Windows Vista Forums

Windows Live Mail not responding

  1. #1


    Jeanette Guest

    Windows Live Mail not responding

    For the past month I get not responding when I try to open an email. I end
    up having to close the program and reopen it. That does seem to help for
    awhile, but it's really bad. Do you have any thoughts what could be causing
    this problem? I'm thinking of uninstalling and reinstalling windows live
    mail. I have a lot of mail in storage folders and I wondered if there is an
    easy way to reload thiese folders. Any assistance would be greatly
    appreciated.

    Thank you.

      My System SpecsSystem Spec

  2.   


  3. #2


    ...winston Guest

    Re: Windows Live Mail not responding

    Delete any problem messages in your acount(s) Inbox.

    Perform a manual compact in WLM.
    Open WLM(in mail mode and do not access any other application-contacts, news, feeds etc)
    Set the compact counter to one
    - tools/options/advanced/maintenance then click Close, click OK
    Click File/Work Offline, then click File/Exit
    Answer 'Yes' to the prompt (do not interrupt)

    Open WLM and reset the counter to 100(or a number of your preference) and change to Online.

    Please explain what you mean by 'reload these folders' ?


    --
    ...winston
    ms-mvp mail

    "Jeanette" <Jeanette@newsgroup> wrote in message news:E8A3A003-9D40-4BD7-8BA8-FEC7870AD266@newsgroup

    > For the past month I get not responding when I try to open an email. I end
    > up having to close the program and reopen it. That does seem to help for
    > awhile, but it's really bad. Do you have any thoughts what could be causing
    > this problem? I'm thinking of uninstalling and reinstalling windows live
    > mail. I have a lot of mail in storage folders and I wondered if there is an
    > easy way to reload thiese folders. Any assistance would be greatly
    > appreciated.
    >
    > Thank you.

      My System SpecsSystem Spec

  4. #3


    Jeanette Guest

    Re: Windows Live Mail not responding

    I thought when I uninstalled WLM it would remove my storage folders, but it
    didn't. I've reinstalled WLM and tried what you suggested but I'm still
    having Not responding issues. Any other ideas?

    "...winston" wrote:

    > Delete any problem messages in your acount(s) Inbox.
    >
    > Perform a manual compact in WLM.
    > Open WLM(in mail mode and do not access any other application-contacts, news, feeds etc)
    > Set the compact counter to one
    > - tools/options/advanced/maintenance then click Close, click OK
    > Click File/Work Offline, then click File/Exit
    > Answer 'Yes' to the prompt (do not interrupt)
    >
    > Open WLM and reset the counter to 100(or a number of your preference) and change to Online.
    >
    > Please explain what you mean by 'reload these folders' ?
    >
    >
    > --
    > ...winston
    > ms-mvp mail
    >
    > "Jeanette" <Jeanette@newsgroup> wrote in message news:E8A3A003-9D40-4BD7-8BA8-FEC7870AD266@newsgroup

    > > For the past month I get not responding when I try to open an email. I end
    > > up having to close the program and reopen it. That does seem to help for
    > > awhile, but it's really bad. Do you have any thoughts what could be causing
    > > this problem? I'm thinking of uninstalling and reinstalling windows live
    > > mail. I have a lot of mail in storage folders and I wondered if there is an
    > > easy way to reload thiese folders. Any assistance would be greatly
    > > appreciated.
    > >
    > > Thank you.
    > .
    >

      My System SpecsSystem Spec

  5. #4


    ...winston Guest

    Re: Windows Live Mail not responding

    I don't believe I suggested to remove or reinstall WLM.

    Also, if you wanted/expected a WLM reinstall to remove your storage folders why would you ask about 'reloading them' ????

    Unless you can provide a better picture/explanation or exact error message(verbatim) of your symptom, it might be difficult for
    anyone to provide additional ideas.


    --
    ...winston
    ms-mvp mail

    "Jeanette" <Jeanette@newsgroup> wrote in message news9B840DE-63D7-4A11-BC49-5912D3A1458E@newsgroup

    > I thought when I uninstalled WLM it would remove my storage folders, but it
    > didn't. I've reinstalled WLM and tried what you suggested but I'm still
    > having Not responding issues. Any other ideas?
    >
    > "...winston" wrote:
    >

    >> Delete any problem messages in your acount(s) Inbox.
    >>
    >> Perform a manual compact in WLM.
    >> Open WLM(in mail mode and do not access any other application-contacts, news, feeds etc)
    >> Set the compact counter to one
    >> - tools/options/advanced/maintenance then click Close, click OK
    >> Click File/Work Offline, then click File/Exit
    >> Answer 'Yes' to the prompt (do not interrupt)
    >>
    >> Open WLM and reset the counter to 100(or a number of your preference) and change to Online.
    >>
    >> Please explain what you mean by 'reload these folders' ?
    >>
    >>
    >> --
    >> ...winston
    >> ms-mvp mail
    >>
    >> "Jeanette" <Jeanette@newsgroup> wrote in message news:E8A3A003-9D40-4BD7-8BA8-FEC7870AD266@newsgroup

    >> > For the past month I get not responding when I try to open an email. I end
    >> > up having to close the program and reopen it. That does seem to help for
    >> > awhile, but it's really bad. Do you have any thoughts what could be causing
    >> > this problem? I'm thinking of uninstalling and reinstalling windows live
    >> > mail. I have a lot of mail in storage folders and I wondered if there is an
    >> > easy way to reload thiese folders. Any assistance would be greatly
    >> > appreciated.
    >> >
    >> > Thank you.
    >> .
    >>

      My System SpecsSystem Spec


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