LiveID Problems Signing in - 17th January

http://emailsupport.spaces.live.com/...708!3892.entry |

Hello,

Just wanted to let everyone know that we're aware of the problems that users are
having logging in and using Hotmail (as well as some other Live ID sites) right
now. If you try to login you may recieve a blank page or it may take a long time
to complete the log in process. Our Operations engineers are working on the
issue, and we will get it resolved as soon as possible.

Thanks
Brandon
--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator
sboots@xxxxxx

"Sorry, we can't find the page you're looking for"

Nice.

"StephenB" <sboots@xxxxxx> wrote in message
news:72pvo3p5dbckdpvknbvps9qhon6cjelp3q@xxxxxx
: http://emailsupport.spaces.live.com/...708!3892.entry
|
:
: Hello,
:
: Just wanted to let everyone know that we're aware of the problems that
users are
: having logging in and using Hotmail (as well as some other Live ID sites)
right
: now. If you try to login you may recieve a blank page or it may take a
long time
: to complete the log in process. Our Operations engineers are working on
the
: issue, and we will get it resolved as soon as possible.
:
: Thanks
: Brandon
: --
: Stephen Boots
: MVP Windows Live
: Windows Live OneCare Forum Moderator
: sboots@xxxxxx

Hi,

I don't even understand blog posts like that. I mean, it's pretty obvious when there's a
global problem. Doesn't really tell you anything you didn't already know.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Good News!" <spank@xxxxxx> wrote in message
news:ek0u0JWWIHA.1188@xxxxxx

"Jonathan Kay [MVP]" <msnewsreplies@xxxxxx> wrote:
I think that many people begin to think it is only them with a problem and they
start contacting support. Putting up a blog post like that at least lets the
readership know that it isn't just them, which is why I posted it to some of the
newsgroups last night.
It would be nice if they could provide some more details, but that may have been
all they knew at the time. :-)

-steve
--
Stephen Boots
Microsoft MVP - Windows Live
sboots@xxxxxx

Even more interesting. I see that they deleted the entry rather than updated it
to report that it was resolved. Hmmmm....
-steve

"Good News!" <spank@xxxxxx> wrote:

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator
sboots@xxxxxx

http://status.messenger.msn.com/Status.aspx

This page is equally as useless. I can't remember this EVER saying there
was a problem, even though there has been many (although minor).


"StephenB" <sboots@xxxxxx> wrote in message
news:3ia2p397dkvbphod84iahtauhsm3incha0@xxxxxx
: Even more interesting. I see that they deleted the entry rather than
updated it
: to report that it was resolved. Hmmmm....
: -steve
:
: "Good News!" <spank@xxxxxx> wrote:
:
: >"Sorry, we can't find the page you're looking for"
: >
: >Nice.
: >
: >"StephenB" <sboots@xxxxxx> wrote in message
: >news:72pvo3p5dbckdpvknbvps9qhon6cjelp3q@xxxxxx
: >:
http://emailsupport.spaces.live.com/...708!3892.entry
: >|
: >:
: >: Hello,
: >:
: >: Just wanted to let everyone know that we're aware of the problems that
: >users are
: >: having logging in and using Hotmail (as well as some other Live ID
sites)
: >right
: >: now. If you try to login you may recieve a blank page or it may take a
: >long time
: >: to complete the log in process. Our Operations engineers are working on
: >the
: >: issue, and we will get it resolved as soon as possible.
: >:
: >: Thanks
: >: Brandon
:
:
: --
: Stephen Boots
: MVP Windows Live
: Windows Live OneCare Forum Moderator
: sboots@xxxxxx

Hi,

For the status to be updated, it has to be a global problem and exist for a good period of
time. I have actually seen it change in the past two or three years as opposed to before
when it never ever changed.

I do some work for an online service which also has a blog and I'm often the one to update it
when there's an outage or issue. If the problem can be fixed within a few minutes, it
usually doesn't get posted as I'm busy fixing the problem as opposed to writing blog entries.
So I can see both sides of the coin.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--




"Good News!" <spank@xxxxxx> wrote in message
news:uJurG#pWIHA.3400@xxxxxx

Most services automatically check for problems, and reports them to a
webpage.

I'm sure Microsoft has the expertise for this?

"Jonathan Kay [MVP]" <msnewsreplies@xxxxxx> wrote in message
news:93201FB4-3C49-4890-8678-52B95AB1C728@xxxxxx
: Hi,
:
: For the status to be updated, it has to be a global problem and exist for
a good period of
: time. I have actually seen it change in the past two or three years as
opposed to before
: when it never ever changed.
:
: I do some work for an online service which also has a blog and I'm often
the one to update it
: when there's an outage or issue. If the problem can be fixed within a few
minutes, it
: usually doesn't get posted as I'm busy fixing the problem as opposed to
writing blog entries.
: So I can see both sides of the coin.
:
: --
: Jonathan Kay
: Microsoft MVP - Windows Live Messenger
: MSN Messenger/Windows Messenger
: MessengerGeek Blog: http://www.messengergeek.com
: Messenger Resources: http://messenger.jonathankay.com
: (c) 2008 Jonathan Kay - If redistributing, you must include this signature
or citation
: --
:
:
:
:
: "Good News!" <spank@xxxxxx> wrote in message
: news:uJurG#pWIHA.3400@xxxxxx
: > http://status.messenger.msn.com/Status.aspx
: >
: > This page is equally as useless. I can't remember this EVER saying
there
: > was a problem, even though there has been many (although minor).
: >
: >
: > "StephenB" <sboots@xxxxxx> wrote in message
: > news:3ia2p397dkvbphod84iahtauhsm3incha0@xxxxxx
: > : Even more interesting. I see that they deleted the entry rather than
: > updated it
: > : to report that it was resolved. Hmmmm....
: > : -steve
: > :
: > : "Good News!" <spank@xxxxxx> wrote:
: > :
: > : >"Sorry, we can't find the page you're looking for"
: > : >
: > : >Nice.
: > : >
: > : >"StephenB" <sboots@xxxxxx> wrote in message
: > : >news:72pvo3p5dbckdpvknbvps9qhon6cjelp3q@xxxxxx
: > : >:
: > http://emailsupport.spaces.live.com/...708!3892.entry
: > : >|
: > : >:
: > : >: Hello,
: > : >:
: > : >: Just wanted to let everyone know that we're aware of the problems
that
: > : >users are
: > : >: having logging in and using Hotmail (as well as some other Live ID
: > sites)
: > : >right
: > : >: now. If you try to login you may recieve a blank page or it may
take a
: > : >long time
: > : >: to complete the log in process. Our Operations engineers are
working on
: > : >the
: > : >: issue, and we will get it resolved as soon as possible.
: > : >:
: > : >: Thanks
: > : >: Brandon
: > :
: > :
: > : --
: > : Stephen Boots
: > : MVP Windows Live
: > : Windows Live OneCare Forum Moderator
: > : sboots@xxxxxx
: >
: >
:

Hi,

I'm sure there's both legal reasons and competitive reasons why that data isn't instant.

Even advertisers might be able to use that data to really validate how many people might be
seeing their ads which would affect their prices when negotiating with Microsoft...

Could go on forever really I mean, it's not really a technical problem.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Good News!" <spank@xxxxxx> wrote in message
news:O$LW0T#WIHA.4476@xxxxxx

Hi Stephen,

I am having this problem today, is there an outage?

Regards,

Neil

"StephenB" wrote: