Vista - RE: Are you encountering error 81000395 when you try to sing into Wind

07-22-2008

AVG Anti â€“Virus 8.0 new update is the culprit for "Windows Live Messenger"
Error Code: 81000395!!!

I disenabled AVG, Instant Messenger in Web Shield Components and Messenger
works like a champ now.

Good Luck!!!

"Jonathan Kay [MVP]" wrote:

Quote:

> Greetings,
>
> A new entry to the Messenger Support Space has just been posted. Here are the contents of
> the post:
>
> Are you encountering error 81000395 when you try to sing into Windows Live Messenger?
>
> If you are encountering this error, please enable connection logging and send us a mail with
> the connection log attached to messengeresc@xxxxxx
>
> To gather the connectivity log, please follow steps below:
>
> 1. If Messenger is running, right-click the "MSN Messenger" icon in the notification area at
> the far right of the taskbar, and then click "Exit."
> 2. Delete the already existing connection log file, if it is available:
> a. Start Messenger but do not sign in.
> b. Click "File," and then click "Open Received Files" on the "MSN Messenger" menu to go to
> the My Received Files folder.
> c. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then
> press DELETE.
> d. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then
> press DELETE.
> 3.Enable connection logging if it is not already enabled.
>
> a. Start MSN Messenger but do not sign in.
> b. On the "Tools" menu, click "Options."
> c. In the "Options" dialog box, click "Connection."
> d. Under "Connection Logging" make sure that the "Save a log of my server connections to help
> troubleshoot connection problems" check box is selected.
> e. Close the "Options" dialog box.
> 4. To sign in to MSN Messenger again, click "Sign In." and wait until the sign-in error
> appears.
> 5. To access the new connectivity log file (MSNMsgr.txt) follow steps in Step 2.
>
> You can get directly to the post and comment here:
> http://messenger-support.spaces.live...53F!7576.entry
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
>
>
>

07-22-2008

Yes, It's absolutly work . Before I can solve this problem, I've tried to
uninstall the old one and reinstall them with every version of MSN many time
-!! but for fixing with disenable AVG It's awesome

^^

Thanks so much ODB ^^

"ODB" wrote:

Quote:

> AVG Anti â€“Virus 8.0 new update is the culprit for "Windows Live Messenger"
> Error Code: 81000395!!!
>
> I disenabled AVG, Instant Messenger in Web Shield Components and Messenger
> works like a champ now.
>
> Good Luck!!!
>
>
>
> "Jonathan Kay [MVP]" wrote:
>

Quote:

> > Greetings,
> >
> > A new entry to the Messenger Support Space has just been posted. Here are the contents of
> > the post:
> >
> > Are you encountering error 81000395 when you try to sing into Windows Live Messenger?
> >
> > If you are encountering this error, please enable connection logging and send us a mail with
> > the connection log attached to messengeresc@xxxxxx
> >
> > To gather the connectivity log, please follow steps below:
> >
> > 1. If Messenger is running, right-click the "MSN Messenger" icon in the notification area at
> > the far right of the taskbar, and then click "Exit."
> > 2. Delete the already existing connection log file, if it is available:
> > a. Start Messenger but do not sign in.
> > b. Click "File," and then click "Open Received Files" on the "MSN Messenger" menu to go to
> > the My Received Files folder.
> > c. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then
> > press DELETE.
> > d. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then
> > press DELETE.
> > 3.Enable connection logging if it is not already enabled.
> >
> > a. Start MSN Messenger but do not sign in.
> > b. On the "Tools" menu, click "Options."
> > c. In the "Options" dialog box, click "Connection."
> > d. Under "Connection Logging" make sure that the "Save a log of my server connections to help
> > troubleshoot connection problems" check box is selected.
> > e. Close the "Options" dialog box.
> > 4. To sign in to MSN Messenger again, click "Sign In." and wait until the sign-in error
> > appears.
> > 5. To access the new connectivity log file (MSNMsgr.txt) follow steps in Step 2.
> >
> > You can get directly to the post and comment here:
> > http://messenger-support.spaces.live...53F!7576.entry
> >
> > --
> > Jonathan Kay
> > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> > Associate Expert
> > http://www.microsoft.com/windowsxp/expertzone/
> > Messenger Resources - http://messenger.jonathankay.com
> > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> > You *must* contact me for redistribution rights.
> > --
> >
> >
> >
> >

07-23-2008

Oh, it's worked. thanks a lot.

