Vista - Msn Messenger Keeps Disconnecting.

01-31-2008

Hi, please can someone help me.
Im running Vista home basic and messenger live 8.1
As soon as I log on to messenger it disconnects and sends me back to the
signing in screen. I do not get an error message.
What is confusing is that my internet connection remains connected at all
times, so it is not my connection.
All other pcs in the house use messenger 8.1 without problem,but they are on
XP.
I have searched internet forums, and although I have found old threads where
people have had this problem I have not found a definitive answer to correct.

Please could someone offer some advice because its driving me crazy.

01-31-2008

Try updating the firmware for your router.

"Ellice" <Ellice@xxxxxx> wrote in message
news:AE47EB10-476D-4119-875F-CD926D3B3881@xxxxxx

Quote:

> Hi, please can someone help me.
> Im running Vista home basic and messenger live 8.1
> As soon as I log on to messenger it disconnects and sends me back to the
> signing in screen. I do not get an error message.
> What is confusing is that my internet connection remains connected at all
> times, so it is not my connection.
> All other pcs in the house use messenger 8.1 without problem,but they are
> on
> XP.
> I have searched internet forums, and although I have found old threads
> where
> people have had this problem I have not found a definitive answer to
> correct.
>
> Please could someone offer some advice because its driving me crazy.

01-31-2008

Hi Crispy, thanks for your super quick reply.
But my router drivers are up to date.
Do you you have any other suggestions?

"Crispy500" wrote:

Quote:

> Try updating the firmware for your router.
>
>
>
> "Ellice" <Ellice@xxxxxx> wrote in message
> news:AE47EB10-476D-4119-875F-CD926D3B3881@xxxxxx

Quote:

> > Hi, please can someone help me.
> > Im running Vista home basic and messenger live 8.1
> > As soon as I log on to messenger it disconnects and sends me back to the
> > signing in screen. I do not get an error message.
> > What is confusing is that my internet connection remains connected at all
> > times, so it is not my connection.
> > All other pcs in the house use messenger 8.1 without problem,but they are
> > on
> > XP.
> > I have searched internet forums, and although I have found old threads
> > where
> > people have had this problem I have not found a definitive answer to
> > correct.
> >
> > Please could someone offer some advice because its driving me crazy.

>
>

01-31-2008

Greetings Ellice,

Most likely the problem is Vista's autotuning networking feature. To do so, click on the
Start button, then in the Search box, type in Command Prompt.

Command Prompt will then show up in the results. Next, right click on Command Prompt icon
and select Run as administrator. After confirming that, you'll be presented with a command
prompt. Type in:
netsh interface tcp set global autotuninglevel=disabled

Reboot and then hopefully that will resolve the problem.

Additionally, it would be best if you upgrade to Windows Live Messenger 8.5, as it contains
many Vista-related fixes:
http://get.live.com/WL/all

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--

"Ellice" <Ellice@xxxxxx> wrote in message
news:AE47EB10-476D-4119-875F-CD926D3B3881@xxxxxx

Quote:

> Hi, please can someone help me.
> Im running Vista home basic and messenger live 8.1
> As soon as I log on to messenger it disconnects and sends me back to the
> signing in screen. I do not get an error message.
> What is confusing is that my internet connection remains connected at all
> times, so it is not my connection.
> All other pcs in the house use messenger 8.1 without problem,but they are on
> XP.
> I have searched internet forums, and although I have found old threads where
> people have had this problem I have not found a definitive answer to correct.
>
> Please could someone offer some advice because its driving me crazy.

02-01-2008

"Ellice" <Ellice@xxxxxx> wrote in message
news

633EBC8-C2B5-4208-9FDA-CF9A9B8AD480@xxxxxx
: Hi Crispy, thanks for your super quick reply.
: But my router drivers are up to date.
: Do you you have any other suggestions?
:

Firmware, not drivers.

