 25
>> Secure(SSL): No
>> Socket Error: 10060"
>>
>> I have been sending mail OK until last night. When I, again, was unable
>> to send, I called Comcast and got a "technician" who spoke while she
>> chewed gum. She said I had to change my password. I told her I was able
>> to receive mail and accessed My Comcast on the web using my password, but
>> she said it wasn't working. So, she gave me a new one, which was no
>> help, so I switched back to the password I had and told her I'm switching
>> back. Then she attempted to transfer me, but gave me the commercial
>> section. That section attempted to transfer me again, but I got cut off.
>> I tried calling Comcast again, but was again cut off. So, I've given up
>> any hope of getting relief through phone calls. The Comcast website for
>> help was useless.
>>
>> "slk759" <slk759@newsgroup> wrote in message
>> news:OH0P4m0rKHA.5936@newsgroup

>>> Have you checked the Comcast website for the correct email settings?
>>> You have not posted the entire error message for proper analysis.
>>> Please copy and paste the complete message into this thread.
>>>
>>>
>>> "someone" <irvingr5@newsgroup> wrote in message
>>> news:2650B7C7-A12B-420A-B0A2-398D3B9C4FAE@newsgroup
>>>> Cannot send email; error 0x800CCCOE.
>>>>
>>>> WLM windows7 home Using Comcast
>>>

Call Comcast back about the password.

Your settings were correct. Comcast started blocking Port 25 more than a
year ago, but they are implementing it slowly around their communications
arena. It just happened to catch up with you now.
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"someone" <irvingr5@newsgroup> wrote in message
news:C368400D-4D01-43A6-BC57-6A76C42C7850@newsgroup

> Thanks very much slk759. The server's tab did have the check mark, but
> the port was 25. I don't know how it was changed to 25. I have been
> unable to send email only since yesterday, so it must have been correct
> before yesterday.
>
> Now, that the Comcast "technician" changed my password, I want my old
> password back. How do I do that?
>
> "slk759" <slk759@newsgroup> wrote in message
> news:OxA#UM1rKHA.4304@newsgroup

>> On your account setup - Servers tab, enter a check in the box "My
>> server requires authentication". Also, on the Advance tab, the SMTP
>> port should be 587. Post back any other error message you may get
>> after making these changes.
>>
>>
>> "someone" <irvingr5@newsgroup> wrote in message
>> news:A59C85AC-8FD9-4571-BDC7-8D12162AE5BC@newsgroup

>>>
>>>
>>> "The connection to the server has failed.
>>>
>>> Subject 'Luann'
>>> Server: 'smtp.comcast.net'
>>> Windows Live Mail Error ID: 0x800CCC0E
>>> Protocol: SMTP
>>> Port: 25
>>> Secure(SSL): No
>>> Socket Error: 10060"
>>>
>>> I have been sending mail OK until last night. When I, again, was
>>> unable to send, I called Comcast and got a "technician" who spoke
>>> while she chewed gum. She said I had to change my password. I told
>>> her I was able to receive mail and accessed My Comcast on the web
>>> using my password, but she said it wasn't working. So, she gave me a
>>> new one, which was no help, so I switched back to the password I had
>>> and told her I'm switching back. Then she attempted to transfer me,
>>> but gave me the commercial section. That section attempted to transfer
>>> me again, but I got cut off. I tried calling Comcast again, but was
>>> again cut off. So, I've given up any hope of getting relief through
>>> phone calls. The Comcast website for help was useless.
>>>
>>> "slk759" <slk759@newsgroup> wrote in message
>>> news:OH0P4m0rKHA.5936@newsgroup
>>>> Have you checked the Comcast website for the correct email settings?
>>>> You have not posted the entire error message for proper analysis.
>>>> Please copy and paste the complete message into this thread.
>>>>
>>>>
>>>> "someone" <irvingr5@newsgroup> wrote in message
>>>> news:2650B7C7-A12B-420A-B0A2-398D3B9C4FAE@newsgroup
>>>>> Cannot send email; error 0x800CCCOE.
>>>>>
>>>>> WLM windows7 home Using Comcast
>>>>

Thanks, Bruce. Rather than call Comcast again, I'll live with my new
password. It's strange that since Comcast has been blocking Port 25 for a
year none of their technicians seem to know that.

