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| | #1 (permalink) |
| | WLM Beta and Remote assistance Hi, tried this for the first time today with WLM Beta (previous versions of messenger worked fine) and I receive an error - Remote Assistance connection could not be established because the DNS name of the remote computer could not be resolved. (Im doing tech support for my daughter and she has WLM Beta as well.) Are there any changes in the Beta version that would cause this issue. Also when she requests assistance it also sets up a voice call! Any clues where i should look? Thanks |
My System Specs![]() |
| | #2 (permalink) |
| | Re: WLM Beta and Remote assistance Hi Thanks for that but had the same problem! Couldn't connect - must be a Microsoft feature. However a bit of further research and I found a product called Logmein - its free also and it worked first time! So remote assistance and Mesh developers should take a look a leaf out of the LOGMEIN book. Appreciate your advice anyway. All the best. |
My System Specs![]() |
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