"ODB" wrote:

Quote:

> AVG Anti â€“Virus 8.0 new update is the culprit for "Windows Live Messenger"
> Error Code: 81000395!!!
>
> I disenabled AVG, Instant Messenger in Web Shield Components and Messenger
> works like a champ now.
>
> Good Luck!!!
>
>
>
> "Jonathan Kay [MVP]" wrote:
>

Quote:

> > Greetings,
> >
> > A new entry to the Messenger Support Space has just been posted. Here are the contents of
> > the post:
> >
> > Are you encountering error 81000395 when you try to sing into Windows Live Messenger?
> >
> > If you are encountering this error, please enable connection logging and send us a mail with
> > the connection log attached to messengeresc@xxxxxx
> >
> > To gather the connectivity log, please follow steps below:
> >
> > 1. If Messenger is running, right-click the "MSN Messenger" icon in the notification area at
> > the far right of the taskbar, and then click "Exit."
> > 2. Delete the already existing connection log file, if it is available:
> > a. Start Messenger but do not sign in.
> > b. Click "File," and then click "Open Received Files" on the "MSN Messenger" menu to go to
> > the My Received Files folder.
> > c. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then
> > press DELETE.
> > d. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then
> > press DELETE.
> > 3.Enable connection logging if it is not already enabled.
> >
> > a. Start MSN Messenger but do not sign in.
> > b. On the "Tools" menu, click "Options."
> > c. In the "Options" dialog box, click "Connection."
> > d. Under "Connection Logging" make sure that the "Save a log of my server connections to help
> > troubleshoot connection problems" check box is selected.
> > e. Close the "Options" dialog box.
> > 4. To sign in to MSN Messenger again, click "Sign In." and wait until the sign-in error
> > appears.
> > 5. To access the new connectivity log file (MSNMsgr.txt) follow steps in Step 2.
> >
> > You can get directly to the post and comment here:
> > http://messenger-support.spaces.live...53F!7576.entry
> >
> > --
> > Jonathan Kay
> > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> > Associate Expert
> > http://www.microsoft.com/windowsxp/expertzone/
> > Messenger Resources - http://messenger.jonathankay.com
> > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> > You *must* contact me for redistribution rights.
> > --
> >
> >
> >
> >

07-23-2008

AVG was the culprit- ty for your great post

07-23-2008

ODB you absolutely rock!!! THANK YOU SOOOO MUCH.i have been looking for a fix
for 2 days! damn AVG =D

"ODB" wrote:

Quote:

> AVG Anti â€“Virus 8.0 new update is the culprit for "Windows Live Messenger"
> Error Code: 81000395!!!
>
> I disenabled AVG, Instant Messenger in Web Shield Components and Messenger
> works like a champ now.
>
> Good Luck!!!
>
>
>
> "Jonathan Kay [MVP]" wrote:
>

Quote:

> > Greetings,
> >
> > A new entry to the Messenger Support Space has just been posted. Here are the contents of
> > the post:
> >
> > Are you encountering error 81000395 when you try to sing into Windows Live Messenger?
> >
> > If you are encountering this error, please enable connection logging and send us a mail with
> > the connection log attached to messengeresc@xxxxxx
> >
> > To gather the connectivity log, please follow steps below:
> >
> > 1. If Messenger is running, right-click the "MSN Messenger" icon in the notification area at
> > the far right of the taskbar, and then click "Exit."
> > 2. Delete the already existing connection log file, if it is available:
> > a. Start Messenger but do not sign in.
> > b. Click "File," and then click "Open Received Files" on the "MSN Messenger" menu to go to
> > the My Received Files folder.
> > c. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then
> > press DELETE.
> > d. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then
> > press DELETE.
> > 3.Enable connection logging if it is not already enabled.
> >
> > a. Start MSN Messenger but do not sign in.
> > b. On the "Tools" menu, click "Options."
> > c. In the "Options" dialog box, click "Connection."
> > d. Under "Connection Logging" make sure that the "Save a log of my server connections to help
> > troubleshoot connection problems" check box is selected.
> > e. Close the "Options" dialog box.
> > 4. To sign in to MSN Messenger again, click "Sign In." and wait until the sign-in error
> > appears.
> > 5. To access the new connectivity log file (MSNMsgr.txt) follow steps in Step 2.
> >
> > You can get directly to the post and comment here:
> > http://messenger-support.spaces.live...53F!7576.entry
> >
> > --
> > Jonathan Kay
> > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> > Associate Expert
> > http://www.microsoft.com/windowsxp/expertzone/
> > Messenger Resources - http://messenger.jonathankay.com
> > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> > You *must* contact me for redistribution rights.
> > --
> >
> >
> >
> >

07-23-2008

ur solution is here......
http://answers.yahoo.com/question/in...2131913AAi0TBI

"Jonathan Kay [MVP]" wrote:

