What exactly is it saying when you try?
Microsoft MVP - Windows Live Messenger
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"Bert and Colleen" <BertandColleen@xxxxxx> wrote in message
> We have installed a new modem (Linksys Wireless-G ADSL Home Gateway) and
> althought we have followed all the help instructions we could find, are
> unable to sign in to messenger. Under connection options it indicates that we
> are directly connected to .NET messenger services. All the tests are
> successful and we have checked our firewalls to make sure that messenger is
> not blocked, but we are still unable to sign in to WLM. We are able to sign
> in to MSN Messenger and Skype. Our computer runs on Windows Vista operating
> system. Please can someone help.