When I close WL Mail, 90% of the time I get an error message similar to this
one:
Unable to send or receive messages for the Aol account. Header download for
the 'Apple Mail To Do' folder did not complete. Your server has unexpectedly
terminated the connection. Possible causes for this include server problems,
network problems, or a long period of inactivity.

Server Response:
Server: 'imap.aol.com'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: IMAP
Port: 143
Secure(SSL): No



The only difference I see in such messages is the name of the folder that
did not complete--frequently it is the Sent folder. Any idea how to fix
this?

Are you shutting down WLM prior to it completing a sync or send/receive ?
- if so, don't
Is your AV client scanning outgoing mail ?
- if so, disable all email scanning in your AV client


--
...winston
ms-mvp mail

"Joe Conroy" <BBRNR@newsgroup> wrote in message news:ug8cqQEtKHA.5036@newsgroup

> When I close WL Mail, 90% of the time I get an error message similar to this
> one:
> Unable to send or receive messages for the Aol account. Header download for
> the 'Apple Mail To Do' folder did not complete. Your server has unexpectedly
> terminated the connection. Possible causes for this include server problems,
> network problems, or a long period of inactivity.
>
> Server Response:
> Server: 'imap.aol.com'
> Windows Live Mail Error ID: 0x800CCC0F
> Protocol: IMAP
> Port: 143
> Secure(SSL): No
>
> The only difference I see in such messages is the name of the folder that
> did not complete--frequently it is the Sent folder. Any idea how to fix
> this?
>

No, I am not shutting it down early. As I opened Mail to read your reply I
got a similar message. I have disabled the scanning of outgoing mail, but am
still getting the message.

I see that two more people, including one just moments ago, have posted the
exact same problem. There is something inherently messed up in Windows Live
Mail. I have used several other email programs on my other two computers,
and have never had an issue.

"...winston" wrote:

> Are you shutting down WLM prior to it completing a sync or send/receive ?
> - if so, don't
> Is your AV client scanning outgoing mail ?
> - if so, disable all email scanning in your AV client
>
>
> --
> ...winston
> ms-mvp mail
>
> "Joe Conroy" <BBRNR@newsgroup> wrote in message news:ug8cqQEtKHA.5036@newsgroup

> > When I close WL Mail, 90% of the time I get an error message similar to this
> > one:
> > Unable to send or receive messages for the Aol account. Header download for
> > the 'Apple Mail To Do' folder did not complete. Your server has unexpectedly
> > terminated the connection. Possible causes for this include server problems,
> > network problems, or a long period of inactivity.
> >
> > Server Response:
> > Server: 'imap.aol.com'
> > Windows Live Mail Error ID: 0x800CCC0F
> > Protocol: IMAP
> > Port: 143
> > Secure(SSL): No
> >
> > The only difference I see in such messages is the name of the folder that
> > did not complete--frequently it is the Sent folder. Any idea how to fix
> > this?
> >

> .
>

You didn't answer the second question.

The error "unexpectedly terminated" is usually caused by inter-
ference from an antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off.
Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

--
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP Program: http://mvp.support.microsoft.com


"JoeyC2" <JoeyC2@newsgroup> wrote in message news:A8B87C91-4ABC-4AB4-B888-243E5EF99A39@newsgroup

> No, I am not shutting it down early. As I opened Mail to read your reply I
> got a similar message. I have disabled the scanning of outgoing mail, but am
> still getting the message.
>
> I see that two more people, including one just moments ago, have posted the
> exact same problem. There is something inherently messed up in Windows Live
> Mail. I have used several other email programs on my other two computers,
> and have never had an issue.
>
> "...winston" wrote:
>

>> Are you shutting down WLM prior to it completing a sync or send/receive ?
>> - if so, don't
>> Is your AV client scanning outgoing mail ?
>> - if so, disable all email scanning in your AV client
>>
>>
>> --
>> ...winston
>> ms-mvp mail
>>
>> "Joe Conroy" <BBRNR@newsgroup> wrote in message news:ug8cqQEtKHA.5036@newsgroup

>> > When I close WL Mail, 90% of the time I get an error message similar to this
>> > one:
>> > Unable to send or receive messages for the Aol account. Header download for
>> > the 'Apple Mail To Do' folder did not complete. Your server has unexpectedly
>> > terminated the connection. Possible causes for this include server problems,
>> > network problems, or a long period of inactivity.
>> >
>> > Server Response:
>> > Server: 'imap.aol.com'
>> > Windows Live Mail Error ID: 0x800CCC0F
>> > Protocol: IMAP
>> > Port: 143
>> > Secure(SSL): No
>> >
>> > The only difference I see in such messages is the name of the folder that
>> > did not complete--frequently it is the Sent folder. Any idea how to fix
>> > this?
>> >

>> .
>>

Thanks, but I did state that I have turned off the scanning of emails in my
anti-virus program, which is Norton Internet Security.
When I just opened email prior to getting in here, I got the message again,
and I was not even in the process of closing Windows Live Mail. All I did
was minimize it and I got this type of error message.

"Gary VanderMolen [MVP]" wrote:

> You didn't answer the second question.
>
> The error "unexpectedly terminated" is usually caused by inter-
> ference from an antivirus program. Which antivirus are you running?
> As a minimum, email scanning in the antivirus should be turned off.
> Email scanning in any antivirus should be disabled, for reasons
> explained here:
> http://thundercloud.net/infoave/tuto...ning/index.htm
>
> --
> Gary VanderMolen, Microsoft MVP (Mail)
> Microsoft MVP Program: http://mvp.support.microsoft.com
>
>
> "JoeyC2" <JoeyC2@newsgroup> wrote in message news:A8B87C91-4ABC-4AB4-B888-243E5EF99A39@newsgroup

> > No, I am not shutting it down early. As I opened Mail to read your reply I
> > got a similar message. I have disabled the scanning of outgoing mail, but am
> > still getting the message.
> >
> > I see that two more people, including one just moments ago, have posted the
> > exact same problem. There is something inherently messed up in Windows Live
> > Mail. I have used several other email programs on my other two computers,
> > and have never had an issue.
> >
> > "...winston" wrote:
> >

> >> Are you shutting down WLM prior to it completing a sync or send/receive ?
> >> - if so, don't
> >> Is your AV client scanning outgoing mail ?
> >> - if so, disable all email scanning in your AV client
> >>
> >>
> >> --
> >> ...winston
> >> ms-mvp mail
> >>
> >> "Joe Conroy" <BBRNR@newsgroup> wrote in message news:ug8cqQEtKHA.5036@newsgroup
> >> > When I close WL Mail, 90% of the time I get an error message similar to this
> >> > one:
> >> > Unable to send or receive messages for the Aol account. Header download for
> >> > the 'Apple Mail To Do' folder did not complete. Your server has unexpectedly
> >> > terminated the connection. Possible causes for this include server problems,
> >> > network problems, or a long period of inactivity.
> >> >
> >> > Server Response:
> >> > Server: 'imap.aol.com'
> >> > Windows Live Mail Error ID: 0x800CCC0F
> >> > Protocol: IMAP
> >> > Port: 143
> >> > Secure(SSL): No
> >> >
> >> > The only difference I see in such messages is the name of the folder that
> >> > did not complete--frequently it is the Sent folder. Any idea how to fix
> >> > this?
> >> >
> >> .
> >>

> .
>

Sorry, I am running Norton 360, to be precise.

"JoeyC2" wrote:

> Thanks, but I did state that I have turned off the scanning of emails in my
> anti-virus program, which is Norton Internet Security.
> When I just opened email prior to getting in here, I got the message again,
> and I was not even in the process of closing Windows Live Mail. All I did
> was minimize it and I got this type of error message.
>
> "Gary VanderMolen [MVP]" wrote:
>

