Windows Vista Forums

Re: Signing in just goes on forever but no error
  1. #1


    Cowie611 Guest

    Re: Signing in just goes on forever but no error

    Hi Jonathan,



    Your solution works fine for me for the first time, and I managed to sign in
    for not more than 2 hours before I got disconnected again. This time, I
    followed exactly the steps but it doesn't work already even if i deleted my
    internet files and ran your application - rebooting my pc doesnt help either
    on solving the problem.

    What should I do now?? Please help.

    "Jonathan Kay [MVP]" wrote:

    > Greetings,
    >
    > Try the following -- shut down Messenger entirely by right-clicking on its icon in the
    > notification area and choosing Exit, then download and run this .reg file:
    > http://messenger.jonathankay.com/dow...grsettings.reg
    >
    > Then try signing in again.
    >
    > --
    > Jonathan Kay
    > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
    > Associate Expert
    > http://www.microsoft.com/windowsxp/expertzone/
    > Messenger Resources - http://messenger.jonathankay.com
    > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
    > You *must* contact me for redistribution rights.
    > --
    >
    > "advcomp2019" <advcomp2019@xxxxxx> wrote in message
    > news:EC8102CE-5C43-4ADE-8F92-449A1E003188@xxxxxx

    > >I have the same problem. I can sign into a different computer with my name.
    > > So I uninstalled and reinstalled and have the same problem still. I tried
    > > disabling my firewall and still no luck. It started after Windows Updates.
    > > So I tried removing the updates, but still no luck.
    > >
    > > "Jonathan Kay [MVP]" wrote:
    > >

    > >> Greetings,
    > >>
    > >> Do you have another PC you have access to with WLM on it that you can try logging into
    > >> that
    > >> account on?
    > >>
    > >> --
    > >> Jonathan Kay
    > >> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
    > >> Associate Expert
    > >> http://www.microsoft.com/windowsxp/expertzone/
    > >> Messenger Resources - http://messenger.jonathankay.com
    > >> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
    > >> You *must* contact me for redistribution rights.
    > >> --
    > >>
    > >> "drewhosick@xxxxxx" <drewhosick@xxxxxx@discussions.microsoft.com> wrote in message
    > >> news:9DA6C65E-0DBD-4648-9A66-6BEFA9404144@xxxxxx
    > >> > Hi all,
    > >> >
    > >> > I've never had any issues with MSN before but today I signed off and went to
    > >> > sign back on and it just keeps trying to sign on. Litterally it sat there
    > >> > for 2 hours no error message or anything, just saying signing in all the
    > >> > time. So I finally decided to try my old account which signed in in 3
    > >> > seconds no problem. I also tried my account sign in through web messenger
    > >> > and no issue but then trying again on live it just does not want to sign into
    > >> > this account. Is there anything I can do?
    > >>
    > >>
    > >>
    >
    >
    >

      My System SpecsSystem Spec

  2. #2


    Jonathan Kay [MVP] Guest

    Re: Signing in just goes on forever but no error

    Hi,

    Firstly, make sure you're using the latest Messenger version -- what's described here was for
    a problem that's been long since fixed.
    http://get.live.com/messenger/config

    However, if you're being disconnected, there could be a network problem. What kind of
    network scenario are you in -- at work, at home, at school, or..?

    --
    Jonathan Kay
    Microsoft MVP - Windows Live Messenger
    MSN Messenger/Windows Messenger
    MessengerGeek Blog: http://www.messengergeek.com
    Messenger Resources: http://messenger.jonathankay.com
    (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
    --


    "Cowie611" <Cowie611@xxxxxx> wrote in message
    news:60B25D65-D45F-4B12-880B-0C2FE3524823@xxxxxx

    > Hi Jonathan,
    >
    > Your solution works fine for me for the first time, and I managed to sign in
    > for not more than 2 hours before I got disconnected again. This time, I
    > followed exactly the steps but it doesn't work already even if i deleted my
    > internet files and ran your application - rebooting my pc doesnt help either
    > on solving the problem.
    >
    > What should I do now?? Please help.
    >
    > "Jonathan Kay [MVP]" wrote:
    >

