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MSN Messenger has stopped working

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Old 02-16-2008   #1 (permalink)
JC
Guest


 

MSN Messenger has stopped working

When I try to sign in it allows me to, but immediately a popup window appears
that tell me Messenger has stopped working. The "view detail tabs" lists the
following reasons.....

Problem signature:
Problem Event Name: APPCRASH
Application Name: msnmsgr.exe
Application Version: 8.5.1302.1018
Application Timestamp: 4717a53b
Fault Module Name: MsnIMToolbar.dll
Fault Module Version: 1.2.0.116
Fault Module Timestamp: 4798fe55
Exception Code: c0000005
Exception Offset: 00002d99
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
LCID: 1033

Read our privacy statement:
http://go.microsoft.com/fwlink/?link...3&clcid=0x0409

Please help....

My System SpecsSystem Spec
Old 02-16-2008   #2 (permalink)
Jonathan Kay [MVP]
Guest


 

Re: MSN Messenger has stopped working

Greetings,

Do you see the module name, MsnIMToolbar.dll? That is actually not part of Messenger per se
but part of the Kiwee IM Toolbar.

As such, it seems to be crashing it.

Assuming you're not attached to this, just go to Add or Remove Programs in the Control Panel,
click the Kiwee Toolbar and choose Remove.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--






"JC" <JC@xxxxxx> wrote in message
news:8FF1EF44-875C-439B-B86D-3CAC5DB8B956@xxxxxx
Quote:

> When I try to sign in it allows me to, but immediately a popup window appears
> that tell me Messenger has stopped working. The "view detail tabs" lists the
> following reasons.....
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: msnmsgr.exe
> Application Version: 8.5.1302.1018
> Application Timestamp: 4717a53b
> Fault Module Name: MsnIMToolbar.dll
> Fault Module Version: 1.2.0.116
> Fault Module Timestamp: 4798fe55
> Exception Code: c0000005
> Exception Offset: 00002d99
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
>
> Additional information about the problem:
> LCID: 1033
>
> Read our privacy statement:
> http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
>
> Please help....

My System SpecsSystem Spec
Old 06-29-2008   #3 (permalink)
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Join Date: Jun 2008
vista hm 32 bit
 
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Re: MSN Messenger has stopped working

help me.......

Problem signature
Problem Event Name: APPCRASH
Application Name: msnmsgr.exe
Application Version: 8.5.1302.1018
Application Timestamp: 4717a53b
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c0000005
Exception Offset: 00045e92
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 18441
Additional Information 1: 4646
Additional Information 2: 643c772a6af8e0215f8be9dcd010b9ce
Additional Information 3: f7e9
Additional Information 4: 801b7b2ded42a2480c0f473322b62a5f

Extra information about the problem
Bucket ID: 696436277
My System SpecsSystem Spec
Old 07-28-2008   #4 (permalink)
Newbie


Join Date: Jul 2008
vista
 
Rep Power: 2
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Re: MSN Messenger has stopped working

Hi i 'm new here so dunno if i'm at the right place but, i got a similar problem.
Here it goes.

When i start my msn, it shuts down after some moments,
if no one says a thing then it's possible to stay on msn live but if someone says something, i'm kicked off.

Naam van probleemgebeurtenis: APPCRASH
Naam van de toepassing: msnmsgr.exe
Versie van toepassing: 8.5.1302.1018
Tijdstempel van toepassing: 4717a53b
Naam van foutmodule: kernel32.dll
Versie van foutmodule: 6.0.6000.16386
Tijdstempel van foutmodule: 4549bd80
Uitzonderingscode: e06d7363
Uitzonderingsmarge: 0001b09e
Versie van besturingssysteem: 6.0.6000.2.0.0.768.3
Landinstelling-id: 2067
extra info LCID 1043

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />

<EventID Qualifiers="0">1000</EventID>

<Level>2</Level>

<Task>100</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2008-02-12T14:06:03.000Z" />

<EventRecordID>4821</EventRecordID>

<Channel>Application</Channel>

<Computer>PC_van_dragana</Computer>

<Security />

</System>


- <EventData>
<Data>msnmsgr.exe</Data>

<Data>8.5.1302.1018</Data>

<Data>4717a53b</Data>

<Data>kernel32.dll</Data>

<Data>6.0.6000.16386</Data>

<Data>4549bd80</Data>

<Data>e06d7363</Data>

<Data>0001b09e</Data>

<Data>e04</Data>

<Data>01c86d7fef9cf7c4</Data>

</EventData>


</Event>
My System SpecsSystem Spec
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