Windows Vista Forums

Live Messenger doesn't remember my sign in info after restart.

  1. #1


    TheGregDude Guest

    Live Messenger doesn't remember my sign in info after restart.

    In Windows Live Messenger 8.5 I enter my E-mail address, Password, and then I
    check the boxes next to Remember me, Remember my Password, and Sign me in
    automatically. Next, I click Sign in and it signs me in, but this
    information is not remembered if I restart my computer. How do I fix this,
    so it will remember my sign in information if I restart my computer. I tried
    the uninstall reinstall solution, but it did't fix the problem.

      My System SpecsSystem Spec

  2.   


  3. #2


    Susie Guest

    RE: Live Messenger doesn't remember my sign in info after restart.

    Hi .. Did you go to tools , options and then click on General on the left ?
    Maybe u need to check that first, second box? Not sure but can try .. Good
    Luck :-)

    "TheGregDude" wrote:

    > In Windows Live Messenger 8.5 I enter my E-mail address, Password, and then I
    > check the boxes next to Remember me, Remember my Password, and Sign me in
    > automatically. Next, I click Sign in and it signs me in, but this
    > information is not remembered if I restart my computer. How do I fix this,
    > so it will remember my sign in information if I restart my computer. I tried
    > the uninstall reinstall solution, but it did't fix the problem.

      My System SpecsSystem Spec

  4. #3


    TheGregDude Guest

    RE: Live Messenger doesn't remember my sign in info after restart.

    I know about how to check those boxes, that isn't the problem. The problem
    is when my computer reboots, it starts Live Messenger, but it didn't remember
    my sign in information even though I checked all the boxes so it would. But
    thanks anyway.

    "Susie" wrote:

    > Hi .. Did you go to tools , options and then click on General on the left ?
    > Maybe u need to check that first, second box? Not sure but can try .. Good
    > Luck :-)
    >
    > "TheGregDude" wrote:
    >

    > > In Windows Live Messenger 8.5 I enter my E-mail address, Password, and then I
    > > check the boxes next to Remember me, Remember my Password, and Sign me in
    > > automatically. Next, I click Sign in and it signs me in, but this
    > > information is not remembered if I restart my computer. How do I fix this,
    > > so it will remember my sign in information if I restart my computer. I tried
    > > the uninstall reinstall solution, but it did't fix the problem.

      My System SpecsSystem Spec

  5. #4


    Jonathan Kay [MVP] Guest

    Re: Live Messenger doesn't remember my sign in info after restart.

    Greetings Greg,

    If you go into Options, choose the Security category instead, is "This is a shared computer
    so don't store my address book, display picture, or personal message on it" selected? If so,
    this will give you the behavior you're seeing. Just uncheck it and you should be good to go.

    --
    Jonathan Kay
    Microsoft MVP - Windows Live Messenger
    MSN Messenger/Windows Messenger
    MessengerGeek Blog: http://www.messengergeek.com
    Messenger Resources: http://messenger.jonathankay.com
    (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
    --


    "TheGregDude" <TheGregDude@xxxxxx> wrote in message
    news:0EAFB082-9E69-451D-9E2E-3B4BEC886413@xxxxxx

    > I know about how to check those boxes, that isn't the problem. The problem
    > is when my computer reboots, it starts Live Messenger, but it didn't remember
    > my sign in information even though I checked all the boxes so it would. But
    > thanks anyway.
    >
    > "Susie" wrote:
    >

    >> Hi .. Did you go to tools , options and then click on General on the left ?
    >> Maybe u need to check that first, second box? Not sure but can try .. Good
    >> Luck :-)
    >>
    >> "TheGregDude" wrote:
    >>

    >> > In Windows Live Messenger 8.5 I enter my E-mail address, Password, and then I
    >> > check the boxes next to Remember me, Remember my Password, and Sign me in
    >> > automatically. Next, I click Sign in and it signs me in, but this
    >> > information is not remembered if I restart my computer. How do I fix this,
    >> > so it will remember my sign in information if I restart my computer. I tried
    >> > the uninstall reinstall solution, but it did't fix the problem.