    >> Greetings,
    >>
    >> Try the following -- shut down Messenger entirely by right-clicking on its icon in the
    >> notification area and choosing Exit, then download and run this .reg file:
    >> http://messenger.jonathankay.com/dow...grsettings.reg
    >>
    >> Then try signing in again.
    >>
    >> --
    >> Jonathan Kay
    >> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
    >> Associate Expert
    >> http://www.microsoft.com/windowsxp/expertzone/
    >> Messenger Resources - http://messenger.jonathankay.com
    >> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
    >> You *must* contact me for redistribution rights.
    >> --
    >>
    >> "advcomp2019" <advcomp2019@xxxxxx> wrote in message
    >> news:EC8102CE-5C43-4ADE-8F92-449A1E003188@xxxxxx

    >> >I have the same problem. I can sign into a different computer with my name.
    >> > So I uninstalled and reinstalled and have the same problem still. I tried
    >> > disabling my firewall and still no luck. It started after Windows Updates.
    >> > So I tried removing the updates, but still no luck.
    >> >
    >> > "Jonathan Kay [MVP]" wrote:
    >> >
    >> >> Greetings,
    >> >>
    >> >> Do you have another PC you have access to with WLM on it that you can try logging into
    >> >> that
    >> >> account on?
    >> >>
    >> >> --
    >> >> Jonathan Kay
    >> >> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
    >> >> Associate Expert
    >> >> http://www.microsoft.com/windowsxp/expertzone/
    >> >> Messenger Resources - http://messenger.jonathankay.com
    >> >> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
    >> >> You *must* contact me for redistribution rights.
    >> >> --
    >> >>
    >> >> "drewhosick@xxxxxx" <drewhosick@xxxxxx@discussions.microsoft.com> wrote in
    >> >> message
    >> >> news:9DA6C65E-0DBD-4648-9A66-6BEFA9404144@xxxxxx
    >> >> > Hi all,
    >> >> >
    >> >> > I've never had any issues with MSN before but today I signed off and went to
    >> >> > sign back on and it just keeps trying to sign on. Litterally it sat there
    >> >> > for 2 hours no error message or anything, just saying signing in all the
    >> >> > time. So I finally decided to try my old account which signed in in 3
    >> >> > seconds no problem. I also tried my account sign in through web messenger
    >> >> > and no issue but then trying again on live it just does not want to sign into
    >> >> > this account. Is there anything I can do?
    >> >>
    >> >>
    >> >>
    >>
    >>
    >>

      My System SpecsSystem Spec

  3. #3


    Cowie611 Guest

    Re: Signing in just goes on forever but no error

    Hi JK,

    It shouldnt be the network problem. I'm logging in from my work PC in my
    office and my colleagues have tried to log in to MSN from my PC and they are
    able to do. I've also tried to log in from my colleague's work PCs and it
    worked perfectly fine - just me that I cant login to my MSN account from mine
    work PC how sad.

    I have tried to reinstall my MSN Messenger from
    http://get.live.com/messenger/overview since the problem has first occurred.

    Prior to the problem of signing it (when my Messenger was still working
    fine), I noticed that whenever I clicked on the mail icon in messenger to go
    to my Hotmail account, it prompted me to key in my password, stating that my
    password was incorrect. It is strange that I typed the same password to log
    in to my messenger but when I clicked the mail icon in messenger to go to
    Hotmail, it claimed that my password was wrong - isn't it supposed to be
    single sign on and my password should be correct by then? Could this be the
    cause of my problem in signing into Messenger?

    I still could not sign in to Messnger after so long. I have attempted to log
    in(although still failed) but I noticed that whenever I type my password
    (consists of 7 asterisks), it will turned into 9 asterisks (which was my old
    password) when the two buddy started spinning.

    Do these two problems contribute to my difficulties in signin in to messenger?

