Why sometimes the video call is disabled? How to activate it? (window live
message)

Greetings z,

The main reason why it would be gone is if Messenger can't reach its configuration service
when you sign in, as then the Video Call feature will be disabled.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"z" <z@xxxxxx> wrote in message news:OMyYI6faIHA.300@xxxxxx

> Why sometimes the video call is disabled? How to activate it? (window live message)
>

Thanks for reply. I am using Microsoft Livecam, it is functioning no
problem. I don't understand why Window Live Messenger can't reach its
configuration service. It works previously, however, no matter what I tried,
it is just disabled (the icon is there, but disabled). Could you please tell
me how to fix this problem?
Thanks!

"Jonathan Kay [MVP]" <msnewsreplies@xxxxxx> wrote in message
news:788EB7C3-D6ED-44E2-B667-CBD5B1271683@xxxxxx

> Greetings z,
>
> The main reason why it would be gone is if Messenger can't reach its
> configuration service when you sign in, as then the Video Call feature
> will be disabled.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2008 Jonathan Kay - If redistributing, you must include this signature
> or citation
> --
>
>
> "z" <z@xxxxxx> wrote in message
> news:OMyYI6faIHA.300@xxxxxx

>> Why sometimes the video call is disabled? How to activate it? (window
>> live message)
>>

>

Rerun the Audio and Video Wizard before making a Video Call.

Note: Sometimes it is clearer for the Voice and hearing the other
person, if you call the person using Windows Live Messenger's feature of
Call a Computer, then Add Video to the conversation by clicking on the
Camera icon under their picture.

You won't be able to enlarge the video to Full screen, though in this
type of call, but the voices will be clearer.

--
thecreator


"z" <z@xxxxxx> wrote in message
news:ukDwaKmaIHA.1164@xxxxxx

> Thanks for reply. I am using Microsoft Livecam, it is functioning no
> problem. I don't understand why Window Live Messenger can't reach its
> configuration service. It works previously, however, no matter what I
> tried, it is just disabled (the icon is there, but disabled). Could you
> please tell me how to fix this problem?
> Thanks!
>
> "Jonathan Kay [MVP]" <msnewsreplies@xxxxxx> wrote in message
> news:788EB7C3-D6ED-44E2-B667-CBD5B1271683@xxxxxx

>> Greetings z,
>>
>> The main reason why it would be gone is if Messenger can't reach its
>> configuration service when you sign in, as then the Video Call feature
>> will be disabled.
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger
>> MSN Messenger/Windows Messenger
>> MessengerGeek Blog: http://www.messengergeek.com
>> Messenger Resources: http://messenger.jonathankay.com
>> (c) 2008 Jonathan Kay - If redistributing, you must include this
>> signature or citation
>> --
>>
>>
>> "z" <z@xxxxxx> wrote in message
>> news:OMyYI6faIHA.300@xxxxxx

>>> Why sometimes the video call is disabled? How to activate it? (window
>>> live message)
>>>

>>

>
>

Sorry, where to start the Audio and Video Wizard? I cannot find it.



"thecreator" <thecreator@xxxxxx> wrote in message
news:%23RZT5cnaIHA.4144@xxxxxx

> Rerun the Audio and Video Wizard before making a Video Call.
>
> Note: Sometimes it is clearer for the Voice and hearing the other
> person, if you call the person using Windows Live Messenger's feature of
> Call a Computer, then Add Video to the conversation by clicking on the
> Camera icon under their picture.
>
> You won't be able to enlarge the video to Full screen, though in this
> type of call, but the voices will be clearer.
>
> --
> thecreator
>
>
> "z" <z@xxxxxx> wrote in message
> news:ukDwaKmaIHA.1164@xxxxxx

>> Thanks for reply. I am using Microsoft Livecam, it is functioning no
>> problem. I don't understand why Window Live Messenger can't reach its
>> configuration service. It works previously, however, no matter what I
>> tried, it is just disabled (the icon is there, but disabled). Could you
>> please tell me how to fix this problem?
>> Thanks!
>>
>> "Jonathan Kay [MVP]" <msnewsreplies@xxxxxx> wrote in message
>> news:788EB7C3-D6ED-44E2-B667-CBD5B1271683@xxxxxx

