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Vista - Please help me with Runtime Error

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Old 11-05-2008   #1 (permalink)
little_sliver


 
 

Please help me with Runtime Error

I been receiving a message whenever i start windows live messenger
it says ' A Runtime Error has occurred. Do you wish to debug?
Line: 1
Error : 'a' is null or not an object '

What is a runtime error? and how do i debug?
when i press the debug button, it brings me to a just-in-time debugging ,
which list New instance of Microsoft Script Editor as the only possible
Debugger.
Can anyone tell me what is going on?
I am using version 2008( build 8.5.1302.1018) on windows XP
Thanks


My System SpecsSystem Spec
Old 11-05-2008   #2 (permalink)
Jonathan Kay [MVP]


 
 

Re: Please help me with Runtime Error

Greetings,

Well it's not your code, so you don't need to debug it . It's actually coming from the
advertisement window or the Live Today screen (if you have it enabled).

Unfortunately figuring these problems out can be difficult here on the newsgroup. However,
as a starting point you should clear out IE's cookies and cache. To do so, open up Internet
Explorer, click the Tools menu, then Internet Options and under the Browsing history
category, choose the Delete button. Then choose both Delete files and Delete cookies
buttons. If you're using something prior to IE7 or IE8, the procedure will be a bit
different, but it's all within that dialog but if you need assistance, feel free to post
back.

Then finally reset IE's settings by going over to the Security tab in the same Internet
Options window, choosing the Internet zone and then Default level (if it's not grayed out).
Then head over to the Privacy tab, and choose the Default button (again, if not grayed out).

Then restart Messenger and see if the problem still exists.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"little_sliver" <littlesliver@xxxxxx> wrote in message
news:86802624-C364-4D4F-9616-4521FDF081F9@xxxxxx
Quote:

> I been receiving a message whenever i start windows live messenger
> it says ' A Runtime Error has occurred. Do you wish to debug?
> Line: 1
> Error : 'a' is null or not an object '
>
> What is a runtime error? and how do i debug?
> when i press the debug button, it brings me to a just-in-time debugging ,
> which list New instance of Microsoft Script Editor as the only possible
> Debugger.
> Can anyone tell me what is going on?
> I am using version 2008( build 8.5.1302.1018) on windows XP
> Thanks
>
My System SpecsSystem Spec
Old 11-06-2008   #3 (permalink)
little_sliver


 
 

Re: Please help me with Runtime Error

Yup, it should be coming from the Live Today screen....Do i still use the
steps provided? Thanks for your help


My System SpecsSystem Spec
Old 11-06-2008   #4 (permalink)
Jonathan Kay [MVP]


 
 

Re: Please help me with Runtime Error

Hi,

Yep, same thing.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"little_sliver" <littlesliver@xxxxxx> wrote in message
news:9973FDBA-88D9-4D6D-B06C-2F1206F19908@xxxxxx
Quote:

> Yup, it should be coming from the Live Today screen....Do i still use the
> steps provided? Thanks for your help
>
>
My System SpecsSystem Spec
Old 12-13-2008   #5 (permalink)
phate321


 
 

Re: Please help me with Runtime Error

I found that if you sign in to messenger then go to "tools" "options" then
the "general" tab and deselect "show windows live today after i sign in to
messenger" runtime error fixed.
My System SpecsSystem Spec
Old 12-16-2008   #6 (permalink)
Jonathan Kay [MVP]


 
 

Re: Please help me with Runtime Error

Hi,

That is a solution, but oddly enough the Today page is actually very popular and most people
don't want to disable it.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"phate321" <phate321@xxxxxx> wrote in message
news:E4785AA1-BE28-486B-9DEC-5EC596B7D693@xxxxxx
Quote:

> I found that if you sign in to messenger then go to "tools" "options" then
> the "general" tab and deselect "show windows live today after i sign in to
> messenger" runtime error fixed.

My System SpecsSystem Spec
Old 05-05-2009   #7 (permalink)
susan0101


 
 

Re: Please help me with Runtime Error

I get the runtime error as well, but that caused me to note that things are
r-e-a-l-l-y running slowly on the pc. So I opened task manager and note that
msnmsgr.exe is taking up to 98% of the CPU usage!! It seems to floate
between 92-98, occassionally dips to 67... but then back up! (60962k of mem
usage)

What is this about??? It is really dragging me down!!

"Jonathan Kay [MVP]" wrote:
Quote:

> Hi,
>
> That is a solution, but oddly enough the Today page is actually very popular and most people
> don't want to disable it.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
>
> "phate321" <phate321@xxxxxx> wrote in message
> news:E4785AA1-BE28-486B-9DEC-5EC596B7D693@xxxxxx
Quote:

> > I found that if you sign in to messenger then go to "tools" "options" then
> > the "general" tab and deselect "show windows live today after i sign in to
> > messenger" runtime error fixed.
>
>
>
My System SpecsSystem Spec
Old 05-05-2009   #8 (permalink)
Jonathan Kay [MVP]


 
 

Re: Please help me with Runtime Error

Greetings Susan,

In that case, I'm going to guess that there's some Javascript on whichever Today page you're
getting which is looping and causing the CPU spike.

Besides turning it off as already mentioned, typically these problems can be fixed by
emptying the Internet Explorer Temporary Internet Files and clearing your Internet Explorer
cookies. As you know how to determine memory and CPU usage, I don't think it's necessary to
provide instructions on how to do that, but if you need any assistance let me know.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--

"susan0101" <susan0101@xxxxxx> wrote in message
news:E56A9D6F-A1AA-4DD1-8565-B8A54671FF95@xxxxxx
Quote:

> I get the runtime error as well, but that caused me to note that things are
> r-e-a-l-l-y running slowly on the pc. So I opened task manager and note that
> msnmsgr.exe is taking up to 98% of the CPU usage!! It seems to floate
> between 92-98, occassionally dips to 67... but then back up! (60962k of mem
> usage)
>
> What is this about??? It is really dragging me down!!
>
> "Jonathan Kay [MVP]" wrote:
>
Quote:

>> Hi,
>>
>> That is a solution, but oddly enough the Today page is actually very popular and most
>> people
>> don't want to disable it.
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger
>> MSN Messenger/Windows Messenger
>> MessengerGeek Blog: http://www.messengergeek.com
>> Messenger Resources: http://messenger.jonathankay.com
>> (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
>> --
>>
>>
>> "phate321" <phate321@xxxxxx> wrote in message
>> news:E4785AA1-BE28-486B-9DEC-5EC596B7D693@xxxxxx
Quote:

>> > I found that if you sign in to messenger then go to "tools" "options" then
>> > the "general" tab and deselect "show windows live today after i sign in to
>> > messenger" runtime error fixed.
>>
>>
>>
My System SpecsSystem Spec
Old 05-23-2009   #9 (permalink)


32 Vista Business
 
 

Re: Please help me with Runtime Error

I have been looking and looking and searching for a solution for
Runtime error hptskmgr.exe
My System SpecsSystem Spec
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