> > You didn't answer the second question.
> >
> > The error "unexpectedly terminated" is usually caused by inter-
> > ference from an antivirus program. Which antivirus are you running?
> > As a minimum, email scanning in the antivirus should be turned off.
> > Email scanning in any antivirus should be disabled, for reasons
> > explained here:
> > http://thundercloud.net/infoave/tuto...ning/index.htm
> >
> > --
> > Gary VanderMolen, Microsoft MVP (Mail)
> > Microsoft MVP Program: http://mvp.support.microsoft.com
> >
> >
> > "JoeyC2" <JoeyC2@newsgroup> wrote in message news:A8B87C91-4ABC-4AB4-B888-243E5EF99A39@newsgroup

> > > No, I am not shutting it down early. As I opened Mail to read your reply I
> > > got a similar message. I have disabled the scanning of outgoing mail, but am
> > > still getting the message.
> > >
> > > I see that two more people, including one just moments ago, have posted the
> > > exact same problem. There is something inherently messed up in Windows Live
> > > Mail. I have used several other email programs on my other two computers,
> > > and have never had an issue.
> > >
> > > "...winston" wrote:
> > >
> > >> Are you shutting down WLM prior to it completing a sync or send/receive ?
> > >> - if so, don't
> > >> Is your AV client scanning outgoing mail ?
> > >> - if so, disable all email scanning in your AV client
> > >>
> > >>
> > >> --
> > >> ...winston
> > >> ms-mvp mail
> > >>
> > >> "Joe Conroy" <BBRNR@newsgroup> wrote in message news:ug8cqQEtKHA.5036@newsgroup
> > >> > When I close WL Mail, 90% of the time I get an error message similar to this
> > >> > one:
> > >> > Unable to send or receive messages for the Aol account. Header download for
> > >> > the 'Apple Mail To Do' folder did not complete. Your server has unexpectedly
> > >> > terminated the connection. Possible causes for this include server problems,
> > >> > network problems, or a long period of inactivity.
> > >> >
> > >> > Server Response:
> > >> > Server: 'imap.aol.com'
> > >> > Windows Live Mail Error ID: 0x800CCC0F
> > >> > Protocol: IMAP
> > >> > Port: 143
> > >> > Secure(SSL): No
> > >> >
> > >> > The only difference I see in such messages is the name of the folder that
> > >> > did not complete--frequently it is the Sent folder. Any idea how to fix
> > >> > this?
> > >> >
> > >> .
> > >>

> > .
> >

I'm not aware of any other cause for that particular problem.
Norton security products are among the top three troublemakers for
Microsoft mail clients. Sometimes the security program needs to be
uninstalled, then custom reinstalled without the mail checking module.

--
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP Program: http://mvp.support.microsoft.com


"JoeyC2" <JoeyC2@newsgroup> wrote in message news:0B85C253-51CE-487C-97D3-244EAEF914BC@newsgroup

> Sorry, I am running Norton 360, to be precise.
>
> "JoeyC2" wrote:
>

>> Thanks, but I did state that I have turned off the scanning of emails in my
>> anti-virus program, which is Norton Internet Security.
>> When I just opened email prior to getting in here, I got the message again,
>> and I was not even in the process of closing Windows Live Mail. All I did
>> was minimize it and I got this type of error message.
>>
>> "Gary VanderMolen [MVP]" wrote:
>>