>>> Greetings z,
>>>
>>> The main reason why it would be gone is if Messenger can't reach its
>>> configuration service when you sign in, as then the Video Call feature
>>> will be disabled.
>>>
>>> --
>>> Jonathan Kay
>>> Microsoft MVP - Windows Live Messenger
>>> MSN Messenger/Windows Messenger
>>> MessengerGeek Blog: http://www.messengergeek.com
>>> Messenger Resources: http://messenger.jonathankay.com
>>> (c) 2008 Jonathan Kay - If redistributing, you must include this
>>> signature or citation
>>> --
>>>
>>>
>>> "z" <z@xxxxxx> wrote in message
>>> news:OMyYI6faIHA.300@xxxxxx
>>>> Why sometimes the video call is disabled? How to activate it? (window
>>>> live message)
>>>>
>>>

>>
>>

>
>

Click Tools > then click Audio and video setup ...


--
thecreator

"z" <z@xxxxxx> wrote in message
news:%23JD6uYsaIHA.3400@xxxxxx

> Sorry, where to start the Audio and Video Wizard? I cannot find it.
>
>
>
> "thecreator" <thecreator@xxxxxx> wrote in message
> news:%23RZT5cnaIHA.4144@xxxxxx

>> Rerun the Audio and Video Wizard before making a Video Call.
>>
>> Note: Sometimes it is clearer for the Voice and hearing the other
>> person, if you call the person using Windows Live Messenger's feature of
>> Call a Computer, then Add Video to the conversation by clicking on the
>> Camera icon under their picture.
>>
>> You won't be able to enlarge the video to Full screen, though in this
>> type of call, but the voices will be clearer.
>>
>> --
>> thecreator
>>
>>
>> "z" <z@xxxxxx> wrote in message
>> news:ukDwaKmaIHA.1164@xxxxxx

>>> Thanks for reply. I am using Microsoft Livecam, it is functioning no
>>> problem. I don't understand why Window Live Messenger can't reach its
>>> configuration service. It works previously, however, no matter what I
>>> tried, it is just disabled (the icon is there, but disabled). Could you
>>> please tell me how to fix this problem?
>>> Thanks!
>>>
>>> "Jonathan Kay [MVP]" <msnewsreplies@xxxxxx> wrote in message
>>> news:788EB7C3-D6ED-44E2-B667-CBD5B1271683@xxxxxx
>>>> Greetings z,
>>>>
>>>> The main reason why it would be gone is if Messenger can't reach its
>>>> configuration service when you sign in, as then the Video Call feature
>>>> will be disabled.
>>>>
>>>> --
>>>> Jonathan Kay
>>>> Microsoft MVP - Windows Live Messenger
>>>> MSN Messenger/Windows Messenger
>>>> MessengerGeek Blog: http://www.messengergeek.com
>>>> Messenger Resources: http://messenger.jonathankay.com
>>>> (c) 2008 Jonathan Kay - If redistributing, you must include this
>>>> signature or citation
>>>> --
>>>>
>>>>
>>>> "z" <z@xxxxxx> wrote in message
>>>> news:OMyYI6faIHA.300@xxxxxx
>>>>> Why sometimes the video call is disabled? How to activate it? (window
>>>>> live message)
>>>>>
>>>>
>>>
>>>

>>
>>

>
>

Thanks for reply. I run the wizard, but the video call still not available.
By the way, I actually found this may not related to my settings because wit
some contact the video is accessible, some are not. May be this is depend on
the other party's setting or status (online or not online, etc.). If this is
true, how can I notify the other party to set their video call active?
because I know some of them are not expert of video call like me, they may
be not aware that they have disabled the video call.