01-31-2008	#1 (permalink)
Ellice n/a posts	Msn Messenger Keeps Disconnecting. Hi, please can someone help me. Im running Vista home basic and messenger live 8.1 As soon as I log on to messenger it disconnects and sends me back to the signing in screen. I do not get an error message. What is confusing is that my internet connection remains connected at all times, so it is not my connection. All other pcs in the house use messenger 8.1 without problem,but they are on XP. I have searched internet forums, and although I have found old threads where people have had this problem I have not found a definitive answer to correct. Please could someone offer some advice because its driving me crazy.
My System Specs

01-31-2008	#2 (permalink)
Crispy500 n/a posts	Re: Msn Messenger Keeps Disconnecting. Try updating the firmware for your router. "Ellice" <Ellice@xxxxxx> wrote in message news:AE47EB10-476D-4119-875F-CD926D3B3881@xxxxxx Quote: > Hi, please can someone help me. > Im running Vista home basic and messenger live 8.1 > As soon as I log on to messenger it disconnects and sends me back to the > signing in screen. I do not get an error message. > What is confusing is that my internet connection remains connected at all > times, so it is not my connection. > All other pcs in the house use messenger 8.1 without problem,but they are > on > XP. > I have searched internet forums, and although I have found old threads > where > people have had this problem I have not found a definitive answer to > correct. > > Please could someone offer some advice because its driving me crazy.
My System Specs

01-31-2008	#3 (permalink)
Ellice n/a posts	Re: Msn Messenger Keeps Disconnecting. Hi Crispy, thanks for your super quick reply. But my router drivers are up to date. Do you you have any other suggestions? "Crispy500" wrote: Quote: > Try updating the firmware for your router. > > > > "Ellice" <Ellice@xxxxxx> wrote in message > news:AE47EB10-476D-4119-875F-CD926D3B3881@xxxxxx Quote: > > Hi, please can someone help me. > > Im running Vista home basic and messenger live 8.1 > > As soon as I log on to messenger it disconnects and sends me back to the > > signing in screen. I do not get an error message. > > What is confusing is that my internet connection remains connected at all > > times, so it is not my connection. > > All other pcs in the house use messenger 8.1 without problem,but they are > > on > > XP. > > I have searched internet forums, and although I have found old threads > > where > > people have had this problem I have not found a definitive answer to > > correct. > > > > Please could someone offer some advice because its driving me crazy. > >
My System Specs

01-31-2008	#4 (permalink)
Jonathan Kay [MVP] n/a posts	Re: Msn Messenger Keeps Disconnecting. Greetings Ellice, Most likely the problem is Vista's autotuning networking feature. To do so, click on the Start button, then in the Search box, type in Command Prompt. Command Prompt will then show up in the results. Next, right click on Command Prompt icon and select Run as administrator. After confirming that, you'll be presented with a command prompt. Type in: netsh interface tcp set global autotuninglevel=disabled Reboot and then hopefully that will resolve the problem. Additionally, it would be best if you upgrade to Windows Live Messenger 8.5, as it contains many Vista-related fixes: http://get.live.com/WL/all -- Jonathan Kay Microsoft MVP - Windows Live Messenger MSN Messenger/Windows Messenger MessengerGeek Blog: http://www.messengergeek.com Messenger Resources: http://messenger.jonathankay.com (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation -- "Ellice" <Ellice@xxxxxx> wrote in message news:AE47EB10-476D-4119-875F-CD926D3B3881@xxxxxx Quote: > Hi, please can someone help me. > Im running Vista home basic and messenger live 8.1 > As soon as I log on to messenger it disconnects and sends me back to the > signing in screen. I do not get an error message. > What is confusing is that my internet connection remains connected at all > times, so it is not my connection. > All other pcs in the house use messenger 8.1 without problem,but they are on > XP. > I have searched internet forums, and although I have found old threads where > people have had this problem I have not found a definitive answer to correct. > > Please could someone offer some advice because its driving me crazy.
My System Specs

02-01-2008	#5 (permalink)
Good News! n/a posts	Re: Msn Messenger Keeps Disconnecting. "Ellice" <Ellice@xxxxxx> wrote in message news633EBC8-C2B5-4208-9FDA-CF9A9B8AD480@xxxxxx : Hi Crispy, thanks for your super quick reply. : But my router drivers are up to date. : Do you you have any other suggestions? : Firmware, not drivers.
My System Specs

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