Vista Tutorial - Jonathan Kay

Can you please anwser my posts on my messages not going thorugh on windows
live messenger even tho both are online?? I keep getting a e-mail that i
have an answer and its from the smartyalec "Good News!" He needs to be
banned. He shouldn't answer to these with his dopey coments when people are
trying to get help If u cant help me please let me know so i can call
Microsoft or e-mail them or something to get help withthis issue ? Thanks