>> > You didn't answer the second question.
>> >
>> > The error "unexpectedly terminated" is usually caused by inter-
>> > ference from an antivirus program. Which antivirus are you running?
>> > As a minimum, email scanning in the antivirus should be turned off.
>> > Email scanning in any antivirus should be disabled, for reasons
>> > explained here:
>> > http://thundercloud.net/infoave/tuto...ning/index.htm
>> >
>> > --
>> > Gary VanderMolen, Microsoft MVP (Mail)
>> > Microsoft MVP Program: http://mvp.support.microsoft.com
>> >
>> >
>> > "JoeyC2" <JoeyC2@newsgroup> wrote in message news:A8B87C91-4ABC-4AB4-B888-243E5EF99A39@newsgroup
>> > > No, I am not shutting it down early. As I opened Mail to read your reply I
>> > > got a similar message. I have disabled the scanning of outgoing mail, but am
>> > > still getting the message.
>> > >
>> > > I see that two more people, including one just moments ago, have posted the
>> > > exact same problem. There is something inherently messed up in Windows Live
>> > > Mail. I have used several other email programs on my other two computers,
>> > > and have never had an issue.
>> > >
>> > > "...winston" wrote:
>> > >
>> > >> Are you shutting down WLM prior to it completing a sync or send/receive ?
>> > >> - if so, don't
>> > >> Is your AV client scanning outgoing mail ?
>> > >> - if so, disable all email scanning in your AV client
>> > >>
>> > >>
>> > >> --
>> > >> ...winston
>> > >> ms-mvp mail
>> > >>
>> > >> "Joe Conroy" <BBRNR@newsgroup> wrote in message news:ug8cqQEtKHA.5036@newsgroup
>> > >> > When I close WL Mail, 90% of the time I get an error message similar to this
>> > >> > one:
>> > >> > Unable to send or receive messages for the Aol account. Header download for
>> > >> > the 'Apple Mail To Do' folder did not complete. Your server has unexpectedly
>> > >> > terminated the connection. Possible causes for this include server problems,
>> > >> > network problems, or a long period of inactivity.
>> > >> >
>> > >> > Server Response:
>> > >> > Server: 'imap.aol.com'
>> > >> > Windows Live Mail Error ID: 0x800CCC0F
>> > >> > Protocol: IMAP
>> > >> > Port: 143
>> > >> > Secure(SSL): No
>> > >> >
>> > >> > The only difference I see in such messages is the name of the folder that
>> > >> > did not complete--frequently it is the Sent folder. Any idea how to fix
>> > >> > this?
>> > >> >
>> > >> .
>> > >>
>> > .
>> >

Joey...
N360, not sure how many others actually have it installed..but it is more responsive to disabling email scanning without requiring
a full removal and custom install. Have you done the following.

1. Open the Norton 360 main window.

2. Select the "Virus & Spyware Protection" link.

3. Make sure there is a check in the box next to "Turn on Auto-Protect."

4. Take the check out of the box next to "Turn on Email Check."

5. Click on the "Back" and then "Close" buttons at the bottom of the window.

NOTE: As long as you leave "Auto-Protect" enabled, you are not sacrificing security, as it will continually scan your computer in
the background.



--
...winston
ms-mvp mail

"JoeyC2" <JoeyC2@newsgroup> wrote in message news:0B85C253-51CE-487C-97D3-244EAEF914BC@newsgroup

> Sorry, I am running Norton 360, to be precise.
>
> "JoeyC2" wrote:
>

>> Thanks, but I did state that I have turned off the scanning of emails in my
>> anti-virus program, which is Norton Internet Security.
>> When I just opened email prior to getting in here, I got the message again,
>> and I was not even in the process of closing Windows Live Mail. All I did
>> was minimize it and I got this type of error message.
>>
>> "Gary VanderMolen [MVP]" wrote:
>>