Quote:

> Greetings,
>
> A new entry to the Messenger Support Space has just been posted. Here are the contents of
> the post:
>
> Are you encountering error 81000395 when you try to sing into Windows Live Messenger?
>
> If you are encountering this error, please enable connection logging and send us a mail with
> the connection log attached to messengeresc@xxxxxx
>
> To gather the connectivity log, please follow steps below:
>
> 1. If Messenger is running, right-click the "MSN Messenger" icon in the notification area at
> the far right of the taskbar, and then click "Exit."
> 2. Delete the already existing connection log file, if it is available:
> a. Start Messenger but do not sign in.
> b. Click "File," and then click "Open Received Files" on the "MSN Messenger" menu to go to
> the My Received Files folder.
> c. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then
> press DELETE.
> d. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then
> press DELETE.
> 3.Enable connection logging if it is not already enabled.
>
> a. Start MSN Messenger but do not sign in.
> b. On the "Tools" menu, click "Options."
> c. In the "Options" dialog box, click "Connection."
> d. Under "Connection Logging" make sure that the "Save a log of my server connections to help
> troubleshoot connection problems" check box is selected.
> e. Close the "Options" dialog box.
> 4. To sign in to MSN Messenger again, click "Sign In." and wait until the sign-in error
> appears.
> 5. To access the new connectivity log file (MSNMsgr.txt) follow steps in Step 2.
>
> You can get directly to the post and comment here:
> http://messenger-support.spaces.live...53F!7576.entry
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
>
>
>

07-23-2008

ODB is the man! TY for the resolution, was really irritating.

"ODB" wrote:

Quote:

> AVG Anti â€“Virus 8.0 new update is the culprit for "Windows Live Messenger"
> Error Code: 81000395!!!
>
> I disenabled AVG, Instant Messenger in Web Shield Components and Messenger
> works like a champ now.
>
> Good Luck!!!
>
>
>
> "Jonathan Kay [MVP]" wrote:
>

Quote:

> > Greetings,
> >
> > A new entry to the Messenger Support Space has just been posted. Here are the contents of
> > the post:
> >
> > Are you encountering error 81000395 when you try to sing into Windows Live Messenger?
> >
> > If you are encountering this error, please enable connection logging and send us a mail with
> > the connection log attached to messengeresc@xxxxxx
> >
> > To gather the connectivity log, please follow steps below:
> >
> > 1. If Messenger is running, right-click the "MSN Messenger" icon in the notification area at
> > the far right of the taskbar, and then click "Exit."
> > 2. Delete the already existing connection log file, if it is available:
> > a. Start Messenger but do not sign in.
> > b. Click "File," and then click "Open Received Files" on the "MSN Messenger" menu to go to
> > the My Received Files folder.
> > c. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then
> > press DELETE.
> > d. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then
> > press DELETE.
> > 3.Enable connection logging if it is not already enabled.
> >
> > a. Start MSN Messenger but do not sign in.
> > b. On the "Tools" menu, click "Options."
> > c. In the "Options" dialog box, click "Connection."
> > d. Under "Connection Logging" make sure that the "Save a log of my server connections to help
> > troubleshoot connection problems" check box is selected.
> > e. Close the "Options" dialog box.
> > 4. To sign in to MSN Messenger again, click "Sign In." and wait until the sign-in error
> > appears.
> > 5. To access the new connectivity log file (MSNMsgr.txt) follow steps in Step 2.
> >
> > You can get directly to the post and comment here:
> > http://messenger-support.spaces.live...53F!7576.entry
> >
> > --
> > Jonathan Kay
> > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> > Associate Expert
> > http://www.microsoft.com/windowsxp/expertzone/
> > Messenger Resources - http://messenger.jonathankay.com
> > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> > You *must* contact me for redistribution rights.
> > --
> >
> >
> >
> >

07-23-2008

Worked fine for me too!
ODB rules!

