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Vista - Contacts list gone after install WLM2009 !!

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Old 02-10-2009   #1 (permalink)
Henry


 
 

Contacts list gone after install WLM2009 !!

Previously I was using WLM2008, everything is fine.
Then I've just installed WLM2009, but all my contacts is GONE !
I have also tried delete :
%userprofile%\Contacts\Your Messenger email address
%userprofile%\Local Settings\Application Data\Microsoft\Windows Live
Contacts\Your Messenger email address

BUT WLM2009 STILL CAN'T RELOAD MY CONTACTS !

Now I am using Mobile MSN and older version of MSN & WLM, all my contacts
still there, just WLM2009 can't load my contacts !
What the hell !?

My System SpecsSystem Spec
Old 02-10-2009   #2 (permalink)
Jonathan Kay [MVP]


 
 

Re: Contacts list gone after install WLM2009 !!

Greetings Henry,

Can you see if the Allow or Blocked list has loaded? You can check these by opening any
Messenger window, pressing the Alt key on the keyboard, choosing the Tools menu, then Options
and then the Privacy category on the side.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--

"Henry" <Henry@xxxxxx> wrote in message
news:0928F3BD-E86F-403C-88C2-6286DE4E319A@xxxxxx
Quote:

> Previously I was using WLM2008, everything is fine.
> Then I've just installed WLM2009, but all my contacts is GONE !
> I have also tried delete :
> %userprofile%\Contacts\Your Messenger email address
> %userprofile%\Local Settings\Application Data\Microsoft\Windows Live
> Contacts\Your Messenger email address
>
> BUT WLM2009 STILL CAN'T RELOAD MY CONTACTS !
>
> Now I am using Mobile MSN and older version of MSN & WLM, all my contacts
> still there, just WLM2009 can't load my contacts !
> What the hell !?

My System SpecsSystem Spec
Old 02-10-2009   #3 (permalink)
dread


 
 

Re: Contacts list gone after install WLM2009 !!

You are not alone. Just do a search for contacts. Look at
http://www.microsoft.com/communities...xp=&sloc=en-us
and
http://www.microsoft.com/communities...xp=&sloc=en-us.
Wish someone would look into the problem and fix it for good. Here is a post
I put up but of course no response
http://www.microsoft.com/communities...sloc=en-us&p=1

"Jonathan Kay [MVP]" wrote:
Quote:

> Greetings Henry,
>
> Can you see if the Allow or Blocked list has loaded? You can check these by opening any
> Messenger window, pressing the Alt key on the keyboard, choosing the Tools menu, then Options
> and then the Privacy category on the side.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
> "Henry" <Henry@xxxxxx> wrote in message
> news:0928F3BD-E86F-403C-88C2-6286DE4E319A@xxxxxx
Quote:

> > Previously I was using WLM2008, everything is fine.
> > Then I've just installed WLM2009, but all my contacts is GONE !
> > I have also tried delete :
> > %userprofile%\Contacts\Your Messenger email address
> > %userprofile%\Local Settings\Application Data\Microsoft\Windows Live
> > Contacts\Your Messenger email address
> >
> > BUT WLM2009 STILL CAN'T RELOAD MY CONTACTS !
> >
> > Now I am using Mobile MSN and older version of MSN & WLM, all my contacts
> > still there, just WLM2009 can't load my contacts !
> > What the hell !?
>
>
>
My System SpecsSystem Spec
Old 02-10-2009   #4 (permalink)
TheCroW


 
 

Re: Contacts list gone after install WLM2009 !!

> Previously I was using WLM2008, everything is fine.
Quote:

> Then I've just installed WLM2009, but all my contacts is GONE !
> I have also tried delete :
> %userprofile%\Contacts\Your Messenger email address
> %userprofile%\Local Settings\Application Data\Microsoft\Windows Live
> Contacts\Your Messenger email address
>
> BUT WLM2009 STILL CAN'T RELOAD MY CONTACTS !
>
> Now I am using Mobile MSN and older version of MSN & WLM, all my contacts
> still there, just WLM2009 can't load my contacts !
> What the hell !?
>
Welcome to THE bug in WLM2009 ... many people all over the world have the
same problem ... and MSN just keeps on going to distribute WLM2009 despite
this major bug ... guess they don't ect on feedback, what a surprise ;-)
Okay, no answer to your problem this, I know ...

Menno
(who will wait for couple of months to get WLM2009)


My System SpecsSystem Spec
Old 02-11-2009   #5 (permalink)
Nick H [MSFT]


 
 

Re: Contacts list gone after install WLM2009 !!

Sorry you're running into this problem. There's a log file created
%userprofile%\Local Settings\Application
Data\Microsoft\Messenger\Contactslog.txt

Can you please send this log to livebeta_nick@xxxxxx?

Most of the errors we have seen that caused this are Out of Memory Errors
and for some people doing a disk clean-up has solved the problem. I am
interested to see what the error is on your local machine.
Thanks.
Nick H.
Microsoft.