    Many many thanks!


    "Jonathan Kay [MVP]" wrote:

    > Hi,
    >
    > Firstly, make sure you're using the latest Messenger version -- what's described here was for
    > a problem that's been long since fixed.
    > http://get.live.com/messenger/config
    >
    > However, if you're being disconnected, there could be a network problem. What kind of
    > network scenario are you in -- at work, at home, at school, or..?
    >
    > --
    > Jonathan Kay
    > Microsoft MVP - Windows Live Messenger
    > MSN Messenger/Windows Messenger
    > MessengerGeek Blog: http://www.messengergeek.com
    > Messenger Resources: http://messenger.jonathankay.com
    > (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
    > --
    >
    >
    > "Cowie611" <Cowie611@xxxxxx> wrote in message
    > news:60B25D65-D45F-4B12-880B-0C2FE3524823@xxxxxx

    > > Hi Jonathan,
    > >
    > > Your solution works fine for me for the first time, and I managed to sign in
    > > for not more than 2 hours before I got disconnected again. This time, I
    > > followed exactly the steps but it doesn't work already even if i deleted my
    > > internet files and ran your application - rebooting my pc doesnt help either
    > > on solving the problem.
    > >
    > > What should I do now?? Please help.
    > >
    > > "Jonathan Kay [MVP]" wrote:
    > >

    > >> Greetings,
    > >>
    > >> Try the following -- shut down Messenger entirely by right-clicking on its icon in the
    > >> notification area and choosing Exit, then download and run this .reg file:
    > >> http://messenger.jonathankay.com/dow...grsettings.reg
    > >>
    > >> Then try signing in again.
    > >>
    > >> --
    > >> Jonathan Kay
    > >> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
    > >> Associate Expert
    > >> http://www.microsoft.com/windowsxp/expertzone/
    > >> Messenger Resources - http://messenger.jonathankay.com
    > >> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
    > >> You *must* contact me for redistribution rights.
    > >> --
    > >>
    > >> "advcomp2019" <advcomp2019@xxxxxx> wrote in message
    > >> news:EC8102CE-5C43-4ADE-8F92-449A1E003188@xxxxxx
    > >> >I have the same problem. I can sign into a different computer with my name.
    > >> > So I uninstalled and reinstalled and have the same problem still. I tried
    > >> > disabling my firewall and still no luck. It started after Windows Updates.
    > >> > So I tried removing the updates, but still no luck.
    > >> >
    > >> > "Jonathan Kay [MVP]" wrote:
    > >> >
    > >> >> Greetings,
    > >> >>
    > >> >> Do you have another PC you have access to with WLM on it that you can try logging into
    > >> >> that
    > >> >> account on?
    > >> >>
    > >> >> --
    > >> >> Jonathan Kay
    > >> >> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
    > >> >> Associate Expert
    > >> >> http://www.microsoft.com/windowsxp/expertzone/
    > >> >> Messenger Resources - http://messenger.jonathankay.com
    > >> >> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
    > >> >> You *must* contact me for redistribution rights.
    > >> >> --
    > >> >>
    > >> >> "drewhosick@xxxxxx" <drewhosick@xxxxxx@discussions.microsoft.com> wrote in
    > >> >> message
    > >> >> news:9DA6C65E-0DBD-4648-9A66-6BEFA9404144@xxxxxx
    > >> >> > Hi all,
    > >> >> >
    > >> >> > I've never had any issues with MSN before but today I signed off and went to
    > >> >> > sign back on and it just keeps trying to sign on. Litterally it sat there
    > >> >> > for 2 hours no error message or anything, just saying signing in all the
    > >> >> > time. So I finally decided to try my old account which signed in in 3
    > >> >> > seconds no problem. I also tried my account sign in through web messenger
    > >> >> > and no issue but then trying again on live it just does not want to sign into
    > >> >> > this account. Is there anything I can do?
    > >> >>
    > >> >>
    > >> >>
    > >>
    > >>
    > >>
    >
    >

      My System SpecsSystem Spec

  4. #4


    Jonathan Kay [MVP] Guest

    Re: Signing in just goes on forever but no error

    Hi,

    Ah, gotcha.

