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| | #1 (permalink) |
| | Missing icons Across the top of the LIve Messenger screen,where there are usually several clickable buttons, several are missing. I just have the first two, open your email box, and view your sharing folders. I have uninstalled and reinstalled with no joy. Thanks, Don L. |
My System Specs![]() |
| | #2 (permalink) |
| | Re: Missing icons Greetings, When you sign into Messenger, it connects to a web configuration service which determines what services and features are available to you. If it can't connect to this service, then a good number of the icons won't show up and their features will be missing. If it just started by itself, it could just be a temporary problem on Microsoft's side, but if it's been persisting for awhile it's more likely due to a software firewall blocking the connection to the web service, in which case you'll need to go in and configure it to give Messenger the necessary permission. -- Jonathan Kay Microsoft MVP - Windows Live Messenger MSN Messenger/Windows Messenger MessengerGeek Blog: http://www.messengergeek.com Messenger Resources: http://messenger.jonathankay.com (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation -- "Don L." <DonL@xxxxxx> wrote in message news:93DEEF91-653D-4035-9CD3-41BD1B46B921@xxxxxx Quote: > Across the top of the LIve Messenger screen,where there are usually several > clickable buttons, several are missing. I just have the first two, open > your email box, and view your sharing folders. I have uninstalled and > reinstalled with no joy. > > Thanks, > > Don L. |
My System Specs![]() |
| | #3 (permalink) |
| | Re: Missing icons OK, great. We don't use a software firewall. We have a hardware firewall. I have found software configuration info that explains how to point to messenger as an allowed program. I have not been able to find info on how to open up a hardware firewall for live messenger, and all of these additional features. What ports or access do I need to allow? Thanks, Don L. "Jonathan Kay [MVP]" wrote: Quote: > Greetings, > > When you sign into Messenger, it connects to a web configuration service which determines > what services and features are available to you. > If it can't connect to this service, then a good number of the icons won't show up and their > features will be missing. > > If it just started by itself, it could just be a temporary problem on Microsoft's side, but > if it's been persisting for awhile it's more likely due to a software firewall blocking the > connection to the web service, in which case you'll need to go in and configure it to give > Messenger the necessary permission. > > -- > Jonathan Kay > Microsoft MVP - Windows Live Messenger > MSN Messenger/Windows Messenger > MessengerGeek Blog: http://www.messengergeek.com > Messenger Resources: http://messenger.jonathankay.com > (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation > -- |
My System Specs![]() |
| | #4 (permalink) |
| | Re: Missing icons Hi Don, The configuration service just needs port 80 and 443, standard web ports. -- Jonathan Kay Microsoft MVP - Windows Live Messenger MSN Messenger/Windows Messenger MessengerGeek Blog: http://www.messengergeek.com Messenger Resources: http://messenger.jonathankay.com (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation -- "Don L." <DonL@xxxxxx> wrote in message news:4677BF4F-2788-4353-A0AB-D6F304E7287D@xxxxxx Quote: > OK, great. We don't use a software firewall. We have a hardware firewall. > I have found software configuration info that explains how to point to > messenger as an allowed program. I have not been able to find info on how to > open up a hardware firewall for live messenger, and all of these additional > features. > > What ports or access do I need to allow? > > Thanks, > > Don L. > > "Jonathan Kay [MVP]" wrote: > Quote: >> Greetings, >> >> When you sign into Messenger, it connects to a web configuration service which determines >> what services and features are available to you. >> If it can't connect to this service, then a good number of the icons won't show up and >> their >> features will be missing. >> >> If it just started by itself, it could just be a temporary problem on Microsoft's side, >> but >> if it's been persisting for awhile it's more likely due to a software firewall blocking >> the >> connection to the web service, in which case you'll need to go in and configure it to give >> Messenger the necessary permission. >> >> -- >> Jonathan Kay >> Microsoft MVP - Windows Live Messenger >> MSN Messenger/Windows Messenger >> MessengerGeek Blog: http://www.messengergeek.com >> Messenger Resources: http://messenger.jonathankay.com >> (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation >> -- |
My System Specs![]() |
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