Vista - Error Code 0x8000ffff

03-04-2008

Hi There All !!
I'm trying to install the latest version of Windows Live Messenger but the
following error message keeps popping up preventing the install to follow
through.
"There is a problem with the installation,windows live suite was not
installed.System Error Details..Code 0x8000ffff...Description-Catastrophic
Failure".
I'm hoping someone out there has a solution to correct this...
Thanks In Advance For Any Help I recieve..

03-05-2008

Greetings HockeyChick,

Try from here instead:
http://messenger.jonathankay.com/redir/wlm85.asp

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--

"HockeyChick" <HockeyChick@xxxxxx> wrote in message
news:8606CDF8-872D-406D-A7C6-DB993164B0AC@xxxxxx

Quote:

> Hi There All !!
> I'm trying to install the latest version of Windows Live Messenger but the
> following error message keeps popping up preventing the install to follow
> through.
> "There is a problem with the installation,windows live suite was not
> installed.System Error Details..Code 0x8000ffff...Description-Catastrophic
> Failure".
> I'm hoping someone out there has a solution to correct this...
> Thanks In Advance For Any Help I recieve..

10-18-2008

"Jonathan Kay [MVP]" wrote:

Quote:

> Greetings HockeyChick,
>
> Try from here instead:
> http://messenger.jonathankay.com/redir/wlm85.asp
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
>
> "HockeyChick" <HockeyChick@xxxxxx> wrote in message
> news:8606CDF8-872D-406D-A7C6-DB993164B0AC@xxxxxx

Quote:

> > Hi There All !!
> > I'm trying to install the latest version of Windows Live Messenger but the
> > following error message keeps popping up preventing the install to follow
> > through.
> > "There is a problem with the installation,windows live suite was not
> > installed.System Error Details..Code 0x8000ffff...Description-Catastrophic
> > Failure".
> > I'm hoping someone out there has a solution to correct this...
> > Thanks In Advance For Any Help I recieve..

>
> Yep, this is a winner, if WLM Beta will not uninstall.. says it has that is is on your system after installing it etc .. then out of ALL the 100's of work arounds , this gents worked immediately.. Start > Run : msiexec /x {B1403D7D-C725-4858-AACC-7E5FA2D72859} .OK

Job done, thank you loads for this brillant command line!!

**OzmeisterO** · 11-25-2008

Hi all - I'm having exactly the same problem. I had WLM Beta installed, but it was playing up so unistalled it from Add/Remove programmes. I've tried the msiexec command line given in this thread, but that just comes back with "This action is only valid for products that are currently installed".

Any more ideas please?

11-25-2008

Greetings,

If you uninstalled it from Add or Remove then it's gone, the msiexec command just removes
it - which you've already done hence the message you're seeing.

If you're looking to reinstall 8.5, install from here:
http://messenger.jonathankay.com/redir/wlm85.asp

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--

"OzmeisterO" <guest@xxxxxx-email.com> wrote in message
news:f746a7b729d72a81edf6c356516daa6a@xxxxxx-gateway.com...

Quote:

>
> Hi all - I'm having exactly the same problem. I had WLM Beta installed,
> but it was playing up so unistalled it from Add/Remove programmes. I've
> tried the msiexec command line given in this thread, but that just comes
> back with "This action is only valid for products that are currently
> installed".
>
> Any more ideas please?
>
>
> --
> OzmeisterO

**OzmeisterO** · 11-25-2008

Hiya - thanks for that. I was hoping to reinstall the Beta version, but whenever I try to I get the error codes. Any ideas please?

11-25-2008

Hi,

If you wish to install the beta version, follow the instructions under Messenger on my blog
as there's more than one component you need to install:
http://messengergeek.spaces.live.com...BDA1!868.entry

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--

"OzmeisterO" <guest@xxxxxx-email.com> wrote in message
news:cec82bbcfd659420462d463c1e281ab3@xxxxxx-gateway.com...

Quote:

>
> Hiya - thanks for that. I was hoping to reinstall the Beta version, but
> whenever I try to I get the error codes. Any ideas please?
>
>
> --
> OzmeisterO

**OzmeisterO** · 11-26-2008

Thanks for that Jonathan - much appreciated. Got Messenger Beta working again - still got the same issues as before I uninstalled it, but at least I'm back to where I started and it's usable.