    No, neither problem really would affect your login to Messenger. In terms of the Hotmail
    thing, you might just have the option on to prompt you or you simply need to clear your
    Internet Explorer cookies. The 9 asterisks you're seeing is by design for any saved password
    in Messenger -- it's just to obfuscate the real length of your password.

    Now, there is one other thing to try and although this really shouldn't be an issue in the
    current version of Windows Live Messenger, it's worth a shot anyway. With Messenger closed,
    click Start, then Run (if you're using Vista, just paste it in the search box in the start
    menu), and paste the following:
    %userprofile%\local settings\Application Data\microsoft

    then hit Enter. In the folder that opens, right-click Messenger and rename it to Messenger_.
    Then rename the Windows Live Contacts folder to Windows Live Contacts_.

    Now start Messenger and try and sign in.

    --
    Jonathan Kay
    Microsoft MVP - Windows Live Messenger
    MSN Messenger/Windows Messenger
    MessengerGeek Blog: http://www.messengergeek.com
    Messenger Resources: http://messenger.jonathankay.com
    (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
    --


    "Cowie611" <Cowie611@xxxxxx> wrote in message
    news:C77F7C41-61B1-4154-AEDE-57C6BA3F747C@xxxxxx

    > Hi JK,
    >
    > It shouldnt be the network problem. I'm logging in from my work PC in my
    > office and my colleagues have tried to log in to MSN from my PC and they are
    > able to do. I've also tried to log in from my colleague's work PCs and it
    > worked perfectly fine - just me that I cant login to my MSN account from mine
    > work PC how sad.
    >
    > I have tried to reinstall my MSN Messenger from
    > http://get.live.com/messenger/overview since the problem has first occurred.
    >
    > Prior to the problem of signing it (when my Messenger was still working
    > fine), I noticed that whenever I clicked on the mail icon in messenger to go
    > to my Hotmail account, it prompted me to key in my password, stating that my
    > password was incorrect. It is strange that I typed the same password to log
    > in to my messenger but when I clicked the mail icon in messenger to go to
    > Hotmail, it claimed that my password was wrong - isn't it supposed to be
    > single sign on and my password should be correct by then? Could this be the
    > cause of my problem in signing into Messenger?
    >
    > I still could not sign in to Messnger after so long. I have attempted to log
    > in(although still failed) but I noticed that whenever I type my password
    > (consists of 7 asterisks), it will turned into 9 asterisks (which was my old
    > password) when the two buddy started spinning.
    >
    > Do these two problems contribute to my difficulties in signin in to messenger?
    >
    > Many many thanks!
    >
    >
    > "Jonathan Kay [MVP]" wrote:
    >

    >> Hi,
    >>
    >> Firstly, make sure you're using the latest Messenger version -- what's described here was
    >> for
    >> a problem that's been long since fixed.
    >> http://get.live.com/messenger/config
    >>
    >> However, if you're being disconnected, there could be a network problem. What kind of
    >> network scenario are you in -- at work, at home, at school, or..?
    >>
    >> --
    >> Jonathan Kay
    >> Microsoft MVP - Windows Live Messenger
    >> MSN Messenger/Windows Messenger
    >> MessengerGeek Blog: http://www.messengergeek.com
    >> Messenger Resources: http://messenger.jonathankay.com
    >> (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
    >> --
    >>
    >>
    >> "Cowie611" <Cowie611@xxxxxx> wrote in message
    >> news:60B25D65-D45F-4B12-880B-0C2FE3524823@xxxxxx

    >> > Hi Jonathan,
    >> >
    >> > Your solution works fine for me for the first time, and I managed to sign in
    >> > for not more than 2 hours before I got disconnected again. This time, I
    >> > followed exactly the steps but it doesn't work already even if i deleted my
    >> > internet files and ran your application - rebooting my pc doesnt help either
    >> > on solving the problem.
    >> >
    >> > What should I do now?? Please help.
    >> >
    >> > "Jonathan Kay [MVP]" wrote:
    >> >
    >> >> Greetings,
    >> >>
    >> >> Try the following -- shut down Messenger entirely by right-clicking on its icon in the
    >> >> notification area and choosing Exit, then download and run this .reg file:
    >> >> http://messenger.jonathankay.com/dow...grsettings.reg
    >> >>
    >> >> Then try signing in again.
    >> >>
    >> >> --
    >> >> Jonathan Kay
    >> >> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
    >> >> Associate Expert
    >> >> http://www.microsoft.com/windowsxp/expertzone/
    >> >> Messenger Resources - http://messenger.jonathankay.com
    >> >> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
    >> >> You *must* contact me for redistribution rights.
    >> >> --
    >> >>
    >> >> "advcomp2019" <advcomp2019@xxxxxx> wrote in message
    >> >> news:EC8102CE-5C43-4ADE-8F92-449A1E003188@xxxxxx
    >> >> >I have the same problem. I can sign into a different computer with my name.
    >> >> > So I uninstalled and reinstalled and have the same problem still. I tried
    >> >> > disabling my firewall and still no luck. It started after Windows Updates.
    >> >> > So I tried removing the updates, but still no luck.
    >> >> >
    >> >> > "Jonathan Kay [MVP]" wrote:
    >> >> >
    >> >> >> Greetings,
    >> >> >>
    >> >> >> Do you have another PC you have access to with WLM on it that you can try logging
    >> >> >> into
    >> >> >> that
    >> >> >> account on?
    >> >> >>
    >> >> >> --
    >> >> >> Jonathan Kay
    >> >> >> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
    >> >> >> Associate Expert
    >> >> >> http://www.microsoft.com/windowsxp/expertzone/
    >> >> >> Messenger Resources - http://messenger.jonathankay.com
    >> >> >> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
    >> >> >> You *must* contact me for redistribution rights.
    >> >> >> --
    >> >> >>
    >> >> >> "drewhosick@xxxxxx" <drewhosick@xxxxxx@discussions.microsoft.com> wrote in
    >> >> >> message
    >> >> >> news:9DA6C65E-0DBD-4648-9A66-6BEFA9404144@xxxxxx
    >> >> >> > Hi all,
    >> >> >> >
    >> >> >> > I've never had any issues with MSN before but today I signed off and went to
    >> >> >> > sign back on and it just keeps trying to sign on. Litterally it sat there
    >> >> >> > for 2 hours no error message or anything, just saying signing in all the
    >> >> >> > time. So I finally decided to try my old account which signed in in 3
    >> >> >> > seconds no problem. I also tried my account sign in through web messenger
    >> >> >> > and no issue but then trying again on live it just does not want to sign into
    >> >> >> > this account. Is there anything I can do?
    >> >> >>
    >> >> >>
    >> >> >>
    >> >>
    >> >>
    >> >>
    >>
    >>

      My System SpecsSystem Spec

  5. #5


    Cowie611 Guest

    Re: Signing in just goes on forever but no error

    Hi JK,

    I've tried using your proposed solution last week Monday and it doesnt help.
    Then, i decided to give up on signing in.

    Right after not signing in from my work PC for more than a week, I tried to
    log in again yesterday and surprisingly, i could! However, all my emoticons
    were gone and all my group contact gone haywire.

    Today, when I tried to log in again - the same old problem reoccur. I failed
    to log in AGAIN! *sigh* Could you please advise?

    Thanks.

