Re: Signing in just goes on forever but no error

Hi Jonathan,

Your solution works fine for me for the first time, and I managed to sign in
for not more than 2 hours before I got disconnected again. This time, I
followed exactly the steps but it doesn't work already even if i deleted my
internet files and ran your application - rebooting my pc doesnt help either
on solving the problem.

What should I do now?? Please help.

"Jonathan Kay [MVP]" wrote:

Hi,

Firstly, make sure you're using the latest Messenger version -- what's described here was for
a problem that's been long since fixed.
http://get.live.com/messenger/config

However, if you're being disconnected, there could be a network problem. What kind of
network scenario are you in -- at work, at home, at school, or..?

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Cowie611" <Cowie611@xxxxxx> wrote in message
news:60B25D65-D45F-4B12-880B-0C2FE3524823@xxxxxx

Hi JK,

It shouldnt be the network problem. I'm logging in from my work PC in my
office and my colleagues have tried to log in to MSN from my PC and they are
able to do. I've also tried to log in from my colleague's work PCs and it
worked perfectly fine - just me that I cant login to my MSN account from mine
work PC how sad.

I have tried to reinstall my MSN Messenger from
http://get.live.com/messenger/overview since the problem has first occurred.

Prior to the problem of signing it (when my Messenger was still working
fine), I noticed that whenever I clicked on the mail icon in messenger to go
to my Hotmail account, it prompted me to key in my password, stating that my
password was incorrect. It is strange that I typed the same password to log
in to my messenger but when I clicked the mail icon in messenger to go to
Hotmail, it claimed that my password was wrong - isn't it supposed to be
single sign on and my password should be correct by then? Could this be the
cause of my problem in signing into Messenger?

I still could not sign in to Messnger after so long. I have attempted to log
in(although still failed) but I noticed that whenever I type my password
(consists of 7 asterisks), it will turned into 9 asterisks (which was my old
password) when the two buddy started spinning.

Do these two problems contribute to my difficulties in signin in to messenger?

Many many thanks!


"Jonathan Kay [MVP]" wrote:

Hi,

Ah, gotcha.

No, neither problem really would affect your login to Messenger. In terms of the Hotmail
thing, you might just have the option on to prompt you or you simply need to clear your
Internet Explorer cookies. The 9 asterisks you're seeing is by design for any saved password
in Messenger -- it's just to obfuscate the real length of your password.

Now, there is one other thing to try and although this really shouldn't be an issue in the
current version of Windows Live Messenger, it's worth a shot anyway. With Messenger closed,
click Start, then Run (if you're using Vista, just paste it in the search box in the start
menu), and paste the following:
%userprofile%\local settings\Application Data\microsoft

then hit Enter. In the folder that opens, right-click Messenger and rename it to Messenger_.
Then rename the Windows Live Contacts folder to Windows Live Contacts_.

Now start Messenger and try and sign in.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Cowie611" <Cowie611@xxxxxx> wrote in message
news:C77F7C41-61B1-4154-AEDE-57C6BA3F747C@xxxxxx

Hi JK,

I've tried using your proposed solution last week Monday and it doesnt help.
Then, i decided to give up on signing in.

Right after not signing in from my work PC for more than a week, I tried to
log in again yesterday and surprisingly, i could! However, all my emoticons
were gone and all my group contact gone haywire.

Today, when I tried to log in again - the same old problem reoccur. I failed
to log in AGAIN! *sigh* Could you please advise?

Thanks.

"Jonathan Kay [MVP]" wrote: