Windows Vista Forums

MSN Messenger has stopped working

  1. #1


    JC Guest

    MSN Messenger has stopped working

    When I try to sign in it allows me to, but immediately a popup window appears
    that tell me Messenger has stopped working. The "view detail tabs" lists the
    following reasons.....

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: msnmsgr.exe
    Application Version: 8.5.1302.1018
    Application Timestamp: 4717a53b
    Fault Module Name: MsnIMToolbar.dll
    Fault Module Version: 1.2.0.116
    Fault Module Timestamp: 4798fe55
    Exception Code: c0000005
    Exception Offset: 00002d99
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 1033



    Additional information about the problem:
    LCID: 1033

    Read our privacy statement:
    http://go.microsoft.com/fwlink/?link...3&clcid=0x0409

    Please help....

      My System SpecsSystem Spec

  2. #2


    Jonathan Kay [MVP] Guest

    Re: MSN Messenger has stopped working

    Greetings,

    Do you see the module name, MsnIMToolbar.dll? That is actually not part of Messenger per se
    but part of the Kiwee IM Toolbar.

    As such, it seems to be crashing it.

    Assuming you're not attached to this, just go to Add or Remove Programs in the Control Panel,
    click the Kiwee Toolbar and choose Remove.

    --
    Jonathan Kay
    Microsoft MVP - Windows Live Messenger
    MSN Messenger/Windows Messenger
    MessengerGeek Blog: http://www.messengergeek.com
    Messenger Resources: http://messenger.jonathankay.com
    (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
    --






    "JC" <JC@xxxxxx> wrote in message
    news:8FF1EF44-875C-439B-B86D-3CAC5DB8B956@xxxxxx

    > When I try to sign in it allows me to, but immediately a popup window appears
    > that tell me Messenger has stopped working. The "view detail tabs" lists the
    > following reasons.....
    >
    > Problem signature:
    > Problem Event Name: APPCRASH
    > Application Name: msnmsgr.exe
    > Application Version: 8.5.1302.1018
    > Application Timestamp: 4717a53b
    > Fault Module Name: MsnIMToolbar.dll
    > Fault Module Version: 1.2.0.116
    > Fault Module Timestamp: 4798fe55
    > Exception Code: c0000005
    > Exception Offset: 00002d99
    > OS Version: 6.0.6000.2.0.0.768.3
    > Locale ID: 1033
    >
    > Additional information about the problem:
    > LCID: 1033
    >
    > Read our privacy statement:
    > http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
    >
    > Please help....


      My System SpecsSystem Spec

  3. #3



    Newbie
    Join Date : Jun 2008
    Posts : 1
    vista hm 32 bit
    Local Time: 01:06 AM


     

    Re: MSN Messenger has stopped working

    help me.......

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: msnmsgr.exe
    Application Version: 8.5.1302.1018
    Application Timestamp: 4717a53b
    Fault Module Name: ntdll.dll
    Fault Module Version: 6.0.6001.18000
    Fault Module Timestamp: 4791a7a6
    Exception Code: c0000005
    Exception Offset: 00045e92
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 18441
    Additional Information 1: 4646
    Additional Information 2: 643c772a6af8e0215f8be9dcd010b9ce
    Additional Information 3: f7e9
    Additional Information 4: 801b7b2ded42a2480c0f473322b62a5f

    Extra information about the problem
    Bucket ID: 696436277

      My System SpecsSystem Spec

  4. #4



    Newbie
    Join Date : Jul 2008
    Posts : 1
    vista
    Local Time: 07:06 PM


     

    Re: MSN Messenger has stopped working

    Hi i 'm new here so dunno if i'm at the right place but, i got a similar problem.
    Here it goes.

    When i start my msn, it shuts down after some moments,
    if no one says a thing then it's possible to stay on msn live but if someone says something, i'm kicked off.

    Naam van probleemgebeurtenis: APPCRASH
    Naam van de toepassing: msnmsgr.exe
    Versie van toepassing: 8.5.1302.1018
    Tijdstempel van toepassing: 4717a53b
    Naam van foutmodule: kernel32.dll
    Versie van foutmodule: 6.0.6000.16386
    Tijdstempel van foutmodule: 4549bd80
    Uitzonderingscode: e06d7363
    Uitzonderingsmarge: 0001b09e
    Versie van besturingssysteem: 6.0.6000.2.0.0.768.3
    Landinstelling-id: 2067
    extra info LCID 1043

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2008-02-12T14:06:03.000Z" />

    <EventRecordID>4821</EventRecordID>

    <Channel>Application</Channel>

    <Computer>PC_van_dragana</Computer>

    <Security />

    </System>


    - <EventData>
    <Data>msnmsgr.exe</Data>

    <Data>8.5.1302.1018</Data>

    <Data>4717a53b</Data>

    <Data>kernel32.dll</Data>

    <Data>6.0.6000.16386</Data>

    <Data>4549bd80</Data>

    <Data>e06d7363</Data>

    <Data>0001b09e</Data>

    <Data>e04</Data>

    <Data>01c86d7fef9cf7c4</Data>

    </EventData>


    </Event>

      My System SpecsSystem Spec

  5. #5



    Newbie
    Join Date : May 2009
    Posts : 1
    vista
    Local Time: 12:06 PM


     

    Re: MSN Messenger has stopped working

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: msnmsgr.exe
    Application Version: 14.0.8064.206
    Application Timestamp: 498cf586
    Fault Module Name: WMADMOD.DLL
    Fault Module Version: 11.0.6001.7000
    Fault Module Timestamp: 4791a7e2
    Exception Code: c0000005
    Exception Offset: 0007a000
    OS Version: 6.0.6001.2.1.0.768.2
    Locale ID: 1033
    Additional Information 1: fd00
    Additional Information 2: ea6f5fe8924aaa756324d57f87834160
    Additional Information 3: fd00
    Additional Information 4: ea6f5fe8924aaa756324d57f87834160

    What is the problem?

      My System SpecsSystem Spec

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