      My System SpecsSystem Spec

  6. #5


    TheGregDude Guest

    Re: Live Messenger doesn't remember my sign in info after restart.

    Thanks for trying to help. That solution didn't work because that box was
    not selected when I went to check to see if it was. So I still have the same
    problem.

    "Jonathan Kay [MVP]" wrote:

    > Greetings Greg,
    >
    > If you go into Options, choose the Security category instead, is "This is a shared computer
    > so don't store my address book, display picture, or personal message on it" selected? If so,
    > this will give you the behavior you're seeing. Just uncheck it and you should be good to go.
    >
    > --
    > Jonathan Kay
    > Microsoft MVP - Windows Live Messenger
    > MSN Messenger/Windows Messenger
    > MessengerGeek Blog: http://www.messengergeek.com
    > Messenger Resources: http://messenger.jonathankay.com
    > (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
    > --
    >
    >
    > "TheGregDude" <TheGregDude@xxxxxx> wrote in message
    > news:0EAFB082-9E69-451D-9E2E-3B4BEC886413@xxxxxx

    > > I know about how to check those boxes, that isn't the problem. The problem
    > > is when my computer reboots, it starts Live Messenger, but it didn't remember
    > > my sign in information even though I checked all the boxes so it would. But
    > > thanks anyway.
    > >
    > > "Susie" wrote:
    > >

    > >> Hi .. Did you go to tools , options and then click on General on the left ?
    > >> Maybe u need to check that first, second box? Not sure but can try .. Good
    > >> Luck :-)
    > >>
    > >> "TheGregDude" wrote:
    > >>
    > >> > In Windows Live Messenger 8.5 I enter my E-mail address, Password, and then I
    > >> > check the boxes next to Remember me, Remember my Password, and Sign me in
    > >> > automatically. Next, I click Sign in and it signs me in, but this
    > >> > information is not remembered if I restart my computer. How do I fix this,
    > >> > so it will remember my sign in information if I restart my computer. I tried
    > >> > the uninstall reinstall solution, but it did't fix the problem.
    >
    >

      My System SpecsSystem Spec

  7. #6


    Bern Guest

    RE: Live Messenger doesn't remember my sign in info after restart.

    I have had this problem for at least 2 years. I have three computers with XP
    Pro SP2 on then and only one has this problem. It is the older copy of XP
    that has the problem. My daughter has the same problem with Messenger
    signing in on her copy of XP that was purchesed about the same time. I have
    talked and conversed by email with Messenger techs a number of times, and
    thay don't have a clue. Here is what I think the problem is. The time clock
    taskbar has problems. For some reason there is a glitch in this taskbar
    area. Microsoft knows about it, but never did a hotfix to correct it. I
    have tried everything I know without any sucess. I am afraid if you have the
    problem just be ready to re-sign in about 90 % of the time. You can check
    all the boxes and have all the settings correct and it will not hold your
    email address, password, and the three check you place in the boxes. Oh by
    the way, the auto fill will not help the process of retyping the entry. If
    anyone know of a fix post it here. I have about 100 sheets of fixes I have
    seen over thelast 2 year and non work.

    "TheGregDude" wrote:

    > In Windows Live Messenger 8.5 I enter my E-mail address, Password, and then I
    > check the boxes next to Remember me, Remember my Password, and Sign me in
    > automatically. Next, I click Sign in and it signs me in, but this
    > information is not remembered if I restart my computer. How do I fix this,
    > so it will remember my sign in information if I restart my computer. I tried
    > the uninstall reinstall solution, but it did't fix the problem.

      My System SpecsSystem Spec

  8. #7


    TheGregDude Guest

    RE: Live Messenger doesn't remember my sign in info after restart.