"ODB" wrote:

Quote:

> AVG Anti â€“Virus 8.0 new update is the culprit for "Windows Live Messenger"
> Error Code: 81000395!!!
>
> I disenabled AVG, Instant Messenger in Web Shield Components and Messenger
> works like a champ now.
>
> Good Luck!!!
>
>
>
> "Jonathan Kay [MVP]" wrote:
>

Quote:

> > Greetings,
> >
> > A new entry to the Messenger Support Space has just been posted. Here are the contents of
> > the post:
> >
> > Are you encountering error 81000395 when you try to sing into Windows Live Messenger?
> >
> > If you are encountering this error, please enable connection logging and send us a mail with
> > the connection log attached to messengeresc@xxxxxx
> >
> > To gather the connectivity log, please follow steps below:
> >
> > 1. If Messenger is running, right-click the "MSN Messenger" icon in the notification area at
> > the far right of the taskbar, and then click "Exit."
> > 2. Delete the already existing connection log file, if it is available:
> > a. Start Messenger but do not sign in.
> > b. Click "File," and then click "Open Received Files" on the "MSN Messenger" menu to go to
> > the My Received Files folder.
> > c. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then
> > press DELETE.
> > d. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then
> > press DELETE.
> > 3.Enable connection logging if it is not already enabled.
> >
> > a. Start MSN Messenger but do not sign in.
> > b. On the "Tools" menu, click "Options."
> > c. In the "Options" dialog box, click "Connection."
> > d. Under "Connection Logging" make sure that the "Save a log of my server connections to help
> > troubleshoot connection problems" check box is selected.
> > e. Close the "Options" dialog box.
> > 4. To sign in to MSN Messenger again, click "Sign In." and wait until the sign-in error
> > appears.
> > 5. To access the new connectivity log file (MSNMsgr.txt) follow steps in Step 2.
> >
> > You can get directly to the post and comment here:
> > http://messenger-support.spaces.live...53F!7576.entry
> >
> > --
> > Jonathan Kay
> > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> > Associate Expert
> > http://www.microsoft.com/windowsxp/expertzone/
> > Messenger Resources - http://messenger.jonathankay.com
> > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> > You *must* contact me for redistribution rights.
> > --
> >
> >
> >
> >

07-23-2008

BINGO! Your an angel ODB.... hugs!

"ODB" wrote:

Quote:

> AVG Anti â€“Virus 8.0 new update is the culprit for "Windows Live Messenger"
> Error Code: 81000395!!!
>
> I disenabled AVG, Instant Messenger in Web Shield Components and Messenger
> works like a champ now.
>
> Good Luck!!!
>
>
>
> "Jonathan Kay [MVP]" wrote:
>

Quote:

> > Greetings,
> >
> > A new entry to the Messenger Support Space has just been posted. Here are the contents of
> > the post:
> >
> > Are you encountering error 81000395 when you try to sing into Windows Live Messenger?
> >
> > If you are encountering this error, please enable connection logging and send us a mail with
> > the connection log attached to messengeresc@xxxxxx
> >
> > To gather the connectivity log, please follow steps below:
> >
> > 1. If Messenger is running, right-click the "MSN Messenger" icon in the notification area at
> > the far right of the taskbar, and then click "Exit."
> > 2. Delete the already existing connection log file, if it is available:
> > a. Start Messenger but do not sign in.
> > b. Click "File," and then click "Open Received Files" on the "MSN Messenger" menu to go to
> > the My Received Files folder.
> > c. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then
> > press DELETE.
> > d. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then
> > press DELETE.
> > 3.Enable connection logging if it is not already enabled.
> >
> > a. Start MSN Messenger but do not sign in.
> > b. On the "Tools" menu, click "Options."
> > c. In the "Options" dialog box, click "Connection."
> > d. Under "Connection Logging" make sure that the "Save a log of my server connections to help
> > troubleshoot connection problems" check box is selected.
> > e. Close the "Options" dialog box.
> > 4. To sign in to MSN Messenger again, click "Sign In." and wait until the sign-in error
> > appears.
> > 5. To access the new connectivity log file (MSNMsgr.txt) follow steps in Step 2.
> >
> > You can get directly to the post and comment here:
> > http://messenger-support.spaces.live...53F!7576.entry
> >
> > --
> > Jonathan Kay
> > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> > Associate Expert
> > http://www.microsoft.com/windowsxp/expertzone/
> > Messenger Resources - http://messenger.jonathankay.com
> > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> > You *must* contact me for redistribution rights.
> > --
> >
> >
> >
> >

07-24-2008

I have spent all day trying to figure out what was wrong with Messenger till
I read your online postings. It was AVG for me too and now all is working
fine after I disabled the Web Shield for Instant Messenger. Thanks so much
for the help.