>> > You didn't answer the second question.
>> >
>> > The error "unexpectedly terminated" is usually caused by inter-
>> > ference from an antivirus program. Which antivirus are you running?
>> > As a minimum, email scanning in the antivirus should be turned off.
>> > Email scanning in any antivirus should be disabled, for reasons
>> > explained here:
>> > http://thundercloud.net/infoave/tuto...ning/index.htm
>> >
>> > --
>> > Gary VanderMolen, Microsoft MVP (Mail)
>> > Microsoft MVP Program: http://mvp.support.microsoft.com
>> >
>> >
>> > "JoeyC2" <JoeyC2@newsgroup> wrote in message news:A8B87C91-4ABC-4AB4-B888-243E5EF99A39@newsgroup
>> > > No, I am not shutting it down early. As I opened Mail to read your reply I
>> > > got a similar message. I have disabled the scanning of outgoing mail, but am
>> > > still getting the message.
>> > >
>> > > I see that two more people, including one just moments ago, have posted the
>> > > exact same problem. There is something inherently messed up in Windows Live
>> > > Mail. I have used several other email programs on my other two computers,
>> > > and have never had an issue.
>> > >
>> > > "...winston" wrote:
>> > >
>> > >> Are you shutting down WLM prior to it completing a sync or send/receive ?
>> > >> - if so, don't
>> > >> Is your AV client scanning outgoing mail ?
>> > >> - if so, disable all email scanning in your AV client
>> > >>
>> > >>
>> > >> --
>> > >> ...winston
>> > >> ms-mvp mail
>> > >>
>> > >> "Joe Conroy" <BBRNR@newsgroup> wrote in message news:ug8cqQEtKHA.5036@newsgroup
>> > >> > When I close WL Mail, 90% of the time I get an error message similar to this
>> > >> > one:
>> > >> > Unable to send or receive messages for the Aol account. Header download for
>> > >> > the 'Apple Mail To Do' folder did not complete. Your server has unexpectedly
>> > >> > terminated the connection. Possible causes for this include server problems,
>> > >> > network problems, or a long period of inactivity.
>> > >> >
>> > >> > Server Response:
>> > >> > Server: 'imap.aol.com'
>> > >> > Windows Live Mail Error ID: 0x800CCC0F
>> > >> > Protocol: IMAP
>> > >> > Port: 143
>> > >> > Secure(SSL): No
>> > >> >
>> > >> > The only difference I see in such messages is the name of the folder that
>> > >> > did not complete--frequently it is the Sent folder. Any idea how to fix
>> > >> > this?
>> > >> >
>> > >> .
>> > >>
>> > .
>> >

Winston, thanks for the help. My version of Norton 360 (3.8.0.41) does not
have boxes. I went to where I think is the same place you suggested, and
have tried making a screenshot, but for some reason can't get it in here. (I
am too tired tonight to work on it longer. If need by, I will try tomorrow.)
I am under the heading of Antivirus, Automatic Protection. There are a
number of items under that: Computer Scans (with categories under that
showing green if on, red if off), Scan Peformance Priorities, Email Scan,
Instant Message Scan, Exclusions, Low Risks. All of these are On, except for
Remove Infected Files Automatically, and Microsoft Office Automatic Scan.
Email Scan shows On in here. I am assuming I need to turn it off in here,
also. Since there is not the box you referenced for Automatic Protection, is
it on, by virtue of all these sub-headings being on?



"...winston" wrote:

> Joey...
> N360, not sure how many others actually have it installed..but it is more responsive to disabling email scanning without requiring
> a full removal and custom install. Have you done the following.
>
> 1. Open the Norton 360 main window.
>
> 2. Select the "Virus & Spyware Protection" link.
>
> 3. Make sure there is a check in the box next to "Turn on Auto-Protect."
>
> 4. Take the check out of the box next to "Turn on Email Check."
>
> 5. Click on the "Back" and then "Close" buttons at the bottom of the window.
>
> NOTE: As long as you leave "Auto-Protect" enabled, you are not sacrificing security, as it will continually scan your computer in
> the background.
>
>
>
> --
> ...winston
> ms-mvp mail
>
> "JoeyC2" <JoeyC2@newsgroup> wrote in message news:0B85C253-51CE-487C-97D3-244EAEF914BC@newsgroup