"Bruce Hagen" <BRH@newsgroup> wrote in message
news:uk00Rm3rKHA.3536@newsgroup

> Call Comcast back about the password.
>
> Your settings were correct. Comcast started blocking Port 25 more than a
> year ago, but they are implementing it slowly around their communications
> arena. It just happened to catch up with you now.
> --
> Bruce Hagen
> MS-MVP [Mail]
> Imperial Beach, CA
>
>
> "someone" <irvingr5@newsgroup> wrote in message
> news:C368400D-4D01-43A6-BC57-6A76C42C7850@newsgroup

>> Thanks very much slk759. The server's tab did have the check mark, but
>> the port was 25. I don't know how it was changed to 25. I have been
>> unable to send email only since yesterday, so it must have been correct
>> before yesterday.
>>
>> Now, that the Comcast "technician" changed my password, I want my old
>> password back. How do I do that?
>>
>> "slk759" <slk759@newsgroup> wrote in message
>> news:OxA#UM1rKHA.4304@newsgroup

>>> On your account setup - Servers tab, enter a check in the box "My server
>>> requires authentication". Also, on the Advance tab, the SMTP port
>>> should be 587. Post back any other error message you may get after
>>> making these changes.
>>>
>>>
>>> "someone" <irvingr5@newsgroup> wrote in message
>>> news:A59C85AC-8FD9-4571-BDC7-8D12162AE5BC@newsgroup
>>>>
>>>>
>>>> "The connection to the server has failed.
>>>>
>>>> Subject 'Luann'
>>>> Server: 'smtp.comcast.net'
>>>> Windows Live Mail Error ID: 0x800CCC0E
>>>> Protocol: SMTP
>>>> Port: 25
>>>> Secure(SSL): No
>>>> Socket Error: 10060"
>>>>
>>>> I have been sending mail OK until last night. When I, again, was
>>>> unable to send, I called Comcast and got a "technician" who spoke while
>>>> she chewed gum. She said I had to change my password. I told her I
>>>> was able to receive mail and accessed My Comcast on the web using my
>>>> password, but she said it wasn't working. So, she gave me a new one,
>>>> which was no help, so I switched back to the password I had and told
>>>> her I'm switching back. Then she attempted to transfer me, but gave me
>>>> the commercial section. That section attempted to transfer me again,
>>>> but I got cut off. I tried calling Comcast again, but was again cut
>>>> off. So, I've given up any hope of getting relief through phone calls.
>>>> The Comcast website for help was useless.
>>>>
>>>> "slk759" <slk759@newsgroup> wrote in message
>>>> news:OH0P4m0rKHA.5936@newsgroup
>>>>> Have you checked the Comcast website for the correct email settings?
>>>>> You have not posted the entire error message for proper analysis.
>>>>> Please copy and paste the complete message into this thread.
>>>>>
>>>>>
>>>>> "someone" <irvingr5@newsgroup> wrote in message
>>>>> news:2650B7C7-A12B-420A-B0A2-398D3B9C4FAE@newsgroup
>>>>>> Cannot send email; error 0x800CCCOE.
>>>>>>
>>>>>> WLM windows7 home Using Comcast
>>>>>

>

Happy to have helped !!


