Vista - Windows Live Messenger Non-stop crashing with BEX error

Hi,

I´ve read all the possible solutions people posted here in order to have my
Windows Live Messenger working properly again in my Winodws Vist
a, but none of them worked out. I am going nuts as I start WLM and after
some secondes, it always crashes down with the following error message (it´s
in portuguese, but, anyway, it would't help too much):

Assinatura do problema:
Nome do Evento de Problema: BEX
Nome do Aplicativo: msnmsgr.exe
Versão do Aplicativo: 8.1.178.0
Carimbo de Data/Hora do Aplicativo: 45b12d6a
Nome do Módulo de Falhas: nzdd.dll
Versão do Módulo de Falhas: 4.0.0.42
Carimbo de Data/Hora do Módulo de Falhas: 3a01a82e
Deslocamento de Exceção: 000b4930
Código de Exceção: c0000005
Dados de Exceção: 00000008
Versão do sistema operacional: 6.0.6001.2.1.0.256.1
Identificação da Localidade: 1046

Informações adicionais sobre o problema:
LCID: 1046


I´ve tried to do the CMD solution as pointed by someone abouve, and also
uninstalled Flash and Java, disabled first page to appear after log in or
even downgraded to WLM 8.0. Nothing worked. Anyone can help me? I don´t know
what else could I do...

Thanks!!!

Greetings,

This nzdd.dll that's being referenced here seems related to a number of possible products,
RealDownload, NetZip and others. They may be trying to tie into Messenger and are bringing
it down. You may want to check for such products and uninstall them; I quite assure you that
they're not worth it.

Additionally, are you using an Acer laptop by any chance? If so, uninstall Acer
eDataSecurity as it's known to case such problems as well.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--



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