Windows Vista Forums

Help! Windows Live 8.5 Error
  1. #1



    Newbie
    Join Date : Dec 2008
    Posts : 1
    Vista Basic 32bit
    Local Time: 09:51 PM
    usa

    Help! Windows Live 8.5 Error

    Hi,
    I'm new to the forum and I need some help. I just got a new laptop with Vista Basic and installed 8.5. Everything seemed fine till last week, when I did Video Calls or Sending Nudges no sound would be heard. Then yesterday all emotcions stopped showing. I have tried advice of Microsoft and re-installed but nothing has worked. Can anybody help me.



    Thanks.

      My System SpecsSystem Spec

  2. #2


    Jonathan Kay [MVP] Guest

    Re: Help! Windows Live 8.5 Error

    Greetings,

    Re: no sound for video calls or sending nudges, what about winks or other sounds in
    Messenger? Assuming there is no sound at all, I suspect Messenger may had been muted or
    turned down. You can check on this by attempting to make some sounds on Messenger, then
    click on the sound icon in the notification area (by the clock) and choose Mixer. When the
    Volume Mixer appears, on the applications side, make sure Messenger (look for the icon) is
    turned up and not muted.

    As for the emoticons, it's possible you hit the key combination accidently which turned them
    off. This happens to me personally from time to time too. To turn them back on, open up any
    Messenger conversation window, press the Alt key on the keyboard to bring up the menu bar,
    click the Tools menu and make sure Show emoticons has a checkmark next to it. If it doesn't,
    simply select it. After this, close all conversation windows and reopen them to see the
    change.

    --
    Jonathan Kay
    Microsoft MVP - Windows Live Messenger
    MSN Messenger/Windows Messenger
    MessengerGeek Blog: http://www.messengergeek.com
    Messenger Resources: http://messenger.jonathankay.com
    (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
    --


    "BiG169" <guest@xxxxxx-email.com> wrote in message
    news:4665954e82a2df8d483c8fc77e967500@xxxxxx-gateway.com...

    >
    > Hi,
    > I'm new to the forum and I need some help. I just got a new laptop with
    > Vista Basic and installed 8.5. Everything seemed fine till last week,
    > when I did Video Calls or Sending Nudges no sound would be heard. Then
    > yesterday all emotcions stopped showing. I have tried advice of
    > Microsoft and re-installed but nothing has worked. Can anybody help me.
    >
    > Thanks.
    >
    >
    > --
    > BiG169


      My System SpecsSystem Spec

Help! Windows Live 8.5 Error problems?

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