Vista - Unable to run audio and video setup in WLM 2009 Beta

I've installed Windows Live Messenger 2009 Beta on my new laptop a Acer
Aspire 5930G. After setting up everything, i login to the messenger to run
audio and video setup. However, it just prompt me that Windows Live Messenger
is unable to run the setup.

Since that's the case, i uninstall the beta and install Live Messenger 8.5
and is able to run the audio and video setup.

So i was wondering is this the software or my hardware issue?

hi, some one i know is having the same problem...he's running Windows Vista home premium while im running home basic and have no problems at all.
ould you please tell me what operating system you are on as this will give ma an idea as to what i need to be looking out for and on [hopefully] how to fix it! please get back to me asap!

Thanks

Samen here, am using Acer Aspire One with Windows XP

"shortstylerobbo" wrote:

i have the same problem i have a custom built pc with windows xp and a logitec fusion webcam and it won't let me set it up but my vista laptop it woks fine.

Hey..I'running Vista Home Premium wth the same problem. Has anyone got an answer. This shouldn't be such a problem...I use my video and audo with Skype with no problem. But get the message "cannot run video and audio set up" ? ? ? With no options for more info...or help..or an error code....
Anyone...anyhelp...???

I was having the same problem on XP with a very old Logitech QuickCam, and found a suggestion in another forum that it was a WLM2009 problem, so I uninstalled WLM2009, Googled WLM2008 install, and downgraded, and everything is working now.

Omg thank you so much!!! i discovered this problem and i was worried it was
only me.. where did you find the older version to download?

"Alvin Lim" wrote:

I just googled "WLM 2008 download". I don't know if I can post a link here, but here is a microsoft.com download link:
http://www.microsoft.com/downloads/d...displaylang=en

hey everybody

just two days ago i got the solution....it works for me. I have a mcaffee antivirus 2008 and i had installed the toolbar. That was the problem...yeah the mcaffee toolbar...check it here

The Microsoft Live Messenger 2009 (v14) Video Conferencing feature does not work after installing SiteAdvisor

I hope I could help you....