07-22-2008	#1 (permalink)
ODB n/a posts	RE: Are you encountering error 81000395 when you try to sing into Wind AVG Anti â€“Virus 8.0 new update is the culprit for "Windows Live Messenger" Error Code: 81000395!!! I disenabled AVG, Instant Messenger in Web Shield Components and Messenger works like a champ now. Good Luck!!! "Jonathan Kay [MVP]" wrote: Quote: > Greetings, > > A new entry to the Messenger Support Space has just been posted. Here are the contents of > the post: > > Are you encountering error 81000395 when you try to sing into Windows Live Messenger? > > If you are encountering this error, please enable connection logging and send us a mail with > the connection log attached to messengeresc@xxxxxx > > To gather the connectivity log, please follow steps below: > > 1. If Messenger is running, right-click the "MSN Messenger" icon in the notification area at > the far right of the taskbar, and then click "Exit." > 2. Delete the already existing connection log file, if it is available: > a. Start Messenger but do not sign in. > b. Click "File," and then click "Open Received Files" on the "MSN Messenger" menu to go to > the My Received Files folder. > c. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then > press DELETE. > d. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then > press DELETE. > 3.Enable connection logging if it is not already enabled. > > a. Start MSN Messenger but do not sign in. > b. On the "Tools" menu, click "Options." > c. In the "Options" dialog box, click "Connection." > d. Under "Connection Logging" make sure that the "Save a log of my server connections to help > troubleshoot connection problems" check box is selected. > e. Close the "Options" dialog box. > 4. To sign in to MSN Messenger again, click "Sign In." and wait until the sign-in error > appears. > 5. To access the new connectivity log file (MSNMsgr.txt) follow steps in Step 2. > > You can get directly to the post and comment here: > http://messenger-support.spaces.live...53F!7576.entry > > -- > Jonathan Kay > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger > Associate Expert > http://www.microsoft.com/windowsxp/expertzone/ > Messenger Resources - http://messenger.jonathankay.com > All posts unless otherwise specified are (c) 2006 Jonathan Kay. > You must contact me for redistribution rights. > -- > > > >
My System Specs

07-22-2008	#2 (permalink)
Aey n/a posts	RE: Are you encountering error 81000395 when you try to sing into Yes, It's absolutly work . Before I can solve this problem, I've tried to uninstall the old one and reinstall them with every version of MSN many time -!! but for fixing with disenable AVG It's awesome ^^ Thanks so much ODB ^^ "ODB" wrote: Quote: > AVG Anti â€“Virus 8.0 new update is the culprit for "Windows Live Messenger" > Error Code: 81000395!!! > > I disenabled AVG, Instant Messenger in Web Shield Components and Messenger > works like a champ now. > > Good Luck!!! > > > > "Jonathan Kay [MVP]" wrote: > Quote: > > Greetings, > > > > A new entry to the Messenger Support Space has just been posted. Here are the contents of > > the post: > > > > Are you encountering error 81000395 when you try to sing into Windows Live Messenger? > > > > If you are encountering this error, please enable connection logging and send us a mail with > > the connection log attached to messengeresc@xxxxxx > > > > To gather the connectivity log, please follow steps below: > > > > 1. If Messenger is running, right-click the "MSN Messenger" icon in the notification area at > > the far right of the taskbar, and then click "Exit." > > 2. Delete the already existing connection log file, if it is available: > > a. Start Messenger but do not sign in. > > b. Click "File," and then click "Open Received Files" on the "MSN Messenger" menu to go to > > the My Received Files folder. > > c. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then > > press DELETE. > > d. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then > > press DELETE. > > 3.Enable connection logging if it is not already enabled. > > > > a. Start MSN Messenger but do not sign in. > > b. On the "Tools" menu, click "Options." > > c. In the "Options" dialog box, click "Connection." > > d. Under "Connection Logging" make sure that the "Save a log of my server connections to help > > troubleshoot connection problems" check box is selected. > > e. Close the "Options" dialog box. > > 4. To sign in to MSN Messenger again, click "Sign In." and wait until the sign-in error > > appears. > > 5. To access the new connectivity log file (MSNMsgr.txt) follow steps in Step 2. > > > > You can get directly to the post and comment here: > > http://messenger-support.spaces.live...53F!7576.entry > > > > -- > > Jonathan Kay > > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger > > Associate Expert > > http://www.microsoft.com/windowsxp/expertzone/ > > Messenger Resources - http://messenger.jonathankay.com > > All posts unless otherwise specified are (c) 2006 Jonathan Kay. > > You must contact me for redistribution rights. > > -- > > > > > > > >
My System Specs

07-23-2008	#3 (permalink)
Stephen n/a posts	RE: Are you encountering error 81000395 when you try to sing into Oh, it's worked. thanks a lot. "ODB" wrote: Quote: > AVG Anti â€“Virus 8.0 new update is the culprit for "Windows Live Messenger" > Error Code: 81000395!!! > > I disenabled AVG, Instant Messenger in Web Shield Components and Messenger > works like a champ now. > > Good Luck!!! > > > > "Jonathan Kay [MVP]" wrote: > Quote: > > Greetings, > > > > A new entry to the Messenger Support Space has just been posted. Here are the contents of > > the post: > > > > Are you encountering error 81000395 when you try to sing into Windows Live Messenger? > > > > If you are encountering this error, please enable connection logging and send us a mail with > > the connection log attached to messengeresc@xxxxxx > > > > To gather the connectivity log, please follow steps below: > > > > 1. If Messenger is running, right-click the "MSN Messenger" icon in the notification area at > > the far right of the taskbar, and then click "Exit." > > 2. Delete the already existing connection log file, if it is available: > > a. Start Messenger but do not sign in. > > b. Click "File," and then click "Open Received Files" on the "MSN Messenger" menu to go to > > the My Received Files folder. > > c. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then > > press DELETE. > > d. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then > > press DELETE. > > 3.Enable connection logging if it is not already enabled. > > > > a. Start MSN Messenger but do not sign in. > > b. On the "Tools" menu, click "Options." > > c. In the "Options" dialog box, click "Connection." > > d. Under "Connection Logging" make sure that the "Save a log of my server connections to help > > troubleshoot connection problems" check box is selected. > > e. Close the "Options" dialog box. > > 4. To sign in to MSN Messenger again, click "Sign In." and wait until the sign-in error > > appears. > > 5. To access the new connectivity log file (MSNMsgr.txt) follow steps in Step 2. > > > > You can get directly to the post and comment here: > > http://messenger-support.spaces.live...53F!7576.entry > > > > -- > > Jonathan Kay > > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger > > Associate Expert > > http://www.microsoft.com/windowsxp/expertzone/ > > Messenger Resources - http://messenger.jonathankay.com > > All posts unless otherwise specified are (c) 2006 Jonathan Kay. > > You must contact me for redistribution rights. > > -- > > > > > > > >
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07-23-2008	#4 (permalink)
Emredrum n/a posts	RE: Are you encountering error 81000395 when you try to sing into AVG was the culprit- ty for your great post
My System Specs

07-23-2008	#5 (permalink)
eni_83 n/a posts	RE: Are you encountering error 81000395 when you try to sing into ODB you absolutely rock!!! THANK YOU SOOOO MUCH.i have been looking for a fix for 2 days! damn AVG =D "ODB" wrote: Quote: > AVG Anti â€“Virus 8.0 new update is the culprit for "Windows Live Messenger" > Error Code: 81000395!!! > > I disenabled AVG, Instant Messenger in Web Shield Components and Messenger > works like a champ now. > > Good Luck!!! > > > > "Jonathan Kay [MVP]" wrote: > Quote: > > Greetings, > > > > A new entry to the Messenger Support Space has just been posted. Here are the contents of > > the post: > > > > Are you encountering error 81000395 when you try to sing into Windows Live Messenger? > > > > If you are encountering this error, please enable connection logging and send us a mail with > > the connection log attached to messengeresc@xxxxxx > > > > To gather the connectivity log, please follow steps below: > > > > 1. If Messenger is running, right-click the "MSN Messenger" icon in the notification area at > > the far right of the taskbar, and then click "Exit." > > 2. Delete the already existing connection log file, if it is available: > > a. Start Messenger but do not sign in. > > b. Click "File," and then click "Open Received Files" on the "MSN Messenger" menu to go to > > the My Received Files folder. > > c. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then > > press DELETE. > > d. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then > > press DELETE. > > 3.Enable connection logging if it is not already enabled. > > > > a. Start MSN Messenger but do not sign in. > > b. On the "Tools" menu, click "Options." > > c. In the "Options" dialog box, click "Connection." > > d. Under "Connection Logging" make sure that the "Save a log of my server connections to help > > troubleshoot connection problems" check box is selected. > > e. Close the "Options" dialog box. > > 4. To sign in to MSN Messenger again, click "Sign In." and wait until the sign-in error > > appears. > > 5. To access the new connectivity log file (MSNMsgr.txt) follow steps in Step 2. > > > > You can get directly to the post and comment here: > > http://messenger-support.spaces.live...53F!7576.entry > > > > -- > > Jonathan Kay > > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger > > Associate Expert > > http://www.microsoft.com/windowsxp/expertzone/ > > Messenger Resources - http://messenger.jonathankay.com > > All posts unless otherwise specified are (c) 2006 Jonathan Kay. > > You must contact me for redistribution rights. > > -- > > > > > > > >
My System Specs