"dread" <dread@xxxxxx> wrote in message
news:EF536917-67EC-4EE9-A9E2-1142DC007986@xxxxxx
Quote:

> You are not alone. Just do a search for contacts. Look at
> http://www.microsoft.com/communities...xp=&sloc=en-us
> and
> http://www.microsoft.com/communities...xp=&sloc=en-us.
> Wish someone would look into the problem and fix it for good. Here is a
> post
> I put up but of course no response
> http://www.microsoft.com/communities...sloc=en-us&p=1
>
> "Jonathan Kay [MVP]" wrote:
>
Quote:

>> Greetings Henry,
>>
>> Can you see if the Allow or Blocked list has loaded? You can check these
>> by opening any
>> Messenger window, pressing the Alt key on the keyboard, choosing the
>> Tools menu, then Options
>> and then the Privacy category on the side.
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger
>> MSN Messenger/Windows Messenger
>> MessengerGeek Blog: http://www.messengergeek.com
>> Messenger Resources: http://messenger.jonathankay.com
>> (c) 2009 Jonathan Kay - If redistributing, you must include this
>> signature or citation
>> --
>>
>> "Henry" <Henry@xxxxxx> wrote in message
>> news:0928F3BD-E86F-403C-88C2-6286DE4E319A@xxxxxx
Quote:

>> > Previously I was using WLM2008, everything is fine.
>> > Then I've just installed WLM2009, but all my contacts is GONE !
>> > I have also tried delete :
>> > %userprofile%\Contacts\Your Messenger email address
>> > %userprofile%\Local Settings\Application Data\Microsoft\Windows Live
>> > Contacts\Your Messenger email address
>> >
>> > BUT WLM2009 STILL CAN'T RELOAD MY CONTACTS !
>> >
>> > Now I am using Mobile MSN and older version of MSN & WLM, all my
>> > contacts
>> > still there, just WLM2009 can't load my contacts !
>> > What the hell !?
>>
>>
>>
My System SpecsSystem Spec
Old 02-12-2009   #6 (permalink)
dread


 
 

Re: Contacts list gone after install WLM2009 !!

Did you mean me Nick H [MSFT]?. I did look at the file and maybe you can make
something of these messages and tell us what they mean and what can we do.

CAbchServiceAdapter::RunCorruptionDetection@xxxxxx: clearing MEMBERSHIP
timestamps due to corruption in the filesystem!!!

CAbchServiceAdapter::RunCorruptionDetection@xxxxxx: clearing AB timestamps due
to corruption in the filesystem!!!

Aborting seeding operation. Either we already seeded, or we haven't fully
initialized yet. (flags = 0x3 | annotation = 1)

Replication CAbchServiceAdapter::OnSyncPassComplete@xxxxxx: Initial Sync
Completed with (0x 0)

Was not sure what the numbers were after @ so I used xx instead.
"Nick H [MSFT]" wrote:
Quote:

> Sorry you're running into this problem. There's a log file created
> %userprofile%\Local Settings\Application
> Data\Microsoft\Messenger\Contactslog.txt
>
> Can you please send this log to livebeta_nick@xxxxxx?
>
> Most of the errors we have seen that caused this are Out of Memory Errors
> and for some people doing a disk clean-up has solved the problem. I am
> interested to see what the error is on your local machine.
> Thanks.
> Nick H.
> Microsoft.
>
> "dread" <dread@xxxxxx> wrote in message
> news:EF536917-67EC-4EE9-A9E2-1142DC007986@xxxxxx
Quote:

> > You are not alone. Just do a search for contacts. Look at
> > http://www.microsoft.com/communities...xp=&sloc=en-us
> > and
> > http://www.microsoft.com/communities...xp=&sloc=en-us.
> > Wish someone would look into the problem and fix it for good. Here is a
> > post
> > I put up but of course no response
> > http://www.microsoft.com/communities...sloc=en-us&p=1
> >
> > "Jonathan Kay [MVP]" wrote:
> >
Quote:

> >> Greetings Henry,
> >>
> >> Can you see if the Allow or Blocked list has loaded? You can check these
> >> by opening any
> >> Messenger window, pressing the Alt key on the keyboard, choosing the
> >> Tools menu, then Options
> >> and then the Privacy category on the side.
> >>
> >> --
> >> Jonathan Kay
> >> Microsoft MVP - Windows Live Messenger
> >> MSN Messenger/Windows Messenger
> >> MessengerGeek Blog: http://www.messengergeek.com
> >> Messenger Resources: http://messenger.jonathankay.com
> >> (c) 2009 Jonathan Kay - If redistributing, you must include this
> >> signature or citation
> >> --
> >>
> >> "Henry" <Henry@xxxxxx> wrote in message
> >> news:0928F3BD-E86F-403C-88C2-6286DE4E319A@xxxxxx
> >> > Previously I was using WLM2008, everything is fine.
> >> > Then I've just installed WLM2009, but all my contacts is GONE !
> >> > I have also tried delete :
> >> > %userprofile%\Contacts\Your Messenger email address
> >> > %userprofile%\Local Settings\Application Data\Microsoft\Windows Live
> >> > Contacts\Your Messenger email address
> >> >
> >> > BUT WLM2009 STILL CAN'T RELOAD MY CONTACTS !
> >> >
> >> > Now I am using Mobile MSN and older version of MSN & WLM, all my
> >> > contacts
> >> > still there, just WLM2009 can't load my contacts !
> >> > What the hell !?
> >>
> >>
> >>
My System SpecsSystem Spec
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