Re: Installer Could not write value CategoryCount to key (re usnjs

01-11-2008

I am haveing this same problem at the moment, if you have been able to fix
this problem could you please let me know how you done it.
Thank you

"Fannie" wrote:

Quote:

> i'm trying to upgrade my msn to the 8.1 messenger, but i keep receiving the
> following message "service messenger sharing folders USN jornal reader
> service' (usnjsvc) could not be installed. verify that you have sufficient
> privileges to install system services.....
> Pls try to provide me with the solution to fix this problem....
> thanks in advance
>
> "Jonathan Kay [MVP]" wrote:
>

Quote:

> > Greetings,
> >
> > Well it sounds like you've done your homework. However, the USN Journal is not part of the
> > Windows Journal. It is actually the journal in the NTFS file system which tracks changes to
> > files. This is actually used for the 'Sharing Folders' feature in Messenger.
> >
> > Try the Ignore option as the worse that can occur is that the USN Service doesn't work and
> > the feature is then disabled in Messenger.
> >
> > It does sound like something has broken permissions in your registry. Instead of using
> > SubInACL, go into the registry to this key (or at least the Application key), right-click and
> > choose Permissions. You'll then be able to see exactly what's going on registry
> > permission-wise. My apologies if you've already done this.
> >
> > --
> > Jonathan Kay
> > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> > Associate Expert
> > http://www.microsoft.com/windowsxp/expertzone/
> > Messenger Resources - http://messenger.jonathankay.com
> > All posts unless otherwise specified are (c) 2007 Jonathan Kay.
> > You *must* contact me for redistribution rights.
> > --
> >
> >
> > "gdv" <gdv@xxxxxx> wrote in message
> > news:12EF7D38-FAF7-4CA8-925E-B87003966143@xxxxxx

	Quote:
	> > > I haven't used MSN Messenger for a long time (since maybe early 2005?) and > > > tried to sign on today with existing MSN Messenger v6.2 (WinXPsp2 Home OS) > > > and was informed I would have to upgrade to current version (Windows Live > > > Messenger v8.1). > > > > > > During installation, an Installer Information popup appeared with the > > > following message: > > > > > > Could not write value CategoryCount to key > > > \SYSTEM\CurrentControlSet\Services\EventLog\Application\usnjsvc. > > > Verify that you have sufficient access to that key, or contact your > > > support > > > personnel. > > > > > > Since I am my support personnel <g> I contacted myself and tried to figure > > > out the significance of this message and whether to Cancel or Ignore (Retry > > > did not work). I checked the registry and the Key does not exist, but I > > > would assume WLM installer would create it if needed. I've tried to find out > > > more about this Key and Service, but my research hasn't been very > > > illuminating. > > > > > > I am working in the Administrator (Owner) account, so "sufficient access" > > > shouldn't be a problem, but I have been having other "Permissions" problems > > > with Windows Updates that I can't figure out either (have reset Permissions > > > with SubInACL to no avail), and I wonder if those problems might be the cause > > > of this WLM installation problem (ie, maybe the installer can't create the > > > Key because of a permissions problem). > > > > > > Apparently, "usnjsvc" refers to the Messenger Sharing Folders USN Journal > > > Reader service (program/process: usnsvc.exe). If that is a reference to the > > > Windows Journal program, it doesn't seem crucial to what will be my very > > > limited use of WLM for simple IM functions. > > > > > > Would it create any problems if I "Ignore" this message and proceed with > > > installation. If so, what steps might help resolve the problem so I can > > > complete the installation. > > > > > > Thanks in advance for any assistance anyone can offer! > > > > > > ---gdv

> >
> >

03-01-2008

I am having a problem with the usnjsvc file as well. I'll say it is similar
problem as this is the message that pops up during halfway installing the
messenger:-

Service Messenger Sharing Folders USN Journal Reader Service (usnjsvc) could
not be installed.Verify that you have sufficient privileges to install system
services.

I am using admin account so having "no privilege" to install anything
shouldn't be an issue.It happened right after i uninstall (older version
forgot the version number) and tried installing the latest Windows Live
Messenger up to date.

