Windows Vista Forums
Vista Forums Home Join Vista Forums Donate Vista Tutorials Tags

Welcome to Vista Forums we are your forum to discuss Windows Vista x64 and x86 systems. Whether you need help or just want to post an idea you have on Vista, this is the forum for you.
Register at Vista forums...the world biggest Windows Vista resource Join Vista Forums Now

Go Back   Vista Forums > Windows Live > Live Messenger

Error 81000378

Update your Vista Drivers Update Your Drivers Now!!
Reply
 
Thread Tools Display Modes
Old 02-18-2008   #1 (permalink)
Mo
Guest


 

Error 81000378

I just installed Windows Live Messenger 2008 in Vista Home Premium edition.
I also created 3 UID's. 2 of the three work fine, the third gives the Error.
I moved to an identical computer with the same exact setup, installed
messenger, tested the three ID's and got the same error on 1 of the 3. Since
two ID's work on on two machines and one doesn't I assume it is an ID issue.
All the ID's are verified etc and I can login to the MS Live website. Any
ideas what can be done?

Thanks

My System SpecsSystem Spec
Old 02-19-2008   #2 (permalink)
Mo
Guest


 

RE: Error 81000378

User Error on my part.

Reply from Microsoft:
Based on the drop down menu you selected, I understand that cannot sign in
to Windows Live Messenger and you received error code 81000378. You
mentioned that this is a new user ID and you are having problem using only
this account. Please accept our apologies for whatever inconvenience this may
have caused you and rest assured that I will do my best to help you with your
concern.


Upon checking our records JJJ, I found out that you are trying to sign in
with an account that is flagged as a Microsoft Kids Passport, and that
account has restricted access to Microsoft Online services. o use Messenger,
permission must be granted to this account by the parent account that manages
this account.

"Mo" wrote:
Quote:

> I just installed Windows Live Messenger 2008 in Vista Home Premium edition.
> I also created 3 UID's. 2 of the three work fine, the third gives the Error.
> I moved to an identical computer with the same exact setup, installed
> messenger, tested the three ID's and got the same error on 1 of the 3. Since
> two ID's work on on two machines and one doesn't I assume it is an ID issue.
> All the ID's are verified etc and I can login to the MS Live website. Any
> ideas what can be done?
>
> Thanks
My System SpecsSystem Spec
Reply

Thread Tools
Display Modes



Similar Threads
Thread Thread Starter Forum Replies Last Post
Live Messenger 8.1 Error 81000378 austaustin Live Messenger 7 4 Weeks Ago 05:29 AM
Error 81000378 khabeer Live Messenger 1 07-20-2008 07:28 PM
RE: Live Messenger 8.1 Error 81000378 jeja Live Messenger 1 07-06-2008 09:07 AM
Error 81000378 Take 2 David Live Messenger 1 02-19-2008 09:55 PM
Error 81000378 matt Live Messenger 1 02-06-2008 10:00 PM


Update your Vista Drivers Update Your Vista Drivers Now!!

Vistax64.com is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows Vista", the Start Orb, and related materials are trademarks of Microsoft Corp.
© Designer Media 2005-2008