> > Sorry, I am running Norton 360, to be precise.
> >
> > "JoeyC2" wrote:
> >

> >> Thanks, but I did state that I have turned off the scanning of emails in my
> >> anti-virus program, which is Norton Internet Security.
> >> When I just opened email prior to getting in here, I got the message again,
> >> and I was not even in the process of closing Windows Live Mail. All I did
> >> was minimize it and I got this type of error message.
> >>
> >> "Gary VanderMolen [MVP]" wrote:
> >>
> >> > You didn't answer the second question.
> >> >
> >> > The error "unexpectedly terminated" is usually caused by inter-
> >> > ference from an antivirus program. Which antivirus are you running?
> >> > As a minimum, email scanning in the antivirus should be turned off.
> >> > Email scanning in any antivirus should be disabled, for reasons
> >> > explained here:
> >> > http://thundercloud.net/infoave/tuto...ning/index.htm
> >> >
> >> > --
> >> > Gary VanderMolen, Microsoft MVP (Mail)
> >> > Microsoft MVP Program: http://mvp.support.microsoft.com
> >> >
> >> >
> >> > "JoeyC2" <JoeyC2@newsgroup> wrote in message news:A8B87C91-4ABC-4AB4-B888-243E5EF99A39@newsgroup
> >> > > No, I am not shutting it down early. As I opened Mail to read your reply I
> >> > > got a similar message. I have disabled the scanning of outgoing mail, but am
> >> > > still getting the message.
> >> > >
> >> > > I see that two more people, including one just moments ago, have posted the
> >> > > exact same problem. There is something inherently messed up in Windows Live
> >> > > Mail. I have used several other email programs on my other two computers,
> >> > > and have never had an issue.
> >> > >
> >> > > "...winston" wrote:
> >> > >
> >> > >> Are you shutting down WLM prior to it completing a sync or send/receive ?
> >> > >> - if so, don't
> >> > >> Is your AV client scanning outgoing mail ?
> >> > >> - if so, disable all email scanning in your AV client
> >> > >>
> >> > >>
> >> > >> --
> >> > >> ...winston
> >> > >> ms-mvp mail
> >> > >>
> >> > >> "Joe Conroy" <BBRNR@newsgroup> wrote in message news:ug8cqQEtKHA.5036@newsgroup
> >> > >> > When I close WL Mail, 90% of the time I get an error message similar to this
> >> > >> > one:
> >> > >> > Unable to send or receive messages for the Aol account. Header download for
> >> > >> > the 'Apple Mail To Do' folder did not complete. Your server has unexpectedly
> >> > >> > terminated the connection. Possible causes for this include server problems,
> >> > >> > network problems, or a long period of inactivity.
> >> > >> >
> >> > >> > Server Response:
> >> > >> > Server: 'imap.aol.com'
> >> > >> > Windows Live Mail Error ID: 0x800CCC0F
> >> > >> > Protocol: IMAP
> >> > >> > Port: 143
> >> > >> > Secure(SSL): No
> >> > >> >
> >> > >> > The only difference I see in such messages is the name of the folder that
> >> > >> > did not complete--frequently it is the Sent folder. Any idea how to fix
> >> > >> > this?
> >> > >> >
> >> > >> .
> >> > >>
> >> > .
> >> >

> .
>

Thanks for posting your version
Here's what I have for N360 3.0x version

Click Settings, Detailed Settings/Antivirus/
- Scans and Risk tab, next to Email Scan click Configure
- Look of what to Scan and disable accordingly, click Apply
In the Protection Alert box, click Permanently, then click OK


--
...winston
ms-mvp mail

"JoeyC2" <JoeyC2@newsgroup> wrote in message news:7C3BA36C-2B8D-4C2E-92C9-0CCC970C1715@newsgroup

> Winston, thanks for the help. My version of Norton 360 (3.8.0.41) does not
> have boxes. I went to where I think is the same place you suggested, and
> have tried making a screenshot, but for some reason can't get it in here. (I
> am too tired tonight to work on it longer. If need by, I will try tomorrow.)
> I am under the heading of Antivirus, Automatic Protection. There are a
> number of items under that: Computer Scans (with categories under that
> showing green if on, red if off), Scan Peformance Priorities, Email Scan,
> Instant Message Scan, Exclusions, Low Risks. All of these are On, except for
> Remove Infected Files Automatically, and Microsoft Office Automatic Scan.
> Email Scan shows On in here. I am assuming I need to turn it off in here,
> also. Since there is not the box you referenced for Automatic Protection, is
> it on, by virtue of all these sub-headings being on?
>
>
>
> "...winston" wrote:
>

