Hi Sean,

When I go into the Application Data folder, there isn't a folder for
Microsoft or MSN...any other ideas?

"RebelSean" wrote:

> Navigate to:
>
> C:\Documents and Settings\<user>\Application Data\Microsoft\MSN Messenger
>
> Locate your passports folder, and delete the files inside of it.
>
>
>
> That should get rid of the problem.
>
>
>
>
> --
> Sean Bradford
> Windows Live Butterfly
> Messenger Resources: http://www.msgstuff.com
> Personal Website: http://www.rebelsean.info
>
> "renik20" <renik20@xxxxxx> wrote in message
> news:ADD7A06A-69D3-4B92-BF74-7CDE265C1CAF@xxxxxx

> > Okay, so this is a big problem:
> >
> > I used to have a ton of downloaded emoticons, which I downloaded the
> > old-fashioned way and created shortcuts for. However, the folder that all
> > the
> > custom emoticons were in has been deleted. Unfortunately, now MSN still
> > has
> > those shortcuts, and in turn creates blank boxes in my MSN chats.
> >
> > I have tried going to Tools>Emoticons and deleting them one by one, but
> > all
> > the blanks come back when I start up again...how do I permanently delete
> > these emoticon shortcuts?

>

Hi Jonathan,

Thanks for the reply, but I *know* they're not showing up. How do I fix the
problem? I even tried uninstalling and reinstalling MSN Messenger, and the
problem still happens.

Maybe I should ask how to do a clean uninstall, so that my previous info
isn't stored?

"Jonathan Kay [MVP]" wrote:

> Greetings,
>
> What version of Messenger are you using? If the folder is gone in the latest versions, the
> icons will simply not show up.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
>
> "renik20" <renik20@xxxxxx> wrote in message
> news:ADD7A06A-69D3-4B92-BF74-7CDE265C1CAF@xxxxxx

> > Okay, so this is a big problem:
> >
> > I used to have a ton of downloaded emoticons, which I downloaded the
> > old-fashioned way and created shortcuts for. However, the folder that all the
> > custom emoticons were in has been deleted. Unfortunately, now MSN still has
> > those shortcuts, and in turn creates blank boxes in my MSN chats.
> >
> > I have tried going to Tools>Emoticons and deleting them one by one, but all
> > the blanks come back when I start up again...how do I permanently delete
> > these emoticon shortcuts?

>
>