Windows Vista Forums

Video call problem WLM 2009
  1. #1


    Angela Guest

    Video call problem WLM 2009

    Hi! I've a problem with the video call in windows live messeger 2009. If I
    make a video call with a person, who has windows live messenger 8.5, it's
    all ok, the videocall works perfectly. But if I call another person, who has
    wlm 2009 installed (like me), the video call doesn't work. My webcam image
    doesn't appear, instead there is an image like if i haven't a webcam. I
    tried with a lots of people but there is always this problem. If I only show
    my webcam video, and not make a videocall (from the button), it works.
    Thanks




      My System SpecsSystem Spec

  2. #2


    Jonathan Kay [MVP] Guest

    Re: Video call problem WLM 2009

    Greetings Angela,

    I don't have a specific solution for you (besides downgrading), but I would be helpful to
    know which webcam (model and manufacturer) you're using. Messenger uses your webcam in
    different ways and obviously the "new way" in 2009 isn't working with your specific camera.

    It also might be helpful to verify you have the latest drivers for the webcam.

    --
    Jonathan Kay
    Microsoft MVP - Windows Live Messenger
    MSN Messenger/Windows Messenger
    MessengerGeek Blog: http://www.messengergeek.com
    Messenger Resources: http://messenger.jonathankay.com
    (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
    --


    "Angela" <angela@xxxxxx> wrote in message
    news:7E01B90B-C032-45BB-A753-F8BBC51856E6@xxxxxx

    > Hi! I've a problem with the video call in windows live messeger 2009. If I
    > make a video call with a person, who has windows live messenger 8.5, it's
    > all ok, the videocall works perfectly. But if I call another person, who has
    > wlm 2009 installed (like me), the video call doesn't work. My webcam image
    > doesn't appear, instead there is an image like if i haven't a webcam. I
    > tried with a lots of people but there is always this problem. If I only show
    > my webcam video, and not make a videocall (from the button), it works.
    > Thanks


      My System SpecsSystem Spec

  3. #3


    Ester Guest

    Re: Video call problem WLM 2009

    I have a integrated webcam. My laptop is Compal FL90, I only know that the
    webcam is Sonix and 2.0 Megapixel. I've installed the latest drivers (.vers
    5.8.9.2 from compal site) and I've tried to reinstall them too. Yesterday I
    made a video-audio configuration and I selected none webcam; I video called,
    after I made again a video-audio configuration, and in video option I
    selected the webcam. I tried to make a video call and it worked, but I
    noticed that the video quality was worse. The next video calls work, but
    after I restart the pc and I have to do the previous procedure.
    Thanks
    Angela

    "Jonathan Kay [MVP]" <msnewsreplies@xxxxxx> ha scritto nel
    messaggio news:epvXIGBiJHA.4408@xxxxxx

    > Greetings Angela,
    >
    > I don't have a specific solution for you (besides downgrading), but I
    > would be helpful to know which webcam (model and manufacturer) you're
    > using. Messenger uses your webcam in different ways and obviously the
    > "new way" in 2009 isn't working with your specific camera.
    >
    > It also might be helpful to verify you have the latest drivers for the
    > webcam.
    >
    > --
    > Jonathan Kay
    > Microsoft MVP - Windows Live Messenger
    > MSN Messenger/Windows Messenger
    > MessengerGeek Blog: http://www.messengergeek.com
    > Messenger Resources: http://messenger.jonathankay.com
    > (c) 2009 Jonathan Kay - If redistributing, you must include this signature
    > or citation
    > --
    >
    >
    > "Angela" <angela@xxxxxx> wrote in message
    > news:7E01B90B-C032-45BB-A753-F8BBC51856E6@xxxxxx

    >> Hi! I've a problem with the video call in windows live messeger 2009. If
    >> I
    >> make a video call with a person, who has windows live messenger 8.5, it's
    >> all ok, the videocall works perfectly. But if I call another person, who
    >> has
    >> wlm 2009 installed (like me), the video call doesn't work. My webcam
    >> image
    >> doesn't appear, instead there is an image like if i haven't a webcam. I
    >> tried with a lots of people but there is always this problem. If I only
    >> show
    >> my webcam video, and not make a videocall (from the button), it works.
    >> Thanks
    >
    >

      My System SpecsSystem Spec

  4. #4


    tat2pluis Guest

    Re: Video call problem WLM 2009

    same problem here i don,t understand why microsoft don,t test this things
    before

    "Ester" wrote:

    > I have a integrated webcam. My laptop is Compal FL90, I only know that the
    > webcam is Sonix and 2.0 Megapixel. I've installed the latest drivers (.vers
    > 5.8.9.2 from compal site) and I've tried to reinstall them too. Yesterday I
    > made a video-audio configuration and I selected none webcam; I video called,
    > after I made again a video-audio configuration, and in video option I
    > selected the webcam. I tried to make a video call and it worked, but I
    > noticed that the video quality was worse. The next video calls work, but
    > after I restart the pc and I have to do the previous procedure.
    > Thanks
    > Angela
    >
    > "Jonathan Kay [MVP]" <msnewsreplies@xxxxxx> ha scritto nel
    > messaggio news:epvXIGBiJHA.4408@xxxxxx

    > > Greetings Angela,
    > >
    > > I don't have a specific solution for you (besides downgrading), but I
    > > would be helpful to know which webcam (model and manufacturer) you're
    > > using. Messenger uses your webcam in different ways and obviously the
    > > "new way" in 2009 isn't working with your specific camera.
    > >
    > > It also might be helpful to verify you have the latest drivers for the
    > > webcam.
    > >
    > > --
    > > Jonathan Kay
    > > Microsoft MVP - Windows Live Messenger
    > > MSN Messenger/Windows Messenger
    > > MessengerGeek Blog: http://www.messengergeek.com
    > > Messenger Resources: http://messenger.jonathankay.com
    > > (c) 2009 Jonathan Kay - If redistributing, you must include this signature
    > > or citation
    > > --
    > >
    > >
    > > "Angela" <angela@xxxxxx> wrote in message
    > > news:7E01B90B-C032-45BB-A753-F8BBC51856E6@xxxxxx

    > >> Hi! I've a problem with the video call in windows live messeger 2009. If
    > >> I
    > >> make a video call with a person, who has windows live messenger 8.5, it's
    > >> all ok, the videocall works perfectly. But if I call another person, who
    > >> has
    > >> wlm 2009 installed (like me), the video call doesn't work. My webcam
    > >> image
    > >> doesn't appear, instead there is an image like if i haven't a webcam. I
    > >> tried with a lots of people but there is always this problem. If I only
    > >> show
    > >> my webcam video, and not make a videocall (from the button), it works.
    > >> Thanks
    > >
    > >

      My System SpecsSystem Spec

  5. #5


    Jared Guest

    RE: Video call problem WLM 2009



    "Angela" wrote:

    > Hi! I've a problem with the video call in windows live messeger 2009. If I
    > make a video call with a person, who has windows live messenger 8.5, it's
    > all ok, the videocall works perfectly. But if I call another person, who has
    > wlm 2009 installed (like me), the video call doesn't work. My webcam image
    > doesn't appear, instead there is an image like if i haven't a webcam. I
    > tried with a lots of people but there is always this problem. If I only show
    > my webcam video, and not make a videocall (from the button), it works.
    > Thanks
    >

      My System SpecsSystem Spec

  6. #6


    Jared Guest

    RE: Video call problem WLM 2009

    I can't get the video call to work with the new version either. I used it
    perfectly before this.

    "Angela" wrote:

    > Hi! I've a problem with the video call in windows live messeger 2009. If I
    > make a video call with a person, who has windows live messenger 8.5, it's
    > all ok, the videocall works perfectly. But if I call another person, who has
    > wlm 2009 installed (like me), the video call doesn't work. My webcam image
    > doesn't appear, instead there is an image like if i haven't a webcam. I
    > tried with a lots of people but there is always this problem. If I only show
    > my webcam video, and not make a videocall (from the button), it works.
    > Thanks
    >

      My System SpecsSystem Spec

  7. #7


    Tina Guest

    RE: Video call problem WLM 2009

    ME too.....its sucks! It use to work perfectly before this now ....it keeps
    ending and my webcam wont loaddd!

    "Jared" wrote:

    > I can't get the video call to work with the new version either. I used it
    > perfectly before this.
    >
    > "Angela" wrote:
    >

    > > Hi! I've a problem with the video call in windows live messeger 2009. If I
    > > make a video call with a person, who has windows live messenger 8.5, it's
    > > all ok, the videocall works perfectly. But if I call another person, who has
    > > wlm 2009 installed (like me), the video call doesn't work. My webcam image
    > > doesn't appear, instead there is an image like if i haven't a webcam. I
    > > tried with a lots of people but there is always this problem. If I only show
    > > my webcam video, and not make a videocall (from the button), it works.
    > > Thanks
    > >

      My System SpecsSystem Spec

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