Windows Vista Forums

File transfers in Windows Live Messenger a problem

  1. #1


    Mallane Guest

    File transfers in Windows Live Messenger a problem

    Hi
    I am running Windows Live Messenger 8.5.1302.1018. Every time I try to
    transfer a file to someone they do not get the invitation and I have to log
    out and come back in again before the invitation shows on their screen. That
    also happens in reverse when someone is trying to send me a file. Any ideas
    or suggestions to rectify this problem would be most welcome. Many thanks
    --
    Mallane

      My System SpecsSystem Spec

  2.   


  3. #2


    Jonathan Kay [MVP] Guest

    Re: File transfers in Windows Live Messenger a problem

    Greetings Mallane,

    Do you happen to have a residential router or some other NAT device on your network that
    supports Universal Plug and Play (UPnP)? If so, as a starting point, shut down Messenger,
    then delete all MSNMSGR entries in the UPnP port forwarding table in the router. The easiest
    way do this is to go to Start, Network in Vista or Start, Run, "ncpa.cpl", click OK in XP.
    Then right-click an Internet gateway or something else corresponding to your router, choose
    Properties, then Settings button, and delete the entries there. Then restart Messenger.

    If this is the case and you still can't find out how to edit port forwarding table, simply
    resetting the router might be good enough (unplug, plug back in). Additionally, 8.5 of
    Messenger has some issues with some routers with this and upgrading to the latest 2009 beta
    has corrected them. You can find that beta release at the following link:
    http://download.live.com/messenger

    Note that if the router isn't the issue here, you might try the beta release anyway as
    there's been a number of networking fixes.

    --
    Jonathan Kay
    Microsoft MVP - Windows Live Messenger
    MSN Messenger/Windows Messenger
    MessengerGeek Blog: http://www.messengergeek.com
    Messenger Resources: http://messenger.jonathankay.com
    (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
    --


    "Mallane" <Mallane@xxxxxx> wrote in message
    news:6F4232CB-CD8F-458B-9EB3-2CA531C32B0E@xxxxxx

    > Hi
    > I am running Windows Live Messenger 8.5.1302.1018. Every time I try to
    > transfer a file to someone they do not get the invitation and I have to log
    > out and come back in again before the invitation shows on their screen. That
    > also happens in reverse when someone is trying to send me a file. Any ideas
    > or suggestions to rectify this problem would be most welcome. Many thanks
    > --
    > Mallane


      My System SpecsSystem Spec

  4. #3


    Mallane Guest

    Re: File transfers in Windows Live Messenger a problem

    Greetings Jonathan

    Thanks for your reply. I do not have a router! I am uncertain whether the
    other part does have one and will raise that issue with them. Would the fact
    that they might have a router cause me problems when I am trying to send them
    a file? I do not appear to have the same problems with others users. I will
    canvas that with them anyway and might try beta as you suggest although given
    that I am tech hopeless I usually steer well clear of beta releases,
    -- Thanks again and cheers
    Mallane


    "Jonathan Kay [MVP]" wrote:

    > Greetings Mallane,
    >
    > Do you happen to have a residential router or some other NAT device on your network that
    > supports Universal Plug and Play (UPnP)? If so, as a starting point, shut down Messenger,
    > then delete all MSNMSGR entries in the UPnP port forwarding table in the router. The easiest
    > way do this is to go to Start, Network in Vista or Start, Run, "ncpa.cpl", click OK in XP.
    > Then right-click an Internet gateway or something else corresponding to your router, choose
    > Properties, then Settings button, and delete the entries there. Then restart Messenger.
    >
    > If this is the case and you still can't find out how to edit port forwarding table, simply
    > resetting the router might be good enough (unplug, plug back in). Additionally, 8.5 of
    > Messenger has some issues with some routers with this and upgrading to the latest 2009 beta
    > has corrected them. You can find that beta release at the following link:
    > http://download.live.com/messenger
    >
    > Note that if the router isn't the issue here, you might try the beta release anyway as
    > there's been a number of networking fixes.
    >
    > --
    > Jonathan Kay
    > Microsoft MVP - Windows Live Messenger
    > MSN Messenger/Windows Messenger
    > MessengerGeek Blog: http://www.messengergeek.com
    > Messenger Resources: http://messenger.jonathankay.com
    > (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
    > --
    >
    >
    > "Mallane" <Mallane@xxxxxx> wrote in message
    > news:6F4232CB-CD8F-458B-9EB3-2CA531C32B0E@xxxxxx

    > > Hi
    > > I am running Windows Live Messenger 8.5.1302.1018. Every time I try to
    > > transfer a file to someone they do not get the invitation and I have to log
    > > out and come back in again before the invitation shows on their screen. That
    > > also happens in reverse when someone is trying to send me a file. Any ideas
    > > or suggestions to rectify this problem would be most welcome. Many thanks
    > > --
    > > Mallane
    >
    >
    >