>> Joey...
>> N360, not sure how many others actually have it installed..but it is more responsive to disabling email scanning without
>> requiring
>> a full removal and custom install. Have you done the following.
>>
>> 1. Open the Norton 360 main window.
>>
>> 2. Select the "Virus & Spyware Protection" link.
>>
>> 3. Make sure there is a check in the box next to "Turn on Auto-Protect."
>>
>> 4. Take the check out of the box next to "Turn on Email Check."
>>
>> 5. Click on the "Back" and then "Close" buttons at the bottom of the window.
>>
>> NOTE: As long as you leave "Auto-Protect" enabled, you are not sacrificing security, as it will continually scan your computer
>> in
>> the background.
>>
>>
>>
>> --
>> ...winston
>> ms-mvp mail
>>
>> "JoeyC2" <JoeyC2@newsgroup> wrote in message news:0B85C253-51CE-487C-97D3-244EAEF914BC@newsgroup

>> > Sorry, I am running Norton 360, to be precise.
>> >
>> > "JoeyC2" wrote:
>> >
>> >> Thanks, but I did state that I have turned off the scanning of emails in my
>> >> anti-virus program, which is Norton Internet Security.
>> >> When I just opened email prior to getting in here, I got the message again,
>> >> and I was not even in the process of closing Windows Live Mail. All I did
>> >> was minimize it and I got this type of error message.
>> >>
>> >> "Gary VanderMolen [MVP]" wrote:
>> >>
>> >> > You didn't answer the second question.
>> >> >
>> >> > The error "unexpectedly terminated" is usually caused by inter-
>> >> > ference from an antivirus program. Which antivirus are you running?
>> >> > As a minimum, email scanning in the antivirus should be turned off.
>> >> > Email scanning in any antivirus should be disabled, for reasons
>> >> > explained here:
>> >> > http://thundercloud.net/infoave/tuto...ning/index.htm
>> >> >
>> >> > --
>> >> > Gary VanderMolen, Microsoft MVP (Mail)
>> >> > Microsoft MVP Program: http://mvp.support.microsoft.com
>> >> >
>> >> >
>> >> > "JoeyC2" <JoeyC2@newsgroup> wrote in message news:A8B87C91-4ABC-4AB4-B888-243E5EF99A39@newsgroup
>> >> > > No, I am not shutting it down early. As I opened Mail to read your reply I
>> >> > > got a similar message. I have disabled the scanning of outgoing mail, but am
>> >> > > still getting the message.
>> >> > >
>> >> > > I see that two more people, including one just moments ago, have posted the
>> >> > > exact same problem. There is something inherently messed up in Windows Live
>> >> > > Mail. I have used several other email programs on my other two computers,
>> >> > > and have never had an issue.
>> >> > >
>> >> > > "...winston" wrote:
>> >> > >
>> >> > >> Are you shutting down WLM prior to it completing a sync or send/receive ?
>> >> > >> - if so, don't
>> >> > >> Is your AV client scanning outgoing mail ?
>> >> > >> - if so, disable all email scanning in your AV client
>> >> > >>
>> >> > >>
>> >> > >> --
>> >> > >> ...winston
>> >> > >> ms-mvp mail
>> >> > >>
>> >> > >> "Joe Conroy" <BBRNR@newsgroup> wrote in message news:ug8cqQEtKHA.5036@newsgroup
>> >> > >> > When I close WL Mail, 90% of the time I get an error message similar to this
>> >> > >> > one:
>> >> > >> > Unable to send or receive messages for the Aol account. Header download for
>> >> > >> > the 'Apple Mail To Do' folder did not complete. Your server has unexpectedly
>> >> > >> > terminated the connection. Possible causes for this include server problems,
>> >> > >> > network problems, or a long period of inactivity.
>> >> > >> >
>> >> > >> > Server Response:
>> >> > >> > Server: 'imap.aol.com'
>> >> > >> > Windows Live Mail Error ID: 0x800CCC0F
>> >> > >> > Protocol: IMAP
>> >> > >> > Port: 143
>> >> > >> > Secure(SSL): No
>> >> > >> >
>> >> > >> > The only difference I see in such messages is the name of the folder that
>> >> > >> > did not complete--frequently it is the Sent folder. Any idea how to fix
>> >> > >> > this?
>> >> > >> >
>> >> > >> .
>> >> > >>
>> >> > .
>> >> >

>> .
>>