Originally Posted by Jonathan Kay [MVP]
Thanks for replying. In the process of getting vista up and running and installing programs such as msn, it asks me to sign in to my messenger acct. I go through all the steps, and when I click on the button that says sign in automatically, Vista pops up with an error box in the middle of the screen and says ( windows has encountered a fatal error and will restart in one minute, save all work now. it also says at the very top of that box ( you are about to be logged out ). I spent two sessions with the hp help line ( 74min. & 78min ) . after the first one was done, she said that I had to do a complete system restore, which I did ( all the files and things I had put in..gone. After the second session that man tried everything ( even remote access ) and when he was done it still shut down with that error. He finally gave up and said he would have to research this and call me back ( never did ). I am very disgusted with this new operating system. At one point in trying to get the computer to not shut down, he had me go in to msconfig and unselect all the programs in services and in start-up. Now I have a computer that doesn't do much. What a waste of around 700.00 for just the cpu. I have the s3400f slimline
Also while I was online working to get it stay on, microsoft send me a program update for messenger and bingo it went right back to shutting down. even microsoft can't get it right.