    "Jonathan Kay [MVP]" wrote:

    > Hi,
    >
    > Ah, gotcha.
    >
    > No, neither problem really would affect your login to Messenger. In terms of the Hotmail
    > thing, you might just have the option on to prompt you or you simply need to clear your
    > Internet Explorer cookies. The 9 asterisks you're seeing is by design for any saved password
    > in Messenger -- it's just to obfuscate the real length of your password.
    >
    > Now, there is one other thing to try and although this really shouldn't be an issue in the
    > current version of Windows Live Messenger, it's worth a shot anyway. With Messenger closed,
    > click Start, then Run (if you're using Vista, just paste it in the search box in the start
    > menu), and paste the following:
    > %userprofile%\local settings\Application Data\microsoft
    >
    > then hit Enter. In the folder that opens, right-click Messenger and rename it to Messenger_.
    > Then rename the Windows Live Contacts folder to Windows Live Contacts_.
    >
    > Now start Messenger and try and sign in.
    >
    > --
    > Jonathan Kay
    > Microsoft MVP - Windows Live Messenger
    > MSN Messenger/Windows Messenger
    > MessengerGeek Blog: http://www.messengergeek.com
    > Messenger Resources: http://messenger.jonathankay.com
    > (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
    > --
    >
    >
    > "Cowie611" <Cowie611@xxxxxx> wrote in message
    > news:C77F7C41-61B1-4154-AEDE-57C6BA3F747C@xxxxxx

    > > Hi JK,
    > >
    > > It shouldnt be the network problem. I'm logging in from my work PC in my
    > > office and my colleagues have tried to log in to MSN from my PC and they are
    > > able to do. I've also tried to log in from my colleague's work PCs and it
    > > worked perfectly fine - just me that I cant login to my MSN account from mine
    > > work PC how sad.
    > >
    > > I have tried to reinstall my MSN Messenger from
    > > http://get.live.com/messenger/overview since the problem has first occurred.
    > >
    > > Prior to the problem of signing it (when my Messenger was still working
    > > fine), I noticed that whenever I clicked on the mail icon in messenger to go
    > > to my Hotmail account, it prompted me to key in my password, stating that my
    > > password was incorrect. It is strange that I typed the same password to log
    > > in to my messenger but when I clicked the mail icon in messenger to go to
    > > Hotmail, it claimed that my password was wrong - isn't it supposed to be
    > > single sign on and my password should be correct by then? Could this be the
    > > cause of my problem in signing into Messenger?
    > >
    > > I still could not sign in to Messnger after so long. I have attempted to log
    > > in(although still failed) but I noticed that whenever I type my password
    > > (consists of 7 asterisks), it will turned into 9 asterisks (which was my old
    > > password) when the two buddy started spinning.
    > >
    > > Do these two problems contribute to my difficulties in signin in to messenger?
    > >
    > > Many many thanks!
    > >
    > >
    > > "Jonathan Kay [MVP]" wrote:
    > >

    > >> Hi,
    > >>
    > >> Firstly, make sure you're using the latest Messenger version -- what's described here was
    > >> for
    > >> a problem that's been long since fixed.
    > >> http://get.live.com/messenger/config
    > >>
    > >> However, if you're being disconnected, there could be a network problem. What kind of
    > >> network scenario are you in -- at work, at home, at school, or..?
    > >>
    > >> --
    > >> Jonathan Kay
    > >> Microsoft MVP - Windows Live Messenger
    > >> MSN Messenger/Windows Messenger
    > >> MessengerGeek Blog: http://www.messengergeek.com
    > >> Messenger Resources: http://messenger.jonathankay.com
    > >> (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
    > >> --
    > >>
    > >>
    > >> "Cowie611" <Cowie611@xxxxxx> wrote in message
    > >> news:60B25D65-D45F-4B12-880B-0C2FE3524823@xxxxxx
    > >> > Hi Jonathan,
    > >> >
    > >> > Your solution works fine for me for the first time, and I managed to sign in
    > >> > for not more than 2 hours before I got disconnected again. This time, I
    > >> > followed exactly the steps but it doesn't work already even if i deleted my
    > >> > internet files and ran your application - rebooting my pc doesnt help either
    > >> > on solving the problem.
    > >> >
    > >> > What should I do now?? Please help.
    > >> >

      My System SpecsSystem Spec

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