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Vista - Messenger has disappeared.

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Old 02-29-2008   #1 (permalink)
**Mom Anderson**


 
 

Messenger has disappeared.

I can see it in the Task Manager, but it is no where else to be seen.
Friends tell me that I am offline.

If I go to the start bar and try to start it, it starts another copy in the
Task Manager, but stll nothing else.

This happened after I tried to make a video call with Messenger.

I have already tried uninstalling and re-installing Messenger but still no
good. I even removed my webcam and drivers.

Any ideas?

My System SpecsSystem Spec
Old 02-29-2008   #2 (permalink)
Jonathan Kay [MVP]


 
 

Re: Messenger has disappeared.

Greetings,

What you're describing is generally a problem with Messenger and a router on your local
network. Assuming you do have a router, you may need to either reset it (unplug it and plug
back in) and/or upgrading its firmware to the latest version from the router manufacturer.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"**Mom Anderson**" <MomAnderson@xxxxxx> wrote in message
news:48847DA2-95D5-47AC-A4F3-9A0F2309A42A@xxxxxx
Quote:

> I can see it in the Task Manager, but it is no where else to be seen.
> Friends tell me that I am offline.
>
> If I go to the start bar and try to start it, it starts another copy in the
> Task Manager, but stll nothing else.
>
> This happened after I tried to make a video call with Messenger.
>
> I have already tried uninstalling and re-installing Messenger but still no
> good. I even removed my webcam and drivers.
>
> Any ideas?

My System SpecsSystem Spec
Old 03-01-2008   #3 (permalink)
**Mom Anderson**


 
 

Re: Messenger has disappeared.

This worked great Jonathon, thanks! Now I have a new problem. I can "see"
my contact, but neither one of us can hear the other.

I did the set up for speakers and microphone through my camera software and
Messenger, but still no sound. I also updated my drivers.

I have a Logitech QuickCam 9000 and run on Windows XP.



"Jonathan Kay [MVP]" wrote:
Quote:

> Greetings,
>
> What you're describing is generally a problem with Messenger and a router on your local
> network. Assuming you do have a router, you may need to either reset it (unplug it and plug
> back in) and/or upgrading its firmware to the latest version from the router manufacturer.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
>
> "**Mom Anderson**" <MomAnderson@xxxxxx> wrote in message
> news:48847DA2-95D5-47AC-A4F3-9A0F2309A42A@xxxxxx
Quote:

> > I can see it in the Task Manager, but it is no where else to be seen.
> > Friends tell me that I am offline.
> >
> > If I go to the start bar and try to start it, it starts another copy in the
> > Task Manager, but stll nothing else.
> >
> > This happened after I tried to make a video call with Messenger.
> >
> > I have already tried uninstalling and re-installing Messenger but still no
> > good. I even removed my webcam and drivers.
> >
> > Any ideas?
>
>
My System SpecsSystem Spec
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