07-23-2008	#6 (permalink)
Rehan n/a posts	RE: Are you encountering error 81000395 when you try to sing into Wind ur solution is here...... http://answers.yahoo.com/question/in...2131913AAi0TBI "Jonathan Kay [MVP]" wrote: Quote: > Greetings, > > A new entry to the Messenger Support Space has just been posted. Here are the contents of > the post: > > Are you encountering error 81000395 when you try to sing into Windows Live Messenger? > > If you are encountering this error, please enable connection logging and send us a mail with > the connection log attached to messengeresc@xxxxxx > > To gather the connectivity log, please follow steps below: > > 1. If Messenger is running, right-click the "MSN Messenger" icon in the notification area at > the far right of the taskbar, and then click "Exit." > 2. Delete the already existing connection log file, if it is available: > a. Start Messenger but do not sign in. > b. Click "File," and then click "Open Received Files" on the "MSN Messenger" menu to go to > the My Received Files folder. > c. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then > press DELETE. > d. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then > press DELETE. > 3.Enable connection logging if it is not already enabled. > > a. Start MSN Messenger but do not sign in. > b. On the "Tools" menu, click "Options." > c. In the "Options" dialog box, click "Connection." > d. Under "Connection Logging" make sure that the "Save a log of my server connections to help > troubleshoot connection problems" check box is selected. > e. Close the "Options" dialog box. > 4. To sign in to MSN Messenger again, click "Sign In." and wait until the sign-in error > appears. > 5. To access the new connectivity log file (MSNMsgr.txt) follow steps in Step 2. > > You can get directly to the post and comment here: > http://messenger-support.spaces.live...53F!7576.entry > > -- > Jonathan Kay > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger > Associate Expert > http://www.microsoft.com/windowsxp/expertzone/ > Messenger Resources - http://messenger.jonathankay.com > All posts unless otherwise specified are (c) 2006 Jonathan Kay. > You must contact me for redistribution rights. > -- > > > >
My System Specs

07-23-2008	#7 (permalink)
Bigshrimp n/a posts	RE: Are you encountering error 81000395 when you try to sing into ODB is the man! TY for the resolution, was really irritating. "ODB" wrote: Quote: > AVG Anti â€“Virus 8.0 new update is the culprit for "Windows Live Messenger" > Error Code: 81000395!!! > > I disenabled AVG, Instant Messenger in Web Shield Components and Messenger > works like a champ now. > > Good Luck!!! > > > > "Jonathan Kay [MVP]" wrote: > Quote: > > Greetings, > > > > A new entry to the Messenger Support Space has just been posted. Here are the contents of > > the post: > > > > Are you encountering error 81000395 when you try to sing into Windows Live Messenger? > > > > If you are encountering this error, please enable connection logging and send us a mail with > > the connection log attached to messengeresc@xxxxxx > > > > To gather the connectivity log, please follow steps below: > > > > 1. If Messenger is running, right-click the "MSN Messenger" icon in the notification area at > > the far right of the taskbar, and then click "Exit." > > 2. Delete the already existing connection log file, if it is available: > > a. Start Messenger but do not sign in. > > b. Click "File," and then click "Open Received Files" on the "MSN Messenger" menu to go to > > the My Received Files folder. > > c. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then > > press DELETE. > > d. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then > > press DELETE. > > 3.Enable connection logging if it is not already enabled. > > > > a. Start MSN Messenger but do not sign in. > > b. On the "Tools" menu, click "Options." > > c. In the "Options" dialog box, click "Connection." > > d. Under "Connection Logging" make sure that the "Save a log of my server connections to help > > troubleshoot connection problems" check box is selected. > > e. Close the "Options" dialog box. > > 4. To sign in to MSN Messenger again, click "Sign In." and wait until the sign-in error > > appears. > > 5. To access the new connectivity log file (MSNMsgr.txt) follow steps in Step 2. > > > > You can get directly to the post and comment here: > > http://messenger-support.spaces.live...53F!7576.entry > > > > -- > > Jonathan Kay > > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger > > Associate Expert > > http://www.microsoft.com/windowsxp/expertzone/ > > Messenger Resources - http://messenger.jonathankay.com > > All posts unless otherwise specified are (c) 2006 Jonathan Kay. > > You must contact me for redistribution rights. > > -- > > > > > > > >
My System Specs

07-23-2008	#8 (permalink)
agrippa n/a posts	RE: Are you encountering error 81000395 when you try to sing into Worked fine for me too! ODB rules! "ODB" wrote: Quote: > AVG Anti â€“Virus 8.0 new update is the culprit for "Windows Live Messenger" > Error Code: 81000395!!! > > I disenabled AVG, Instant Messenger in Web Shield Components and Messenger > works like a champ now. > > Good Luck!!! > > > > "Jonathan Kay [MVP]" wrote: > Quote: > > Greetings, > > > > A new entry to the Messenger Support Space has just been posted. Here are the contents of > > the post: > > > > Are you encountering error 81000395 when you try to sing into Windows Live Messenger? > > > > If you are encountering this error, please enable connection logging and send us a mail with > > the connection log attached to messengeresc@xxxxxx > > > > To gather the connectivity log, please follow steps below: > > > > 1. If Messenger is running, right-click the "MSN Messenger" icon in the notification area at > > the far right of the taskbar, and then click "Exit." > > 2. Delete the already existing connection log file, if it is available: > > a. Start Messenger but do not sign in. > > b. Click "File," and then click "Open Received Files" on the "MSN Messenger" menu to go to > > the My Received Files folder. > > c. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then > > press DELETE. > > d. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then > > press DELETE. > > 3.Enable connection logging if it is not already enabled. > > > > a. Start MSN Messenger but do not sign in. > > b. On the "Tools" menu, click "Options." > > c. In the "Options" dialog box, click "Connection." > > d. Under "Connection Logging" make sure that the "Save a log of my server connections to help > > troubleshoot connection problems" check box is selected. > > e. Close the "Options" dialog box. > > 4. To sign in to MSN Messenger again, click "Sign In." and wait until the sign-in error > > appears. > > 5. To access the new connectivity log file (MSNMsgr.txt) follow steps in Step 2. > > > > You can get directly to the post and comment here: > > http://messenger-support.spaces.live...53F!7576.entry > > > > -- > > Jonathan Kay > > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger > > Associate Expert > > http://www.microsoft.com/windowsxp/expertzone/ > > Messenger Resources - http://messenger.jonathankay.com > > All posts unless otherwise specified are (c) 2006 Jonathan Kay. > > You must contact me for redistribution rights. > > -- > > > > > > > >
My System Specs

07-23-2008	#9 (permalink)
AussieBlonde n/a posts	RE: Are you encountering error 81000395 when you try to sing into BINGO! Your an angel ODB.... hugs! "ODB" wrote: Quote: > AVG Anti â€“Virus 8.0 new update is the culprit for "Windows Live Messenger" > Error Code: 81000395!!! > > I disenabled AVG, Instant Messenger in Web Shield Components and Messenger > works like a champ now. > > Good Luck!!! > > > > "Jonathan Kay [MVP]" wrote: > Quote: > > Greetings, > > > > A new entry to the Messenger Support Space has just been posted. Here are the contents of > > the post: > > > > Are you encountering error 81000395 when you try to sing into Windows Live Messenger? > > > > If you are encountering this error, please enable connection logging and send us a mail with > > the connection log attached to messengeresc@xxxxxx > > > > To gather the connectivity log, please follow steps below: > > > > 1. If Messenger is running, right-click the "MSN Messenger" icon in the notification area at > > the far right of the taskbar, and then click "Exit." > > 2. Delete the already existing connection log file, if it is available: > > a. Start Messenger but do not sign in. > > b. Click "File," and then click "Open Received Files" on the "MSN Messenger" menu to go to > > the My Received Files folder. > > c. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then > > press DELETE. > > d. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then > > press DELETE. > > 3.Enable connection logging if it is not already enabled. > > > > a. Start MSN Messenger but do not sign in. > > b. On the "Tools" menu, click "Options." > > c. In the "Options" dialog box, click "Connection." > > d. Under "Connection Logging" make sure that the "Save a log of my server connections to help > > troubleshoot connection problems" check box is selected. > > e. Close the "Options" dialog box. > > 4. To sign in to MSN Messenger again, click "Sign In." and wait until the sign-in error > > appears. > > 5. To access the new connectivity log file (MSNMsgr.txt) follow steps in Step 2. > > > > You can get directly to the post and comment here: > > http://messenger-support.spaces.live...53F!7576.entry > > > > -- > > Jonathan Kay > > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger > > Associate Expert > > http://www.microsoft.com/windowsxp/expertzone/ > > Messenger Resources - http://messenger.jonathankay.com > > All posts unless otherwise specified are (c) 2006 Jonathan Kay. > > You must contact me for redistribution rights. > > -- > > > > > > > >
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07-24-2008	#10 (permalink)
davlin n/a posts	RE: Are you encountering error 81000395 when you try to sing into I have spent all day trying to figure out what was wrong with Messenger till I read your online postings. It was AVG for me too and now all is working fine after I disabled the Web Shield for Instant Messenger. Thanks so much for the help.
My System Specs

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