problems with webcam

Although our microphone settings are in yellow when we talk neither one of us
have never heard the other. Caqn anyone help us with these problemsMy friend
in Florida and i have Microsoft LifeCam VX-3000. I have windows vista and she
has XP. I get my live messenger through Quest and she gets hers from
cable.When ever i click on her name in my contacts it says she is offline.
There are times when i know she is online. Ican view her webcam. She can't
see mine. I click on accounts and click on show my webcam. What more am I
supposed to do? My microphone settings are in the yellow range when i talk
but neither one of us can hear the other. I wish microsoft had put in more
detailed instuctions . Can anyone help us with these problems?
--
Louise

When your using your webcams , what messenger are you both using? Are you using MSN Live messenger and is She using MSN live messenger?

Greetings,

They're both fully compatible actually -- with the exception of some really old versions, but
you'll be notified of that and it won't let you complete the call.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"nataliew" <guest@xxxxxx-email.com> wrote in message
news:4e73dca5e0b6ae8c0ebd8c2e3d36a80e@xxxxxx-gateway.com...

Greetings Louise,

This is a really lousy suggestion I admit, but generally these problems can be caused by
network issues. Guiding you through them will be painful and probably not very fun.

Instead, you might just want to try another product for voice/video like Skype
(www.skype.com) and see what your results are with that application.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Louise" <Louise@xxxxxx> wrote in message
news365A9A0-9966-4C0D-8924-814E4CA582C8@xxxxxx

I've given up on trying totalk with the web cam but i have another problem.
When i click on my friends name it always says she's offline. I know she is
online. When she contacts me i go to accounts and click on show my webcam She
gets the message on her computer but she cannot accept. i get the same
message from her and i click on accept. Mine is in blue.hers is black. i see
her on my computer but she never sees me. If i click the little camera under
my windows picture the message comes up that i have stopped her from viewing
me. Then it says something about my camera is being used in another program
or is not plgged in.
Both of us are very frustrated. Can anyone give us detailed instructions on
what we are suppose to do when we use our webcams? we are both novices with
computers.
--
Louise


"Jonathan Kay [MVP]" wrote: