Windows Vista Forums

Cannot see any content on Windows Mail
  1. #1


    Eduardo Lopez Guest

    Cannot see any content on Windows Mail

    Hi,
    Yesterday I had a problem with my Windows 7 computer so I had to power it
    off the hard way. When Windows came back online I opened Windows Mail and all
    my messages headers were showed, but now I can't see any content at all,
    instead I'm getting on all HTML messages two attached files, ATT000##.txt and
    ATT00)##.html (where # is any number, like a counter). For non HTML messages
    I'm simply getting a txt file with the message subject at its name, which I
    cannot open.

    I also noticed on the Newsgroups section the same behavior --the attached
    files. RSS feeds same thing.

    I removed all Windows Mail and Windows Live Mail registry keys at HKCU and
    the user folders on C:\Users\...\AppData\Local\Microsoft\Windows Live Mail
    and C:\Users\...\AppData\Local\Microsoft\Windows Mail with the idea of
    Windows Mail rebuilding itself. I added again my hotmail account, emails
    folders were downloaded again and still same thing.



    I tried uninstalling Windows Mail with no luck, instead Windows Installer
    throws the ugly error #80070002.

    I think the issue is with the rendering engine of Widows Mail, don't know if
    that thing is using IE under the hood.

    I would appreciate any pointers to solving this problem.

    Thank you!

      My System SpecsSystem Spec

  2. #2


    Eduardo Lopez Guest

    RE: Cannot see any content on Windows Mail

    Never mind I figured out the problem.

    For anyone having a similar issue. The problem was that for some weird
    reason my temp folder didn't exist. I just recreated it and everything got
    back to normal. I guess Windows Mail puts the email content on the temp
    folder before rendering it on screen.


    "Eduardo Lopez" wrote:

    > Hi,
    > Yesterday I had a problem with my Windows 7 computer so I had to power it
    > off the hard way. When Windows came back online I opened Windows Mail and all
    > my messages headers were showed, but now I can't see any content at all,
    > instead I'm getting on all HTML messages two attached files, ATT000##.txt and
    > ATT00)##.html (where # is any number, like a counter). For non HTML messages
    > I'm simply getting a txt file with the message subject at its name, which I
    > cannot open.
    >
    > I also noticed on the Newsgroups section the same behavior --the attached
    > files. RSS feeds same thing.
    >
    > I removed all Windows Mail and Windows Live Mail registry keys at HKCU and
    > the user folders on C:\Users\...\AppData\Local\Microsoft\Windows Live Mail
    > and C:\Users\...\AppData\Local\Microsoft\Windows Mail with the idea of
    > Windows Mail rebuilding itself. I added again my hotmail account, emails
    > folders were downloaded again and still same thing.
    >
    > I tried uninstalling Windows Mail with no luck, instead Windows Installer
    > throws the ugly error #80070002.
    >
    > I think the issue is with the rendering engine of Widows Mail, don't know if
    > that thing is using IE under the hood.
    >
    > I would appreciate any pointers to solving this problem.
    >
    > Thank you!

      My System SpecsSystem Spec

  3. #3


    Michael Santovec Guest

    Re: Cannot see any content on Windows Mail

    These are the fixes for a similar issue in Outlook Express. See if they
    help.

    If you haven't already done it, shutdown and restart Windows. This
    sometimes fixes the problem.
    - If you still have a problem then try Start, Run and enter:
    regsvr32 inetcomm.dll
    - If that doesn't help, then see if the fix in this article applies:
    OLEXP: Message Appears Blank and Has an ATT000XX.txt or ATT000XX.htm
    Attachment
    http://support.microsoft.com/?kbid=312351
    - If that doesn't help, then in Internet Explorer, select View,
    Encoding and uncheck Auto-Select and choose instead "Western European
    (ISO)". Then try reading your messages.
    - If the problem is only with HTML messages, and you have OE6 with
    SP1+, go to Tools, Options, Read and uncheck Read All Messages in Plain
    Text. For a quick workaround for the current message, press ALT+Shift+H


    --

    Mike - http://TechHelp.Santovec.us



    "Eduardo Lopez" <lopeze@newsgroup> wrote in message
    news:010FFFC6-40C9-43B9-B118-E3C3404207D2@newsgroup

    > Hi,
    > Yesterday I had a problem with my Windows 7 computer so I had to power
    > it
    > off the hard way. When Windows came back online I opened Windows Mail
    > and all
    > my messages headers were showed, but now I can't see any content at
    > all,
    > instead I'm getting on all HTML messages two attached files,
    > ATT000##.txt and
    > ATT00)##.html (where # is any number, like a counter). For non HTML
    > messages
    > I'm simply getting a txt file with the message subject at its name,
    > which I
    > cannot open.
    >
    > I also noticed on the Newsgroups section the same behavior --the
    > attached
    > files. RSS feeds same thing.
    >
    > I removed all Windows Mail and Windows Live Mail registry keys at HKCU
    > and
    > the user folders on C:\Users\...\AppData\Local\Microsoft\Windows Live
    > Mail
    > and C:\Users\...\AppData\Local\Microsoft\Windows Mail with the idea of
    > Windows Mail rebuilding itself. I added again my hotmail account,
    > emails
    > folders were downloaded again and still same thing.
    >
    > I tried uninstalling Windows Mail with no luck, instead Windows
    > Installer
    > throws the ugly error #80070002.
    >
    > I think the issue is with the rendering engine of Widows Mail, don't
    > know if
    > that thing is using IE under the hood.
    >
    > I would appreciate any pointers to solving this problem.
    >
    > Thank you!


      My System SpecsSystem Spec

  4. #4


    Gary VanderMolen [MVP] Guest

    Re: Cannot see any content on Windows Mail

    Thanks for reporting back.

    --
    Gary VanderMolen, Microsoft MVP (Mail)
    Microsoft MVP program: http://mvp.support.microsoft.com


    "Eduardo Lopez" <lopeze@newsgroup> wrote in message news:EFC22CC2-40C1-4AD0-ABFE-25F7B6A80807@newsgroup

    > Never mind I figured out the problem.
    >
    > For anyone having a similar issue. The problem was that for some weird
    > reason my temp folder didn't exist. I just recreated it and everything got
    > back to normal. I guess Windows Mail puts the email content on the temp
    > folder before rendering it on screen.
    >
    >
    > "Eduardo Lopez" wrote:
    >

    >> Hi,
    >> Yesterday I had a problem with my Windows 7 computer so I had to power it
    >> off the hard way. When Windows came back online I opened Windows Mail and all
    >> my messages headers were showed, but now I can't see any content at all,
    >> instead I'm getting on all HTML messages two attached files, ATT000##.txt and
    >> ATT00)##.html (where # is any number, like a counter). For non HTML messages
    >> I'm simply getting a txt file with the message subject at its name, which I
    >> cannot open.
    >>
    >> I also noticed on the Newsgroups section the same behavior --the attached
    >> files. RSS feeds same thing.
    >>
    >> I removed all Windows Mail and Windows Live Mail registry keys at HKCU and
    >> the user folders on C:\Users\...\AppData\Local\Microsoft\Windows Live Mail
    >> and C:\Users\...\AppData\Local\Microsoft\Windows Mail with the idea of
    >> Windows Mail rebuilding itself. I added again my hotmail account, emails
    >> folders were downloaded again and still same thing.
    >>
    >> I tried uninstalling Windows Mail with no luck, instead Windows Installer
    >> throws the ugly error #80070002.
    >>
    >> I think the issue is with the rendering engine of Widows Mail, don't know if
    >> that thing is using IE under the hood.
    >>
    >> I would appreciate any pointers to solving this problem.
    >>
    >> Thank you!

      My System SpecsSystem Spec

Cannot see any content on Windows Mail

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