"someone" <irvingr5@newsgroup> wrote in message
news:C368400D-4D01-43A6-BC57-6A76C42C7850@newsgroup

> Thanks very much slk759. The server's tab did have the check mark, but
> the port was 25. I don't know how it was changed to 25. I have been
> unable to send email only since yesterday, so it must have been correct
> before yesterday.
>
> Now, that the Comcast "technician" changed my password, I want my old
> password back. How do I do that?
>
> "slk759" <slk759@newsgroup> wrote in message
> news:OxA#UM1rKHA.4304@newsgroup

>> On your account setup - Servers tab, enter a check in the box "My server
>> requires authentication". Also, on the Advance tab, the SMTP port should
>> be 587. Post back any other error message you may get after making these
>> changes.
>>
>>
>> "someone" <irvingr5@newsgroup> wrote in message
>> news:A59C85AC-8FD9-4571-BDC7-8D12162AE5BC@newsgroup

>>>
>>>
>>> "The connection to the server has failed.
>>>
>>> Subject 'Luann'
>>> Server: 'smtp.comcast.net'
>>> Windows Live Mail Error ID: 0x800CCC0E
>>> Protocol: SMTP
>>> Port: 25
>>> Secure(SSL): No
>>> Socket Error: 10060"
>>>
>>> I have been sending mail OK until last night. When I, again, was unable
>>> to send, I called Comcast and got a "technician" who spoke while she
>>> chewed gum. She said I had to change my password. I told her I was
>>> able to receive mail and accessed My Comcast on the web using my
>>> password, but she said it wasn't working. So, she gave me a new one,
>>> which was no help, so I switched back to the password I had and told her
>>> I'm switching back. Then she attempted to transfer me, but gave me the
>>> commercial section. That section attempted to transfer me again, but I
>>> got cut off. I tried calling Comcast again, but was again cut off. So,
>>> I've given up any hope of getting relief through phone calls. The
>>> Comcast website for help was useless.
>>>
>>> "slk759" <slk759@newsgroup> wrote in message
>>> news:OH0P4m0rKHA.5936@newsgroup
>>>> Have you checked the Comcast website for the correct email settings?
>>>> You have not posted the entire error message for proper analysis.
>>>> Please copy and paste the complete message into this thread.
>>>>
>>>>
>>>> "someone" <irvingr5@newsgroup> wrote in message
>>>> news:2650B7C7-A12B-420A-B0A2-398D3B9C4FAE@newsgroup
>>>>> Cannot send email; error 0x800CCCOE.
>>>>>
>>>>> WLM windows7 home Using Comcast
>>>>

Doesn't Comcast have a way to change your password?
somewhere in the 'your account' section of the web site, maybe.

OTOH some sites will not let you reuse a password, or have beefed up their
security requirements for p/w strength. But there's probably a suitable
variation of what you actually want that would work for you (i.e. stick in
your head).

Actually you don't want to keep a password that some tech gave you any
longer than necessary.
bj

"someone" <irvingr5@newsgroup> wrote in message
news:87F4F684-5BC4-4CBC-B49E-74484325E7D1@newsgroup

> Thanks, Bruce. Rather than call Comcast again, I'll live with my new
> password. It's strange that since Comcast has been blocking Port 25 for a
> year none of their technicians seem to know that.
>
> "Bruce Hagen" <BRH@newsgroup> wrote in message
> news:uk00Rm3rKHA.3536@newsgroup

>> Call Comcast back about the password.
>>
>> Your settings were correct. Comcast started blocking Port 25 more than a
>> year ago, but they are implementing it slowly around their communications
>> arena. It just happened to catch up with you now.
>> --
>> Bruce Hagen
>> MS-MVP [Mail]
>> Imperial Beach, CA
>>
>>
>> "someone" <irvingr5@newsgroup> wrote in message
>> news:C368400D-4D01-43A6-BC57-6A76C42C7850@newsgroup

>>> Thanks very much slk759. The server's tab did have the check mark, but
>>> the port was 25. I don't know how it was changed to 25. I have been
>>> unable to send email only since yesterday, so it must have been correct
>>> before yesterday.
>>>
>>> Now, that the Comcast "technician" changed my password, I want my old
>>> password back. How do I do that?
>>>