Vista - Error Code 0x8000ffff

pepez · 12-03-2008

I actually have at the moment XP sp 3 and I also have some problems:
I removed live messenger from Add&Remove and thereafter I tried to download it everywhere on Microsofts site. Always it stops, last time with this error code (0x8000ffff). But now I have succeeded to download live messenger beta, but I have some problem.
When I try to use my web camera or try to use Live Call to call a video call via messenger, I always get errors, like:
Messenger not available (0x8ac70004) and so on.
It used to work with live messenger, but not with this beta. I tried to download it from your blog, but it said "I already have a newer version of it".
I have reinstalled the webcam and it works normally and updated my system and the cameras drivers etc. But it's still the same damn problem.
I'm looking forward to reading what you suggest me to do.

-pepez-

RWoods · 12-05-2008

Im having this problem but with the newest Windows Live that was released in the last couple of days (I think). The 9 version.

WolfmotherLover · 12-20-2008

I tried using http://messenger.jonathankay.com/redir/wlm85.asp
but it said
"The Older Version Of Windows Live Messenger Cannot Be Removed. Contact Your Technical Support Group."

HELP!!!!

Quote: Originally Posted by Jonathan Kay [MVP]

Greetings,

If you uninstalled it from Add or Remove then it's gone, the msiexec command just removes
it - which you've already done hence the message you're seeing.

If you're looking to reinstall 8.5, install from here:
http://messenger.jonathankay.com/redir/wlm85.asp

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: Jonathan Kay, MessengerGeek - Windows Live
Messenger Resources: MSN/Windows Messenger Resources
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--

"OzmeisterO" <guest@xxxxxx-email.com> wrote in message
news:f746a7b729d72a81edf6c356516daa6a@xxxxxx-gateway.com...

Quote:

>
> Hi all - I'm having exactly the same problem. I had WLM Beta installed,
> but it was playing up so unistalled it from Add/Remove programmes. I've
> tried the msiexec command line given in this thread, but that just comes
> back with "This action is only valid for products that are currently
> installed".
>
> Any more ideas please?
>
>
> --
> OzmeisterO

12-20-2008

I'm having the same problem and its saying I need to remove my most up to
date version of msn but I've alread removed all the msn programs and yet its
still saying I need to remove the uptodate copy before uploading the one
you've suggested any ideas on how to solve this annoying event?

"Jonathan Kay [MVP]" wrote:

Quote:

> Greetings HockeyChick,
>
> Try from here instead:
> http://messenger.jonathankay.com/redir/wlm85.asp
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
>
> "HockeyChick" <HockeyChick@xxxxxx> wrote in message
> news:8606CDF8-872D-406D-A7C6-DB993164B0AC@xxxxxx

Quote:

> > Hi There All !!
> > I'm trying to install the latest version of Windows Live Messenger but the
> > following error message keeps popping up preventing the install to follow
> > through.
> > "There is a problem with the installation,windows live suite was not
> > installed.System Error Details..Code 0x8000ffff...Description-Catastrophic
> > Failure".
> > I'm hoping someone out there has a solution to correct this...
> > Thanks In Advance For Any Help I recieve..

>
>

02-04-2009

"Rico" wrote:

Quote:

>
>
> "Jonathan Kay [MVP]" wrote:
>

Quote:

> > Greetings HockeyChick,
> >
> > Try from here instead:
> > http://messenger.jonathankay.com/redir/wlm85.asp
> >
> > --
> > Jonathan Kay
> > Microsoft MVP - Windows Live Messenger
> > MSN Messenger/Windows Messenger
> > MessengerGeek Blog: http://www.messengergeek.com
> > Messenger Resources: http://messenger.jonathankay.com
> > (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
> > --
> >
> >
> > "HockeyChick" <HockeyChick@xxxxxx> wrote in message
> > news:8606CDF8-872D-406D-A7C6-DB993164B0AC@xxxxxx

Quote:

> > > Hi There All !!
> > > I'm trying to install the latest version of Windows Live Messenger but the
> > > following error message keeps popping up preventing the install to follow
> > > through.
> > > "There is a problem with the installation,windows live suite was not
> > > installed.System Error Details..Code 0x8000ffff...Description-Catastrophic
> > > Failure".
> > > I'm hoping someone out there has a solution to correct this...
> > > Thanks In Advance For Any Help I recieve..

> >
> > Yep, this is a winner, if WLM Beta will not uninstall.. says it has that is is on your system after installing it etc .. then out of ALL the 100's of work arounds , this gents worked immediately.. Start > Run : msiexec /x {B1403D7D-C725-4858-AACC-7E5FA2D72859} .OK

>
> Job done, thank you loads for this brillant command line!!

Is there also something like this for messenger plus live?
I tried to take it away because it stopped funtioning correctly, and then i
tried to install a new version, but everytime i start the setup-program it
says it has run into an error and needs to be colsed. Maybe there are stil
some old thing left from my previous messenger plus live?

12-03-2008	#11 (permalink)
pepez actually it's XP sp 3 1 posts	Re: Error Code 0x8000ffff I actually have at the moment XP sp 3 and I also have some problems: I removed live messenger from Add&Remove and thereafter I tried to download it everywhere on Microsofts site. Always it stops, last time with this error code (0x8000ffff). But now I have succeeded to download live messenger beta, but I have some problem. When I try to use my web camera or try to use Live Call to call a video call via messenger, I always get errors, like: Messenger not available (0x8ac70004) and so on. It used to work with live messenger, but not with this beta. I tried to download it from your blog, but it said "I already have a newer version of it". I have reinstalled the webcam and it works normally and updated my system and the cameras drivers etc. But it's still the same damn problem. I'm looking forward to reading what you suggest me to do. -pepez-
My System Specs

12-05-2008	#12 (permalink)
RWoods Windows Vista 3 posts	Re: Error Code 0x8000ffff Im having this problem but with the newest Windows Live that was released in the last couple of days (I think). The 9 version.
My System Specs

12-20-2008	#13 (permalink)
WolfmotherLover Vista Office Home and Student 1 posts	Re: Error Code 0x8000ffff I tried using http://messenger.jonathankay.com/redir/wlm85.asp but it said "The Older Version Of Windows Live Messenger Cannot Be Removed. Contact Your Technical Support Group." HELP!!!! Quote: Originally Posted by Jonathan Kay [MVP] Greetings, If you uninstalled it from Add or Remove then it's gone, the msiexec command just removes it - which you've already done hence the message you're seeing. If you're looking to reinstall 8.5, install from here: http://messenger.jonathankay.com/redir/wlm85.asp -- Jonathan Kay Microsoft MVP - Windows Live Messenger MSN Messenger/Windows Messenger MessengerGeek Blog: Jonathan Kay, MessengerGeek - Windows Live Messenger Resources: MSN/Windows Messenger Resources (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation -- "OzmeisterO" <guest@xxxxxx-email.com> wrote in message news:f746a7b729d72a81edf6c356516daa6a@xxxxxx-gateway.com... Quote: > > Hi all - I'm having exactly the same problem. I had WLM Beta installed, > but it was playing up so unistalled it from Add/Remove programmes. I've > tried the msiexec command line given in this thread, but that just comes > back with "This action is only valid for products that are currently > installed". > > Any more ideas please? > > > -- > OzmeisterO
My System Specs

12-20-2008	#14 (permalink)
bigwilly928 n/a posts	Re: Error Code 0x8000ffff I'm having the same problem and its saying I need to remove my most up to date version of msn but I've alread removed all the msn programs and yet its still saying I need to remove the uptodate copy before uploading the one you've suggested any ideas on how to solve this annoying event? "Jonathan Kay [MVP]" wrote: Quote: > Greetings HockeyChick, > > Try from here instead: > http://messenger.jonathankay.com/redir/wlm85.asp > > -- > Jonathan Kay > Microsoft MVP - Windows Live Messenger > MSN Messenger/Windows Messenger > MessengerGeek Blog: http://www.messengergeek.com > Messenger Resources: http://messenger.jonathankay.com > (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation > -- > > > "HockeyChick" <HockeyChick@xxxxxx> wrote in message > news:8606CDF8-872D-406D-A7C6-DB993164B0AC@xxxxxx Quote: > > Hi There All !! > > I'm trying to install the latest version of Windows Live Messenger but the > > following error message keeps popping up preventing the install to follow > > through. > > "There is a problem with the installation,windows live suite was not > > installed.System Error Details..Code 0x8000ffff...Description-Catastrophic > > Failure". > > I'm hoping someone out there has a solution to correct this... > > Thanks In Advance For Any Help I recieve.. > >
My System Specs

02-04-2009	#15 (permalink)
Bennie n/a posts	Re: Error Code 0x8000ffff "Rico" wrote: Quote: > > > "Jonathan Kay [MVP]" wrote: > Quote: > > Greetings HockeyChick, > > > > Try from here instead: > > http://messenger.jonathankay.com/redir/wlm85.asp > > > > -- > > Jonathan Kay > > Microsoft MVP - Windows Live Messenger > > MSN Messenger/Windows Messenger > > MessengerGeek Blog: http://www.messengergeek.com > > Messenger Resources: http://messenger.jonathankay.com > > (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation > > -- > > > > > > "HockeyChick" <HockeyChick@xxxxxx> wrote in message > > news:8606CDF8-872D-406D-A7C6-DB993164B0AC@xxxxxx Quote: > > > Hi There All !! > > > I'm trying to install the latest version of Windows Live Messenger but the > > > following error message keeps popping up preventing the install to follow > > > through. > > > "There is a problem with the installation,windows live suite was not > > > installed.System Error Details..Code 0x8000ffff...Description-Catastrophic > > > Failure". > > > I'm hoping someone out there has a solution to correct this... > > > Thanks In Advance For Any Help I recieve.. > > > > Yep, this is a winner, if WLM Beta will not uninstall.. says it has that is is on your system after installing it etc .. then out of ALL the 100's of work arounds , this gents worked immediately.. Start > Run : msiexec /x {B1403D7D-C725-4858-AACC-7E5FA2D72859} .OK > > Job done, thank you loads for this brillant command line!! Is there also something like this for messenger plus live? I tried to take it away because it stopped funtioning correctly, and then i tried to install a new version, but everytime i start the setup-program it says it has run into an error and needs to be colsed. Maybe there are stil some old thing left from my previous messenger plus live?
My System Specs

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