Vista - Windows Live Communications Platform

So i do not have Windows Vista but in order to download the new windows live messenger you need certain OS I HAVE WINDOWS HOME EDITION Version 2002 Service Pack 3 which after reading i meet requirements to do so but everytime i log in i get error right away saying
Windows Live Communications Platform has encountered an error, and it shuts down and very frustrating it worked once since i downloaded it 5 days ago and very frustrtating, not very computer savvy, so any advice on how to fix the problem i read a different forum but im not sure exactly what to do to perhaps fix my issue.

If i ignore the error i can use the windows live messenger but doesn't allow me to add contacts it's weird again any inputs or ideas greatly appreicated before i get really frustrated! it's an awesome messenger I LOVE IT! ONLY IF IT WORKED! :@

Greetings,

Since it did work at one point, to start troubleshooting this you might just remove the
locally cached store of your contact information.

To do so, shut down Messenger and delete the following folder:
\Users\username\AppData\Local\Microsoft\Windows Live Contacts

Where username is your Windows username. Additionally, some of these folders will be hidden
if browsing by default, so to see them simply press the Alt key on the keyboard in any
Windows Explorer window to bring up the toolbar, click Tools, then Folder Options, then the
View tab, and then choose 'Show hidden files and folders'. After click OK, they should appear
with the other folders.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--


"xXMissyXx" <guest@xxxxxx-email.com> wrote in message
news:e70f84db672dbf6955e7ed10bf09eae9@xxxxxx-gateway.com...

Thanks, appreicate the input but i tried that clicked on to show hidden folders and what not and did a search in every possible folder i have in my computer also just did ctrl + F to find the folder that didn't work i will keep looking. any other ideas perhaps?... i searched again and i found the contacts folder it will not allow me to delete it though because says file in use or is protected but i shut down messenger completely... any other ideas?

"Jonathan Kay [MVP]" wrote:

Hi , thank god I thought it was me getting these errors.
I have exactly the same issue. I have even removed the cache as advised. with no luck, I uninsalled live and installed messenger 8.5 which worked. decided to insta live, but now only have access by mail.
missy if ou reolve the problem pls let me know
Gmastra

I am having a similar problem. I have Vista and Windows Live Messenger. All
of a sudden a few days ago I began getting this message: "There was a
problem with Messenger Services (a temporary connectivity issue that has
nothing to do with your computer) Please try again" This happens when
messenger is running and I switch over to use IE 7. It then shuts down
Messenger and if I want to use it I have to restart it...only to have it
happen all over again. Will clearing the cache help me or is there some
other issue. I am wondering if it is caused by a recent Microsoft update?
--
Sue


"gmastra" wrote:

Hi Sue,

I've only seen the error you've described in dealing with Hotmail web-based issues - although
it appears it can happen in Messenger too.

Is it completely consistent? In other words, does it *always* happen when you switch to IE?
and if so, what do you do in IE when you get there (a specific site, etc.)?

There's no harm in emptying the contacts cache however, so give it a shot.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--

"Sassy Sue" <gsfeltner@xxxxxx> wrote in message
news:336ABC3E-5204-43A3-AABB-B6BD72C6D6F5@xxxxxx

"Jonathan Kay [MVP]" wrote:

I started getting this message a couple of days ago. I get it when press new
message or try to open a newly received message. I have uninstalled &
reinstalled. I have checked the connectivity settings on my computer.
Nothing is working.

I am still having the problem. In fact, it popped up when I clicked to read
the posts in this discussion group. For me, now, it is just a big
inconvenience as I have deleted Messenger which tells me it IS a Messenger
Web based issue. I don't even know what that is. All I have to do is just
click to make the message go away. It pops up several times a day. I do
wish that someone from Microsoft could look into this issue and fix it for me
and all others out there who are affected.
--
Sue


"Sassy Sue" wrote: