2 questions.. chat and remote assistance

Hi Jonathon... Any updated causes as to why SOO many mesages on windows live
are not going through? I havent used the handwriting feature. Its like every
other chat line i send doesn't go through anymore.
Also, remote asssistance.. How come some can connect to some people and not
to others ? It doesnt seem to matter what OS cuz can connect to xp, vista
just not to some people

Thanks

Hi Susie,

I honestly haven't heard of anyone else having the problem. As such, it's something specific
to your environment. As a test, why not try another client that supports the .NET Messenger
network (what Windows Live Messenger uses to communicate). One example of this is Trillian
(http://www.trillian.cc) although there's others.

Remote Assistance requires a direct connection to work and unlike the other functions in
Messenger, doesn't have a relay server that will relay connections if a direct connection
fails. By "direct connection" I mean your computer can directly connect to the person you're
trying to assist. The most general cause is a router on the person's local network which
doesn't support Universal Plug and Play (UPnP). But that's the reason why it sometimes works
and sometimes does not.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Susie" <Susie@xxxxxx> wrote in message
news:629068E6-85B8-49EF-9837-B63155A11726@xxxxxx

Thanks Jonathan ! I am going to download Trillian now and see if its good
!

Susie

"Jonathan Kay [MVP]" wrote: