Windows Vista Forums

Webcam problems WLM 9 Final
  1. #1


    Billies Guest

    Webcam problems WLM 9 Final

    I have downloaded the newest driver for my webcam. Ik have contact with
    peopel who also use WLM 9 final. Still i Cannot connect with webcam or can
    not see my own webcam. In teh webcamscreen si a red cross showing. My contact
    can see me at that moment.
    Strange ! Who can help ?

    Ik heb de nieuwste driver voor de webcam. Ik heb contact met mensen diie ook
    WLM 9 final hebben. En nog zie ik bij mezelf een rood kruis in het venster
    van de webcam. En dat terwijl de ander mij wel kan zien. Ik kan mezelf dus
    niet zien.



    bijzonder vreemd ! wie weet een oplossing ????
    --
    Wim Jansen

      My System SpecsSystem Spec

  2. #2


    Jonathan Kay [MVP] Guest

    Re: Webcam problems WLM 9 Final

    Greetings Wim,

    There was a new version of Messenger released on Friday, which supposedly should have some
    fixes for these webcam issues. You both should upgrade to the latest version to see if that
    helps at all:
    http://download.live.com

    Also, what happens when you go through the Audio and video setup wizard? You can get to that
    by opening any Messenger window, pressing the Alt key on the keyboard, and choosing Audio and
    video setup (not sure what the wording is in Dutch, sorry).

    --
    Jonathan Kay
    Microsoft MVP - Windows Live Messenger
    MSN Messenger/Windows Messenger
    MessengerGeek Blog: http://www.messengergeek.com
    Messenger Resources: http://messenger.jonathankay.com
    (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
    --



    "Billies" <Billies@xxxxxx> wrote in message
    news:52D9C844-8A91-41AF-8368-68B88BD42087@xxxxxx

    > I have downloaded the newest driver for my webcam. Ik have contact with
    > peopel who also use WLM 9 final. Still i Cannot connect with webcam or can
    > not see my own webcam. In teh webcamscreen si a red cross showing. My contact
    > can see me at that moment.
    > Strange ! Who can help ?
    >
    > Ik heb de nieuwste driver voor de webcam. Ik heb contact met mensen diie ook
    > WLM 9 final hebben. En nog zie ik bij mezelf een rood kruis in het venster
    > van de webcam. En dat terwijl de ander mij wel kan zien. Ik kan mezelf dus
    > niet zien.
    >
    > bijzonder vreemd ! wie weet een oplossing ????
    > --
    > Wim Jansen


      My System SpecsSystem Spec

  3. #3


    Billies Guest

    Re: Webcam problems WLM 9 Final

    Ik have installed teh versio of Windows Live Messenger, version 2009, build
    14.0.8064.206. I installed it this weekend so that can't be the problem.

    When I go through te setting of my audio and webcam its all going ok. I see
    myself in the screen and hear myslef on the audio. Thats why this is so
    strange to me. Everything is going as it should but still the problems when I
    start en videoconference.

    And more. I can't select the option to start only my own webcam wiothout
    audio. That option is not activated.

    I hope you can help me with this

    greetzzz
    Wim

    --
    Wim Jansen


    "Jonathan Kay [MVP]" wrote:

    > Greetings Wim,
    >
    > There was a new version of Messenger released on Friday, which supposedly should have some
    > fixes for these webcam issues. You both should upgrade to the latest version to see if that
    > helps at all:
    > http://download.live.com
    >
    > Also, what happens when you go through the Audio and video setup wizard? You can get to that
    > by opening any Messenger window, pressing the Alt key on the keyboard, and choosing Audio and
    > video setup (not sure what the wording is in Dutch, sorry).
    >
    > --
    > Jonathan Kay
    > Microsoft MVP - Windows Live Messenger
    > MSN Messenger/Windows Messenger
    > MessengerGeek Blog: http://www.messengergeek.com
    > Messenger Resources: http://messenger.jonathankay.com
    > (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
    > --
    >
    >
    >
    > "Billies" <Billies@xxxxxx> wrote in message
    > news:52D9C844-8A91-41AF-8368-68B88BD42087@xxxxxx

    > > I have downloaded the newest driver for my webcam. Ik have contact with
    > > peopel who also use WLM 9 final. Still i Cannot connect with webcam or can
    > > not see my own webcam. In teh webcamscreen si a red cross showing. My contact
    > > can see me at that moment.
    > > Strange ! Who can help ?
    > >
    > > Ik heb de nieuwste driver voor de webcam. Ik heb contact met mensen diie ook
    > > WLM 9 final hebben. En nog zie ik bij mezelf een rood kruis in het venster
    > > van de webcam. En dat terwijl de ander mij wel kan zien. Ik kan mezelf dus
    > > niet zien.
    > >
    > > bijzonder vreemd ! wie weet een oplossing ????
    > > --
    > > Wim Jansen
    >
    >
    >

      My System SpecsSystem Spec

  4. #4


    Jonathan Kay [MVP] Guest

    Re: Webcam problems WLM 9 Final

    Hi Wim,

    The "tester" in the wizard is actually separate from the actual video feature in Messenger,
    so that's why it's not always a good determiner.

    Also, what video capabilities are going to take place are dependent on what client your
    contact is using. Do you happen to know what version of Messenger they're using as well?

    One thing you could try is to use a Virtual Webcam, which can connect up to your existing
    webcam and works through it (you can also get some different effects by doing this). One
    free example is ManyCam (www.manycam.com).

    --
    Jonathan Kay
    Microsoft MVP - Windows Live Messenger
    MSN Messenger/Windows Messenger
    MessengerGeek Blog: http://www.messengergeek.com
    Messenger Resources: http://messenger.jonathankay.com
    (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
    --

    "Billies" <Billies@xxxxxx> wrote in message
    news:06F04BF2-76AA-4CBD-8FF3-907DB1CD39E8@xxxxxx

    > Ik have installed teh versio of Windows Live Messenger, version 2009, build
    > 14.0.8064.206. I installed it this weekend so that can't be the problem.
    >
    > When I go through te setting of my audio and webcam its all going ok. I see
    > myself in the screen and hear myslef on the audio. Thats why this is so
    > strange to me. Everything is going as it should but still the problems when I
    > start en videoconference.
    >
    > And more. I can't select the option to start only my own webcam wiothout
    > audio. That option is not activated.
    >
    > I hope you can help me with this
    >
    > greetzzz
    > Wim
    >
    > --
    > Wim Jansen
    >
    >
    > "Jonathan Kay [MVP]" wrote:
    >

    >> Greetings Wim,
    >>
    >> There was a new version of Messenger released on Friday, which supposedly should have some
    >> fixes for these webcam issues. You both should upgrade to the latest version to see if
    >> that
    >> helps at all:
    >> http://download.live.com
    >>
    >> Also, what happens when you go through the Audio and video setup wizard? You can get to
    >> that
    >> by opening any Messenger window, pressing the Alt key on the keyboard, and choosing Audio
    >> and
    >> video setup (not sure what the wording is in Dutch, sorry).
    >>
    >> --
    >> Jonathan Kay
    >> Microsoft MVP - Windows Live Messenger
    >> MSN Messenger/Windows Messenger
    >> MessengerGeek Blog: http://www.messengergeek.com
    >> Messenger Resources: http://messenger.jonathankay.com
    >> (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
    >> --
    >>
    >>
    >>
    >> "Billies" <Billies@xxxxxx> wrote in message
    >> news:52D9C844-8A91-41AF-8368-68B88BD42087@xxxxxx

    >> > I have downloaded the newest driver for my webcam. Ik have contact with
    >> > peopel who also use WLM 9 final. Still i Cannot connect with webcam or can
    >> > not see my own webcam. In teh webcamscreen si a red cross showing. My contact
    >> > can see me at that moment.
    >> > Strange ! Who can help ?
    >> >
    >> > Ik heb de nieuwste driver voor de webcam. Ik heb contact met mensen diie ook
    >> > WLM 9 final hebben. En nog zie ik bij mezelf een rood kruis in het venster
    >> > van de webcam. En dat terwijl de ander mij wel kan zien. Ik kan mezelf dus
    >> > niet zien.
    >> >
    >> > bijzonder vreemd ! wie weet een oplossing ????
    >> > --
    >> > Wim Jansen
    >>
    >>
    >>

      My System SpecsSystem Spec

  5. #5


    CrashingDutchman Guest

    Re: Webcam problems WLM 9 Final

    Jonathan,

    The point is that the latest version of Live Messenger broke Video calls for
    many people. There is a blog-post for this issue saying that it is a problem
    caused by McAfee software and there is a solution for it. Most people that
    experience this problem are not using any McAfee software though.

    See this post:
    http://windowslivewire.spaces.live.c...ry?_c=BlogPart

    I reverted back to version 8.x (not sure which version) and got my cam back
    to work.



    "Jonathan Kay [MVP]" wrote:

    > Hi Wim,
    >
    > The "tester" in the wizard is actually separate from the actual video feature in Messenger,
    > so that's why it's not always a good determiner.
    >
    > Also, what video capabilities are going to take place are dependent on what client your
    > contact is using. Do you happen to know what version of Messenger they're using as well?
    >
    > One thing you could try is to use a Virtual Webcam, which can connect up to your existing
    > webcam and works through it (you can also get some different effects by doing this). One
    > free example is ManyCam (www.manycam.com).
    >
    > --
    > Jonathan Kay
    > Microsoft MVP - Windows Live Messenger
    > MSN Messenger/Windows Messenger
    > MessengerGeek Blog: http://www.messengergeek.com
    > Messenger Resources: http://messenger.jonathankay.com
    > (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
    > --
    >
    > "Billies" <Billies@xxxxxx> wrote in message
    > news:06F04BF2-76AA-4CBD-8FF3-907DB1CD39E8@xxxxxx

    > > Ik have installed teh versio of Windows Live Messenger, version 2009, build
    > > 14.0.8064.206. I installed it this weekend so that can't be the problem.
    > >
    > > When I go through te setting of my audio and webcam its all going ok. I see
    > > myself in the screen and hear myslef on the audio. Thats why this is so
    > > strange to me. Everything is going as it should but still the problems when I
    > > start en videoconference.
    > >
    > > And more. I can't select the option to start only my own webcam wiothout
    > > audio. That option is not activated.
    > >
    > > I hope you can help me with this
    > >
    > > greetzzz
    > > Wim
    > >
    > > --
    > > Wim Jansen
    > >
    > >
    > > "Jonathan Kay [MVP]" wrote:
    > >

    > >> Greetings Wim,
    > >>
    > >> There was a new version of Messenger released on Friday, which supposedly should have some
    > >> fixes for these webcam issues. You both should upgrade to the latest version to see if
    > >> that
    > >> helps at all:
    > >> http://download.live.com
    > >>
    > >> Also, what happens when you go through the Audio and video setup wizard? You can get to
    > >> that
    > >> by opening any Messenger window, pressing the Alt key on the keyboard, and choosing Audio
    > >> and
    > >> video setup (not sure what the wording is in Dutch, sorry).
    > >>
    > >> --
    > >> Jonathan Kay
    > >> Microsoft MVP - Windows Live Messenger
    > >> MSN Messenger/Windows Messenger
    > >> MessengerGeek Blog: http://www.messengergeek.com
    > >> Messenger Resources: http://messenger.jonathankay.com
    > >> (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
    > >> --
    > >>
    > >>
    > >>
    > >> "Billies" <Billies@xxxxxx> wrote in message
    > >> news:52D9C844-8A91-41AF-8368-68B88BD42087@xxxxxx
    > >> > I have downloaded the newest driver for my webcam. Ik have contact with
    > >> > peopel who also use WLM 9 final. Still i Cannot connect with webcam or can
    > >> > not see my own webcam. In teh webcamscreen si a red cross showing. My contact
    > >> > can see me at that moment.
    > >> > Strange ! Who can help ?
    > >> >
    > >> > Ik heb de nieuwste driver voor de webcam. Ik heb contact met mensen diie ook
    > >> > WLM 9 final hebben. En nog zie ik bij mezelf een rood kruis in het venster
    > >> > van de webcam. En dat terwijl de ander mij wel kan zien. Ik kan mezelf dus
    > >> > niet zien.
    > >> >
    > >> > bijzonder vreemd ! wie weet een oplossing ????
    > >> > --
    > >> > Wim Jansen
    > >>
    > >>
    > >>
    >
    >

      My System SpecsSystem Spec

  6. #6


    SpeedyG Guest

    Re: Webcam problems WLM 9 Final

    I'm having the same problem. Additionally, I no longer have the option to
    start my webcam WITHOUT voice (i.e., just video) after installing build
    14.0.8064.206 yesterday! This is NOT a McAfee problem because I don't have
    McAfee installed. Everything worked perfectly before the new WLM9 install.

    OS: Vista Home Premium SP1
    Webcam: Logitech QuickCam Pro for Notebooks
    Webcam: Logitech QuickCam Pro 5000
    AntiVirus: Norton Internet Security 2009

    "CrashingDutchman" wrote:

    > Jonathan,
    >
    > The point is that the latest version of Live Messenger broke Video calls for
    > many people. There is a blog-post for this issue saying that it is a problem
    > caused by McAfee software and there is a solution for it. Most people that
    > experience this problem are not using any McAfee software though.
    >
    > See this post:
    > http://windowslivewire.spaces.live.c...ry?_c=BlogPart
    >
    > I reverted back to version 8.x (not sure which version) and got my cam back
    > to work.
    >
    >
    >
    > "Jonathan Kay [MVP]" wrote:
    >

    > > Hi Wim,
    > >
    > > The "tester" in the wizard is actually separate from the actual video feature in Messenger,
    > > so that's why it's not always a good determiner.
    > >
    > > Also, what video capabilities are going to take place are dependent on what client your
    > > contact is using. Do you happen to know what version of Messenger they're using as well?
    > >
    > > One thing you could try is to use a Virtual Webcam, which can connect up to your existing
    > > webcam and works through it (you can also get some different effects by doing this). One
    > > free example is ManyCam (www.manycam.com).
    > >
    > > --
    > > Jonathan Kay
    > > Microsoft MVP - Windows Live Messenger
    > > MSN Messenger/Windows Messenger
    > > MessengerGeek Blog: http://www.messengergeek.com
    > > Messenger Resources: http://messenger.jonathankay.com
    > > (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
    > > --
    > >
    > > "Billies" <Billies@xxxxxx> wrote in message
    > > news:06F04BF2-76AA-4CBD-8FF3-907DB1CD39E8@xxxxxx

    > > > Ik have installed teh versio of Windows Live Messenger, version 2009, build
    > > > 14.0.8064.206. I installed it this weekend so that can't be the problem.
    > > >
    > > > When I go through te setting of my audio and webcam its all going ok. I see
    > > > myself in the screen and hear myslef on the audio. Thats why this is so
    > > > strange to me. Everything is going as it should but still the problems when I
    > > > start en videoconference.
    > > >
    > > > And more. I can't select the option to start only my own webcam wiothout
    > > > audio. That option is not activated.
    > > >
    > > > I hope you can help me with this
    > > >
    > > > greetzzz
    > > > Wim
    > > >
    > > > --
    > > > Wim Jansen
    > > >
    > > >
    > > > "Jonathan Kay [MVP]" wrote:
    > > >
    > > >> Greetings Wim,
    > > >>
    > > >> There was a new version of Messenger released on Friday, which supposedly should have some
    > > >> fixes for these webcam issues. You both should upgrade to the latest version to see if
    > > >> that
    > > >> helps at all:
    > > >> http://download.live.com
    > > >>
    > > >> Also, what happens when you go through the Audio and video setup wizard? You can get to
    > > >> that
    > > >> by opening any Messenger window, pressing the Alt key on the keyboard, and choosing Audio
    > > >> and
    > > >> video setup (not sure what the wording is in Dutch, sorry).
    > > >>
    > > >> --
    > > >> Jonathan Kay
    > > >> Microsoft MVP - Windows Live Messenger
    > > >> MSN Messenger/Windows Messenger
    > > >> MessengerGeek Blog: http://www.messengergeek.com
    > > >> Messenger Resources: http://messenger.jonathankay.com
    > > >> (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
    > > >> --
    > > >>
    > > >>
    > > >>
    > > >> "Billies" <Billies@xxxxxx> wrote in message
    > > >> news:52D9C844-8A91-41AF-8368-68B88BD42087@xxxxxx
    > > >> > I have downloaded the newest driver for my webcam. Ik have contact with
    > > >> > peopel who also use WLM 9 final. Still i Cannot connect with webcam or can
    > > >> > not see my own webcam. In teh webcamscreen si a red cross showing. My contact
    > > >> > can see me at that moment.
    > > >> > Strange ! Who can help ?
    > > >> >
    > > >> > Ik heb de nieuwste driver voor de webcam. Ik heb contact met mensen diie ook
    > > >> > WLM 9 final hebben. En nog zie ik bij mezelf een rood kruis in het venster
    > > >> > van de webcam. En dat terwijl de ander mij wel kan zien. Ik kan mezelf dus
    > > >> > niet zien.
    > > >> >
    > > >> > bijzonder vreemd ! wie weet een oplossing ????
    > > >> > --
    > > >> > Wim Jansen
    > > >>
    > > >>
    > > >>
    > >
    > >

      My System SpecsSystem Spec

  7. #7



    Newbie
    Join Date : Oct 2009
    Posts : 1
    vista home premium 32bit
    Local Time: 07:40 PM


     

    Re: Webcam problems WLM 9 Final

    hi.
    im new to this but i think i could have an answer to the problem

    if you have installed the K Lite mega codec pack or have ffdshow installed it causes WLM to crash.
    i uninstalled ffdshow and it works fine again


    hope this helps

      My System SpecsSystem Spec

  8. #8


    Jonathan Kay [MVP] Guest

    Re: Webcam problems WLM 9 Final

    Greetings,

    ffdshow-tryout yes? It shouldn't really be a problem for Messenger, but it might be the
    specific version you're using which has the problem.

    Alternatively you can go into the ffdshow preferences, and set msnmsgr.exe not to use
    ffdshow. Yahoo Messenger is already on the list by default too.

    --
    Jonathan Kay
    Microsoft MVP - Windows Live Messenger
    MSN Messenger/Windows Messenger
    MessengerGeek Blog: http://www.messengergeek.com
    Messenger Resources: http://messenger.jonathankay.com
    (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
    --


    "Gl1tch" <guest@newsgroup-email.com> wrote in message
    news:746b030ec8244c06d13ef7e04e57a8e0@newsgroup-gateway.com...

    >
    > hi.
    > im new to this but i think i could have an answer to the problem
    >
    > if you have installed the K Lite mega codec pack or have ffdshow
    > installed it causes WLM to crash.
    > i uninstalled ffdshow and it works fine again
    >
    >
    > hope this helps
    >
    >
    > --
    > Gl1tch


      My System SpecsSystem Spec

  9. #9


    Adam Isaaks Guest

    Re: Webcam problems WLM 9 Final

    Hi,

    This seems to be the same sort of problem im having.

    Can you explain what you mean by ffdshow? and msnmsgr.exe? and how to fix
    this webcam problem in detail?

    --
    Kind Regards,

    Adam Isaaks


    "Jonathan Kay [MVP]" wrote:

    > Greetings,
    >
    > ffdshow-tryout yes? It shouldn't really be a problem for Messenger, but it might be the
    > specific version you're using which has the problem.
    >
    > Alternatively you can go into the ffdshow preferences, and set msnmsgr.exe not to use
    > ffdshow. Yahoo Messenger is already on the list by default too.
    >
    > --
    > Jonathan Kay
    > Microsoft MVP - Windows Live Messenger
    > MSN Messenger/Windows Messenger
    > MessengerGeek Blog: http://www.messengergeek.com
    > Messenger Resources: http://messenger.jonathankay.com
    > (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
    > --
    >
    >
    > "Gl1tch" <guest@newsgroup-email.com> wrote in message
    > news:746b030ec8244c06d13ef7e04e57a8e0@newsgroup-gateway.com...

    > >
    > > hi.
    > > im new to this but i think i could have an answer to the problem
    > >
    > > if you have installed the K Lite mega codec pack or have ffdshow
    > > installed it causes WLM to crash.
    > > i uninstalled ffdshow and it works fine again
    > >
    > >
    > > hope this helps
    > >
    > >
    > > --
    > > Gl1tch
    >
    >
    >

      My System SpecsSystem Spec

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