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Vista - Video call problem WLM 2009

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Old 02-05-2009   #1 (permalink)
Angela


 
 

Video call problem WLM 2009

Hi! I've a problem with the video call in windows live messeger 2009. If I
make a video call with a person, who has windows live messenger 8.5, it's
all ok, the videocall works perfectly. But if I call another person, who has
wlm 2009 installed (like me), the video call doesn't work. My webcam image
doesn't appear, instead there is an image like if i haven't a webcam. I
tried with a lots of people but there is always this problem. If I only show
my webcam video, and not make a videocall (from the button), it works.
Thanks


My System SpecsSystem Spec
Old 02-05-2009   #2 (permalink)
Jonathan Kay [MVP]


 
 

Re: Video call problem WLM 2009

Greetings Angela,

I don't have a specific solution for you (besides downgrading), but I would be helpful to
know which webcam (model and manufacturer) you're using. Messenger uses your webcam in
different ways and obviously the "new way" in 2009 isn't working with your specific camera.

It also might be helpful to verify you have the latest drivers for the webcam.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Angela" <angela@xxxxxx> wrote in message
news:7E01B90B-C032-45BB-A753-F8BBC51856E6@xxxxxx
Quote:

> Hi! I've a problem with the video call in windows live messeger 2009. If I
> make a video call with a person, who has windows live messenger 8.5, it's
> all ok, the videocall works perfectly. But if I call another person, who has
> wlm 2009 installed (like me), the video call doesn't work. My webcam image
> doesn't appear, instead there is an image like if i haven't a webcam. I
> tried with a lots of people but there is always this problem. If I only show
> my webcam video, and not make a videocall (from the button), it works.
> Thanks

My System SpecsSystem Spec
Old 02-06-2009   #3 (permalink)
Ester


 
 

Re: Video call problem WLM 2009

I have a integrated webcam. My laptop is Compal FL90, I only know that the
webcam is Sonix and 2.0 Megapixel. I've installed the latest drivers (.vers
5.8.9.2 from compal site) and I've tried to reinstall them too. Yesterday I
made a video-audio configuration and I selected none webcam; I video called,
after I made again a video-audio configuration, and in video option I
selected the webcam. I tried to make a video call and it worked, but I
noticed that the video quality was worse. The next video calls work, but
after I restart the pc and I have to do the previous procedure.
Thanks
Angela

"Jonathan Kay [MVP]" <msnewsreplies@xxxxxx> ha scritto nel
messaggio news:epvXIGBiJHA.4408@xxxxxx
Quote:

> Greetings Angela,
>
> I don't have a specific solution for you (besides downgrading), but I
> would be helpful to know which webcam (model and manufacturer) you're
> using. Messenger uses your webcam in different ways and obviously the
> "new way" in 2009 isn't working with your specific camera.
>
> It also might be helpful to verify you have the latest drivers for the
> webcam.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2009 Jonathan Kay - If redistributing, you must include this signature
> or citation
> --
>
>
> "Angela" <angela@xxxxxx> wrote in message
> news:7E01B90B-C032-45BB-A753-F8BBC51856E6@xxxxxx
Quote:

>> Hi! I've a problem with the video call in windows live messeger 2009. If
>> I
>> make a video call with a person, who has windows live messenger 8.5, it's
>> all ok, the videocall works perfectly. But if I call another person, who
>> has
>> wlm 2009 installed (like me), the video call doesn't work. My webcam
>> image
>> doesn't appear, instead there is an image like if i haven't a webcam. I
>> tried with a lots of people but there is always this problem. If I only
>> show
>> my webcam video, and not make a videocall (from the button), it works.
>> Thanks
>
>
My System SpecsSystem Spec
Old 03-31-2009   #4 (permalink)
tat2pluis


 
 

Re: Video call problem WLM 2009

same problem here i don,t understand why microsoft don,t test this things
before

"Ester" wrote:
Quote:

> I have a integrated webcam. My laptop is Compal FL90, I only know that the
> webcam is Sonix and 2.0 Megapixel. I've installed the latest drivers (.vers
> 5.8.9.2 from compal site) and I've tried to reinstall them too. Yesterday I
> made a video-audio configuration and I selected none webcam; I video called,
> after I made again a video-audio configuration, and in video option I
> selected the webcam. I tried to make a video call and it worked, but I
> noticed that the video quality was worse. The next video calls work, but
> after I restart the pc and I have to do the previous procedure.
> Thanks
> Angela
>
> "Jonathan Kay [MVP]" <msnewsreplies@xxxxxx> ha scritto nel
> messaggio news:epvXIGBiJHA.4408@xxxxxx
Quote:

> > Greetings Angela,
> >
> > I don't have a specific solution for you (besides downgrading), but I
> > would be helpful to know which webcam (model and manufacturer) you're
> > using. Messenger uses your webcam in different ways and obviously the
> > "new way" in 2009 isn't working with your specific camera.
> >
> > It also might be helpful to verify you have the latest drivers for the
> > webcam.
> >
> > --
> > Jonathan Kay
> > Microsoft MVP - Windows Live Messenger
> > MSN Messenger/Windows Messenger
> > MessengerGeek Blog: http://www.messengergeek.com
> > Messenger Resources: http://messenger.jonathankay.com
> > (c) 2009 Jonathan Kay - If redistributing, you must include this signature
> > or citation
> > --
> >
> >
> > "Angela" <angela@xxxxxx> wrote in message
> > news:7E01B90B-C032-45BB-A753-F8BBC51856E6@xxxxxx
Quote:

> >> Hi! I've a problem with the video call in windows live messeger 2009. If
> >> I
> >> make a video call with a person, who has windows live messenger 8.5, it's
> >> all ok, the videocall works perfectly. But if I call another person, who
> >> has
> >> wlm 2009 installed (like me), the video call doesn't work. My webcam
> >> image
> >> doesn't appear, instead there is an image like if i haven't a webcam. I
> >> tried with a lots of people but there is always this problem. If I only
> >> show
> >> my webcam video, and not make a videocall (from the button), it works.
> >> Thanks
> >
> >
My System SpecsSystem Spec
Old 04-02-2009   #5 (permalink)
Jared


 
 

RE: Video call problem WLM 2009



"Angela" wrote:
Quote:

> Hi! I've a problem with the video call in windows live messeger 2009. If I
> make a video call with a person, who has windows live messenger 8.5, it's
> all ok, the videocall works perfectly. But if I call another person, who has
> wlm 2009 installed (like me), the video call doesn't work. My webcam image
> doesn't appear, instead there is an image like if i haven't a webcam. I
> tried with a lots of people but there is always this problem. If I only show
> my webcam video, and not make a videocall (from the button), it works.
> Thanks
>
My System SpecsSystem Spec
Old 04-02-2009   #6 (permalink)
Jared


 
 

RE: Video call problem WLM 2009

I can't get the video call to work with the new version either. I used it
perfectly before this.

"Angela" wrote:
Quote:

> Hi! I've a problem with the video call in windows live messeger 2009. If I
> make a video call with a person, who has windows live messenger 8.5, it's
> all ok, the videocall works perfectly. But if I call another person, who has
> wlm 2009 installed (like me), the video call doesn't work. My webcam image
> doesn't appear, instead there is an image like if i haven't a webcam. I
> tried with a lots of people but there is always this problem. If I only show
> my webcam video, and not make a videocall (from the button), it works.
> Thanks
>
My System SpecsSystem Spec
Old 07-05-2009   #7 (permalink)
Tina


 
 

RE: Video call problem WLM 2009

ME too.....its sucks! It use to work perfectly before this now ....it keeps
ending and my webcam wont loaddd!

"Jared" wrote:
Quote:

> I can't get the video call to work with the new version either. I used it
> perfectly before this.
>
> "Angela" wrote:
>
Quote:

> > Hi! I've a problem with the video call in windows live messeger 2009. If I
> > make a video call with a person, who has windows live messenger 8.5, it's
> > all ok, the videocall works perfectly. But if I call another person, who has
> > wlm 2009 installed (like me), the video call doesn't work. My webcam image
> > doesn't appear, instead there is an image like if i haven't a webcam. I
> > tried with a lots of people but there is always this problem. If I only show
> > my webcam video, and not make a videocall (from the button), it works.
> > Thanks
> >
My System SpecsSystem Spec
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