    Thanks for the information Bern. It sure would be nice if this was fixed!
    Maybe it will be fixed when they come out with Windows Live Messenger 9.0,
    but sounds like it is a problem with my Windows XP version. What doesn't
    make sense is that my version hasn't changed, and it was working before, so
    what has changed to make it stop working? My guess is there is something
    wrong with the Sign-in Assistant. I might try and uninstall this and see
    what happens. If it works, I will report back.

    "Bern" wrote:

    > I have had this problem for at least 2 years. I have three computers with XP
    > Pro SP2 on then and only one has this problem. It is the older copy of XP
    > that has the problem. My daughter has the same problem with Messenger
    > signing in on her copy of XP that was purchesed about the same time. I have
    > talked and conversed by email with Messenger techs a number of times, and
    > thay don't have a clue. Here is what I think the problem is. The time clock
    > taskbar has problems. For some reason there is a glitch in this taskbar
    > area. Microsoft knows about it, but never did a hotfix to correct it. I
    > have tried everything I know without any sucess. I am afraid if you have the
    > problem just be ready to re-sign in about 90 % of the time. You can check
    > all the boxes and have all the settings correct and it will not hold your
    > email address, password, and the three check you place in the boxes. Oh by
    > the way, the auto fill will not help the process of retyping the entry. If
    > anyone know of a fix post it here. I have about 100 sheets of fixes I have
    > seen over thelast 2 year and non work.
    >
    > "TheGregDude" wrote:
    >

    > > In Windows Live Messenger 8.5 I enter my E-mail address, Password, and then I
    > > check the boxes next to Remember me, Remember my Password, and Sign me in
    > > automatically. Next, I click Sign in and it signs me in, but this
    > > information is not remembered if I restart my computer. How do I fix this,
    > > so it will remember my sign in information if I restart my computer. I tried
    > > the uninstall reinstall solution, but it did't fix the problem.

      My System SpecsSystem Spec

  9. #8
    PCTuneUpPros.com's Avatar
    Join Date : Apr 2008
    Posts : 2
    Vista Premium Business
    Local Time: 04:47 PM


     

    Re: Live Messenger doesn't remember my sign in info after restart.

    I was able to solve this issue on a customer's computer that was running XP. It's reasonable to assume the same fix will apply to Vista versions. The problem indeed appears to be in the registry in the HKU. This part of the registry is different for each Windows profile (the name you log in with). Therefore, create a new profile (control panel --> User Accounts) and then test it out in this profile. If all is good, you can copy over things like desktop, favorites, Documents and Email from the old profile in C:\Documents and settings (XP) or C:\Users (Vista) to get your data to this new profile. Once you are satisfied you have everything simply delete the old account.

    Good luck, Mark
    PCTuneUpPros.com
    Remote Computer Repair

      My System SpecsSystem Spec

  10. #9


    TheGregDude Guest

    Re: Live Messenger doesn't remember my sign in info after restart.

    That worked: thank you for solving my problem!

    "PCTuneUpPros.com" wrote:

    >
    > I was able to solve this issue on a customer's computer that was running
    > XP. It's reasonable to assume the same fix will apply to Vista
    > versions. The problem indeed appears to be in the registry in the HKU.
    > This part of the registry is different for each Windows profile (the
    > name you log in with). Therefore, create a new profile (control panel
    > --> User Accounts) and then test it out in this profile. If all is
    > good, you can copy over things like desktop, favorites, Documents and
    > Email from the old profile in C:\Documents and settings (XP) or C:\Users
    > (Vista) to get your data to this new profile. Once you are satisfied
    > you have everything simply delete the old account.
    >
    > Good luck, Mark
    > PCTuneUpPros.com
    > Remote Computer Repair
    >
    >
    > --
    > PCTuneUpPros.com
    >

      My System SpecsSystem Spec

  11. #10
    PCTuneUpPros.com's Avatar
    Join Date : Apr 2008
    Posts : 2
    Vista Premium Business
    Local Time: 04:47 PM


     

    Re: Live Messenger doesn't remember my sign in info after restart.

    Glad to have been able to help

      My System SpecsSystem Spec

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