11-26-2008

Hi,

Glad to be of help. Which issues are you seeing anyway?

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--

"c" <guest@xxxxxx-email.com> wrote in message
news:822b1cbfc38d32dea09f976246cb97ac@xxxxxx-gateway.com...

Quote:

>
> Thanks for that Jonathan - much appreciated. Got Messenger Beta working
> again - still got the same issues as before I uninstalled it, but at
> least I'm back to where I started and it's usable.
>
>
> --
> OzmeisterO

**OzmeisterO** · 11-26-2008

Minor things really like the new tabs not showing, e.g. the Facebook one appears occasionally (gives me the login screen where I enter my details, press enter and then the login screen just appears again) and then disappears again. Any ideas?

03-04-2008	#1 (permalink)
HockeyChick n/a posts	Error Code 0x8000ffff Hi There All !! I'm trying to install the latest version of Windows Live Messenger but the following error message keeps popping up preventing the install to follow through. "There is a problem with the installation,windows live suite was not installed.System Error Details..Code 0x8000ffff...Description-Catastrophic Failure". I'm hoping someone out there has a solution to correct this... Thanks In Advance For Any Help I recieve..
My System Specs

03-05-2008	#2 (permalink)
Jonathan Kay [MVP] n/a posts	Re: Error Code 0x8000ffff Greetings HockeyChick, Try from here instead: http://messenger.jonathankay.com/redir/wlm85.asp -- Jonathan Kay Microsoft MVP - Windows Live Messenger MSN Messenger/Windows Messenger MessengerGeek Blog: http://www.messengergeek.com Messenger Resources: http://messenger.jonathankay.com (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation -- "HockeyChick" <HockeyChick@xxxxxx> wrote in message news:8606CDF8-872D-406D-A7C6-DB993164B0AC@xxxxxx Quote: > Hi There All !! > I'm trying to install the latest version of Windows Live Messenger but the > following error message keeps popping up preventing the install to follow > through. > "There is a problem with the installation,windows live suite was not > installed.System Error Details..Code 0x8000ffff...Description-Catastrophic > Failure". > I'm hoping someone out there has a solution to correct this... > Thanks In Advance For Any Help I recieve..
My System Specs

10-18-2008	#3 (permalink)
Rico n/a posts	Re: Error Code 0x8000ffff "Jonathan Kay [MVP]" wrote: Quote: > Greetings HockeyChick, > > Try from here instead: > http://messenger.jonathankay.com/redir/wlm85.asp > > -- > Jonathan Kay > Microsoft MVP - Windows Live Messenger > MSN Messenger/Windows Messenger > MessengerGeek Blog: http://www.messengergeek.com > Messenger Resources: http://messenger.jonathankay.com > (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation > -- > > > "HockeyChick" <HockeyChick@xxxxxx> wrote in message > news:8606CDF8-872D-406D-A7C6-DB993164B0AC@xxxxxx Quote: > > Hi There All !! > > I'm trying to install the latest version of Windows Live Messenger but the > > following error message keeps popping up preventing the install to follow > > through. > > "There is a problem with the installation,windows live suite was not > > installed.System Error Details..Code 0x8000ffff...Description-Catastrophic > > Failure". > > I'm hoping someone out there has a solution to correct this... > > Thanks In Advance For Any Help I recieve.. > > Yep, this is a winner, if WLM Beta will not uninstall.. says it has that is is on your system after installing it etc .. then out of ALL the 100's of work arounds , this gents worked immediately.. Start > Run : msiexec /x {B1403D7D-C725-4858-AACC-7E5FA2D72859} .OK Job done, thank you loads for this brillant command line!!
My System Specs

11-25-2008	#4 (permalink)
OzmeisterO Vista Home Premium 32bit 5 posts	Re: Error Code 0x8000ffff Hi all - I'm having exactly the same problem. I had WLM Beta installed, but it was playing up so unistalled it from Add/Remove programmes. I've tried the msiexec command line given in this thread, but that just comes back with "This action is only valid for products that are currently installed". Any more ideas please?
My System Specs

