When I log on Windows OneCare failes to initiate (OxC 0000005). What can I
do to address this problem and run Windows OneCare? Same happens with
windows messenger. I have XP and got the programs from QWest.

"brightway" <brightway@xxxxxx> wrote in message
news:4C36EFBD-062F-41FF-80E8-051152598E05@xxxxxx
: When I log on Windows OneCare failes to initiate (OxC 0000005). What can
I
: do to address this problem and run Windows OneCare? Same happens with
: windows messenger. I have XP and got the programs from QWest.


Run chkdsk/f and reinstall.

brightway <brightway@xxxxxx> wrote:

>When I log on Windows OneCare failes to initiate (OxC 0000005). What can I
>do to address this problem and run Windows OneCare? Same happens with
>windows messenger. I have XP and got the programs from QWest.

Since the programs were provided via download from Qwest, you should contact
Qwest for support in getting both programs running.
-steve
--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator
sboots@xxxxxx

The Qwest OneCare solution was to send me here. I will try and run chkdsk/f
and see how that goes.

"StephenB" wrote:

> brightway <brightway@xxxxxx> wrote:
>

> >When I log on Windows OneCare failes to initiate (OxC 0000005). What can I
> >do to address this problem and run Windows OneCare? Same happens with
> >windows messenger. I have XP and got the programs from QWest.

>
> Since the programs were provided via download from Qwest, you should contact
> Qwest for support in getting both programs running.
> -steve
> --
> Stephen Boots
> MVP Windows Live
> Windows Live OneCare Forum Moderator
> sboots@xxxxxx
>

That was an unacceptable response from Qwest. They offer OneCare for free
because they agree to provide support for the product. Windows Live Messenger,
being free already, I can understand sending you here, but Windows Live OneCare
is a subscription product that they must support.
Please call them back to work on the OneCare problem.
-steve

brightway <brightway@xxxxxx> wrote:

>The Qwest OneCare solution was to send me here. I will try and run chkdsk/f
>and see how that goes.
>
>"StephenB" wrote:
>

>> brightway <brightway@xxxxxx> wrote:
>>

>> >When I log on Windows OneCare failes to initiate (OxC 0000005). What can I
>> >do to address this problem and run Windows OneCare? Same happens with
>> >windows messenger. I have XP and got the programs from QWest.

>>
>> Since the programs were provided via download from Qwest, you should contact
>> Qwest for support in getting both programs running.
>> -steve
>> --
>> Stephen Boots
>> MVP Windows Live
>> Windows Live OneCare Forum Moderator
>> sboots@xxxxxx
>>

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator
sboots@xxxxxx