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Vista - Hotmail attachments

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Old 08-24-2008   #1 (permalink)
SGICANADA


 
 

Hotmail attachments

In the past several weeks, for some unknown reason, I have been unable to
open attachments sent to my e-mail address. These include word documents and
pdf files. Some of these have been attachments I have sent from my work
computer and from another e-mail account I have on this same computer. I have
had no such problem in the past sixteen years until now. There have been no
changes that I have made to my computer or its programs in the past year. My
operating system is Vista Home Premium 32 with Internet Explorer 7.

When I right mouse click on the attachment nothing happens. It is as if I
never did it. When I double click the attachment the File Download window
opens but displays no information whatsoever other than the graphic showing
the paper travelling from the earth to the file folder. This has gone on for
over 40 minutes with no change. Some of the test attachments I am trying to
open are as small as 16kb. I can forward the e-mail to my non-Hotmail address
and it opens with no problem.

Anyone have any suggestions on what I can do?

Thanks.
--
Adjuster3

My System SpecsSystem Spec
Old 09-12-2008   #2 (permalink)


XP
 
 

Re: Hotmail attachments

Are you still experiencing this problem? Have you found a solution? I am experiencing the same probelm.
My System SpecsSystem Spec
Old 09-19-2008   #3 (permalink)
Pikkapen


 
 

RE: Hotmail attachments

Has anyone got the solution to this yet? I am sick and tired of forwarding
my Word Attachments from Hotmail to another email address!

"SGICANADA" wrote:
Quote:

> In the past several weeks, for some unknown reason, I have been unable to
> open attachments sent to my e-mail address. These include word documents and
> pdf files. Some of these have been attachments I have sent from my work
> computer and from another e-mail account I have on this same computer. I have
> had no such problem in the past sixteen years until now. There have been no
> changes that I have made to my computer or its programs in the past year. My
> operating system is Vista Home Premium 32 with Internet Explorer 7.
>
> When I right mouse click on the attachment nothing happens. It is as if I
> never did it. When I double click the attachment the File Download window
> opens but displays no information whatsoever other than the graphic showing
> the paper travelling from the earth to the file folder. This has gone on for
> over 40 minutes with no change. Some of the test attachments I am trying to
> open are as small as 16kb. I can forward the e-mail to my non-Hotmail address
> and it opens with no problem.
>
> Anyone have any suggestions on what I can do?
>
> Thanks.
> --
> Adjuster3
My System SpecsSystem Spec
Old 09-19-2008   #4 (permalink)


XP
 
 

Re: Hotmail attachments

Sadly I don't have anything helpful.

My client rebooted and the problem went away. I thought he was routinely rebooting, but it turned out he was hibernating his laptop instead of turning it off. I guess that's a possibility for you, but I suspect you've tried rebooting :-).
My System SpecsSystem Spec
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