Hi

i've recently installed Live Messenger and when i try to sign in i get the
above error code; the troubleshooter confirms i have internet connection but
there is some sort of issue with my proxy server or firewalls?

How can i fix this?



Thanks in advance for any suggestions

Have you reset your modem/router by unplugging the power and plugging it back in to allow them to reboot? Internet and everything else requiring connectivity works fine?

Hi

It was saying there was a problem with the keyports and DNS. I've tried
uninstallling but now cannot re-install :-( The clock is correck but if i try
to update synchronize it manually i get told there it can't due to an error.

I just tried the secure link you suggested and couldn't connect; it said i
had a certificate error ( I use OneCare)


Does that info help at all?

Carr
"Jonathan Kay [MVP]" wrote:

> Greetings,
>
> What exactly does the troubleshooter say is working and what isn't?
>
> Although this could be a variety of things. Firstly, make sure the time/date in your
> computer clock is set correctly.
> Secondly, make sure you can get to secure web sites in Internet Explorer, for example:
> https://account.live.com.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
>
> "CarrB" <CarrB@xxxxxx> wrote in message
> news:F639E5E7-456F-4610-A668-3D235460D59C@xxxxxx

> > Hi
> >
> > i've recently installed Live Messenger and when i try to sign in i get the
> > above error code; the troubleshooter confirms i have internet connection but
> > there is some sort of issue with my proxy server or firewalls?
> >
> > How can i fix this?
> >
> > Thanks in advance for any suggestions

>
>