Vista - Video Calling in Messenger 8.5

02-23-2008

Hello,

I have an issue with sending and receiving video calls in WLM.

I know my camera is working as I can see the picture, but when a contact
accepts a video call or even just tries to view my webcam it takes a minute
or so before it eventually says "XXX has stopped viewing webcam with you".
The contact has the same problem their end too (so I can't see their webcam
either). Both parties have checked firewall settings and they are A-OK. We
can have a voicecall without video with no problems but as soon as you try
and introduce video the above happens.

I'm running Vista on a Toshiba laptop which has an inbult web cam and mic.

Appreciate your help/advice.

04-15-2008

This issue has been resolved by uninstalling WLM 8.5 and installing WLM 8.1.

Even though the person who I video call has WLM 8.5 (and still has it
installed), for some reason changing the version on my PC did the trick...
strange!

"pagen77" wrote:

Quote:

> Hello,
>
> I have an issue with sending and receiving video calls in WLM.
>
> I know my camera is working as I can see the picture, but when a contact
> accepts a video call or even just tries to view my webcam it takes a minute
> or so before it eventually says "XXX has stopped viewing webcam with you".
> The contact has the same problem their end too (so I can't see their webcam
> either). Both parties have checked firewall settings and they are A-OK. We
> can have a voicecall without video with no problems but as soon as you try
> and introduce video the above happens.
>
> I'm running Vista on a Toshiba laptop which has an inbult web cam and mic.
>
> Appreciate your help/advice.
>

02-23-2008	#1 (permalink)
pagen77 n/a posts	Video Calling in Messenger 8.5 Hello, I have an issue with sending and receiving video calls in WLM. I know my camera is working as I can see the picture, but when a contact accepts a video call or even just tries to view my webcam it takes a minute or so before it eventually says "XXX has stopped viewing webcam with you". The contact has the same problem their end too (so I can't see their webcam either). Both parties have checked firewall settings and they are A-OK. We can have a voicecall without video with no problems but as soon as you try and introduce video the above happens. I'm running Vista on a Toshiba laptop which has an inbult web cam and mic. Appreciate your help/advice.
My System Specs

04-15-2008	#2 (permalink)
pagen77 n/a posts	RE: Video Calling in Messenger 8.5 This issue has been resolved by uninstalling WLM 8.5 and installing WLM 8.1. Even though the person who I video call has WLM 8.5 (and still has it installed), for some reason changing the version on my PC did the trick... strange! "pagen77" wrote: Quote: > Hello, > > I have an issue with sending and receiving video calls in WLM. > > I know my camera is working as I can see the picture, but when a contact > accepts a video call or even just tries to view my webcam it takes a minute > or so before it eventually says "XXX has stopped viewing webcam with you". > The contact has the same problem their end too (so I can't see their webcam > either). Both parties have checked firewall settings and they are A-OK. We > can have a voicecall without video with no problems but as soon as you try > and introduce video the above happens. > > I'm running Vista on a Toshiba laptop which has an inbult web cam and mic. > > Appreciate your help/advice. >
My System Specs

Similar Threads
Thread	Forum
messenger video and sound problems	Windows Live
Messenger freezes with Video Call	Live Messenger
Video for Messenger Display Picture	Live Messenger
video call with windows messenger	Live Messenger
Messenger video and voice outages	Live Messenger