"thecreator" <thecreator@xxxxxx> wrote in message
news:%23aiQYPzaIHA.4172@xxxxxx

> Click Tools > then click Audio and video setup ...
>
>
> --
> thecreator
>
> "z" <z@xxxxxx> wrote in message
> news:%23JD6uYsaIHA.3400@xxxxxx

>> Sorry, where to start the Audio and Video Wizard? I cannot find it.
>>
>>
>>
>> "thecreator" <thecreator@xxxxxx> wrote in message
>> news:%23RZT5cnaIHA.4144@xxxxxx

>>> Rerun the Audio and Video Wizard before making a Video Call.
>>>
>>> Note: Sometimes it is clearer for the Voice and hearing the other
>>> person, if you call the person using Windows Live Messenger's feature of
>>> Call a Computer, then Add Video to the conversation by clicking on the
>>> Camera icon under their picture.
>>>
>>> You won't be able to enlarge the video to Full screen, though in this
>>> type of call, but the voices will be clearer.
>>>
>>> --
>>> thecreator
>>>
>>>
>>> "z" <z@xxxxxx> wrote in message
>>> news:ukDwaKmaIHA.1164@xxxxxx
>>>> Thanks for reply. I am using Microsoft Livecam, it is functioning no
>>>> problem. I don't understand why Window Live Messenger can't reach its
>>>> configuration service. It works previously, however, no matter what I
>>>> tried, it is just disabled (the icon is there, but disabled). Could you
>>>> please tell me how to fix this problem?
>>>> Thanks!
>>>>
>>>> "Jonathan Kay [MVP]" <msnewsreplies@xxxxxx> wrote in message
>>>> news:788EB7C3-D6ED-44E2-B667-CBD5B1271683@xxxxxx
>>>>> Greetings z,
>>>>>
>>>>> The main reason why it would be gone is if Messenger can't reach its
>>>>> configuration service when you sign in, as then the Video Call feature
>>>>> will be disabled.
>>>>>
>>>>> --
>>>>> Jonathan Kay
>>>>> Microsoft MVP - Windows Live Messenger
>>>>> MSN Messenger/Windows Messenger
>>>>> MessengerGeek Blog: http://www.messengergeek.com
>>>>> Messenger Resources: http://messenger.jonathankay.com
>>>>> (c) 2008 Jonathan Kay - If redistributing, you must include this
>>>>> signature or citation
>>>>> --
>>>>>
>>>>>
>>>>> "z" <z@xxxxxx> wrote in message
>>>>> news:OMyYI6faIHA.300@xxxxxx
>>>>>> Why sometimes the video call is disabled? How to activate it? (window
>>>>>> live message)
>>>>>>
>>>>>
>>>>
>>>>
>>>
>>>

>>
>>

>
>

Make a Voice Only Call first. That is not dependent on their Camera. And
you don't want them using their Camera at all, because if they are using
their camera for something else, it won't be available for Live Messenger.
Also the Camera must be attached to the computer, if it isn't, it isn't
going to be available.

Some people who have Cameras, purchased the Camera for something else
and some people don't like use the Camera at all, even if they have a
Camera.


--
thecreator



"z" <z@xxxxxx> wrote in message
news:uPh5xh4aIHA.300@xxxxxx

> Thanks for reply. I run the wizard, but the video call still not
> available. By the way, I actually found this may not related to my
> settings because wit some contact the video is accessible, some are not.
> May be this is depend on the other party's setting or status (online or
> not online, etc.). If this is true, how can I notify the other party to
> set their video call active? because I know some of them are not expert of
> video call like me, they may be not aware that they have disabled the
> video call.
>
>
>
> "thecreator" <thecreator@xxxxxx> wrote in message
> news:%23aiQYPzaIHA.4172@xxxxxx

>> Click Tools > then click Audio and video setup ...
>>
>>
>> --
>> thecreator
>>
>> "z" <z@xxxxxx> wrote in message
>> news:%23JD6uYsaIHA.3400@xxxxxx

