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Vista - Changed Live ID email and Messenger contacts appear offline

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Old 02-05-2009   #1 (permalink)
tekgirl70


 
 

Changed Live ID email and Messenger contacts appear offline

Can't revert back to old email that worked because it is a live.com domain.
Any additional ideas.


My System SpecsSystem Spec
Old 02-05-2009   #2 (permalink)
Jonathan Kay [MVP]


 
 

Re: Changed Live ID email and Messenger contacts appear offline

Greetings,

Since it sounds like you've already read the threads on this issue, so I won't reiterate what
you already know. As a starting point though, you should get in a support request with
Windows Live ID services as they will (eventually) fix this problem for you. To do so:
https://support.live.com/default.aspx?productkey=wlid
After clicking the link, choose any option from the FAQ on the left, then choose 'Get more
help' at the bottom right, and then 'Get more support'.

However, one thing you can do right now is ask contacts to manually add your new account to
your contact list. This will immediately have both of you appear on each others lists and
your communication can continue.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--

"tekgirl70" <tekgirl70@xxxxxx> wrote in message
news:1B84DB77-819F-4FD8-9652-5F778F87F276@xxxxxx
Quote:

> Can't revert back to old email that worked because it is a live.com domain.
> Any additional ideas.
>
My System SpecsSystem Spec
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