Windows Vista Forums
Vista Forums Home Join Vista Forums Windows 7 Forum Vista Tutorials Tags
Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks.

Go Back   Vista Forums > Windows Live > Live Messenger

Vista - cannot remove old live messenger beta to install required new vers

Reply
 
Old 03-14-2008   #1 (permalink)
when no answers questions must suffice


 
 

cannot remove old live messenger beta to install required new vers

I am completely unable to use live messenger The new version is required to
continue and the old version cannot be removed What exactly is the solution?

My System SpecsSystem Spec
Old 03-14-2008   #2 (permalink)
Jonathan Kay [MVP]


 
 

Re: cannot remove old live messenger beta to install required new vers

Greetings,

What you'll need to do is remove the bits of the old install in the registry. To do so,
download and run the Windows Installer Cleanup tool:
http://tinyurl.com/42ul9

More documentation can be found here:
http://support.microsoft.com/kb/290301

It's pretty simple to use though. After the cleanup utility is installed (yes, more
installing), head over to Program Files\Windows Installer Cleanup and run the msicuu
executable. You'll be prompted with a list of installed products, including Messenger.
Just select Windows Live Messenger and choose Remove.

Now you should be able to install the latest. If you'd like a direct link to the latest
version, you can grab it here (avoiding the Live Installer stuff):
http://get.live.com/messenger/config

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"when no answers questions must suffice" <when no answers questions must
suffice@xxxxxx> wrote in message
news:57D63757-0FFC-49FB-AEE8-6191C832C588@xxxxxx
Quote:

> I am completely unable to use live messenger The new version is required to
> continue and the old version cannot be removed What exactly is the solution?

My System SpecsSystem Spec
Reply

Thread Tools


Similar Threads
Thread Forum
Remove Advertising from Windows Live Messenger Live Messenger
Can't remove windows live messenger beta Live Messenger
how to get live messenger 9 beta ? Live Messenger
Can't remove explorer menu bar after install/remove Live Search Club toolbar Vista General
I Got The Windows Live Messenger Desktop Public Beta Running on Windows Vista Beta 2! Vista General


Vista Forums is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows Vista", the Start Orb, and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46