>>> Sorry, where to start the Audio and Video Wizard? I cannot find it.
>>>
>>>
>>>
>>> "thecreator" <thecreator@xxxxxx> wrote in message
>>> news:%23RZT5cnaIHA.4144@xxxxxx
>>>> Rerun the Audio and Video Wizard before making a Video Call.
>>>>
>>>> Note: Sometimes it is clearer for the Voice and hearing the other
>>>> person, if you call the person using Windows Live Messenger's feature
>>>> of Call a Computer, then Add Video to the conversation by clicking on
>>>> the Camera icon under their picture.
>>>>
>>>> You won't be able to enlarge the video to Full screen, though in
>>>> this type of call, but the voices will be clearer.
>>>>
>>>> --
>>>> thecreator
>>>>
>>>>
>>>> "z" <z@xxxxxx> wrote in message
>>>> news:ukDwaKmaIHA.1164@xxxxxx
>>>>> Thanks for reply. I am using Microsoft Livecam, it is functioning no
>>>>> problem. I don't understand why Window Live Messenger can't reach its
>>>>> configuration service. It works previously, however, no matter what I
>>>>> tried, it is just disabled (the icon is there, but disabled). Could
>>>>> you please tell me how to fix this problem?
>>>>> Thanks!
>>>>>
>>>>> "Jonathan Kay [MVP]" <msnewsreplies@xxxxxx> wrote in message
>>>>> news:788EB7C3-D6ED-44E2-B667-CBD5B1271683@xxxxxx
>>>>>> Greetings z,
>>>>>>
>>>>>> The main reason why it would be gone is if Messenger can't reach its
>>>>>> configuration service when you sign in, as then the Video Call
>>>>>> feature will be disabled.
>>>>>>
>>>>>> --
>>>>>> Jonathan Kay
>>>>>> Microsoft MVP - Windows Live Messenger
>>>>>> MSN Messenger/Windows Messenger
>>>>>> MessengerGeek Blog: http://www.messengergeek.com
>>>>>> Messenger Resources: http://messenger.jonathankay.com
>>>>>> (c) 2008 Jonathan Kay - If redistributing, you must include this
>>>>>> signature or citation
>>>>>> --
>>>>>>
>>>>>>
>>>>>> "z" <z@xxxxxx> wrote in message
>>>>>> news:OMyYI6faIHA.300@xxxxxx
>>>>>>> Why sometimes the video call is disabled? How to activate it?
>>>>>>> (window live message)
>>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>

>>
>>

>
>

nntp://msnews.microsoft.com/microsoft.public.windows.live.messenger/
<nntp://msnews.microsoft.com/microsoft.public.windows.live.messenger/<#a
iQYPzaIHA.4172@xxxxxx>>
<#aiQYPzaIHA.4172@xxxxxx>


_____

NewsGator Inbox attempted to retrieve the web page for this item but
received an error:

The URI prefix is not recognized.

_____

Click Tools > then click Audio and video setup ...


--
thecreator

"z" <z@xxxxxx> wrote in message
news:%23JD6uYsaIHA.3400@xxxxxx

> Sorry, where to start the Audio and Video Wizard? I cannot find it.
>
>
>
> "thecreator" <thecreator@xxxxxx> wrote in message
> news:%23RZT5cnaIHA.4144@xxxxxx

>> Rerun the Audio and Video Wizard before making a Video Call.
>>
>> Note: Sometimes it is clearer for the Voice and hearing the other
>> person, if you call the person using Windows Live Messenger's feature

of

>> Call a Computer, then Add Video to the conversation by clicking on

the

>> Camera icon under their picture.
>>
>> You won't be able to enlarge the video to Full screen, though in this

>> type of call, but the voices will be clearer.
>>
>> --
>> thecreator
>>
>>
>> "z" <z@xxxxxx> wrote in message
>> news:ukDwaKmaIHA.1164@xxxxxx

>>> Thanks for reply. I am using Microsoft Livecam, it is functioning no

>>> problem. I don't understand why Window Live Messenger can't reach

its

>>> configuration service. It works previously, however, no matter what

I

>>> tried, it is just disabled (the icon is there, but disabled). Could

you

>>> please tell me how to fix this problem?
>>> Thanks!
>>>
>>> "Jonathan Kay [MVP]" <msnewsreplies@xxxxxx> wrote in

message

>>> news:788EB7C3-D6ED-44E2-B667-CBD5B1271683@xxxxxx
>>>> Greetings z,
>>>>
>>>> The main reason why it would be gone is if Messenger can't reach

its

>>>> configuration service when you sign in, as then the Video Call

feature

>>>> will be disabled.
>>>>
>>>> --
>>>> Jonathan Kay
>>>> Microsoft MVP - Windows Live Messenger
>>>> MSN Messenger/Windows Messenger
>>>> MessengerGeek Blog: http://www.messengergeek.com
>>>> Messenger Resources: http://messenger.jonathankay.com
>>>> (c) 2008 Jonathan Kay - If redistributing, you must include this
>>>> signature or citation
>>>> --
>>>>
>>>>
>>>> "z" <z@xxxxxx> wrote in message
>>>> news:OMyYI6faIHA.300@xxxxxx
>>>>> Why sometimes the video call is disabled? How to activate it?

(window

>>>>> live message)
>>>>>
>>>>
>>>
>>>

>>
>>

>
>

<http://services.newsgator.com/subscr...url=nntp%3a%2f
%2fmsnews.microsoft.com%2fmicrosoft.public.windows.live.messenger%2f%3c%
23aiQYPzaIHA.4172%40TK2MSFTNGP02.phx.gbl%3e%0d> Related...

nntp://msnews.microsoft.com/microsoft.public.windows.live.messenger/
<nntp://msnews.microsoft.com/microsoft.public.windows.live.messenger/<DE
1A8834FCF7437397176ACB7B4D5959@xxxxxx>>
<DE1A8834FCF7437397176ACB7B4D5959@xxxxxx>

nntp://msnews.microsoft.com/microsoft.public.windows.live.messenger/
<nntp://msnews.microsoft.com/microsoft.public.windows.live.messenger/<#a
iQYPzaIHA.4172@xxxxxx>>
<#aiQYPzaIHA.4172@xxxxxx>


_____

NewsGator Inbox attempted to retrieve the web page for this item but
received an error:

The URI prefix is not recognized.

_____

Click Tools > then click Audio and video setup ...


--
thecreator

"z" <z@xxxxxx> wrote in message
news:%23JD6uYsaIHA.3400@xxxxxx

> Sorry, where to start the Audio and Video Wizard? I cannot find it.
>
>
>
> "thecreator" <thecreator@xxxxxx> wrote in message
> news:%23RZT5cnaIHA.4144@xxxxxx

>> Rerun the Audio and Video Wizard before making a Video Call.
>>
>> Note: Sometimes it is clearer for the Voice and hearing the other
>> person, if you call the person using Windows Live Messenger's feature

of

>> Call a Computer, then Add Video to the conversation by clicking on

the

>> Camera icon under their picture.
>>
>> You won't be able to enlarge the video to Full screen, though in this

>> type of call, but the voices will be clearer.
>>
>> --
>> thecreator
>>
>>
>> "z" <z@xxxxxx> wrote in message
>> news:ukDwaKmaIHA.1164@xxxxxx

>>> Thanks for reply. I am using Microsoft Livecam, it is functioning no

>>> problem. I don't understand why Window Live Messenger can't reach

its

>>> configuration service. It works previously, however, no matter what

I

>>> tried, it is just disabled (the icon is there, but disabled). Could

you

>>> please tell me how to fix this problem?
>>> Thanks!
>>>
>>> "Jonathan Kay [MVP]" <msnewsreplies@xxxxxx> wrote in

message

>>> news:788EB7C3-D6ED-44E2-B667-CBD5B1271683@xxxxxx
>>>> Greetings z,
>>>>
>>>> The main reason why it would be gone is if Messenger can't reach

its

>>>> configuration service when you sign in, as then the Video Call

feature

>>>> will be disabled.
>>>>
>>>> --
>>>> Jonathan Kay
>>>> Microsoft MVP - Windows Live Messenger
>>>> MSN Messenger/Windows Messenger
>>>> MessengerGeek Blog: http://www.messengergeek.com
>>>> Messenger Resources: http://messenger.jonathankay.com
>>>> (c) 2008 Jonathan Kay - If redistributing, you must include this
>>>> signature or citation
>>>> --
>>>>
>>>>
>>>> "z" <z@xxxxxx> wrote in message
>>>> news:OMyYI6faIHA.300@xxxxxx
>>>>> Why sometimes the video call is disabled? How to activate it?

(window

>>>>> live message)
>>>>>
>>>>
>>>
>>>

>>
>>

>
>

<http://services.newsgator.com/subscr...url=nntp%3a%2f
%2fmsnews.microsoft.com%2fmicrosoft.public.windows.live.messenger%2f%3c%
23aiQYPzaIHA.4172%40TK2MSFTNGP02.phx.gbl%3e%0d> Related...




_____

***RESOURCE NOT FOUND***