      My System SpecsSystem Spec

  5. #4


    Mallane Guest

    Re: File transfers in Windows Live Messenger a problem

    Hello Jonathan

    An update on the problems I am experiencing and a response to your
    suggestions. Neither party uses a router so that is not the problem. Having
    also seen a couple of negative comments regarding the Windows Beta version I
    am loathe to try it at this stage. Guess I will just have to persevere in
    getting around the problem by logging out and back in but would really love
    to know whether others experience a similar problem and what they have done
    to rectify it. Any other suggestions you may have Jonathan would be most
    welcome and also any comments from other users also. Many thanks

    Mallane
    --
    Mallane


    "Mallane" wrote:

    > Greetings Jonathan
    >
    > Thanks for your reply. I do not have a router! I am uncertain whether the
    > other part does have one and will raise that issue with them. Would the fact
    > that they might have a router cause me problems when I am trying to send them
    > a file? I do not appear to have the same problems with others users. I will
    > canvas that with them anyway and might try beta as you suggest although given
    > that I am tech hopeless I usually steer well clear of beta releases,
    > -- Thanks again and cheers
    > Mallane
    >
    >
    > "Jonathan Kay [MVP]" wrote:
    >

    > > Greetings Mallane,
    > >
    > > Do you happen to have a residential router or some other NAT device on your network that
    > > supports Universal Plug and Play (UPnP)? If so, as a starting point, shut down Messenger,
    > > then delete all MSNMSGR entries in the UPnP port forwarding table in the router. The easiest
    > > way do this is to go to Start, Network in Vista or Start, Run, "ncpa.cpl", click OK in XP.
    > > Then right-click an Internet gateway or something else corresponding to your router, choose
    > > Properties, then Settings button, and delete the entries there. Then restart Messenger.
    > >
    > > If this is the case and you still can't find out how to edit port forwarding table, simply
    > > resetting the router might be good enough (unplug, plug back in). Additionally, 8.5 of
    > > Messenger has some issues with some routers with this and upgrading to the latest 2009 beta
    > > has corrected them. You can find that beta release at the following link:
    > > http://download.live.com/messenger
    > >
    > > Note that if the router isn't the issue here, you might try the beta release anyway as
    > > there's been a number of networking fixes.
    > >
    > > --
    > > Jonathan Kay
    > > Microsoft MVP - Windows Live Messenger
    > > MSN Messenger/Windows Messenger
    > > MessengerGeek Blog: http://www.messengergeek.com
    > > Messenger Resources: http://messenger.jonathankay.com
    > > (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
    > > --
    > >
    > >
    > > "Mallane" <Mallane@xxxxxx> wrote in message
    > > news:6F4232CB-CD8F-458B-9EB3-2CA531C32B0E@xxxxxx

    > > > Hi
    > > > I am running Windows Live Messenger 8.5.1302.1018. Every time I try to
    > > > transfer a file to someone they do not get the invitation and I have to log
    > > > out and come back in again before the invitation shows on their screen. That
    > > > also happens in reverse when someone is trying to send me a file. Any ideas
    > > > or suggestions to rectify this problem would be most welcome. Many thanks
    > > > --
    > > > Mallane
    > >
    > >
    > >

      My System SpecsSystem Spec

  6. #5


    documents Guest

    RE: File transfers in Windows Live Messenger a problem



    "Mallane" wrote:

    > Hi
    > I am running Windows Live Messenger 8.5.1302.1018. Every time I try to
    > transfer a file to someone they do not get the invitation and I have to log
    > out and come back in again before the invitation shows on their screen. That
    > also happens in reverse when someone is trying to send me a file. Any ideas
    > or suggestions to rectify this problem would be most welcome. Many thanks
    > --
    > Mallane

      My System SpecsSystem Spec

  7. #6


    Mallane Guest

    RE: File transfers in Windows Live Messenger a problem

    I am confused - I received an email saying there had been a response to my
    question and when I log in here it is from 'documents' and says nothing! Any
    explanation please?
    --
    Mallane


    "documents" wrote:

    >
    >
    > "Mallane" wrote:
    >

    > > Hi
    > > I am running Windows Live Messenger 8.5.1302.1018. Every time I try to
    > > transfer a file to someone they do not get the invitation and I have to log
    > > out and come back in again before the invitation shows on their screen. That
    > > also happens in reverse when someone is trying to send me a file. Any ideas
    > > or suggestions to rectify this problem would be most welcome. Many thanks
    > > --
    > > Mallane

      My System SpecsSystem Spec


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