A bit of info on Contacts in WLM and the web UI(contacts.live.com)
1. Two different modes are available in WLM
a. Windows Live ID (sign on to Windows Live in WLM)
b. No Live ID(no sign on to Windows Live in WLM)
2. Contacts are stored
c. Locally on your machine in a database file - both (a) and/or (b)
d. Online in the Web UI - only (a)
- thus a Live ID used for (a) has contacts local and online
3. Each Live ID used for sign on(a) has its own database thus one can have multiple contacts lists for different Live ID's (a) and
only one contact list for (b) for use in WLM
4. Only one contact list can be in use at a time in WLM
5. Exporting of contacts to a CSV file can be done in either location
f. Online at contacts.live.com
6. Export/Import content is different depending on the location used to perform the export/import
g. WLM only exports/imports one email field although 4 different email fields can be entered in each contact (personal e-mail,
other e-mail, work e-mail, IM address)
h. WebUI can export/import all four(4) email fields. (more robust than WLM engine)
Your first step if you have multiple email address fields in your contacts and you are (a) would be to go to contacts.live.com,
click Manage/Export, enter the 6-8 character validation when prompted and export the contacts to a csv file(I usually rename the
default prompt filename containing the LiveIDaccount/name/date[yymodd]
If you don't use multiple email addresses including IM then WLM export to csv should be fine.
Since you are missing contacts in the Hotmail web interface(had more at one time, now have less), Windows Live Support suggest that
they be contacted to help resolve(they may be able to recover missing contacts from a backup server...like anything else, time
since missing will impact their ability to do so)
1. For missing contacts in Windows Live Hotmail Address Book you need to get assistance on how to recover your contacts from
"Windows Live Hotmail Forum" http://windowslivehelp.com/solution....0-18f75310da22
Iirc, the maximum number of Contacts is 1000 for a Live ID in Hotmail. Window Live Hotmail(web UI) does not delete contacts. If
one reaches the limit, supposedly, removal is necessary to add more.
The Windows Live Solution Center just went 'Live' for WLM and all other Live applications and Live Services (earlier today) http://windowslivehelp.com/
FAQ's about the the WLSC http://windowslivehelp.com/solution....5-e1d898ece45d
To contact support, you'll have to 'Ask a Question' in the Solution center
- The link below will take you to the People and Contacts section. http://windowslivehelp.com/forums.as...e-1868ebe5b411
- to ask a question, registration is required(Live ID)
It is important to be very clear when asking a question to achieve the best results. To resolve a contact issue you may be asked to
provide your email address(they will remove it to protect your privacy).
"Bob" <bobinsfo@newsgroup> wrote in message news
> Total contacts today is 417. When I exported to a CSV file a month or so ago, there were 555. And yes, they seem to disappear
> on contacts.live.com as well (there are 419 there). I didn't even know that contacts.live.com exists, so not sure of the
> relationship to my contacts list.
> And in answer to another response, I have not changed the way I connect to the internet. I'm not sure whether the missing
> contacts disappeared all at once, or whether it was a gradual thing. I just realized a day or so ago that people I frequently
> send email to were no longer there. I guess I can re-import from my csv file, but that will probably result in duplicates (and
> won't import groups). Is there a way to completely clear out the contacts folder in Windows Live Mail?
> "...winston" <winstonmvp@newsgroup> wrote in message news:OJOpfiwvKHA.3408@newsgroup
>> How many total contacts ?
>> Are they backed up to csv and/or vcf file ?
>> If Live ID contacts, does similar disappearance exist on the web server(contacts.live.com) ?
>> ms-mvp mail
>> "Bob" <bobinsfo@newsgroup> wrote in message news:0907D610-6281-4D52-A381-E761C15689BB@newsgroup
>>> I've used Windows Live Mail on my XP desktop for a couple of years without and problems. But recently, some of my contacts
>>> have been disappearing. I can't see any pattern, but I'm guessing that 20 to 25 percent have simply gone away. Has anyone
>>> else encountered a similar problem?