Windows Vista Forums

weird problem with videocalls
  1. #1


    guido Guest

    weird problem with videocalls

    I just assembled a brand new PC and installed vista home premium 32.
    I have a very puzzling problem with videocalls.
    Turn on the PC, start messenger, open a chat dialog, click on the videocall
    button.
    As soon as the other contact answer the call, messenger freeze.
    After a couple of minutes I get the message:
    "Messenger cannot connect you to "contact name". Please try again later"
    and the program unfrozen.
    I just recall the same contact and everything works fine.
    Webcam is MS VX5000 and it work fine with Y!Messenger and Skype as well as
    stand alone.
    I've tried everything: firewall on/off AV on/off, cable connection vs
    wifi connection.
    reinstalled messenger two times. Nothing strange on windows logs. No idea
    how to read messenger's logs tho.
    Now i'm puzzled and out of ideas.
    Help please....






      My System SpecsSystem Spec

  2. #2


    guido Guest

    RE: weird problem with videocalls



    "guido" wrote:

    > I just assembled a brand new PC and installed vista home premium 32.
    > I have a very puzzling problem with videocalls.
    > Turn on the PC, start messenger, open a chat dialog, click on the videocall
    > button.
    > As soon as the other contact answer the call, messenger freeze.
    > After a couple of minutes I get the message:
    > "Messenger cannot connect you to "contact name". Please try again later"
    > and the program unfrozen.
    > I just recall the same contact and everything works fine.
    > Webcam is MS VX5000 and it work fine with Y!Messenger and Skype as well as
    > stand alone.
    > I've tried everything: firewall on/off AV on/off, cable connection vs
    > wifi connection.
    > reinstalled messenger two times. Nothing strange on windows logs. No idea
    > how to read messenger's logs tho.
    > Now i'm puzzled and out of ideas.
    > Help please....
    >
    >
    >
    Bump! No one on this?

      My System SpecsSystem Spec

  3. #3


    guido Guest

    RE: weird problem with videocalls

    More information:
    randomly, at the first attempt to make a videocall i get this error message:
    0x80ef01f4 messenger is not available, and on the other side, they get
    notice that i terminated the call.
    I'm still clueless and need a fix asap.
    Thanks
    Guido




    "guido" wrote:

    > I just assembled a brand new PC and installed vista home premium 32.
    > I have a very puzzling problem with videocalls.
    > Turn on the PC, start messenger, open a chat dialog, click on the videocall
    > button.
    > As soon as the other contact answer the call, messenger freeze.
    > After a couple of minutes I get the message:
    > "Messenger cannot connect you to "contact name". Please try again later"
    > and the program unfrozen.
    > I just recall the same contact and everything works fine.
    > Webcam is MS VX5000 and it work fine with Y!Messenger and Skype as well as
    > stand alone.
    > I've tried everything: firewall on/off AV on/off, cable connection vs
    > wifi connection.
    > reinstalled messenger two times. Nothing strange on windows logs. No idea
    > how to read messenger's logs tho.
    > Now i'm puzzled and out of ideas.
    > Help please....
    >
    >
    >

      My System SpecsSystem Spec

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