03-04-2008

Well Its quite simple.. You don't need to be a "MVP" :P to solve that.. just
a lil common sense

for the workaround..

I got the same error message today when I tried to upgrade my live messenger..

FIX- This is for Vista Users

Click on Start ---> Control Panel ---> Administrative tools ---> Services

Once u click on Services The Services window opens up scroll down to where
it says "Messenger Sharing Folders USN Journal Reader service" right click
properties.. Check for Startup type: Mine was set at "Manual" and I changed
it to "Automatic" So do the same change it to "Automatic" click Apply and OK
and ur done... Worked for me .. should work for you... Post here and Let us
know if that works for you.. Cheers!

"Strats" wrote:

	Quote:
	> I am having a problem with the usnjsvc file as well. I'll say it is similar > problem as this is the message that pops up during halfway installing the > messenger:- > > Service Messenger Sharing Folders USN Journal Reader Service (usnjsvc) could > not be installed.Verify that you have sufficient privileges to install system > services. > > I am using admin account so having "no privilege" to install anything > shouldn't be an issue.It happened right after i uninstall (older version > forgot the version number) and tried installing the latest Windows Live > Messenger up to date. > >

05-19-2008

I have xp service pack2.

i have tried this but once i have clicked on "apply" it then tells me that
it has been marked for deletion.

"Khan" wrote:

	Quote:
	> Well Its quite simple.. You don't need to be a "MVP" :P to solve that.. just > a lil common sense for the workaround.. > > I got the same error message today when I tried to upgrade my live messenger.. > > FIX- This is for Vista Users > > Click on Start ---> Control Panel ---> Administrative tools ---> Services > > Once u click on Services The Services window opens up scroll down to where > it says "Messenger Sharing Folders USN Journal Reader service" right click > properties.. Check for Startup type: Mine was set at "Manual" and I changed > it to "Automatic" So do the same change it to "Automatic" click Apply and OK > and ur done... Worked for me .. should work for you... Post here and Let us > know if that works for you.. Cheers! >

06-30-2008

Thanks but not working for me, the problem looks like a circular windows
joke, when I try to open this service said: A required entry in the registry
is missing or an attempt to write to the registry failed, for me is a problem
in the messenger installer for some configurations

"Khan" wrote:

Quote:

> Well Its quite simple.. You don't need to be a "MVP" :P to solve that.. just
> a lil common sense

for the workaround..
>
> I got the same error message today when I tried to upgrade my live messenger..
>
> FIX- This is for Vista Users
>
> Click on Start ---> Control Panel ---> Administrative tools ---> Services
>
> Once u click on Services The Services window opens up scroll down to where
> it says "Messenger Sharing Folders USN Journal Reader service" right click
> properties.. Check for Startup type: Mine was set at "Manual" and I changed
> it to "Automatic" So do the same change it to "Automatic" click Apply and OK
> and ur done... Worked for me .. should work for you... Post here and Let us
> know if that works for you.. Cheers!
>
> "Strats" wrote:
>

	Quote:
	> > I am having a problem with the usnjsvc file as well. I'll say it is similar > > problem as this is the message that pops up during halfway installing the > > messenger:- > > > > Service Messenger Sharing Folders USN Journal Reader Service (usnjsvc) could > > not be installed.Verify that you have sufficient privileges to install system > > services. > > > > I am using admin account so having "no privilege" to install anything > > shouldn't be an issue.It happened right after i uninstall (older version > > forgot the version number) and tried installing the latest Windows Live > > Messenger up to date. > > > >

03-01-2008	#2 (permalink)
Strats Guest	Re: Installer Could not write value CategoryCount to key (re usnjs I am having a problem with the usnjsvc file as well. I'll say it is similar problem as this is the message that pops up during halfway installing the messenger:- Service Messenger Sharing Folders USN Journal Reader Service (usnjsvc) could not be installed.Verify that you have sufficient privileges to install system services. I am using admin account so having "no privilege" to install anything shouldn't be an issue.It happened right after i uninstall (older version forgot the version number) and tried installing the latest Windows Live Messenger up to date.

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