11-25-2008	#5 (permalink)
Jonathan Kay [MVP] n/a posts	Re: Error Code 0x8000ffff Greetings, If you uninstalled it from Add or Remove then it's gone, the msiexec command just removes it - which you've already done hence the message you're seeing. If you're looking to reinstall 8.5, install from here: http://messenger.jonathankay.com/redir/wlm85.asp -- Jonathan Kay Microsoft MVP - Windows Live Messenger MSN Messenger/Windows Messenger MessengerGeek Blog: http://www.messengergeek.com Messenger Resources: http://messenger.jonathankay.com (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation -- "OzmeisterO" <guest@xxxxxx-email.com> wrote in message news:f746a7b729d72a81edf6c356516daa6a@xxxxxx-gateway.com... Quote: > > Hi all - I'm having exactly the same problem. I had WLM Beta installed, > but it was playing up so unistalled it from Add/Remove programmes. I've > tried the msiexec command line given in this thread, but that just comes > back with "This action is only valid for products that are currently > installed". > > Any more ideas please? > > > -- > OzmeisterO
My System Specs

11-25-2008	#6 (permalink)
OzmeisterO Vista Home Premium 32bit 5 posts	Re: Error Code 0x8000ffff Hiya - thanks for that. I was hoping to reinstall the Beta version, but whenever I try to I get the error codes. Any ideas please?
My System Specs

11-25-2008	#7 (permalink)
Jonathan Kay [MVP] n/a posts	Re: Error Code 0x8000ffff Hi, If you wish to install the beta version, follow the instructions under Messenger on my blog as there's more than one component you need to install: http://messengergeek.spaces.live.com...BDA1!868.entry -- Jonathan Kay Microsoft MVP - Windows Live Messenger MSN Messenger/Windows Messenger MessengerGeek Blog: http://www.messengergeek.com Messenger Resources: http://messenger.jonathankay.com (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation -- "OzmeisterO" <guest@xxxxxx-email.com> wrote in message news:cec82bbcfd659420462d463c1e281ab3@xxxxxx-gateway.com... Quote: > > Hiya - thanks for that. I was hoping to reinstall the Beta version, but > whenever I try to I get the error codes. Any ideas please? > > > -- > OzmeisterO
My System Specs

11-26-2008	#8 (permalink)
OzmeisterO Vista Home Premium 32bit 5 posts	Re: Error Code 0x8000ffff Thanks for that Jonathan - much appreciated. Got Messenger Beta working again - still got the same issues as before I uninstalled it, but at least I'm back to where I started and it's usable.
My System Specs

11-26-2008	#9 (permalink)
Jonathan Kay [MVP] n/a posts	Re: Error Code 0x8000ffff Hi, Glad to be of help. Which issues are you seeing anyway? -- Jonathan Kay Microsoft MVP - Windows Live Messenger MSN Messenger/Windows Messenger MessengerGeek Blog: http://www.messengergeek.com Messenger Resources: http://messenger.jonathankay.com (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation -- "c" <guest@xxxxxx-email.com> wrote in message news:822b1cbfc38d32dea09f976246cb97ac@xxxxxx-gateway.com... Quote: > > Thanks for that Jonathan - much appreciated. Got Messenger Beta working > again - still got the same issues as before I uninstalled it, but at > least I'm back to where I started and it's usable. > > > -- > OzmeisterO
My System Specs

11-26-2008	#10 (permalink)
OzmeisterO Vista Home Premium 32bit 5 posts	Re: Error Code 0x8000ffff Minor things really like the new tabs not showing, e.g. the Facebook one appears occasionally (gives me the login screen where I enter my details, press enter and then the login screen just appears again) and then disappears again. Any ideas?
My System Specs

Similar Threads
Thread	Forum
error code: 0X8000ffff	Live Messenger
Error Code 0x8000FFFF	Live Messenger
VSS Provider Error 0x8000FFFF	Vista General
error 0x8000FFFF	Live Mail
backup and restore pgm error 0x8000ffff	Vista performance & maintenance